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					BASELINE OF SKILLS
NE OF SKILLS
                                            AA
    Core Skills


                       Identifies and agrees the requirements of the
People Management      role with those they report to

                       Discusses and agrees objectives, how they
                       will be measured and what skills need to be
                       gained to improve performance
                       Checks on a regular basis how time at work
                       is used and identifies possible
                       improvements
                       Takes personal responsibility for making
                       things happen and pride in delivering high
                       quality work
                       Takes personal responsibility for making
                       things happen and pride in delivering high
                       quality work
                       Treats colleagues and customers with
                       respect, showing awareness of diversity
                       issues

                     Displays an understanding of value for
                     money considerations and as a result uses
                     time, money, and other resources
Financial Management appropriately

                       Handles numbers confidently, collates
                       information and keeps accurate and reliable
                       records to help with the monitoring and
                       reviewing of resources

                       Operates within financial rules and
                       procedures using financial systems and tools
                       effectively




                       Understands how team’s work fits in with the
                       financial aspects of the business planning
                       process


                       Seeks advice and liaises with the finance
                       team when appropriate

                       Focuses on information that other people are
                       communicating, questioning any areas of
Communication          uncertainty
                     Confirms that people have received
                     information being communicated




                     Understands the importance of information
                     security in the role and can protect
ICT                  hardware, software and data


                     Understands the technology required in the
                     role, can select the most appropriate tool for
                     a task and can use it in a competent manner

                     Uses appropriate technology to identify,
                     manage, locate, store and provide
                     information




                     Ensures that customer service is used to
Customer Service     improve service delivery

                     Recognises and deals with customer
                     queries, requests and problems
                     Works to build, develop and maintain
                     excellent and effective customer
                     relationships

                     Works with colleagues and partners to
                     deliver excellent customer service
                     Provides customer service within the scope
                     of their authority and the rules of your
                     organisation

Programme and        Works with a defined PPM framework to
Project Management   identify emerging risks to the project and
(PPM)                reports these
                      Ensures that appropriate project processes
                      are followed
                      Works within the project team to ensure
                      outcomes are delivered effectively and
                      efficiently

                      Takes responsibility for allocated project
                      tasks and delivers these efficiently
                      Contributes to the project planning process
                      and provides required information or
                      resources in timely manner

                      Engages with stakeholders to identify
Analysis and use of   information needs and knows how to go
evidence              about obtaining the relevant information

                      Seeks advice from line manager on adhering
                      to relevant data protection and freedom of
                      information policy
                      Takes no risks with the security of
                      confidential information, understands and
                      strictly observes all related rules and
                      protocols
                      Knows when to seek line manager advice on
                      the classification of official statistics; keeps
                      relevant data and evidence in line with
                      records management policies and
                      understands the importance of effective
                      information management
                      Knows when to consult with line manager on
                      referring tasks to a professional analyst in
                      government




Knowledge and         Understands and follows corporate
Information           knowledge and information management
Management            guidance and good practice
                     Knows how to use knowledge and
                     information management systems and
                     processes that help deliver individual
                     objectives

                     Uses appropriate technology to identify,
                     manage, protect, locate, store and provide
                     information

                     Takes personal responsibility for keeping
                     information up to date




                     Demonstrates through their actions a clear
                     understanding of the value of information,
                     and appropriate ways of protecting it

                     Understands the importance of
                     organisational strategy and how they
Strategic Thinking   contribute to it
                     Contributes to the development,
                     implementation and evaluation of strategy to
                     shape future plans

                     Understands adjustments to strategy and
                     helps others to adjust plans accordingly




                     EO leadership descriptors should be applied
Leadership           where appropriate to the role
Leadership

             EO leadership descriptors should be applied
             where appropriate to the role
                                                               GRADE
                    AO                                             EO




Identifies and agrees the requirements of the Sets clear objectives and understand why
role with those they report to                they are important to the organisation

