INSURED EVENT INDIVIDUAL DETAILS OF INSURED EVENT 1 MEDICAL & RELATED EXPENSES (Excess 1 – 6 months: R350; more than 6 months: R1,500; Seniors (70 – 79): R1,000 & Super Seniors (80 – 84): R1,500) R10,000,000 R10,000,000 Nil Actual Expense R2,000 R5,000 R15,000
Comprehensive Travel Insurance
AIG Leisure and Business Travel Insurance is underwritten by AIG South Africa Limited, AIG House, 77 De Korte Street, Braamfontein, 2017 Tel: (011) 408 6611, Fax: (011) 541 1190/1 Registration no. 1962/003192/06 (AIG SA) AIG South Africa Limited (AIG) is a Financial Services Provider (FSP) in terms of the Financial Advisory and Intermediary Services Act, 2002 (FAIS Act). AIG’s FSP Number is 15805 The amount of commission paid to your travel agent for the sale of AIG Leisure and Business Travel Insurance is 20% of the quoted premium. If you want information regarding AIG Travel Comprehensive Travel Insurance, please call us on 0860 100 491, Mondays to Thursdays from 08h00 to 20h00, Fridays from 08h00 to 17h00 and Saturdays from 8h00 to 15h00, excluding public holidays (all calls are recorded).
Medical Expenses Terrorism Extension Pre-Existing Medical Extension 1B Medical Evacuation or Repatriation 1C Hospital Confinement (R500/day) 1D Follow up Treatment in South Africa 1F Malaria 2 PERSONAL ACCIDENT 2A 24 Hour 2B In Flight Terrorism Extension 2C Education Fund Supplement 4 CANCELLATION OR CURTAILMENT (Excess R500) 5 BAGGAGE, TRAVEL DOCUMENTS AND BAGGAGE DELAY (Excess R500) 5A Theft or Damage of Baggage Accidental Loss of Baggage Theft of Money, Credit Cards and Travellers Cheques 5B Baggage Delay (delayed for more than 6 hours) 6 TRAVEL DELAY & MISSED CONNECTION (Excess R250) 6A Travel Delay (delayed for more than 4 hours) 6B Travel Missed Connection (more than 6 hours) 7 PERSONAL LIABILITY (Excess R1,000) 8 HIJACK, KIDNAP & WRONGFUL DETENTION 8A Hijack 8B Kidnap and Wrongful Detention 9 NATURAL DISASTERS (Excess 48 hours) 10 IDENTITY THEFT 11 RED 24 12 CATTERY & KENNELS (R125/day up to 30 days) 13 TICKET UPGRADE (Excess 6 hours) ACCUMULATION LIMITS
Comprehensive Travel Insurance
R250,000 R250,000 R250,000 Nil R15,000
R15,000 R3,750 R1,000 R1,500
Whoever you are Wherever you go
AIG Helpline: 0860 100 491 AIG website: www.aig.co.za AIG email: travel@dnanet.co.za
24 Hour Emergency Medical Assistance +27 11 541 1303
R750 R1,000 R2,000,000
R5,000 Nil R1,500 Nil Assistance Services Nil Nil R10,000,000
We’ve got you covered
AIG is Principal Sponsor of Manchester United
Effective 1 August 2007
IT’S TIME TO RELAX AND TAKE IT EASY…
Nothing beats going on holiday! Getting away from it all, leaving your usual routine behind... exploring new destinations. It’s something all of us look forward to at least once a year. But in the excitement of arranging your trip, planning your itinerary and deciding what to pack, it’s easy to forget the most important thing - Travel Insurance! After all, when you’re about to set off on an adventure, the last thing you think about is something going wrong! As you know, there are no guarantees in life - and the best planned holiday can be ruined by circumstances beyond your control. Unforeseen medical expenses, flight delays and lost luggage don’t usually feature in our plans, but they do happen. That’s why you need Travel Insurance from AIG! This new and enhanced travel insurance product provides the most comprehensive range of benefits ever! With AIG Travel you can rest assure that whoever you are, wherever you go, we’ve got you covered!
IMPORTANT INFORMATION
• ABOUT THE TOUR OPERATOR Your Tour Operator is mandated by AIG South Africa Ltd and is authorised to provide information about the AIG Leisure Travel Insurance, as well as provide intermediary services with regard to the sale of the product. • CLAIMS AND ASSISTANCE • For any claim in excess of R5 000, AIG Assist must be contacted and their prior written agreement must be obtained for immediate assistance. International SOS provides the medical claims services for AIG Travel. • Other claim requests should be submitted on your return to South Africa. All original supporting documentation should be submitted to: AIG Travel Claims, PO Box 4561, Halfway House 1685. • COMPLAINTS AND DISPUTE RESOLUTION We have developed an internal procedure for dispute resolution so that if, at any time, our products or services have not satisfied your expectations, you can contact our Compliance Officer on 0860 100 491 or complaintssa@aig. com. You may access this procedure on our website at: www.aig.co.za. If you are still unhappy, you may take your complaint to the Short-Term Insurance Ombudsman, who may be contacted on (011) 726 8900 or write to: PO Box 32334, Braamfontein 2017. Please refer to the benefit schedule in the AIG Travel Leisure and Business Travel Insurance Policy Wording for comprehensive benefits, cover details and applicable limits.
• GENERAL EXCLUSIONS Cover is subject to the full Terms, Conditions, Exclusions and Endorsements of the AIG Travel Leisure and Business Travel Insurance Policy Wording. It is vital that you obtain a copy of the relevant Policy Wording from Club Med. Alternatively contact AIG on 0860 100 491 or visit our website at www.aig.co.za
FEATURES TO MAKE YOUR JOURNEY EASIER
· Medical Expenses Excess Waiver If you are hospitalised for more than 24 hours whilst travelling, your Medical Expenses Excess is waivered completely. · Terrorism Cover You will be covered for Terrorism. See the Schedule of Benefits for details.
AGE LIMITS
This Policy covers each event as defined in the Policy Wording, which happens to an Insured Person who is: • From age 3 months to 69 years at the date of such event; • With respect to Permanent Total Disablement, cover ceases on the Insured’s 65th birthday; • No Benefits will be paid to persons 70 years of age and older if the claim is as a result of any Cardiac, Cardio Vascular, Vascular or Cerebro Vascular Illness or Conditions. Please Note: The description of cover provided here is for marketing purposes only.