CASA self administration performance standards

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					CASA self administration performance standards

Opening statement
The purpose of this document is to provide self administration organisations with a
clearly defined set of performance standards that these organisations will have to be
compliant with to provide CASA with confidence that sport aviation has the necessary
oversight to ensure that risk is contained to an acceptable level.

Additionally, the performance standards will also assist existing self administration
organisations to transition to Part 149 when this Part is enacted. By complying with
the performance standards self administration organisations will be positioned to take
up the role defined for them on introduction of the new legislation. This will provide
the sport aviation industry with an oversight regime that instils confidence in its ability
to provide a safe environment for participants as well as other airspace users and the
general public.

Each organisation is required to assess how it can meet the performance standards
under their Deed of Agreement, as well as undertake other agreed risk treatment
strategies particular to their sector of sport aviation. Monitoring of performance is
undertaken by CASA using three strategies – six monthly reporting, annual auditing
and ongoing engagement. CASA provides each self administration organisation with
continual feedback on performance as well as an annual report card.

The performance standards focus on the supply of and proficiency in data and
information management, enforcement, as well as introducing the concept of an
Accountable Manager as part of each organisation’s management system. There are
10 performance standards:

Performance standards
1.   Industry profile
2.   Safety results
3.   Enforcement
4.   Risk profile management
5.   Operational control
6.   Organisational competency
7.   Organisational conduct
8.   Safety culture
9.   Surveillance program
10. Responsiveness
Performance standards – Hang Gliding Federation of
Australia

Industry profile
Understanding the size and scope of this sector allows CASA and the Hang Gliding
Federation of Australia (HGFA) to define and profile the sector and then plan for new
or emerging risks.

HGFA is to compile and make available to CASA the following data on their sector of
responsibility each six months:
•    hang glider, paraglider and microlight numbers
•    hang glider, paraglider and microlight types and numbers of
•    current membership numbers
•    activities undertaken i.e. flying training, competitions
•    key airfields used for training and competitions

CASA monitors performance against this standard via six monthly reporting by the
HGFA. A performance rating is provided to the HGFA via its annual report card.


Safety results
As part of the HGFA Industry Risk Profile, the supply of and proficiency in safety data
and information is key. Therefore the HGFA is to ensure that appropriate safety data
and information management processes exist and provide CASA with a safety profile
of their sector via six monthly reports.

This is to include:
•     Accident and incident occurrences, including frequency and severity
•     Accident and incident investigation and findings
•     Records that safety analysis has been communicated to members

CASA monitors performance against this standard via six monthly reporting by the
HGFA. A performance rating provided to the HGFA via its annual report card.


Enforcement
HGFA is to have governance and disciplinary rules that address the following
principles:
•     Each participant, and all hang glider, paraglider and microlight and related
      activities, must comply with the self administration organisation’s operations
      manual
•     Each participant must submit to the disciplinary jurisdiction of the HGFA for any
      breach of the requirements in the operations manual
•     The suspension of an authorisation given to a participant by the HGFA may
      occur if the HGFA has evidence that a participant has failed or is failing to
      observe the requirements in the operations manual
•     If the HGFA considers that its disciplinary procedures have failed or are failing
      to prevent unsafe conduct by a participant, the participant is to be reported to
      CASA and notified in writing that a report has been made to CASA
•    Disciplinary action involving revocation of an authorisation given by the HGFA
     must be in accordance with the principles of natural justice.

CASA monitors performance against this standard via annual corporate audits and
ongoing engagement with the HGFA. A performance rating is provided to the HGFA
via continual feedback and its annual report card.


Risk profile management
As part of CASA’s risk based approach to surveillance and safety oversight, CASA
requires each self administration organisation to maintain and monitor an industry
risk profile or IRP. This industry risk profile is to identify and assess current and
emerging industry risk issues and provide risk treatment strategies that provide
confidence to CASA that the risks are known and are being proactively managed.

It is to be noted that the management of the IRP will require a joint approach to risk
reduction noting that both CASA and the self administration organisation influence
different aspects of risk reduction. The IRP will be developed on collaboration and is
reliant on an active level of participation in the risk process. Updated annually the
IRP is to be regularly reviewed by the HGFA board in their role of providing
governance and safety oversight to the industry.

In respect to the performance measures the HGFA is to:
•     Actively and openly participate in the development of the industry risk profile
•     Identify and resource appropriate risk treatment strategies that reduce risk
•     Have the Board review and monitor the industry risk profile and in particular
      track and monitor the implementation of risk treatment strategies and the
      identification of any new or emerging risks
•     Work collaboratively with CASA to reduce the overall risk profile of the industry
•     Develop and maintain a risk based assurance program designed to monitor
      oversight activities at the Board level

CASA monitors performance against this standard via annual corporate audits,
provision of an assurance declaration from the Board regarding progress each six
months, and ongoing engagement with the HGFA. A performance rating is provided
to the HGFA via continual feedback and its annual report card.


Operational control
The HGFA must have the resources such as skilled personnel and equipment to
effectively manage this sector of aviation. This is demonstrated by the ability to
establish, apply and enforce documented processes such as the operations manual,
airworthiness manual, technical manual, and suite of other documents that the HGFA
uses in administering its aviation related functions.

The HGFA operations manual is the key document in its ability to effectively
administer its area of responsibility. The HGFA is responsible for the preparation and
maintenance of its manuals describing standards and procedures for all operations
under its control.