Discusses and agrees objectives, how they
will be measured and what skills need to be   Rewards good performance and helps to
gained to improve performance                 tackle poor performance.
Checks on a regular basis how time at work
is used and identifies possible               Promotes equality of opportunity and
improvements                                  diversity
Takes personal responsibility for making
things happen and pride in delivering high    Learns and develops to benefit self and the
quality work                                  organisation
Takes personal responsibility for making
things happen and pride in delivering high    Knows where to and when to obtain support
quality work                                  on HR issues
Treats colleagues and customers with
respect, showing awareness of diversity
issues

Displays an understanding of value for      Demonstrates effective consideration of risk
money considerations and as a result uses   and cost and time efficiency when organising
time, money, and other resources            activities using resources and technology
appropriately                               effectively
                                            Monitors expenditure against budget,
Handles numbers confidently, collates       prepares forecasts, identifies and
information and keeps accurate and reliable understands variances, bringing issues to
records to help with the monitoring and     the attention of senior management on a
reviewing of resources                      timely basis

Operates within financial rules and          Works confidently with financial data,
procedures using financial systems and tools interpreting reports and identifying
effectively                                  appropriate actions


                                             Understands the financial management
                                             policies and processes of the organisation
                                             and knows what is meant by propriety and
                                             regularity and how to apply them;
Understands how team’s work fits in with the understands the internal control process and
financial aspects of the business planning   fraud prevention measures and discharges
process                                      responsibilities accordingly

                                              Maintains an effective relationship with
Seeks advice and liaises with the finance     finance seeking and providing relevant
team when appropriate                         information on a timely basis

Focuses on information that other people are
communicating, questioning any areas of      Selects the most appropriate channel of
uncertainty                                  communication for the audience
                                               Communicates clearly and effectively taking
Confirms that people have received             account of individual need including
information being communicated                 consideration of accessibility issues

                                               Checks recipients’ understanding of
                                               information being communicated




Understands the importance of information      Understands the importance of information
security in the role and can protect           security in the role and can protect
hardware, software and data                    hardware, software and data


Understands the technology required in the Understands the technology required in the
role, can select the most appropriate tool for role, can select the most appropriate tool for
a task and can use it in a competent manner a task and can use it in a competent manner

Uses appropriate technology to identify,       Uses appropriate technology to identify,
manage, locate, store and provide              manage, locate, store and provide
information                                    information




Ensures that customer service is used to       Ensures that customer service is used to
improve service delivery                       improve service delivery

Recognises and deals with customer             Recognises and deals with customer
queries, requests and problems                 queries, requests and problems
Works to build, develop and maintain           Works to build, develop and maintain
excellent and effective customer               excellent and effective customer
relationships                                  relationships

Works with colleagues and partners to          Works with colleagues and partners to
deliver excellent customer service             deliver excellent customer service
Provides customer service within the scope     Provides customer service within the scope
of their authority and the rules of your       of their authority and the rules of your
organisation                                   organisation

Works with a defined PPM framework to          Works with a defined PPM framework to
identify emerging risks to the project and     identify emerging risks to the project and
reports these                                  reports these
Ensures that appropriate project processes         Ensures that appropriate project processes
are followed                                       are followed
Works within the project team to ensure            Works within the project team to ensure
outcomes are delivered effectively and             outcomes are delivered effectively and
efficiently                                        efficiently

Takes responsibility for allocated project         Takes responsibility for allocated project
tasks and delivers these efficiently               tasks and delivers these efficiently
Contributes to the project planning process        Contributes to the project planning process
and provides required information or               and provides required information or
resources in timely manner                         resources in timely manner

Engages with stakeholders to identify              Engages with stakeholders to identify
information needs and knows how to go              information needs and knows how to go
about obtaining the relevant information           about obtaining the relevant information

Seeks advice from line manager on adhering         Seeks advice from line manager on adhering
to relevant data protection and freedom of         to relevant data protection and freedom of
information policy                                 information policy
Takes no risks with the security of                Takes no risks with the security of
confidential information, understands and          confidential information, understands and
strictly observes all related rules and            strictly observes all related rules and
protocols                                          protocols
Knows when to seek line manager advice on          Knows when to seek line manager advice on
the classification of official statistics; keeps   the classification of official statistics; keeps
relevant data and evidence in line with            relevant data and evidence in line with
records management policies and                    records management policies and
understands the importance of effective            understands the importance of effective
information management                             information management
Knows when to consult with line manager on         Knows when to consult with line manager on
referring tasks to a professional analyst in       referring tasks to a professional analyst in
government                                         government




