2009 Salary Survey Comments Q1 Which sector do you work in? Other (please specify) NZ Govt Government Owned Company Non-profit sector construction student Welfare Law firm Oil and gas Not for profit Crown Entity Engineering Consultancy NGO Energy Legal Govt Business Enterprise Utilities Central government Government Owned Corporation - Transport Corporate - Mining - Global Mining Religious Order Non Profit Organisation Oil and Gas Industry Government Owned Corporation Statutory Authority Health - Northern Territory Govt Statutory Authroity Utilities Public company State Government Owned Corporation Cron Research Institute Government Utility Government Owned Corporation Q2 Which geographic region do you work in? Other (please specify) Saudi Arabia INDIA Malaysia South Africa All East Coast of Australia Global Globally Q3 If not within Australia or New Zealand please name your Country or within the USA your State. Open-Ended Response INDIA PNG South Africa Physically located in Queensland Q5 What is your current employment type? (please tick all that apply) Other (please specify) Full time role, currently working part time just back from maternity leave Fixed Term 2 years Temporary Q9 What is your current job title? Other (please specify) Systems Adviser Manager Record Keeping Senior Policy Advisor/Project Officer Administration Officer Archives & Records Officer Not known Records Management Coordinator Records Management Strategist Principal Information Officer Corporate Information Team Leader Professional development and education officer Recruitment Officer Records Manager/Court Archivist Policy & Process Development Officer Information Specialist - Records Manager Information & Records Management Manager, Information Management Operations Business Manager, Archival Services Manager, Records and Information Management Knowledge Services Advisor Senior Recordkeeping Advisor (Governance) Records Administrator Internal Consultant (Records Management) Information Management Team Leader RTi & IP Decision Maker Records Team Co-ordinator Repository Supervisor Information Manager Systems developer Document Control / Records Records and Development Support Officer Records Appraisal Officer Executive Assistant Operations & Administration Manager Senior Records Management Officer Information Co-ordinator Manager Office Services and Records Document Management Coordinator Principal Consultant Records Management Coordinator HR Manager Senior Records officer Coordinator Information Management Records Assistant Team Leader Records and Information Management Records Management Coordinator Office Manager Business Analyst Archives manager Electronic Document Specialist Manager Executive Manager Recrods and Archives Records Management Adviser Director, Information Management Project Manager EDRM Project Manager Senior Information Management Officer Project Co-ordinator Trainee Record Support Officer Senior Information Officer (Classifier) EDRMS Advisor Records Officer Records Management Coordinator (head of records project at our organisation. One assistant full time RM Policy Officer Information & Records Manager Director, Information Management Clerk Business Analyst Records Governance Business Analyst Manager Information Services Advisor Information Management Officer Coordinator EDMS Records Project Officer Systems Manager Records Analyst Information Services / Library Officer Team Leader, Corporate Records Information Coordinator Information Records and Library Analyst Sen. Business Information Officer Analyst Records Supervisor & Business Systems Officer Document Controller / Info Mgr Records Clerk Information,Records & Library Analyst Corporate Information Team Leader Senior Analyst Coordinator, Recordkeeping Principal Corporate Information Business Development Executive Officer Records Management Lecturer Records Coordinator Classifying/Compliance Officer Senior Advisor Senior Records/FOI/PID Officer Senior Records Officer Coordinator Information Management Project Officer (Records Management) National Records Manager Manager, Information Services Retention & Disposal Officer Coordinator, Corporate Information National Account Manager Assistant Director Business Analyst Project Manager Managing Director System Support Officer Director, Information Management Information Resources Officer Information Support Officer Coordinator Information management Acting Team Leader Correspondence Manager - Information & Records Management Client Services Support Officer Records & Library Administrator Process & System Development TRIM Administrator EDRMS Project Manager Senior Records Coordinator Records and Information Services Coordinator Coordinator Records Management and Services Records Co-ordinator Information Manager Records Management Co-ordinator Administration Officer Senior Advisor Manager, Archives and Records Information Management Coordinator Manager, Administration Co-ordinator Records Management Operations Assisitants Recordkeeping & Information Coordinator Records Coordinator Records Co-ordinator TRIM Administrator Information Co-ordinator System Administrator Business Analyst Project Director Senior Information Officer Records Coordinator Document Management Coordinator Recordkeeping Advisor Senior Records and Information Officer Director Records Disposal Officer Manager Information Senior Records officer Office Manager Director Information and Records Services Systems Administrator Director Information Services Record management Trainer Senior Analyst Senior Business