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Date as email Dear Applicant Thank you for your interest in the position of District Retail Manager with Oxfam Ireland. Please find enclosed the following: Application form Guidelines to complete application Job description Personal specification Terms & Conditions Please return your completed original application form together with two photocopies to: Julie McSorley Head of HR & Corporate Services Oxfam Ireland 9 Burgh Quay Dublin 2 Please mark your envelope strictly private and confidential. Closing date for receipt of completed application forms is 12.00 noon on Thursday 22nd April 2010. Please ensure the correct postage is applied to returned applications. They require more postage than a first class stamp and will be returned to you by the Post Office if underfunded. Return via e-mail to email@example.com if you wish. It is anticipated that interviews will be held on Friday 30 th April 2010. Please note that the decision to interview is taken only on the basis of the information you provide on the completed application form. To assist you in this please ensure you refer to the key competencies in the job description and the criteria listed in the job advertisement. Oxfam Ireland reserves the right to enhance the criteria dependent on the pool of candidates Please note, CV’s will not be accepted. Thank you for your interest in Oxfam. Yours sincerely Julie McSorley Head of HR & Corporate Services District Retail Manager 1 Ref: DRM/10 GUIDELINES FOR COMPLETING THE APPLICATION FORM Please find enclosed the job description and the person specification which outlines the essential and desirable criteria against which candidates will be measured. Criteria not used for shortlisting purposes in the application form will be assessed at another stage in the recruitment process. Please ensure you address all the requirements listed and demonstrate clearly how you meet each criterion in the enclosed application form. Please ensure all questions are answered and that the form is completed fully in black pen in Block capitals or typewritten. Oxfam Ireland accepts no responsibility for checking or notifying candidates if forms are unreadable or incomplete for technical reasons. CV’s must not be attached to the application or included in the application process as these are not accepted as a form of application. If your application is emailed you may be asked to sign it at interview stage. If you are successfully invited to interview, you may be asked to furnish Oxfam Ireland with official original proof of any qualifications supporting your application and proof of residence/eligibility to work in UK/Ireland e.g. A National Insurance or PRSI Number or valid work permit. The application form must be signed and dated on the final page. Canvassing will disqualify. A candidate found to have given false information or wilfully to have suppressed any material fact, will be liable to either disqualification or if appointed, dismissal. Oxfam Ireland is an Equal Opportunities Employer and welcomes applications from all sections of the Community. District Retail Manager 2 Ref: DRM/10 Job Description OXFAM IRELAND Oxfam Ireland Job title District Retail Manager Grade 9 (Maternity Cover) Oxfam Purpose To work with others to overcome poverty and suffering through the most effective and appropriate means. Retail Purpose To raise funds for Oxfam’s work. Promote Oxfam’s values through the shop network. Job Purpose To manage and develop the district shop network, its staff and volunteers, primarily to raise funds, secondarily to promote Oxfam’s values. Reporting Line Report to the Head of Retail Has reporting to Shop Managers, various volunteers and temporary staff Key Activities 1. To budget for, plan, manage and lead the operation of Oxfam’s district shop network, to achieve agreed targets. 2. To manage, motivate and lead staff in line with current performance management system. 3. To achieve retail standards and agreed performance targets in line with Oxfam Ireland’s retail strategic plan. 4. To advise and implement product needs to agreed strategy. 5. To devise and implement recruitment and selection for staff, and ensure volunteer needs for the district are met. 6. To ensure implementation of agreed activity for shops. 7. To deliver training in line with Oxfam Ireland’s retail department training and development programme. 8. To lead on specific projects for department as agreed. 9. To have responsibility for health and safety matters within the district in conjunction with the Head of Retail and shop manager. 