Understands and follows corporate                  Understands and follows corporate
knowledge and information management               knowledge and information management
guidance and good practice                         guidance and good practice
Knows how to use knowledge and                 Knows how to use knowledge and
information management systems and             information management systems and
processes that help deliver individual         processes that help deliver individual
objectives                                     objectives

Uses appropriate technology to identify,       Uses appropriate technology to identify,
manage, protect, locate, store and provide     manage, protect, locate, store and provide
information                                    information

Takes personal responsibility for keeping      Takes personal responsibility for keeping
information up to date                         information up to date




Demonstrates through their actions a clear     Demonstrates through their actions a clear
understanding of the value of information,     understanding of the value of information,
and appropriate ways of protecting it          and appropriate ways of protecting it

Understands the importance of                  Understands the importance of
organisational strategy and how they           organisational strategy and how they
contribute to it                               contribute to it
Contributes to the development,                Contributes to the development,
implementation and evaluation of strategy to   implementation and evaluation of strategy to
shape future plans                             shape future plans

Understands adjustments to strategy and        Understands adjustments to strategy and
helps others to adjust plans accordingly       helps others to adjust plans accordingly




                                            Encourages and supports colleagues to
EO leadership descriptors should be applied achieve their work objectives and recognises
where appropriate to the role               their achievements


                                               Motivates others to present their ideas and
                                               listens to what they say
                                            Encourages and supports colleagues to
EO leadership descriptors should be applied achieve their work objectives and recognises
where appropriate to the role               their achievements.


                                            Motivates others to present their ideas and
                                            listens to what they say.
DE
                         HEO                                               SEO



     Can demonstrate how they and colleagues          Can demonstrate how they and colleagues
     contribute to the vision and objectives of the   contribute to the vision and objectives of the
     organisation and how this defines their team     organisation and how this defines their team
     and personal objectives                          and personal objectives

     Ensures that good performance is                 Ensures that good performance is
     recognised and rewarded and that poor            recognised and rewarded and that poor
     performance is tackled                           performance is tackled
     Gains commitment to and implements the           Gains commitment to and implements the
     promotion of equality of opportunity and         promotion of equality of opportunity and
     diversity                                        diversity

     Develops self and others to the benefit of the Develops self and others to the benefit of the
     individual and the organisation                individual and the organisation

     Knows where to and when to obtain support Knows where to and when to obtain support
     on HR issues                              on HR issues




     Manages allocated resources effectively,         Manages allocated resources effectively,
     delivering business performance and value        delivering business performance and value
     for money                                        for money

      Plans, forecasts and monitors expenditure        Plans, forecasts and monitors expenditure
     against budget, investigates variances and       against budget, investigates variances and
     takes timely action to address significant       takes timely action to address significant
     deviations                                       deviations
     Works confidently with financial data, makes     Works confidently with financial data, makes
     decisions using appropriate financial            decisions using appropriate financial
     information, interpreting trends and             information, interpreting trends and
     accounting for risk                              accounting for risk

     Understands the organisation’s financial         Understands the organisation’s financial
     environment and risk framework; actively         environment and risk framework; actively
     supports the financial management policies       supports the financial management policies
     and processes of the organisation; applies       and processes of the organisation; applies
     the principles of propriety and regularity;      the principles of propriety and regularity;
     understands the internal control process and     understands the internal control process and
     fraud prevention measures, and discharges        fraud prevention measures, and discharges
     responsibilities accordingly                     responsibilities accordingly
     Understands how to engage with finance           Understands how to engage with finance
     experts and procurement specialists and          experts and procurement specialists and
     when and in what manner to provide them          when and in what manner to provide them
     with routine or exceptional information          with routine or exceptional information


     Knows when to consult with communication         Knows when to consult with communication
     experts                                          experts
Checks that information being                    Checks that information being
communicated is current, accurate and            communicated is current, accurate and
complete                                         complete