Analyst Policy Officer - DRM Records Coordinator Document Control - Team Leader Records management adviser Business Manager, Archival Services Records Coordinator Records Management Specialist Information Resources Manager Senior Information Resources Officer Support Services Manager Information Support Specialist Information Manager Information & Records Officer Learning & Development Manager Project Manager Team Coordinator Records Q12 Which of the following duties form part of your role on a regular basis? (please tick all that apply) Other (please specify) Right to Information & Information Privacy Decision Maker Metadata librarian Advising business on reocrds management, developing wokr programme, preparing for audits, restructuring team Filing About to acquire and implement an EDRMS Help desk Develop and Implement Corporate Records Management Program Sales Business Development Requests for quotes for services, evaluation of same and recommendations, managing contracts for service providers, manage my business unit's budget, including ordering and receipt of goods. Provision of Consulting Services- Information Management Set up scanning jobs for data extraction and saving into EDRMS ICT for records Managment systems Process enquiries from past clients seeking access to personal information Write strategic plan Telecommunications System administration and PBX patching Develop business systems Maintain EDMS Manage team to foramlly decalssify restricted records Intranet system administrator Project manage EDRM implementation Web & intranet coordinator Corporate library; EDMS user system administration; EDMS development; business process review; EDMS user training & training development Information Management Security Framework Develop and implement strategic plan Develop electronic systems Data entry, scanning, archiving All library related tasks File Creations, Reviewing Files for disposal, Providing expert records advice Privacy and FOI coordination and decision making. System review and selection. Library duties Consulting, advising, selling Library Provide privacy legislation training and respond to privacy queries / complaints Scanning project, development of templates and letters Database management Project / Change / Stakeholder Management Trim support Librarian duties: lending, inter library loans, serials management, research etc. Manage FOI requests Procedure writing for staff and clients Manage implementation of an EDRMS Take on the many standard Records Management tasks that have been neglected due to Senior management not understanding the role RM plays in the workplace. Coordinate FIO requests; Manage a library service Manage Bus Services 90d/12mth plans Print Room Operations/Tenders Manage library of photos, manage mueum items Provide Guidance on RM to management & staff FOI, Privacy G: Drive clean up Project manage eDRMS implementation Contract management Provide centralised support resources for improving information management practices Back up other areas Document and Project management, advisory to management/executive, library and research, communcation strategy, organizational development Marketing, Sales, All executive assistant duties to GM, Executives & Councillors General low-level IT functions Provide EDRMS Helpdesk support, relieve Records supervisor as required Advising on lLine of business information systems development and administration Archival Management Project management tasks Q16 Which reporting area does your position fall within? (ie main division or department) Other (please specify) Maori and Community Services Governance Sales Information Management Member of IT under Operations division Professional Services Communications and Marketing City Planning, Citywide Implementation team Information Services Knowledge Management Information Services Information Services Office of the CEO Business services Democracy Services Office of the CEO Information Services Knowledge services division Information and Customer Services Commissioner's Office Information & communications Finance and Corporate Services Ddivision Business Services Self-employed so no structure ESS Office Services Business / Safety Information Management Information Services and Research Information Services Government Recordkeeping Information and Planning Information Management Marketing and Communication Information Management Governance Information Management and Systems Education Information Management Government Recordkeeping Business Services Technology and Knowledge Management Corporate Communications Core agency business Governance IT Governance Services Organisational Development Risk, planning & evaluation Information Services Environment & Risk Governance Team Information & Technology Department Governance & Legal Archives Management Governance Information Management Collections & Bio Parks Information Organisational and business systems Technology and Business Services Office of the CEO Governance Asset Management CIO Group Operations-Projects Business Support Knowledge ( includes Library, Web & Intranet, Records, IT) Corporate Governance - Risk & Compliance Information and Communication (library, communications, records, IT, web) Information Services City Planning Archival Management Professional Resources Division Across the complete enterprise Q16 Which additional skills do you use on a regular basis? (please tick all that apply) Other (please specify) None Relationship management Processing and filing Content Management Research and Development