Unexpected Error Java Virtual Machine
troyboy14k 7 posts since
Jan 26, 2009
I've been running Spark 2.5.8 on Windows 2003 SP2 Citrix XenApp 4.5 FP1 Platinnum
Edition for months as a published application.
It has worked fine without an issue until I recently deployed the Citrix EdgeSight 5.x Agent.
I can get Spark to work again, only when I stop the Citrix Systems Monitoring service ("C:
\Program Files\Citrix\System Monitoring\Agent\Core\rscorsvc.exe").
This is consistant accross all nine Citrix Terminal Servers in the farm.
I’ve attempted a few things…
Uninstalling Spark 2.5.8 with embedded JRE, and reinstall Spark 2.58 online version without
JRE
Updating to JRE 6 update 11
Installing MSI and EXE of Spark 2.6 beta 2
None have worked… oh yes, I also tried
Generated by Jive SBS on 2010-04-27Z
1
Unexpected Error Java Virtual Machine
Enabling Java Console | Debugging – tracing and logging, but they don’t over any
good info.
Below is the latest copy of c:\program files\sparek\hs_err_pid####.log
Any assistance would be greatly appreciated.
-----
#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6120e7d8, pid=4604,
tid=4780
#
# Java VM: Java HotSpot(TM) Client VM (11.0-b16 mixed mode, sharing windows-x86)
# Problematic frame:
# C [rsintcor.dll+0xe7d8]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
Generated by Jive SBS on 2010-04-27Z
2
Unexpected Error Java Virtual Machine
--------------- T H R E A D ---------------
Current thread (0x038ee800): JavaThread "Thread-5" [_thread_in_native, id=4780,
stack(0x04140000,0x04190000)]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000000
Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x61237ef0, EDX=0x00000004
ESP=0x0418ec4c, EBP=0x0418ec90, ESI=0x00000000, EDI=0x0418ed48
EIP=0x6120e7d8, EFLAGS=0x00010202
Top of Stack: (sp=0x0418ec4c)
0x0418ec4c: 61210632 00000000 1e103076 0418ed48
0x0418ec5c: 038ee914 00000030 0418ec80 00000000
0x0418ec6c: 0418ed48 00000000 0418ec80 00000000
0x0418ec7c: 6d9ca6aa 0418ec54 0418fae8 6122b63a
0x0418ec8c: 00000000 0418ec90 6d9f13a4 0418f4ac
0x0418ec9c: 6d95185f 6d9f13a4 00000001 038eeac4
0x0418ecac: 6d9f13a4 038eeac4 0418f574 6d951cca
0x0418ecbc: 6d801086 038ee800 0418ed78 038ee800
Generated by Jive SBS on 2010-04-27Z
3
Unexpected Error Java Virtual Machine
Instructions: (pc=0x6120e7d8)
0x6120e7c8: 0c 89 be 80 00 00 00 5f 5e c2 04 00 8b 44 24 04
0x6120e7d8: 0f b7 00 66 3d 02 00 74 09 66 3d 17 00 74 03 33
Stack: [0x04140000,0x04190000], sp=0x0418ec4c, free space=315k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [rsintcor.dll+0xe7d8]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j java.net.PlainDatagramSocketImpl.send(Ljava/net/DatagramPacket;)V+0
j java.net.DatagramSocket.send(Ljava/net/DatagramPacket;)V+165
j com.sun.jndi.dns.DnsClient.doUdpQuery(Lcom/sun/jndi/dns/Packet;Ljava/net/InetAd
dress;III)[B+74
j com.sun.jndi.dns.DnsClient.query(Lcom/sun/jndi/dns/DnsName;IIZZ)Lcom/sun/jndi/d ns/
ResourceRecords;+182
j com.sun.jndi.dns.Resolver.query(Lcom/sun/jndi/dns/DnsName;IIZZ)Lcom/sun/jndi/dn s/
ResourceRecords;+11
j com.sun.jndi.dns.DnsContext.c_getAttributes(Ljavax/naming/Name;[Ljava/lang/Stri
ng;Lcom/sun/jndi/toolkit/ctx/Continuation;)Ljavax/naming/directory/Attributes;+4 8
j com.sun.jndi.toolkit.ctx.ComponentDirContext.p_getAttributes(Ljavax/naming/Name ;