Communicates clearly, concisely, accurately      Communicates clearly, concisely, accurately
and in ways that promote understanding           and in ways that promote understanding
Ensures that feedback from information           Ensures that feedback from information
communicated is captured and used by the         communicated is captured and used by the
business                                         business

Understand the importance of information         Understand the importance of information
security in the role and to the organisation     security in the role and to the organisation
and can protect hardware, software and           and can protect hardware, software and
data, including the legislative and regulatory   data, including the legislative and regulatory
context                                          context
Understands the technology required by the       Understands the technology required by the
role and of those they work with, can select     role and of those they work with, can select
the most appropriate tools available for a       the most appropriate tools available for a
task and can use them in a competent             task and can use them in a competent
manner                                           manner
Can commission and use technology                Can commission and use technology
appropriate to meet business needs and to        appropriate to meet business needs and to
identify, manage, locate, store and share        identify, manage, locate, store and share
information                                      information
Develops sufficient knowledge of emerging        Develops sufficient knowledge of emerging
technology solutions to understand, or seeks     technology solutions to understand, or seeks
professional advice on, how these can be         professional advice on, how these can be
applied to their role and the roles of those     applied to their role and the roles of those
they work with                                   they work with

Ensures that they and those they work with       Ensures that they and those they work with
have the appropriate technology available to     have the appropriate technology available to
support delivery of business objectives and      support delivery of business objectives and
have been trained to use technology              have been trained to use technology
effectively to complete required tasks           effectively to complete required tasks

Ensures that they and those they work with       Ensures that they and those they work with
improve service delivery through excellent       improve service delivery through excellent
customer service responding appropriately to     customer service responding appropriately to
diverse customers                                diverse customers
Understands the importance of customer           Understands the importance of customer
service and develops a customer led              service and develops a customer led
organisation                                     organisation

Ensures that customer service issues are         Ensures that customer service issues are
monitored and effectively resolved               monitored and effectively resolved
Works to build and develop the                   Works to build and develop the
organisations understanding of its customers     organisations understanding of its customers
and their needs                                  and their needs

Works with colleagues and partners to            Works with colleagues and partners to
deliver excellent customer service               deliver excellent customer service

Contributes to the project planning process      Contributes to the project planning process
and uses appropriate PPM techniques to           and uses appropriate PPM techniques to
deliver projects                                 deliver projects
Ensures that colleagues and stakeholders          Ensures that colleagues and stakeholders
are kept informed of project progress and         are kept informed of project progress and
that strong relationships are developed and       that strong relationships are developed and
maintained                                        maintained

Knows where and when to engage with               Knows where and when to engage with
appropriate sources of PPM expertise              appropriate sources of PPM expertise
Ensures that project resources are used in        Ensures that project resources are used in
an efficient and effective manner to deliver      an efficient and effective manner to deliver
key objectives                                    key objectives
Ensures that lessons learned from projects        Ensures that lessons learned from projects
are captured and shared across the                are captured and shared across the
organisation                                      organisation

Engages with stakeholders to identify             Engages with stakeholders to identify
information needs and knows how to go             information needs and knows how to go
about obtaining relevant information              about obtaining relevant information

Knows how to locate current data protection       Knows how to locate current data protection
and freedom of information policies and           and freedom of information policies and
adheres to the relevant sections                  adheres to the relevant sections
Takes no risks with the security of               Takes no risks with the security of
confidential information and strictly             confidential information and strictly
observes, and can explain, all related rules      observes, and can explain, all related rules
and protocols                                     and protocols




Is able to report on the reliability of sources   Is able to report on the reliability of sources
of information                                    of information
Knows when to seek advice on the                  Knows when to seek advice on the
classification of, and protocols for, official    classification of, and protocols for, official
statistics                                        statistics
Can present information using simple              Can present information using simple
descriptive statistics; arithmetic mean           descriptive statistics; arithmetic mean
(average), percentages, appropriate tables        (average), percentages, appropriate tables
and graphics                                      and graphics
Can identify patterns and trends that may         Can identify patterns and trends that may
impact on decisions; proposes conclusions         impact on decisions; proposes conclusions
identifying the risks and any assumptions         identifying the risks and any assumptions
made                                              made
Shares information as is appropriate and          Shares information as is appropriate and
keeps relevant data and evidence in line with     keeps relevant data and evidence in line with
records management policies                       records management policies
Knows when to refer tasks to a professional       Knows when to refer tasks to a professional
analyst in government                             analyst in government