Operational and other manuals are to be regularly updated to provide for continuous
improvement in safety outcomes. All aviation safety changes to manuals have to be
accepted by CASA. As CASA is ultimately responsible for aviation safety, CASA has
the right to veto any specific proposed change to aviation related manuals. CASA
may also require that certain material be inserted into the manual if a change does
not reach an outcome acceptable to CASA.

CASA refers self administration organisations to ‘AS/NZS ISO 9001:2008 Quality
management systems – requirements’ as a standard to which operational control
processes should align.

CASA monitors performance against this standard via annual corporate audits and
ongoing engagement with the HGFA. A performance rating is provided to the HGFA
by continual feedback and its annual report card.


Organisational competency
For CASA to be confident that the HGFA has sufficient competence to oversight the
aviation activities for which it is responsible. HGFA is to nominate and implement an
appropriate management system for these activities and the overarching
management structure whereby the organisation administers this sector of aviation.

This includes, but is not limited to, the following requirements
•     Accountabilities are defined and implemented across the organisation
•     Governance arrangements are appropriate for the organisation to effectively
      oversight the sector
•     Administrative capability is appropriate for the organisation to effectively
      oversight the sector
•     Processes are appropriate for the organisation to effectively oversight the
      sector
•     Executive management demonstrate appropriate competencies

CASA refers the HGFA to ‘AS/NZS ISO 9001:2008 Quality management systems –
requirements’ as a standard to which management systems should align.

Accountable manager
Accountable manager, for a self administration organisation, means the individual,
appointed by the board of the organisation, who is responsible for:
•    ensuring that the organisation complies with its operations manual, its approval
     and CASA Regulations; and
•    ensuring that the organisation is able to finance the provision of the oversight
     set out in its operations manual; and
•    ensuring that the organisation has adequate resources available to enable the
     organisation to provide oversight in accordance with its operations manual.

The Accountable manager will:
•    Be identified in the organisation’s operations manual
•    Be appointed for a fixed term.

CASA monitors performance against this standard via annual corporate audits and
ongoing engagement with the HGFA. A performance rating is provided to the HGFA
by continual feedback and its annual report card.


Organisational conduct
The HGFA is required to demonstrate a level of conduct that provides CASA with
confidence that sport aviation safety is the priority of the organisation. This is
demonstrated through:
•    Appropriate communication, both with CASA and HGFA members regarding
     safety related issues and their management
•    Participation in the aviation community, for example the Sport aviation safety
     forum
•    Maintaining a cooperative relationship with CASA and addressing issues of
     concern in a constructive, cooperative spirit
•    Actively supporting the concept of protecting the privilege to fly, rather than the
     right to fly

CASA monitors performance against this standard by ongoing engagement with the
HGFA. A performance rating is provided to the HGFA via continual feedback and its
annual report card.


Safety culture
To assure CASA that the HGFA has implemented a management system and
structure that provides an appropriate safety culture, the HGFA is to encourage
participants to report openly on incidents and accidents and promote the outcomes of
investigations as opportunities for improvement.

The HGFA is to:
•    Establish its commitment to encouraging and continually improving safety
     culture by publishing an appropriate statement that is accessible to members
     and the public
•    Implement open incident reporting regimes acceptable to CASA
•    Communicate safety information and incident outcomes to members
•    Promote transparency in dealing with safety information or reporting.

CASA monitors performance against this standard by annual corporate audits and
ongoing engagement with the HGFA. A performance rating is provided via continual
feedback to the HGFA and its annual report card.


Surveillance program
The HGFA is to have governance and oversight processes that provide CASA with
confidence that they have the necessary awareness of the hang gliding, paragliding
and microlight sector to successfully manage the sector activities.

This requires that the HGFA have
•     Processes in place to undertake appropriate surveillance of the sector
•     Central management of surveillance information and the ability to readily
      provide this information to CASA
•     Processes in place to ensure that the Board and executive are aware of and
      accountable for surveillance outcomes and safety issues

CASA monitors performance against this standard by annual corporate audits and
ongoing engagement with the HGFA. A performance rating is provided via continual
feedback to the HGFA and its annual report card.


Responsiveness
To give CASA confidence in the HGFA's capacity to oversight its sector requires an
acceptable level of responsiveness to safety issues. A high level of responsiveness is
demonstrated by:
•     Meeting timeframes agreed with or set by CASA
•     Taking action on or responding to safety related issues in a timeframe
      acceptable to CASA
•     Implementing changes in light of experience e.g. accident or incident findings,
      industry profile or emerging risk.

CASA monitors performance against this standard by ongoing engagement with the
HGFA. A performance rating is provided via continual feedback and its annual report
card.
Appendices

Six monthly report
This report is to be submitted by all self administration organisations by 30
October and 30 April each year.

Sector profile and scope:
                                                                   As at 30 xxx 20xx
     hang glider, paraglider and microlight numbers
     hang glider, paraglider and microlight types and
     numbers of
     current membership numbers
     activities undertaken i.e. flying training, competitions
     key airfields used for training and competitions

Safety profile
                                                                   As at 30 xxx 20xx
     Accident and incident occurrences, including frequency
     and severity
     Accident and incident investigation and findings
     Records that safety analysis has been communicated
     to members




Annual report card
This will be provided by 30 May each year to all self administration
organisations by CASA. Results are based on each organisation’s
performance in six monthly reporting, annual auditing and ongoing
engagement.

Achievement against performance standards
     Standard                                                   Comment
     Industry profile
     Safety results
     Enforcement
     Risk profile management
     Operational control
     Organisational competency
     Organisational conduct
     Safety culture
     Surveillance program
     Responsiveness

				
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Description: CASA self administration performance standards