[Ljava/lang/String;Lcom/sun/jndi/toolkit/ctx/Continuation;)Ljavax/naming/direct ory/Attributes;
+68
j com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(Ljavax/naming /Name;
[Ljava/lang/String;)Ljavax/naming/directory/Attributes;+29
Generated by Jive SBS on 2010-04-27Z
4
Unexpected Error Java Virtual Machine
j com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(Ljava/lang/St ring;[Ljava/
lang/String;)Ljavax/naming/directory/Attributes;+10
j javax.naming.directory.InitialDirContext.getAttributes(Ljava/lang/String;[Ljava /lang/
String;)Ljavax/naming/directory/Attributes;+7
j org.jivesoftware.smack.util.DNSUtil.resolveXMPPDomain(Ljava/lang/String;)Lorg/j
ivesoftware/smack/util/DNSUtil$HostAddress;+107
j org.jivesoftware.smack.ConnectionConfiguration.(Ljava/lang/String;)V+59
j org.jivesoftware.LoginDialog$LoginPanel.login()Z+234
j org.jivesoftware.LoginDialog$LoginPanel.access$400(Lorg/jivesoftware/LoginDialo g
$LoginPanel;)Z+1
j org.jivesoftware.LoginDialog$LoginPanel$1.construct()Ljava/lang/Object;+4
j org.jivesoftware.spark.util.SwingWorker$2.run()V+8
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x03954400 JavaThread "Thread-6" daemon [_thread_in_native, id=4764,
stack(0x04190000,0x041e0000)]
=>0x038ee800 JavaThread "Thread-5" [_thread_in_native, id=4780,
stack(0x04140000,0x04190000)]
0x0394c400 JavaThread "SyntheticaAnimation 50" daemon [_thread_blocked, id=5096,
stack(0x040f0000,0x04140000)]
0x038f2000 JavaThread "SyntheticaAnimation 60" daemon [_thread_blocked, id=4204,
stack(0x040a0000,0x040f0000)]
Generated by Jive SBS on 2010-04-27Z
5
Unexpected Error Java Virtual Machine
0x038a8400 JavaThread "TimerQueue" daemon [_thread_blocked, id=4828,
stack(0x04050000,0x040a0000)]
0x037f9000 JavaThread "Image Animator 3" daemon [_thread_blocked, id=5132,
stack(0x03e70000,0x03ec0000)]
0x037c6400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=4724,
stack(0x03bc0000,0x03c10000)]
0x037c2c00 JavaThread "cleanerThread" daemon [_thread_blocked, id=4680,
stack(0x03b70000,0x03bc0000)]
0x03217000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=4344,
stack(0x036d0000,0x03720000)]
0x03215c00 JavaThread "AWT-Shutdown" [_thread_blocked, id=4672,
stack(0x03680000,0x036d0000)]
0x03211400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1672,
stack(0x03630000,0x03680000)]
0x02e72400 JavaThread "Exe4JStartupThread" daemon [_thread_blocked, id=4560,
stack(0x03170000,0x031c0000)]
0x02e21800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4752,
stack(0x030d0000,0x03120000)]
0x02e1bc00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4736,
stack(0x03080000,0x030d0000)]
0x02e1a400 JavaThread "Attach Listener" daemon [_thread_blocked, id=4208,
stack(0x03030000,0x03080000)]
0x02e19000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4200,
stack(0x02fe0000,0x03030000)]
0x02e11000 JavaThread "Finalizer" daemon [_thread_blocked, id=1832,
stack(0x02f90000,0x02fe0000)]
0x02e0fc00 JavaThread "Reference Handler" daemon [_thread_blocked, id=4184,
stack(0x02f40000,0x02f90000)]
0x003e7400 JavaThread "main" [_thread_blocked, id=4624,
stack(0x00030000,0x00080000)]
Generated by Jive SBS on 2010-04-27Z
6
Unexpected Error Java Virtual Machine
Other Threads:
0x02e0e000 VMThread [stack: 0x02ef0000,0x02f40000] [id=4632]