Understands the importance of good                Understands the importance of good
information management and protection in          information management and protection in
the role and to the organisation’s objectives;    the role and to the organisation’s objectives;
this includes understanding and compliance        this includes understanding and compliance
with legislation and public accountability e.g.   with legislation and public accountability e.g.
data protection, FOI, and information             data protection, FOI, and information
governance                                        governance
Having an awareness of and knowing how to          Having an awareness of and knowing how to
use knowledge and information management           use knowledge and information management
systems and processes that help deliver            systems and processes that help deliver
individual and team objectives and promote         individual and team objectives and promote
corporate behaviours                               corporate behaviours
Can commission and use tools and                   Can commission and use tools and
technology appropriate to meet business            technology appropriate to meet business
needs and to identify, manage, protect,            needs and to identify, manage, protect,
locate, store and share information                locate, store and share information
Demonstrates willingness to proactively            Demonstrates willingness to proactively
share knowledge and act on lessons learnt          share knowledge and act on lessons learnt
by self and others                                 by self and others
Chooses or initiates appropriate methods of        Chooses or initiates appropriate methods of
storing, retrieving and dissemination of           storing, retrieving and dissemination of
information or data, including a strong            information or data, including a strong
awareness of appropriate protection levels         awareness of appropriate protection levels
for storage and transmission of personal or        for storage and transmission of personal or
sensitive data held on departmental systems        sensitive data held on departmental systems
and mobile device                                  and mobile device

Identifies and prioritises personal objectives     Identifies and prioritises personal objectives
that are consistent with the strategic vision of   that are consistent with the strategic vision of
the organisation                                   the organisation
Identifies and reports potential risks in          Identifies and reports potential risks in
relation to the achievement of strategic           relation to the achievement of strategic
objectives                                         objectives
Develops measures and methods for                  Develops measures and methods for
monitoring and evaluating performance              monitoring and evaluating performance
against the strategic plan                         against the strategic plan

Identifies good practice and areas for   Identifies good practice and areas for
improvement in strategy and communicates improvement in strategy and communicates
these to colleagues and key stakeholders these to colleagues and key stakeholders

Creates a vision of where their area of            Creates a vision of where their area of
responsibility is going and clearly and            responsibility is going and clearly and
enthusiastically communicates it, to               enthusiastically communicates it, to
colleagues and stakeholders                        colleagues and stakeholders
Ensures that colleagues can see how the            Ensures that colleagues can see how the
vision, supporting objectives and operational      vision, supporting objectives and operational
plans link to the vision and objectives of the     plans link to the vision and objectives of the
organisation                                       organisation
Successfully resolves difficulties and             Successfully resolves difficulties and
challenges, providing support and advice to        challenges, providing support and advice to
colleagues and through their performance           colleagues and through their performance
wins the trust and support for their               wins the trust and support for their
leadership                                         leadership
Creates and maintains a culture within their       Creates and maintains a culture within their
area of responsibility that encourages             area of responsibility that encourages
creativity and innovation                          creativity and innovation
Encourages colleagues to lead, where they          Encourages colleagues to lead, where they
have expertise and is willing to follow that       have expertise and is willing to follow that
lead                                               lead
Sets out clear objective and purpose,              Sets out clear objective and purpose,
positively communicating this to colleagues        positively communicating this to colleagues
and stakeholders                                   and stakeholders
Wins, through their performance, trust and       Wins, through their performance, trust and
support for their leadership                     support for their leadership