and advisory/legal Risk Management Maintaining Records/Vital records Fleet Management Software testing None Research Engineering Q19 How many of these staff hold formal qualifications in an Archives, Library, Records or Information discipline? Open-Ended Response (have been collated) Unknown = 57 None = 113 One = 136 Two = 62 Three = 16 Four = 23 Five = 19 Six = 12 Seven = 3 Eight = 9 Nine = 2 Ten = 6 Minimal Only Library and Archives staff hold formal qualifications Currently undertaking Records Keeping quals All Only state records training Hold admin certs I don't know, but 4 out of 5 in my team hold formal qualifications. Library Two have completed some records modules - cert 111 & IV 3 currently doing Cert 1V Recordkeeping Low percentage 20% Possibly 4-5 Library = 6; Records = 2 N/A Quals in Business administration - not records specific Around 5-10 of 70 staff Only a few 50% None. I have a 5 day one on one training course from IEA I am currently studying Approximately a third The document officer is a qualified librarian 14 >10 20% 11 12 Majority Not available All of them Depends what level of qualification you mean - we have 7 staff with degrees or grad dips and 3 who are currently working towards degrees. We also have 1 with an IT degree. 75% Some studying Cert 3 Recordkeeping Only library staff Less than 5 50% All 15 50% 3 & 4 in Part currently studying 30 % Me - I studied for myself, not my job. Still completing my Cert3 in Records Management No idea. We are a global company with headquarters in Toronto and I manage the records for the Australia Pacific region and am the only dedicated employee to do these tasks. Very few Unfortunately formal qualifications are not widely recognised or supported in the department. Not all Q20 How many of your staff hold Professional membership with the RMAA? Open-Ended Response Corporate Membership = 29 Unknown = 41 None = 124 One = 122 Two = 82 Three = 50 Four = 21 Five = 9 Six = 3 I am the only one that has PM with RMAA as I am the only Librarian with a Degree in Records Management 4-5 (I believe) Low percentage All N/A c.8 Three are associates and four are corporate nominees Most N/A None that I know of 10 10 90% I do not belong to RMAA 1 individual and 1 organisational membership All of them 8 7 11 8 14 All 10 Many 3 or 4 Several not available All Over 8 a few All 7 Only me - my manager does also c.5 one me I have no staff and am not the manager 1 out of 2 Not applicable All None- Not supported or funded Nil - Department dont see the point in it 20% 9 Q25 Do you receive any additional benefits? (please tick all that apply) Other (please specify) 17% Super Salary Sacrifice for superannuation None of the above Childcare Gym Fees Rebate of $200 per year Nothing Salary sacrifice provisions Housing Health benefits Free entrance to parks Fringe benefits associated with Charitable status of organisation NIL Unlimited sick leave Paid study leave Accrued day off No Child care subsidy More cash Blackberry Fortnightly RDO No as self-employed Salary Packaging Salary Sacrifice Electricity Accounts; Vehicle and Airline Club membership Not for Profit - Tax Benefits Health & Travel Subsidies Reef HQ Membership 5 Weeks annual leave 13% Supperanuation Electricity allowance Parking Parking, additonal super Accrued Day Off Locality Allowance No None We get nothing Rostered Day Off Studies Assistance (fees and leave) LAFHA Phone for work purposes only Life insurance PMP Increases First Aid allowance District Allowance $25 per week, carpark CBD parking Life Insurance Nil Accrued day off Car on lease back - restricted private use Parking 10% super Moved from Casual to F/T employment Car Park Uniform allowance Parking Study Leave None Bonus None Work from Home functionality Q26 How does your employer support your professional development? (please tick all that apply) Other (please specify) I get $500 a year for PD costs Unknown Training If work related Pays for study in full if you pass In House Training Would pay for study is budget allowed Sometimes Will pay for attendance at conferences adn semairs as is relevant to role and current work programme Conference attendance I pay for my own professional development But only so they didn't have to pay a full time qualified records manager New Manager; yet to be determined with cost cuts Some in house training if there is sufficient interest Pays for govt run courses in full Purchase of software to assist with course eg Endnote Only pays if training approved They don't Pays for attendance at seminars & conferences Pays for Seminar/Conference attendence Part payment to attend RMAA Conference Paid leave for Exams Conference fees Not really in focus with this organisation Q30 What is the highest level of education you have completed? Other (please specify) Completed 4/12 Diploma papers in Administration and Started Diploma in Records Management completed the first paper only. Masters Certificate IV in Recordkeeping cpit Level 4 Microsoft Word Secondary College Diploma of Business Administration Diploma University Certificate in Public Sector Records & Information Management Cert iv Advanced Diploma Cambridge O Level Diploma of Business (Frontline Mgt) Diploma - Still Studying Graduate Diploma in Information Science (Records & Archives) Certificate Associate Diploma PhD Certificate IV in Business (Record Keeping) Cert IV in Records/Business Keeping Adv Dip Bus Man Why will this not accept masters or higher response? TAFE Diploma Records Management Not relevant ADVANCED DIP IN BUS (RKG) Libray & Inforamtion management University was Qld Conservatorium Diploma Library Registration PhD Associate Member to RMAA Year 11 Currently doing diploma in RM PhD Q32 How have you kept yourself informed about records and information management issues over the past 12 months? (please tick all that apply) Other (please specify) Read my old R M dip material Personal networks All of the above Own network Branch Council member NZ Archives Government recordkeeping forum Comittee membership in professional organsations (before child) Practical experience Networking with other Councils Records Forums with the State Records Authority Uninformed Mentor Discussions with team members On the job experience of 20 years in Records Management has provided the most valuable of all Forums Recently returned to RM but will be leaving after 11 months with this org. User Group Meetings PROV & Other Organisations I haven't as much as I should RMAA Networking Information supplied by Co-ordinator RMAA Newsletters NAA courses Branch Council No access to any of this On the job. Had a mentor who has since left so I'm it! Living in remote areas you do not get the training as you do in the cities - read and ask advice to improve skills and to keep learning Networking In-house training On the job on NSW Loc Govt Chapter Committee I self fund these activities. Q36 Which professional organisations are you a member of? Other (please specify) ACTKM ALLA(WA) LG Pro Local Government Professionals; Local Government Managers Australia Local Government Records Management Group (WA) AIM, RIPA AIM - Australin Institute of Management AIPM AICCM VALA LGMA NZ Institute of Management NZATD HIANZ CILIP (UK) MTAQ (Music Teachers Assoc of Qld) LGRMG. TUGWA KMNZ NZCS, RMS (UK) AIM LgPro AIM, IPAA AIM PMI AIIM Q37 Do you have a question that you feel should be included in future Salary Surveys? Open-Ended Response No = 31 What responsibilities are applicable to a Band 5 position in a Records Unit? What benefits would you like to receive as part of your salary package that you do not currently receive? Provide a list of possible benefits. What level of job satisfaction do you have. How has Global Financial crisis been used to reduce your salary Shorten the survey Is your organisation prepared to pay for your professional fees Information should be forwarded to Tasmanian Local Councils for information Yes - If more regional events were scheduled, would your organisation participate? Do you believe your recognition and remuneration is appropriate for the services you provide? If No, please advise why. EDRM implementations or EDRM capability; strategy development Yes - what percentage of your role relates to records / information management. Include something that is more helpful for the self-employed What budget amount are you responsible for? What is your delegated spending authority? Work satisfaction? SHOULD THERE BE A RECOGNISED BENCHMARK FOR REMUNERATION / SALARIES FOR RECORDS MANAGERS ETC EG MINIMUM LEVELS Would you prefer reduced hours rather than increased pay? Career paths Do you believe that your salary is suitable for your duties? Do you have the support of your executive? Do you believe your grade or salary may determine the importance the executive put on your role? Does the local government association in your state support RM through training support or other. Job satisfaction - Do you intend to continue in the industry in the short, medium, long term? Not a question as such, but a comment on the survey itself - most of the 'other' options don't work. As in some of these questions I would have put 'other' but the field wont let me specify what 'other' that would be... Do you feel your organisation knows what you do and supports it What training would you like to undertake as a records professional.? Could the term Information Management be replaced by a more pliable term - content management as the strength of information is not in the volume but the quality, As there is a trend to implementing eDRMS perhaps eDRMS questions could be specified in future surveys Your bias seems to be towards formal Archive quals. Undersanding and qualifications in database structures is more relevant in my opinion. Try to make it NZ friendly i.e. salary NZ dollars and names of organisations What is the average salary for FOI Officers and should this role be the responsibility of the records officer What relevant qualifications do you hold? What other qualifications do you hold? (Not all qualifications people have are related to Records management). Clarification needed about what "home location" means. Yes, regarding question 21. Please have an 'I'm not privy to budget details' option. My answer there was just a guess. What kind of Records management system do you use? IE TRIM, Dataworks, InfoXpert etc. Does your organisation recognise that information is a strategic asset? Link to KM programs in organisation by RM staff Would like to see the non Aus locations broken down into regions also Do you feel undervalued? What percent of you work involves projects? What project methodolgy is being used? Do you hold a project certification? If so which certification ....add list I am a contractor thru a labour hire company that specialises in Records and Library, there are no questions relating to that, or areas where I can say, that I self fund my profression - Not my current or previous employers. I am definately not a well paid consultant like so many RMAA members, I just barely manage to cover my own personal and work expenses.