0x02e24000 WatcherThread [stack: 0x03120000,0x03170000] [id=4508]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 960K, used 555K [0x22c20000, 0x22d20000, 0x23100000)
eden space 896K, 54% used [0x22c20000, 0x22c9af18, 0x22d00000)
from space 64K, 100% used [0x22d10000, 0x22d20000, 0x22d20000)
to space 64K, 0% used [0x22d00000, 0x22d00000, 0x22d10000)
tenured generation total 4096K, used 3272K [0x23100000, 0x23500000, 0x26c20000)
the space 4096K, 79% used [0x23100000, 0x234321d8, 0x23432200, 0x23500000)
compacting perm gen total 12288K, used 4062K [0x26c20000, 0x27820000, 0x2ac20000)
the space 12288K, 33% used [0x26c20000, 0x270178a8, 0x27017a00, 0x27820000)
ro space 8192K, 63% used [0x2ac20000, 0x2b133ae8, 0x2b133c00, 0x2b420000)
rw space 12288K, 53% used [0x2b420000, 0x2ba883f8, 0x2ba88400, 0x2c020000)
Dynamic libraries:
Generated by Jive SBS on 2010-04-27Z
7
Unexpected Error Java Virtual Machine
0x00400000 - 0x0047a000 C:\Program Files\Spark\Spark.exe
0x7c800000 - 0x7c8c0000 C:\WINDOWS\system32\ntdll.dll
0x77e40000 - 0x77f42000 C:\WINDOWS\system32\kernel32.dll
0x77f50000 - 0x77feb000 C:\WINDOWS\system32\ADVAPI32.DLL
0x77c50000 - 0x77cef000 C:\WINDOWS\system32\RPCRT4.dll
0x76f50000 - 0x76f63000 C:\WINDOWS\system32\Secur32.dll
0x77420000 - 0x77523000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.379 0.3959_x-ww_D8713E55\COMCTL32.DLL
0x77ba0000 - 0x77bfa000 C:\WINDOWS\system32\msvcrt.dll
0x77c00000 - 0x77c48000 C:\WINDOWS\system32\GDI32.dll
0x77380000 - 0x77411000 C:\WINDOWS\system32\USER32.dll
0x77da0000 - 0x77df2000 C:\WINDOWS\system32\SHLWAPI.dll
0x7c8d0000 - 0x7d0cf000 C:\WINDOWS\system32\SHELL32.DLL
0x71c20000 - 0x71c32000 C:\WINDOWS\system32\tsappcmp.dll
0x76290000 - 0x762ad000 C:\WINDOWS\system32\IMM32.DLL
0x66260000 - 0x66288000 C:\Program Files\Citrix\system32\mfaphook.dll
0x679a0000 - 0x679fd000 C:\Program Files\Citrix\system32\CtxSbxHook.DLL
0x659f0000 - 0x659ff000 C:\Program Files\Citrix\system32\mmhook.dll
0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll
0x650a0000 - 0x650a9000 C:\Program Files\Citrix\system32\tzhook.dll
0x65630000 - 0x6564c000 C:\Program Files\Citrix\system32\scardhook.dll
0x650e0000 - 0x651c4000 C:\Program Files\Citrix\system32\twnhook.dll
0x67750000 - 0x67757000 C:\Program Files\Citrix\System32\cxinjime.dll
Generated by Jive SBS on 2010-04-27Z
8
Unexpected Error Java Virtual Machine
0x008d0000 - 0x008d7000 C:\Program Files\Citrix\system32\wdmaudhook.dll
0x61100000 - 0x6111e000 C:\WINDOWS\system32\csma_ldr.dll
0x61200000 - 0x61240000 C:\Program Files\Citrix\System Monitoring\Agent\Core
\rsintcor.dll
0x76b70000 - 0x76b7b000 C:\WINDOWS\system32\PSAPI.DLL
0x77b90000 - 0x77b98000 C:\WINDOWS\system32\VERSION.dll
0x61300000 - 0x61320000 c:\program files\citrix\system monitoring\agent\edgesight
\esint.dll
0x6d800000 - 0x6da56000 c:\program files\java\jre6\bin\client\jvm.dll
0x76aa0000 - 0x76acd000 C:\WINDOWS\system32\WINMM.dll
0x71bc0000 - 0x71bc8000 C:\WINDOWS\system32\rdpsnd.dll
0x771f0000 - 0x77201000 C:\WINDOWS\system32\WINSTA.dll
0x71c40000 - 0x71c97000 C:\WINDOWS\system32\NETAPI32.dll
0x6d280000 - 0x6d288000 c:\program files\java\jre6\bin\hpi.dll
0x6d7b0000 - 0x6d7bc000 c:\program files\java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 c:\program files\java\jre6\bin\java.dll
