Induction Pack by runout


									    TMO personnel
        Induction Pack

    1. Our Core Values
    2. The Face of TMO personnel
    3. Welcome to our Team
    4. Application Form
    5. Medical Form
    6. Drug & Alcohol Policy
    7. PPE
    8. Dress Code
    9. Copy of Lantra Certificate
    10. Copy of Insurance Certificate
    11. Copy of Driving Licence
    12. Copy of Eligibility to work in the UK
    13. Bank Details
    14. Timesheets
    15. What to do if Ill or Late?
    16. Holiday
    17. Sickness
    18. Site Induction
    19. Safety Reminder
    20. Terms & Conditions
    21. Contact Details

Our Core Values

     Our Success is dependant on all our Contractors working together to Ensure:
         o Safety
         o Results
         o Honesty
         o Quality
         o A valued Contribution
         o Professionalism
         o Repeat Business
         o To be trusted by us, TMO personnel

The Face of TMO personnel
     YOU are the face of. It’s you that are clients request, it’s you that works safe, it’s you that gives
      results, it’s you that provides an honest approach, you should have pride in the quality you
      deliver, it’s your valued contribution that are clients trust and shows our professionalism to
      deliver trusted contractors to gain that important repeat business that we can pass to you…… It’s
      YOU that makes us all a success.

Welcome to our Team

     Welcome to our Team – Welcome aboard TMO personnel may we have a long, honest working

Application form & Medical Questionnaire
     Both these documents MUST be completed prior to any assignment being issued.

Drug & Alcohol Policy
     TMO personnel has a zero tolerance regarding Drugs & Alcohol. Any Contractor found to be
      under the influence of Drugs or Alcohol will be dismissed.
     Not only are you putting yourself at risk but you are endangering the lives of the Public.

PPE (Protective Personal Equipment)
     Protective Clothing consists of: Safety Footwear, Hi-Visibility Jackets/Vests/T-shirts, Hard hats
      (this is a minimum standard)
     These MUST be worn at all times, regardless of what those around you are doing
     Some Clients will request & supply you with their PPE, this should be worn for the duration of
      the Contract & returned promptly.

Dress Code
     YOU are representing TMO personnel when out on site, besides wearing PPE we expect you to
      dress accordingly.
     NO bare chests, NO bad language towards members of the public
     Our Image is your Image

Copy of Lantra Certificate
Copy of Insurance Certificate
Copy of Driving Licence
Copy of Eligibility to work in the UK
     We require a copy of all of the above – We WILL NOT be able to send you out to work without
      the above.
     We have an obligation to the Client to provide them with copies of all the above
     Eligibility to work in the UK – We will require a copy of your passport/birth certificate & a copy
      of your National Insurance number.

Bank Details
     It is your responsibility to inform us of any changes to your Bank Details. We will only change
      bank details that have been received in writing with a signature. Should you require us to pay in
      to another persons account we will require both yours and their signatures as confirmation of
      acceptance from you both. All responsibility of you retrieving that payment will then fall to

     You will be provided with timesheets for each assignment. You will need to do the following
      o The timesheet must be completed with start/finish time and breaks
      o The timesheet MUST be signed by your Supervisor (failure to do so will result in no payment
         being made)
      o Timesheets MUST be received back at the office by close of play on a Monday after the
      o We will require the top copy, the second copy goes to the client and the third copy is for your
         records. In the event of a pay query these copies will be required…
      o You are ultimately responsible for ensuring that we have the top copy of your timesheet. We
         will be unable to make any payment to your account without the information.
      o If you self-employed we will require an invoice with the top copy of the signed timesheet.

What to do if late or ill?
     If you are going to be late for any reason, YOU MUST inform us in plenty of time to call the
      client. We will monitor lateness and if there are continuous incidents we may choose not to offer
      you work.
     If you are ill YOU MUST inform us in plenty of time to inform the client. Please call in later in
      the day to let us know of your availability for the next day. Keeping in constant contact could
      safeguard your position. If you fail to inform us of your condition we might have to make the
      decision to pull you off the assignment and replace you. This could result in you not working
      until another assignment becomes available.
     All contact numbers are below – There is no need NOT to communicate with us.

     You must give two weeks notice for holiday to be taken.. If you decide to take a day off with no
      notice we will not pay this at a later date as holiday.
     If you are PAYE only - You accrue holiday each week that you work and are entitled to the
      statutory amount. You will only be paid the amount you have accrued.
     Holiday pay runs for one year, from the day you start. Holiday not taken cannot be carried over
      and will not be paid in lieu. It is your responsibility to ensure you use your entitlement.
     Bank holidays – these will not be paid unless you request them, these come in as part of your
      yearly entitlement. (28 days – 20 holidays days & 8 public holiday days)

        Pay for sickness will be as statutory SSP.

Site Induction
        Prior to commencing a new assignment, you will be given by the client a site induction. This will
         ensure you know what is being asked of you.
        Whilst on site you are the responsibility of the Client. They all have their own rules &
         regulations. YOU MUST adhere to these regulations to ensure your safety and the safety of
         others whilst on site..
        If you feel there are any breaches of Health & Safety then please do report them to us. We are
         not on site with you and can address situations for you and ascertain if we wish to work with
         such clients. We would never want to put you in a situation where your Health & Safety was put
         at risk. All such claims though can be made verbally but must be backed up in writing before any
         action can be taken, inclusive of dates/times etc..

Contact Numbers

                Name                        Mobile /Landline                       Number
David Oliver                       Mobile 24Hr                          07789883990
                                   Land-line                            As above
                                   Fax for timesheets                   01842 754388
Kirsty Oliver                      Mobile 24Hr                          07789883990
                                   Pay issues                           01842 754308

Safety at Street works & Road works
    (This page is NOT part of the Code of Practice)

          Before YOU start – General

Is high visibility clothing being worn by everyone on site?
Are all signs, barriers, cones and lighting correctly placed?
Are signs obscured by bends, hills or dips in the road?
Are advanced signs needed?
Will the site be safe at night or in wind, fog, snow or rain?
Are parked vehicles, trees, street furniture obscuring signs?
Is there enough road width remaining for two-way traffic?
Is traffic control with shuttle lane working required?
Are there any specific risks requiring special guarding?
Has allowance been made for delivery and removal of material?
Is the contact number displayed on the information board?

          Before YOU start – Pedestrians

Are pedestrians given protected routes which are wide enough?
Are pedestrian routes clearly indicated?
If the footway is closed, is there an alternative route? If so, is it clearly marked?
Are there any special hazards for disabled pedestrians? If so, how can they be made safe?
If a temporary footway in the road is to be used, are ramps to the kerb provided where necessary?

          Before YOU start – Traffic

Is the type of traffic control right for work? Traffic & speed?
Hace any misleading permanent signs and road markings been covered?
Is there safe access to adjacent premises?
Have you a copy of portable traffic signs site approval?
Have you considered the needs of cyclists and horse riders?

          When work is in progress

Does signing and guarding meet changing conditions?
Are signs, cones and lamps kept clean?
Can traffic control arrangements be improved to reduce traffic delays as conditions change?
Are the carriageway and footway being kept clear of mud and surplus equipment?
Are materials that are left on verges or lay-bys being properly guarded and lit?

          When work is suspended

Will checks be made on signing, lighting & guarding?
Has the arrangement been changed to reflect conditions?

          When work is finished

Have all signs, cones, barriers and lamps been removed?
Have any covered permanent signs been restored?
Have the authorities been told the work is complete?

    Monday, 26 April 2010


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