10. Locate and open additional shops to increase the profitability of the district with agreement from the Head of Retail. District Retail Manager 3 Ref: DRM/10 Key Competencies 1. People management in a retail environment preferably in a multi-site situation 2. Experience of developing and implementing achievable plans 3. Experience of project management 4. Teamwork and team leadership (+10 people), experience of working as part of a successful team 5. Experience of managing income and expenditure budgets in excess of €2 million 6. Good working knowledge and experience of MS office including Word and Excel 7. Proven track record of achievement in a competitive environment 8. Ability to manage own administrative workload 9. Ability to manage project based work successfully 10. Strong drive to achieve results 11. Analytical and problem solving skills 12. Time management skills 13. Excellent communication and interpersonal skills 14. Good numeracy and literary skills 15. Ability to work well as part of a team 16. Flexible in working hours – ability to work evening and weekends if necessary 17. Full clean driving license and access to a form of transport to carry out the full duties of the role, mileage rates applicable Scope Shops – approx. 13 Staff - approx. 16 Volunteers - approx.300 Location Within the Republic of Ireland, with travel throughout the Republic of Ireland and time spent supporting staff and volunteers at their job locations. Comments: This is a key management position for the Republic of Ireland, with a responsibility for a number of staff and volunteers, geographically spread throughout the Republic of Ireland. This is an extremely challenging position requiring a dynamic, flexible and energetic manager with a commitment to Oxfam’s values. Oxfam is an equal opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of religion, community background, gender, marital status, race or disability. District Retail Manager 4 Ref: DRM/10 District Retail Manager (ROI – Mat Cover) Person Specification Oxfam Ireland ESSENTIAL DESIRABLE EXPERIENCE 3 years experience in a retail Multi-site experience environment to include: More than 3 years experience in a retail - people management environment to include: - developing and implementing - people management achievable plans - developing and implementing - project management achievable plans Teamwork and team leadership(+10 - project management people), experience of working as part of Experience of strategic planning a successful team Experience of managing income and expenditure budgets in excess of €2 million Good working knowledge and experience of MS office including Word and Excel Proven track record of achievement in a competitive environment SPECIAL APTITUDES Ability to manage own administrative workload Ability to manage project based work successfully Strong drive to achieve results Analytical and problem solving skills Time management skills Excellent communication and interpersonal skills Good numeracy and literary skills Ability to work well as part of a team DISPOSTION Self reliant Knowledge of Oxfam Dependable Motivated CIRCUMSTANCES Flexible in working hours – ability to work evening and weekends if necessary Full clean driving license and access to a form of transport to carry out the full duties of the role, mileage rates applicable District Retail Manager 5 Ref: DRM/10 TERMS AND CONDITIONS District Retail Manager Fixed term for 1 years contract 36 hours per week Pay band: 9 Salary: € 43,118 per annum 25 days annual leave plus10 days bank/public holidays per annum Contributory Pension Scheme – 9% contribution by Oxfam Ireland and 5% contribution by employee Life Assurance cover – 4 time death in service benefit Oxfam Ireland is an Equal Opportunities Employer and welcomes applications from all sections of the Community. District Retail Manager 6 Ref: DRM/10 Oxfam Ireland Oxfam Ireland 9 Burgh Quay 115 North Street Dublin 2 Belfast BT1 1ND Telephone: (01) 6727662 Tel: (028) 90 230 220 Fax: (01) 6727680 Fax: (028) 90 237 771 Email: firstname.lastname@example.org Email: email@example.com www.oxfamireland.org www.oxfamireland.org CONFIDENTIAL APPLICATION FOR EMPLOYMENT APPLICATION FOR: REFERENCE NO: CLOSING DATE: PERSONAL INFORMATION Complete all sections in black ink , sign the declaration at the end, and return to the person and address specified in the accompanying letter. SURNAME: INITIALS: ADDRESS FOR CORRESPONDENCE : POST CODE: EMAIL ADDRESS: TELEPHONE: (DAYTIME) (EVENING) (MOBILE) May we contact you at work? – We will do so discreetly. YES NO Have you previously been involved with Oxfam? YES NO If YES, in what capacity? Have you a relative(s) working in the Oxfam at present? YES NO If YES, please provide name, position, location and relationship to you: District Retail Manager 7 Ref: DRM/10 QUALIFICATIONS AND TRAINING