Office Supervisor Resume Sample

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					JESSE KENDALL                                 123 Elm Street
                                              Elgin, IL 60123
                                                                                     Home: [847] 555-5555
                                                                                      Cell: [847] 444-4444
jkendall@notmail.com


Enthusiastic, organized, compassionate Office Supervisor seeking a position in a fast-paced
environment. Dedicated team leader committed to running an efficient department or practice, driving
profits, and exceeding client expectations.

      Successful experience maintaining a profitable and highly effective office.
      Knowledge and understanding of the health-care industry, legal aspects, and regulatory affairs.
      Outstanding reputation for ethical conduct, integrity, confidentiality, and discretion.
      Strong MS Word, Excel, and PowerPoint skills; proficiency in Timberline accounting software.




PROFESSIONAL EXPERIENCE
Office Supervisor, ABC Eyecare, Elgin, IL                                                       20xx – 20xx
Managed two ophthalmology and optometry service centers. Directed business policies and procedures,
appointment scheduling, and patient relations. Controlled billing and collections, general accounting,
payroll processing, resources and facilities management, and insurance reimbursement. Supervised five
employees. Well respected by physicians and staff.
      Initiated the patient reminder call process, resulting in significantly reduced patient no-shows.
      Cut the staff turnover rate and improved morale through superior training and motivational
       techniques. Hosted monthly staff meetings for receptionists that enabled them to safely express
       concerns and make suggestions.
      Implemented a verification process that decreased errors in preparing superbills and increased
       revenue through proper services coding.


Office Supervisor, BCD Industries, Elgin, IL                                                    20xx – 20xx
Successfully supported VP/GM in all administrative responsibilities. Facilitated, scheduled, and attended
all meetings chaired by the General Manager or Vice President. Directed correspondence and written
documentation; scheduled and controlled meetings. Set up all travel arrangements and managed travel
calendar. Provided administrative support for weekly and monthly financial reporting.
      Worked closely and compassionately with patients to collect outstanding, past-due debt.
      Planned, organized, and launched the first annual company-wide Christmas Holiday Gift Drive.
       Employees donated, wrapped, and distributed gifts to needy families in the community.
      Consistently achieved on-time financial reporting to the corporate office.




EDUCATION
University of XYZ, Elgin, IL – Emphasis: Accounting                                             20xx – 20xx
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an
advertised position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist
the applications. Resumes without cover letters are usually the first to go, followed by the ones with poorly written
cover letters. Avoid this fate by following these effective strategies:


Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that
individual. The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs.,
and do not address your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s
gender, address them by their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you
don’t know the name of the hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point,
and gender neutral.


Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other
candidates?” Provide an answer to that question right off the bat in your opening paragraph. This is a very
important section because it is the first thing the employer will read. It must be powerful and make an immediate
impact. Be sure sell yourself and your unique abilities. Do not use a generic opening paragraph that can apply to
any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For
example, instead of writing “My background is in finance management, making me well-suited for your advertised
Corporate Finance Director position.” you can write “A background in finance management and a proven record of
developing effective strategies that drive revenue, growth and shareholder value make me a strong candidate for
your advertised Corporate Finance Director position.”


Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a
successful job search. The more you are able to demonstrate your interest and knowledge about a company, the
better your chances are to secure an interview. Get to know the company’s mission and new corporate initiatives,
and tell them how you can help them meet their objectives or resolve their problems. Praise the company for public
recognitions or recent accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus
on what you will bring to the company and how you will help them improve their profitability. Too much use of the
word “I” will also make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the
most effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the
bullet point statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will
make you look lazy. All sentences and achievements transferred from the resume should be rephrased.


Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview
and provide contact information. This is also the ideal place to mention your salary requirements (if the employer
insists on it), or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to
ensure the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not
mention this in your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember
that the goal is to market yourself – not to compose a dull biography.

				
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