Senzitation of the Entrepreneur

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Senzitation of the Entrepreneur Dissemination Conference, Skopelos, Greece 15-16 September 2002 Phil Edwards Kent County Council KEEP- Kent Equal Employability Partnership Disability Discrimination Act 1995 What does discrimination mean Less favourable treatment without justification Justification Reasonable adjustment 2 Benefits of Employing People With Learning Disability Good business practice Reduced staff turnover Improved staff attendance 3 Benefits of Employing People With Learning Disability Access to an untapped pool of labour Positive corporate image Promoting social inclusion Adherence to equal opportunities requirements 4 Benefits to the Employee Money Higher status Higher self esteem Personal development Increased independence Increased social contact 5 Aims of Supported Employment People are hired and paid by an employer Receive full employee entitlements Job meets employees aspirations for work Work meets employers requirements Employee and employer receive minimum support to ensure success. 6 Supported Employment Principles Self determination Person centred planning (PCP) Social and economic inclusion Choice and independence No one is unemployable Learn about work in work 7 Supported Employment Process Individual profiling and job matching 8 Checklist Complete client profile Relevant advice Negotiate from position of strength Be full briefed 9 Employers are Looking for: Dependability Low absence rate / low turnover rate Industriousness / independence Speed / accuracy Job knowledge Image Social interactions 10 Positive Relationship With Employer Will Be More Likely To: Make changes to support need that arise later in relationship Look upon the relationship as mutually beneficial Deal with the client in an equitable way Advocate the use of your service to other employers 11 Characteristics of Good Relationships Mutual benefits Clear roles and expectations Trust Good communication 12 Examples of Good Practice Arrange formal appointments - keep them Outline exactly what your service provides Complete a job analysis (mutual needs) Collate all employee/employer details on to database - review regularly 13 Examples of Good Practice Agree support structure - identify natural supports Advise on aids and adaptations etc -liase with other service deliverers Draw up written agreement based on negotiation process 14 Elements for Developing a Professional Service Agency name Information and material Front line staff Service language Advertising 15 Elements for Developing Professional Service Never underestimate potential problems, never overestimate what you can deliver Be available for advice Don’t hang on to unworkable situations Review customer satisfaction and need in a formal manner 16 Remember Publicise your successes Publicise new developments Develop informative updated material Build relationships at local and HQ levels Reward achievement EG. Employer award certificates Use enthusiastic employers to network 17

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