Secretary Resume Sample by mplett


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									                                                                                            Jesse Kendall
                                                                                                      123 Elm Street
                                                                                                 Everett, WA 98206

SECRETARY:    Highly organized secretarial candidate with extensive experience in office administration seeks
              opportunity to streamline and improve administrative functions.

SKILLS:       Proficient in MS Office (Word, Excel, Outlook, PowerPoint, Access), Lotus Notes, and WordPerfect.

              Provided superior administrative support for the Director of Information Services. Scheduled and
              facilitated conferences and client meetings. Accurately maintained the Information Services
              Department’s database and clinical filing system. Scheduled patient appointments and managed client
              calendar. Conducted Internet research, distributed mail, managed a multi-line phone system, and
              processed expense/purchasing reports. Secured travel arrangements. Created flow charts and
              PowerPoint presentations. Typed, faxed, and copied professional correspondence. Procured office
              supplies and maintained supply inventory.
               Developed a highly effective system for tracking the budget and petty cash.
               Served as project coordinator for the filing system and introduced a color-coding system.
               Improved and standardized the e-mailing message format.

              SECRETARY, BCD DINING SERVICES, Everett, WA, 20xx-20xx
              Oversaw updates, uploads, and administration of the residents’ Web page. Managed resident profiles
              and ensured proper medical, diet, room assignment, and special requirements data entry in accordance
              with health professionals and family requests. Handled invoicing, schedules, ordering, and
              account/fund verifications.
               Created detailed reports that summarized financial and statistical information for resident meal
                charges, weekly invoice reports, meal counts, and weekly operating reports.
               Played an integral role in utilization of point-of-sale software; estimated requirements, cost, and
                the impacts to productivity.

              SECRETARY, CDE SOFTWARE SERVICES, Everett, WA, 20xx-20xx
              Provided key support to the organization’s senior leader. Arranged appointments, sales calendars,
              installation schedules, trainings, and travel for the Sales Department. Developed the shipment
              schedule for installation materials in collaboration with the Office Manager. Maintained the
              operation’s sales database. Customized sales reports and sales literature. Composed executive-level
                 Arranged appointments and training schedules for new client visits locally and nationally.
                 Organized software and installation materials shipments to ensure delivery prior to trainings.
                 Maintained the sales database and files, which included new programs and client data.
                 Created and updated customized software products literature.
                 Cultivated relationships with customers to field product questions and close sales calls.

EDUCATION:    Diploma, Secretarial Practice, 20xx
              XYZ COMMERCIAL COLLEGE Everett, WA
Creating a Compelling Cover Letter
A powerfully written cover letter is necessary to land most interviews and ensure job search success. When an advertised
position creates a pile of 100+ resumes, it becomes the responsibility of the hiring personnel to shortlist the applications.
Resumes without cover letters are usually the first to go, followed by the ones with poorly written cover letters. Avoid this
fate by following these effective strategies:

Address your cover letter appropriately:
Be sure that you get the name of the hiring manager before sending your resume, and address the letter to that individual.
The proper greeting will be either “Dear Mr. (Smith),” or “Dear Ms. (Smith).” Avoid using Miss or Mrs., and do not address
your letter to “Dear Sirs,” as it is considered inappropriate. If you are unsure of your contact’s gender, address them by
their first and last name, as in “Dear Pat Smith,” to avoid an embarrassing mistake. If you don’t know the name of the
hiring manager, simply use the greeting “Dear Hiring Manager,”– it’s clear, to the point, and gender neutral.

Get to the point in your opening paragraph:
One of the most common interviewing questions employers ask is “Why should I hire you among other candidates?”
Provide an answer to that question right off the bat in your opening paragraph. This is a very important section because it
is the first thing the employer will read. It must be powerful and make an immediate impact. Be sure sell yourself and your
unique abilities. Do not use a generic opening paragraph that can apply to any Tom, Dick or Harry.
Every line should sell you, so use aggressive language here and throughout the rest of your cover letter. For example,
instead of writing “My background is in finance management, making me well-suited for your advertised Corporate
Finance Director position.” you can write “A background in finance management and a proven record of developing
effective strategies that drive revenue, growth and shareholder value make me a strong candidate for your advertised
Corporate Finance Director position.”

Show your interest and sell your accomplishments in the body of the letter:
In this section, you need to show your interest in the job and the company. Research is a key ingredient to a successful
job search. The more you are able to demonstrate your interest and knowledge about a company, the better your chances
are to secure an interview. Get to know the company’s mission and new corporate initiatives, and tell them how you can
help them meet their objectives or resolve their problems. Praise the company for public recognitions or recent
accomplishments. The employer will surely take notice of your active interest.
Use “I” and “my” sparingly. Try not to use these words more than six times in your cover letter. You need to focus on what
you will bring to the company and how you will help them improve their profitability. Too much use of the word “I” will also
make your letter look elementary and poorly written.
For executive-level candidates and professionals with substantial achievements, a bullet point format is often the most
effective and efficient way to highlight accomplishments. If you fall into this category, be sure to keep the bullet point
statements unique and fresh. Do not copy and paste the exact same phrases from the resume as it will make you look
lazy. All sentences and achievements transferred from the resume should be rephrased.

Close your letter with a strong paragraph:
In the closing paragraph, you need to address several issues. At the very least, you need to ask for the interview and
provide contact information. This is also the ideal place to mention your salary requirements (if the employer insists on it),
or your desire to relocate.
To demonstrate your drive and interest, mention that you will call within a week to follow up. This is a great way to ensure
the resume was successfully received, and it creates an opportunity to establish a dialog. However, do not mention this in
your cover letter if you do not intend to follow up.

In summation, an aggressive and dynamic cover letter will help you stand out among the competition. Remember that the
goal is to market yourself – not to compose a dull biography.

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