Tennessee Applicant Background Check Procedures.
Applicant The individual who is required to submit to a fingerprint based background check.
Agency The entity that is responsible for licensing Applicants. Agencies must be registered with
the Tennessee Bureau of Investigation (TBI) and have a valid ORI number.
Registration To avoid processing delays Agencies have been requested by TBI to register Applicants
at www.tbibackgrounds.com. Applicants may also Register at the Call Center. Prior to
contacting the Call Center Applicants must obtain a valid ORI Number from their Agency.
Payment The Agency determines who pays for the fingerprint services. If the Agency is paying for
your fingerprint services, no payment by you is required. Otherwise, Applicants must pre-
pay their fingerprint services at www.tnprints.com or by calling 1-800-964-7690. Money
orders made out to Cogent Systems are also accepted at the fingerprint service sites.
ORI Number The Originating Agency Identifier is a nine-character identifier assigned by FBI and
designates each Agency that is allowed to submit data to TBI. You must know your ORI
Number before attempting to register online or by phone. Contact your originating Agency,
NOT TBI or COGENT, for your ORI Number.
Call Center 1-800-964-7690 Applicant registration and Payment using Credit and Debit Cards
1-877-862-2425 Applicant registration only (Available 8/10/2006)
Web Sites www.tbibackgrounds.com (Agency Only Registration)
www.tnprints.com (Applicant Payment using Credit and Debit Cards)
www.tbi.state.tn.us (Lower Left Corner of Page for Current Information)
Applicants requiring fingerprint background checks MUST follow the steps identified below.
1. Contact your Agency to receive your ORI Number. Handgun carry permits and HAZMAT license
Applicants must contact a license bureau to be issued the appropriate ORI Number. Questions
regarding issuance of ORI numbers must be directed to the appropriate Agency, not TBI or Cogent.
2. For faster service, ask your Agency to register you online at www.tbibackgrounds.com. If the Agency
does not register you, ask for an ORI Number and register/prepay yourself by calling 800-964-7690.
Be prepared to wait as phone lines are busy with other Applicants.
3. Prepay your fingerprint service. The Applicant must arrange for pre-payment by visiting
www.tnprints.com or by calling 1-800-964-7690. If your Agency is paying for your fingerprint service
please note this at the time of registration. You may also pay with a Money Order, made payable to
Cogent Systems, on-site the day of your fingerprinting.
4. Wait 24 hours. Once registration and pre-payment are completed, and after waiting 24 hours for
processing to complete, the Applicant may proceed to one of the following fingerprint service sites for
completion of their background check. No appointment is necessary.
5. At the fingerprint service site the Applicant must provide valid State or Federal government issued
identification, and submit a set of fingerprints.
6. Fingerprints will be electronically forwarded to the Tennessee Bureau of Investigation and all results of
the fingerprint background check will be provided to the Agency.
Tennessee Applicant Background Check – TAPS Fingerprint Service Sites
1. You must be registered and have waited 24 hours before arriving to be fingerprinted
2. All fingerprint services must be pre-paid, no money or credit cards are accepted at these locations.
Money orders made out to Cogent Systems can be accepted on the day of service.
3. Fingerprint locations can not answer questions regarding ORI Numbers or Registration.
4. Please refer ALL questions to the Agency that is requesting you to be fingerprinted.
WESTERN TENNESSEE MIDDLE TENNESSEE EASTERN TENNESSEE
Palmetto Verification Solutions Academy of Personal Protection & Kingsport Chamber of Commerce
1196 Poplar View Lane Suite 1 Security 151 East Main Street,
Collierville, TN 38017 336 Hill Ave Kingsport TN 3762
Mon to Fri 8A to 5P Nashville, TN 37210 Mon to Fri 8A to 5P
Mon to Fri 8A to 5P; Sat hours TBA
The UPS Store #4691 Integrity International Security Services The UPS Store #4526
2156 B North Highland 211 University Avenue 875 Hwy 321 N
Jackson, TN 38305 Clarksville, TN 37040 Lenoir City, TN 37771
Mon to Fri 8A to 5P Mon to Fri 8A to 4:30P Mon to Fri 8:30A to 7P, Sat 9A to 3P
Memphis City Schools Metro Nashville Public Schools The UPS Store #5304
2597 Avery Ave 2601 Bransford Ave. 6923 Manardville Hwy
Memphis, TN 38112 Nashville, TN 37204 Knoxville, TN 37918 PENDING
Mon to Fri 8A to 4:30P Mon to Fri 8A to 4:30P Mon to Fri 8:30A to 7P, Sat 9A to 3P
Rapid Print Middle Tennessee State University Putnam County Sheriff
984 C Wayne Road 1412 East Main Street 421 East Spring Street
Savannah, TN 38372 PENDING Murfreesboro, TN 37132 Cookeville, TN 38501
Mon to Fri 8A to 5P Mon to Fri 8A to 5P Mon to Fri 8A to 5P
Range USA The UPS Store #1995 Knox County Schools
2770 Whitten Road
Bartlett, TN 38133
PENDING 2288 Gunbarrel Road
Chattanooga, TN 37421
Knox Central Building
1000 North Central
Tues thru Sat 10A to 9P, Sun 1P to 6P Mon to Fri 8:30A to 7P, Sat Knoxville, TN 37917
Mon to Fri 8A to 4:30P
Tri State Security Incorporated RIX Copies
1302 Maincell Drive 369 E. Economy Rd
Columbia, TN 38401 Morristown, TN 37814
Mon, Tue, Thur, Fri 8A to 5P Mon to Fri 8A to 7P, Sat 10A to 2P
Sumner County School BOE
695 E. Main Street
Gallatin, TN 37066 PENDING
Mon, Wed, Fri 8A to 4:30P
TAPS Applicant Processing Fee Schedule
Applicant should be registered at www.tbibackgrounds.com by the originating Agency at least 24 hours prior to
arriving at the fingerprint service locations.
Applicant that has TBI and FBI Search
Applicant that has TBI and FBI Search
Volunteer Applicant when TBI and FBI search is performed
Volunteer Applicant when TBI and FBI Search is performed
Applicant (when only TBI search is performed) Standard Processing $ 32.00
Applicant (when only TBI search is performed)
Volunteer (when only TBI search is performed)
Volunteer when only TBI search is performed
Hazardous Materials Applicant (when TBI and FBI search is performed) $ 90.00
Hazardous Materials Applicant (when TBI and FBI search is performed)