Standard Operating Procedures - Starting from Scratch

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					Standard Operating
Procedures – From the
     Beginning
            Presented by
  Heather Grenon and Margaret Rowe
 - Kindilan Outdoor Education and
         Conference Centre
    Session Outline
Introduction to Kindilan
Towards SOP’s – A Brief History
Forming SOP’s – Background
Information and Resources
Writing SOP’s
References Used
Conclusion
        Introduction

Introduction to Kindilan

Bec’s Apologies
       Towards SOP’s
        - A Brief History

1999
 Evacuation and Fire Procedures
 Booking Procedures – Client Profile
 including Medical and Dietary Information
 Risk Management Plan
 Human Resources Training
Towards SOP’s (cont’d)
2000
 Specific standard operating procedures (SOP’s)
 for location and activity developed

2001 – 2006
 Expedition Management Plan (EMP)
 As new activities and locations were created,
 SOP’s and EMP’s were updated as required

2007
 Handbook developed – a user guide for
 instructors, to cut down on information from
 SOP’s
      Forming SOP’s
  - Background Information
       and Resources
State Written Material:
 DOEM (QLD)
 ORIC – (NSW)
 Workplace Health and Safety
 Legislation – (QLD)
 Victorian Department of School
 Education – (VIC)
 Forming SOP’s (cont’d)

Other Providers:
 Eg. Griffith University – Safety
 Procedures and Guidelines for
 Outdoor Adventure Activities (1993)
 Eg. Project Adventure Australia –
 Challenge Course Training Manual
 (1999)
 Forming SOP’s (cont’d)

References:
 Journal Articles
 Books
 Conference Proceedings
 Workshop Proceedings
 Websites
 Forming SOP’s (cont’d)

Ongoing Review:
 Annual review of all SOP’s
 Review of all program debriefs –
 near misses, incidents, general
 discussion
 Forming SOP’s (cont’d)
Now Included:
 AAS – Adventure Activity Standards -
 Victoria
 ACA – Australian Camping
 Association - accreditation standards
 Education Policies and Procedures
 Register – Queensland (replaced the
 DOEM)
        Writing SOP’s
Be Specific
– For location and activity

Key Headings
– Instructor                  –   Identified Risks
  Competencies                –   “Do Not’s”
– Group Ratios                –   Sequencing of Activity
– Minimum Age                 –   Equipment Required
– Safety Brief                –   Equipment Care
  Requirements
                              –   Foregoing a Session
– Element Safety
                              –   Equipment Retirement
– Important Notes
                              –   Resources Used
– Safety Procedures
  Writing SOP’s (cont’d)
EMP’s: (Expedition Management Plans)
 SOP’s for expeditions and camping
  – Onsite
  – Offsite
      Moreton Island
      Girraween etc.
 General Key Headings across all EMP’s
  – Eg. Health and Hygiene, Group Management
 Specific Key Headings
  – Eg. Route Plans, Emergency Evacuation, Water
    Accessibility
 Different format due to the amount of
 information and detail
              References
Adventure Activity Standards –
  www.orc.org.au/aas/view_standards.htm
Australian Camping Association –
  www.auscamps.asn.au/accreditation/accreditatio
  n.html
Education Policies and Procedures Register –
  http://education.qld.gov.au/strategic/eppr/index.
  html
ORIC – www.oric.org.au
     References (cont’d)
20-year Safety Study, (1995). Project Adventure
Australia.
Abseiling Handbook: An Instructors’ Guide to Youth
Groups and Recreational Abseiling, (1995). 3rd edition.
New Zealand Mountain Safety Council inc. Wellington.
Challenge by Choice (2000). Project Adventure Australia.
Meebunn-Bia Incorporated: Staff Training Manual,
(1999). Queensland, Australia.
Outdoor Education in Schools: a Guide for Planning and
Implementation, (1998). Outdoor Educator’s Association
of Qld. Australia.
Rescue Skills, (2000). Project Adventure Australia.
Rockclimbing and Abseiling: Safety in Outdoor
Adventure Activities Series, (1991). Office of Schools
Administration, Ministry of Education and Training
Victoria, Melbourne.
      References (cont’d)
Safety Guidelines: Camping and Bush Activities, (1998).
Education Victoria: Safety in outdoor activities Series.
Department of Education Victoria, Australia.
Safety in Outdoor Adventure Activities (1982). Education
Department of Victoria. Curriculum Services unit,
Melbourne.
Safety Procedures and Guidelines for Outdoor Adventure
Activities, (1995). Griffith University, Faculty of Health and
behavioural Sciences, School of Leisure Studies, Brisbane.
The Complete Ropes Course Manual, (second ed) (1997).
Karl Rohnke, Catherine Tait & Jim Wall. Wall’s Outdoor
Associates, Inc. Kendall / Hunt Publishing Company, Iowa
USA
The Risk Management Document: Strategies for Risk
Management in Outdoor and Experiential Learning (2000).
Outdoor Recreation Industry Council of NSW. 2nd edition,
Sydney.
Specialised Activities Provided by the Campsite 18.2 (2002)
Australian Campsite and Outdoor Activity Provider
Accreditation Program
        Conclusion
Example SOP and EMP for you!

Any Questions?



  Thank you and see you after the
break with questions and discussion
             points!!

				
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Description: Standard Operating Procedures - Starting from Scratch