Admin Professional Resume Example by mplett


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									                                                  JESSE KENDALL
                        123 Elm Street ▪ Lorain, OH 44055 ▪ (440) 555-5555 ▪
Diligent office administration and operations management professional with extensive experience in supporting executives and
providing seamless execution. Exceptional organizational, communication, analytical, and problem-solving skills with the capacity to
work effectively with people at all levels of an organization. Proven leadership skills; able to make sound decisions and accept
increasing levels of responsibility. Reputation for displaying professionalism and high levels of integrity.

TECHNICAL SKILLS: AS400, Microsoft WordPad and Outlook; Telex, fax, copiers, data entry, ten-key

 TESTIMONIALS:                                                        ADMINISTRATIVE EXPERIENCE
 “Jesse has always conducted herself          ABC INTERNATIONAL, Lorain, OH                                             20xx to 20xx
 in a very professional manner and
                                              ADMIN PROFESSIONAL (EXPORT DOCUMENTATION COORDINATOR): Prepared and
 has always taken her work very
                                              tracked documents and verified accuracy for an International Customs Broker.
 seriously, projecting energy and
                                              Partnered with Washington Consular Services, banks, and shippers for document
 desire to learn. Jesse is one of those
                                              legalization and requirement fulfillment; validated letters of credit. Provided master
 that ‘takes that extra mile.’” – Jane
                                              documents to steamship lines/NVOCCs in a timely manner to prepare ocean bills of
 Doe, Ocean Export Lumber
                                              lading. Carefully monitored commodities and the commercial value of shipments.
 Manager, ABC International
                                              •    Continually consulted the Ocean Export Guide to ensure complete adherence to
  “Jesse is very organized with a                  the requirements set by the country of final destination.
 high degree of accuracy. She is able
                                              •    Worked extensively with AES, U.S. Customs, and customer service to ensure
 to process a high volume of work,
                                                   full client satisfaction and smooth shipment processing.
 even in high-pressure situations.
 [She] has certainly proven her               BCD INC., Lorain, OH                                            20xx to 20xx
 adaptability in the opening of our
                                              ADMIN PROFESSIONAL (OCEAN EXPORT MANAGER): Oversaw the Ocean Export
 office at Lorain.” – Tom Jones,
                                              Department and managed export documentation, customer bookings, intermodal,
 District Manager, BCD Inc.
                                              accounting functions, and international/domestic correspondence. Effectively
  “I, and the rest of my staff, found         communicated with NVOCC for freight forwarding. Quoted rates and provided
 her to be a very reliable and                excellent customer service.
 diligent worker who, to summarize,           •    Ensured accurate billing of accounts and good workflow; worked closely with
 ran the office. She was a key                     other departments to prioritize assignments.
 contributor to our sales force.” –
 Mike Smith, Vice President of                CDE AMERICA, Lorain, OH                                                   20xx to 20xx
 Sales, CDE America                           ADMIN PROFESSIONAL (OFFICE MANAGER / INSIDE SALES ASSOCIATE): Effectively
 “She was a very dependable                   ran office operations and supervised and trained employees. Prospected new business
 employee and coped well with very            through telemarketing and provided superior customer service. Approved corporate
 stressful situations, which was the          invoices, quoted rates, and completed export bookings. Ordered supplies and
 nature of the business.” – Mary              maintained office equipment. Coordinated with Equipment Control for booking
 Thomas, District Manager, DEF                requirements. Supported import/export intermodal and documentation; communicated
 Incorporated                                 with overseas offices regarding shipment problems/updates via telex and fax.
                                              •    Provided strong support to the District Manager and regional office.
                                              •    On-boarded to open the office for EFG while closing the Memphis, TN
                                                   office for FGH; executed a seamless transition.

 DEF INCORPORATED, Lorain, OH                                                                                     20xx to 20xx
 ADMIN PROFESSIONAL (EQUIPMENT CONTROL / OFFICE MANAGER): Supervised and trained subordinate staff for an agent of
 multiple steamship lines, including CDE America; effectively managed import/export traffic and rail billing. Controlled,
 maintained, and repaired equipment for multiple steamship lines. Updated computer system daily to track equipment movement.
 Provided accurate data entry and exceptional customer service; notified customers of shipping status and arrival. Approved
 corporate invoices and collected ocean freight monies/documentation.
 •    Quickly promoted to Office Manager role after successfully handling the import desk and equipment control for several lines.

                                  Associate’s Degree, Liberal Arts, XYZ College, Loraine, OH ▪ 20xx

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