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Enjoy this expertly developed sample admin professional resume with complimentary cover letter strategies included. Unlike most resume samples you will find, this one is a completely editable Word document, which means you can revise this resume as needed to suit your needs while keeping the stylish format in tact.
JESSE KENDALL 123 Elm Street ▪ Lorain, OH 44055 ▪ (440) 555-5555 ▪ email@example.com Diligent office administration and operations management professional with extensive experience in supporting executives and providing seamless execution. Exceptional organizational, communication, analytical, and problem-solving skills with the capacity to work effectively with people at all levels of an organization. Proven leadership skills; able to make sound decisions and accept increasing levels of responsibility. Reputation for displaying professionalism and high levels of integrity. TECHNICAL SKILLS: AS400, Microsoft WordPad and Outlook; Telex, fax, copiers, data entry, ten-key TESTIMONIALS: ADMINISTRATIVE EXPERIENCE “Jesse has always conducted herself ABC INTERNATIONAL, Lorain, OH 20xx to 20xx in a very professional manner and ADMIN PROFESSIONAL (EXPORT DOCUMENTATION COORDINATOR): Prepared and has always taken her work very tracked documents and verified accuracy for an International Customs Broker. seriously, projecting energy and Partnered with Washington Consular Services, banks, and shippers for document desire to learn. Jesse is one of those legalization and requirement fulfillment; validated letters of credit. Provided master that „takes that extra mile.‟” – Jane documents to steamship lines/NVOCCs in a timely manner to prepare ocean bills of Doe, Ocean Export Lumber lading. Carefully monitored commodities and the commercial value of shipments. Manager, ABC International Continually consulted the Ocean Export Guide to ensure complete adherence to “Jesse is very organized with a the requirements set by the country of final destination. high degree of accuracy. She is able Worked extensively with AES, U.S. Customs, and customer service to ensure to process a high volume of work, full client satisfaction and smooth shipment processing. even in high-pressure situations. [She] has certainly proven her BCD INC., Lorain, OH 20xx to 20xx adaptability in the opening of our ADMIN PROFESSIONAL (OCEAN EXPORT MANAGER): Oversaw the Ocean Export office at Lorain.” – Tom Jones, Department and managed export documentation, customer bookings, intermodal, District Manager, BCD Inc. accounting functions, and international/domestic correspondence. Effectively “I, and the rest of my staff, found communicated with NVOCC for freight forwarding. Quoted rates and provided her to be a very reliable and excellent customer service. diligent worker who, to summarize, Ensured accurate billing of accounts and good workflow; worked closely with ran the office. She was a key other departments to prioritize assignments. contributor to our sales force.” – Mike Smith, Vice President of CDE AMERICA, Lorain, OH 20xx to 20xx Sales, CDE America ADMIN PROFESSIONAL (OFFICE MANAGER / INSIDE SALES ASSOCIATE): Effectively “She was a very dependable ran office operations and supervised and trained employees. Prospected new business employee and coped well with very through telemarketing and provided superior customer service. Approved corporate stressful situations, which was the invoices, quoted rates, and completed export bookings. Ordered supplies and nature of the business.” – Mary maintained office equipment. Coordinated with Equipment Control for booking Thomas, District Manager, DEF requirements. Supported import/export intermodal and documentation; communicated Incorporated with overseas offices regarding shipment problems/updates via telex and fax. Provided strong support to the District Manager and regional office. On-boarded to open the office for EFG while closing the Memphis, TN office for FGH; executed a seamless transition. DEF INCORPORATED, Lorain, OH 20xx to 20xx ADMIN PROFESSIONAL (EQUIPMENT CONTROL / OFFICE MANAGER): Supervised and trained subordinate staff for an agent of multiple steamship lines, including CDE America; effectively managed import/export traffic and rail billing. Controlled, maintained, and repaired equipment for multiple steamship lines. Updated computer system daily to track equipment movement. Provided accurate data entry and exceptional customer service; notified customers of shipping status and arrival. Approved corporate invoices and collected ocean freight monies/documentation. Quickly promoted to Office Manager role after successfully handling the import desk and equipment control for several lines. EDUCATION Associate‟s Degree, Liberal Arts, XYZ College, Loraine, OH ▪ 20xx Creating a Compelling Cover Letter A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications. Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this fate by following these effective strategies: Address your cover letter appropriately: Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual. The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral. Get to the point in your opening paragraph: One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?” Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry. Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example, instead of writing “My background is in finance management, making me well-suited for your advertised Corporate Finance Director position.” you can write “A background in finance management and a proven record of developing effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised Corporate Finance Director position.” Show your interest and sell your accomplishments in the body of the letter: In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent accomplishments. The employer will surely take notice of your active interest. Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also make your letter look elementary and poorly written. For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look lazy. All sentences and achievements transferred from the resume should be rephrased. Close your letter with a strong paragraph: In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it), or your desire to relocate. To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in your cover letter if you do not intend to follow up. In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the goal is to market yourself – not to compose a dull biography.
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