0x6d7f0000 - 0x6d7ff000 c:\program files\java\jre6\bin\zip.dll
0x6d000000 - 0x6d138000 C:\Program Files\Java\jre6\bin\awt.dll
0x73070000 - 0x73097000 C:\WINDOWS\system32\WINSPOOL.DRV
0x77670000 - 0x777a9000 C:\WINDOWS\system32\ole32.dll
0x4b3c0000 - 0x4b410000 C:\WINDOWS\system32\MSCTF.dll
0x75e60000 - 0x75e87000 C:\WINDOWS\system32\apphelp.dll
0x4dc30000 - 0x4dc5e000 C:\WINDOWS\system32\msctfime.ime
Generated by Jive SBS on 2010-04-27Z
9
Unexpected Error Java Virtual Machine
0x6d220000 - 0x6d274000 C:\Program Files\Java\jre6\bin\fontmanager.dll
0x6d610000 - 0x6d623000 C:\Program Files\Java\jre6\bin\net.dll
0x71c00000 - 0x71c17000 C:\WINDOWS\system32\WS2_32.dll
0x71bf0000 - 0x71bf8000 C:\WINDOWS\system32\WS2HELP.dll
0x6d630000 - 0x6d639000 C:\Program Files\Java\jre6\bin\nio.dll
0x71b20000 - 0x71b61000 C:\WINDOWS\System32\mswsock.dll
0x76ed0000 - 0x76efa000 C:\WINDOWS\system32\DNSAPI.dll
0x76f70000 - 0x76f77000 C:\WINDOWS\System32\winrnr.dll
0x76f10000 - 0x76f3e000 C:\WINDOWS\system32\WLDAP32.dll
0x76f80000 - 0x76f85000 C:\WINDOWS\system32\rasadhlp.dll
0x77d00000 - 0x77d8b000 C:\WINDOWS\system32\OLEAUT32.DLL
0x6d190000 - 0x6d1b3000 C:\Program Files\Java\jre6\bin\dcpr.dll
0x6d570000 - 0x6d603000 C:\Program Files\Java\jre6\bin\mlib_image.dll
0x76cf0000 - 0x76d0a000 C:\WINDOWS\system32\iphlpapi.dll
0x5f270000 - 0x5f2ca000 C:\WINDOWS\system32\hnetcfg.dll
0x71ae0000 - 0x71ae8000 C:\WINDOWS\System32\wshtcpip.dll
VM Arguments:
jvm_args: -Dexe4j.semaphoreName=c:_program files_spark_spark.exe -
Dexe4j.isInstall4j=true -Dexe4j.moduleName=C:\Program Files\Spark\Spark.exe -
Dexe4j.processCommFile=C:\DOCUME~1\tmartin\LOCALS~1\Temp\1\e4j_p4604.tmp
-Dexe4j.tempDir= -Dexe4j.unextractedPosition=0 -Dexe4j.consoleCodepage=cp0 -
Dappdir=C:\Program Files\Spark\ -Dsun.java2d.noddraw=true -Djava.library.path=C:
\Program Files\Spark\\lib\windows
java_command:
Generated by Jive SBS on 2010-04-27Z
10
Unexpected Error Java Virtual Machine
Launcher Type: generic
Environment Variables:
PATH=C:\Program Files\Spark\.\resources;C:\oracle\ora81\bin;C:\Program Files\Oracle
\jre\1.1.7\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\W bem;C:
\Program Files\Dell\SysMgt\oma\bin;C:\Program Files\Citrix\System32\Citrix\IMA;C:
\Program Files\Citrix\System32\Citrix\IMA\Subsystems;C:\WINDOWS\System32\Citrix
\IMA;C:\P rogram Files\Citrix\system32;C:\Program Files\Common Files\Citrix\System32\;C:
\Program Files\Common Files\Citrix\System32;c:\program files\java\jre6\bin;c:\program files
\java\jre6\bin
USERNAME=tmartin
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 3, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows Server 2003 family Build 3790 Service Pack 2
CPU:total 4 (1 cores per cpu, 2 threads per core) family 15 model 4 stepping 3, cmov, cx8,
fxsr, mmx, sse, sse2, sse3, ht
Memory: 4k page, physical 2097151k(2097151k free), swap 4194303k(4194303k free)
Generated by Jive SBS on 2010-04-27Z
11
Unexpected Error Java Virtual Machine
vm_info: Java HotSpot(TM) Client VM (11.0-b16) for windows-x86 JRE (1.6.0_11-b03), built
on Nov 10 2008 02:15:12 by "java_re" with MS VC++ 7.1
time: Mon Jan 26 14:03:11 2009
elapsed time: 4 seconds
troyboy14k 7 posts since
Jan 26, 2009 1. Re: Unexpected Error Java Virtual Machine Jan 27, 2009 9:12 AM
I found these logs as well...
