123 Elm Street, Green River, WY 82935, 307-555-5555, firstname.lastname@example.org
FOCUS: Professional, reliable, and courteous administrator seeking a dynamic receptionist
position with daily opportunities to make guests feel more welcome.
PROFILE: Outstanding administrative receptionist offering extensive experience in the
management of daily office operations. Expertise in managing high-profile initiatives
and critical projects in support of top executives. Notable success in development and
dissemination of executive-level communications.
STRENGTHS: • Client Relations • Cost Containment • Travel Arrangements
• Office Administration • Executive Support • MS Office Applications
• Professional Correspondence • Process Improvement • Typing: 75 WPM
EXPERIENCE: ABC DENTAL, Green River, WY 20xx – Present
Receptionist: Provide administrative support to staff members across a fast-paced dental
practice. Manage simultaneous projects and maintain calendars to ensure deadlines are
met. Schedule executive meetings and make complex catering and travel arrangements.
Create dynamic presentations. Develop executive-level correspondence and disseminate
across the practice. Administer practice budget; prepare weekly time, expense, and travel
reports and manage AP/AR. Oversee human resource functions, including payroll,
requests for time off, and hiring temporary employees. Comply with OSHA and MN state
laws and regulations. Maintain strict confidentiality of all documents.
Realized a savings of $400 per month by negotiating costs with vendor.
Obtained better pricing and higher quality on marketing materials by selecting a new supplier.
BCD INTERNATIONAL, Green River, WY 20xx – 20xx
Receptionist: Offered outstanding executive-level support to several high-profile organizations.
Served as first point of customer contact in person and via telephone. Generated comprehensive
reports and dictation. Maintained key areas of Web site.
Established, automated, and maintained highly efficient filing systems that housed electronic
application records, employee communications, and other pertinent files.
Effectively handled critical projects for top executives with high levels of confidentiality.
CDE DENTAL, Green River, WY 20xx – 20xx
Front Desk Receptionist: Provided exceptional support in all aspects and phases of dental
treatment. Ordered office supplies, maintained equipment, protected confidential files, and
distributed mail. Set up desks and supplies for new staff members. Greeted patients, answered
phones, scheduled appointments, and verified patients’ dental insurance benefits.
EDUCATION: BA, BUSINESS MANAGEMENT, XYZ UNIVERSITY, Green River, WY, anticipated 20xx
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an
advertised position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the
applications. Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover
letters. Avoid this fate by following these effective strategies:
Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that
individual. The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and
do not address your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender,
address them by their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know
the name of the hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender
Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section
because it is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell
yourself and your unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”
Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a
successful job search. The more you are able to demonstrate your interest and knowledge about a company, the
better your chances are to secure an interview. Get to know the company’s mission and new corporate initiatives, and
tell them how you can help them meet their objectives or resolve their problems. Praise the company for public
recognitions or recent accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on
what you will bring to the company and how you will help them improve their profitability. Too much use of the word “I”
will also make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.
Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on
it), or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to
ensure the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not
mention this in your cover letter if you do not intend to follow up.
In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that
the goal is to market yourself – not to compose a dull biography.