Please give details of your education, qualifications and training relevant to the application in the section below Qualification/Course completed Place of Education / Training Grade/ Result DATES From To (Please continue on extra sheet if necessary) PROFESSIONAL QUALIFICATIONS Please give details of any current professional qualifications you hold, or are in the process of obtaining, including level of membership of professional bodies. Name of Institute / Professional Exams (indicate result) Current Class of Membership Body Date and level District Retail Manager 8 Ref: DRM/10 EMPLOYMENT HISTORY Please complete the sections below carefully after reading any supplementary information regarding the post, particularly the job description and list of job competencies. The decision to invite you for interview will be based on the information you provide on this form and how closely you meet the specified competencies. PRESENT EMPLOYER: Dates of Employer’s name, Job Title and summary of main duties and Reasons for employment address and nature responsibilities leaving of business From: To: Current Notice required: Current Salary: PREVIOUS EMPLOYMENT: Dates of Employer’s name, Job Title and summary of main duties and Reasons for employment address and nature responsibilities leaving of business From: To: From: To: From : To: District Retail Manager 9 Ref: DRM/10 Continue on extra sheet if necessary ACHIEVEMENTS, PERSONAL QUALITIES & SKILLS Please use the questions outlined below to demonstrate how far you meet each of the competencies required for the post. List experience, achievements, knowledge, personal qualities and skills which you feel are relevant, against each competency using specific examples from your previous experience where possible. You may include paid and unpaid work, work within the home and leisure interests Please demonstrate your 3 years’ experience in a retail environment to include: - people management - developing and implementing achievable plans - project management District Retail Manager 10 Ref: DRM/10 Please demonstrate your experience of managing income and expenditure budgets in excess of 2 million euro. District Retail Manager 11 Ref: DRM/10 Please provide an example (s) which illustrates your proven track record of achievement in a competitive environment. (continue on extra sheet if necessary) District Retail Manager 12 Ref: DRM/10 ADDITIONAL INFORMATION Are you eligible to work within the UK/Ireland? YES NO NB If you are successfully shortlisted you will be asked to provide proof of your eligibility to work within the UK/Ireland Only for persons who are not nationals of an EU country: Do you hold a valid permit to work in Ireland / the UK? YES NO Please provide details of any unspent convictions. A conviction will not necessarily exclude you from employment with Oxfam, but will be taken into consideration when assessing your suitability for this particular position. Please provide detail of any special arrangements in relation to either correspondence or access, which you may require if invited to interview: Do you hold a current Drivers Licence? YES NO Is it valid for Ireland and the UK? YES NO Please indicate where you heard of this vacancy: 1. Oxfam Ireland’s Website YES NO 2. Newspaper? Please specify 3. On the internet? Please specify website 4. Other? Please specify District Retail Manager 13 Ref: DRM/10 REFEREES Give details of two people who have knowledge of you in a working environment, paid or unpaid. (One referee must be your current or most recent manager). If you currently work, or volunteer, for Oxfam or you have done so in the past, give your current/last Oxfam manager. Your current manager will only be contacted with your permission. If you are a recent student give appropriate school or college references. Personal/Character references will not be accepted unless in exceptional circumstances. 1. Name 2. Name Address Address Post Code Post Code Telephone Telephone E-mail address: E-mail address: Relationship to you DECLARATION I confirm the information on this form and any attachments is correct and complete. I understand that to withhold, falsify or omit relevant material fact will lead to disciplinary action, including dismissal in the case of a successful applicant. I authorise the verification of any of all of the information listed on this form and any attachments. If you are submitting your application online please print your name in the signature box. Signature: Date : Unless applicants receive notification within 3 weeks of the specified closing date, would they please assume they have been unsuccessful. In the interest of economy individual letters will not be sent. District Retail Manager 14 Ref: DRM/10