-----
C:\Program Files\Spark\logs\error.log
Jan 27, 2009 9:29:58 AM org.jivesoftware.spark.util.log.Log warning
WARNING: Exception on shutdown of plugin.
java.lang.NullPointerException
at org.jivesoftware.sparkimpl.plugin.history.ConversationHistoryPlugin.shutdown(Co
nversationHistoryPlugin.java:271)
at org.jivesoftware.spark.PluginManager.shutdown(PluginManager.java:423)
Generated by Jive SBS on 2010-04-27Z
12
Unexpected Error Java Virtual Machine
at org.jivesoftware.MainWindow.fireWindowShutdown(MainWindow.java:234)
at org.jivesoftware.MainWindow.shutdown(MainWindow.java:263)
at org.jivesoftware.MainWindow$7.actionPerformed(MainWindow.java:458)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.AbstractButton.doClick(Unknown Source)
at javax.swing.plaf.basic.BasicMenuItemUI.doClick(Unknown Source)
at javax.swing.plaf.basic.BasicMenuItemUI$Handler.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
Generated by Jive SBS on 2010-04-27Z
13
Unexpected Error Java Virtual Machine
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Generated by Jive SBS on 2010-04-27Z
14
Unexpected Error Java Virtual Machine
C:\Program Files\Spark\logs\output.log
DirectSound Capture Supported = true
JavaSound Capture Supported = false
Service listing
Publish-Subscribe service-result
Public Chatrooms-result
User Search-result
Initialized
1
1
Initializing...Resolved
Failed to commit to JMFRegistry!
Looking for Audio capturer
DirectSound Capture Supported = true
Generated by Jive SBS on 2010-04-27Z
15
Unexpected Error Java Virtual Machine
JavaSound Capture Supported = false
Finished detecting javasound capturer
2
-----
Still researching...
I've also posted all all the info in this discussion to
http://bugreport.sun.com/bugreport/hotspot_enduser_form.jsp
---
From: IncidentDaemon@sun.com [mailto:IncidentDaemon@sun.com]
Sent: Monday, January 26, 2009 1:12 PM
To: Martin, Troy
Subject: Your Report (Review ID: 1444910) - Spark 2.5.8 client crashes java after installing
Citrix EdgeSight Agent on W2K3
[This is an automated response. Please do not reply.]
Generated by Jive SBS on 2010-04-27Z
16
Unexpected Error Java Virtual Machine
Thank you for taking the time to submit a bug report. The information you provided
is valuable to Sun and will help us in improving Java products. If we need any further
information, we will contact you via the email address you have provided.
Thank you,
Sun Microsystems Inc.
---
https://www.citrix.com/English/mycitrix/appContext.asp?ToolboxId=131
Service Request #: 60039629
Contact First Name: Troy
Contact Last Name: Martin
Status: Open
My Suggested Priority: Medium
Summary: …
Product: Edgesight
Created Date: Jan-26-2009
Generated by Jive SBS on 2010-04-27Z
17
Unexpected Error Java Virtual Machine
Gaston Dombiak 3,858 posts since
Sep 26, 2001 2. Re: Unexpected Error Java Virtual Machine Jan 27, 2009 11:33 AM
Hey Troy,
Java crashes are usually due to problems in the JVM and not related to application
problems. However, it is still possible that the application when using native libraries could in
some way cause a crash. Having said that, the recommendation is always to update to latest
OS patches, Java release and in this case also disable all Spark plugins. To figure out if a
plugin was causing this then try adding them back one by one until you figure out what was
causing these crashes.
-- Gato
troyboy14k 7 posts since
Jan 26, 2009 3. Re: Unexpected Error Java Virtual Machine Jan 27, 2009 12:35 PM
Here's the latest...
.I uninstalled Spark 2.6 beta
.I uninstalled Citrix EdgeSight 5.0 SP1
.Removed Java 5 and Java 6 in Add/Remove Programs
.Rebooted...
.Installed Citrix EdgeSight 5.0 SP1
.Installed Spark 2.5.8 online (w/out JRE)
.It could not find Java, so Installed jre-6u11-windows-i586-p.exe
.Tried Spark... same problem...
Generated by Jive SBS on 2010-04-27Z
18
Unexpected Error Java Virtual Machine
.stopped Citrix Systems Monitoring service
.logged into spark
.I removed all plugins one at a time, and tried...
The plugins (Fastpath, Jingle, JINIwrapper, Spellcheck) keep popping back in.
.I also hard coded the server and port, and started in debug mode.
.started Citrix Systems Monitoring servcie
.It actually took a bit longer, but then failed again.
.I'm waiting for Citrix or Sun to call me as well.
.My guess is EdgeSight installs some JRE voodoo that poopoos on other JRE apps (server
LDAP authentication call).
troyboy14k 7 posts since
Jan 26, 2009 4. Re: Unexpected Error Java Virtual Machine Jan 27, 2009 12:45 PM
different Logs now with error:
C:\Program Files\Spark\logs\error.log
------------------------------------------------------
Exception in thread "Thread-5" java.lang.NullPointerException
at org.jivesoftware.spark.SparkManager.getConnection(SparkManager.java:171)
at org.jivesoftware.spark.SparkManager.getMessageEventManager(SparkManager.java:22
9)
Generated by Jive SBS on 2010-04-27Z
19
Unexpected Error Java Virtual Machine
at org.jivesoftware.spark.ChatManager.(ChatManager.java:130)
at org.jivesoftware.spark.ChatManager.getInstance(ChatManager.java:114)
at org.jivesoftware.spark.SparkManager.getChatManager(SparkManager.java:196)
at org.jivesoftware.SparkStartupListener.startupPerformed(SparkStartupListener.jav a:24)
at com.install4j.api.launcher.StartupNotification$ListenerAdapter.startupPerformed
(Unknown Source)
at com.exe4j.Controller$StartupThread$1.run(Unknown Source)
------------------------------------------------------
Note: with Spark debugger set, and hard coding the host and port, I can actually login and
see my test user online and groups, and then it just shuts down.
MrJ 8 posts since
Jan 27, 2009 5. Re: Unexpected Error Java Virtual Machine Jan 30, 2009 12:29 AM
troyboy14k wrote:
Note: with Spark debugger set, and hard coding the host and port, I can actually login and
see my test user online and groups, and then it just shuts down.
Generated by Jive SBS on 2010-04-27Z
20
Unexpected Error Java Virtual Machine
I have similiar problem in one workstation... no Citrix stuff in use. I checked Java version
and it is latest... meaning version 6 update 11 at the moment. I'm going to reinstall Java and
Spark and try after that.
LG 5,710 posts since
Dec 13, 2005 6. Re: Unexpected Error Java Virtual Machine Jan 30, 2009 9:58 AM
Hi,
I wonder if it helps to unset the PATH variable and then start Spark, for example in a "cmd".
Or try to block access to rsintcor.dll with Windows permissions for the user which starts
Spark, this could help.
LG
troyboy14k 7 posts since
Jan 26, 2009 7. Re: Unexpected Error Java Virtual Machine Jan 30, 2009 4:17 PM
LG
I gave it a try... here are the results!
I followed the path suggestion below(correct?) ... no workie...
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C:\Program Files\Spark>path
Path=C:\oracle\ora81\bin;C:\Program Files\Oracle\jre\1.1.7\bin;C:\WINDOWS\system
Generated by Jive SBS on 2010-04-27Z
21
Unexpected Error Java Virtual Machine
32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Dell\SysMgt\oma\bin;C:
\P
rogram Files\Citrix\System32\Citrix\IMA;C:\Program Files\Citrix\System32\Citrix\
IMA\Subsystems;C:\WINDOWS\System32\Citrix\IMA;C:\Program Files\Citrix\system32;C
:\Program Files\Common Files\Citrix\System32\;C:\Program Files\Common Files\Citr
ix\System32
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
C:\Program Files\Spark>set path=
C:\Program Files\Spark>path
PATH=(null)
C:\Program Files\Spark>Spark.exe
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I followed the rename rsintcor.dll suggestion IT WORKED!
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Generated by Jive SBS on 2010-04-27Z
22
Unexpected Error Java Virtual Machine
Stopped Citrix Monitoring Service
Renamed C:\Program Files\Citrix\System Monitoring\Agent\Core\rsintcor.dll.test
Started Citrix Monitoring Service
Started Spark
chatted away!
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Now... how do we know (I'm sure it is) if Citrix EdgeSight Agent is NOT broken...hmmm...
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I also tried sysinternals(MS) process monitor and explorer....
great tools and lot's of info.
Generated by Jive SBS on 2010-04-27Z
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