Creates a vision of where their area of          Creates a vision of where their area of
responsibility is going and clearly and          responsibility is going and clearly and
enthusiastically communicates it, to             enthusiastically communicates it, to
colleagues and stakeholders.                     colleagues and stakeholders.
Ensures that colleagues can see how the          Ensures that colleagues can see how the
vision, supporting objectives and operational    vision, supporting objectives and operational
plans link to the vision and objectives of the   plans link to the vision and objectives of the
organisation.                                    organisation.
Successfully resolves difficulties and           Successfully resolves difficulties and
challenges, providing support and advice to      challenges, providing support and advice to
colleagues and through their performance         colleagues and through their performance
wins the trust and support for their             wins the trust and support for their
leadership.                                      leadership.
Creates and maintains a culture within their     Creates and maintains a culture within their
area of responsibility that encourages           area of responsibility that encourages
creativity and innovation.                       creativity and innovation.
Encourages colleagues to lead, where they        Encourages colleagues to lead, where they
have expertise and is willing to follow that     have expertise and is willing to follow that
lead.                                            lead.
Sets out clear objective and purpose,            Sets out clear objective and purpose,
positively communicating this to colleagues      positively communicating this to colleagues
and stakeholders.                                and stakeholders.
Wins, through their performance, trust and       Wins, through their performance, trust and
support for their leadership.                    support for their leadership.
                                                          Grade 7
Core Skill
Analysis and use
of evidence      1. Identifies and uses various sources of evidence and feedback to support outputs
                 To meet this requirement you need to be able to understand and explain:

                 how to identify the types of evidence required to support, modify or reject a specific output
                 where to go to find appropriate evidence and who to involve in obtaining the evidence you
                 need
                 And provide evidence of:
                 understanding when policies and initiatives with which you are involved will require
                 supporting evidence, for example to support the decision making process, option
                 appraisal, and problem resolution
                 knowing the types of evidence that are needed in different circumstances including
                 quantitative, (e.g. results from implementing similar initiatives), qualitative (e.g. customer
                 opinion surveys), and scientific (e.g. results from trials or experiments)
                 using a variety of sources (e.g. experts, web sites, intranets, libraries and published
                 media) to obtain information
                 explaining to stakeholders the relative merits of evidence obtained from different sources
                 including taking into account the age of the data, and how, where and for what purpose it
                 was obtained
                 commissioning evidence from sources within your organisation, including independent
                 advisory committees, to support your work
                 balancing the time and cost of obtaining evidence of an appropriate quality and knowing
                 when to seek professional advice on whether or not to commit budget to commission
                 evidence
                 2. Understands the validity, relevance and limitations of different sources of
                 evidence
                 To meet this requirement you need to be able to understand and explain:
                 how to critically appraise evidence and identify high quality research
                 how to evaluate the relevance of results that you obtain so that you make optimum use of
                 information supplied
                 how to communicate clearly the relevance of evidence to a specific output
                 how to define and communicate the risks that may arise from
                 deploying evidence
                 And provide evidence of:
                 setting and using criteria to appraise the value of evidence, including consideration of the
                 use to which it was to be put, the source, scope and currency of the evidence
                 ensuring the evidence base used was appropriate and produced evidence of sufficient
                 strength to support, modify or reject the study/case/proposal
                 respecting the standards, proprieties, codes and protocols associated with evidence you
                 obtained
                 ensuring evidence you commissioned was necessary and was sufficient to support your
                 deliverables but not excessive either in content or cost of collection
                 interpreting correctly the evidence, taking into account external factors that could influence
                 results, and dealing appropriately with incomplete evidence
                 explaining satisfactorily why selected evidence was used in preference to other evidence
                 you could have used
                 gaining approval that evidence you presented was relevant to the study/case/proposal and
                 of sufficient weight and content
considering the risks associated with using or discounting evidence, including the
importance of the deliverable, where and in what form
the evidence would be published, the reliability of the source, the applicability of the data
set and validity and interpretation of the results
3. Uses evidence to evaluate policies, projects and programmes
To meet this requirement you need to be able to understand and explain:

how to test the feasibility of policies, programmes and projects against evidence obtained
how to deploy and communicate evidence effectively to support outputs for which you are
responsible
how to share results in which you have confidence with colleagues working in the same
and similar programmes/projects
how to evaluate policies, projects and programmes and identify lessons learned
And provide evidence of:

using formal testing strategies such as peer review and/or independent scrutiny to ensure
that policies/initiatives/studies and propositions which you delivered were evidence-based
ensuring that robust, scientifically obtained evidence was used to support key decisions,
formal option appraisal and/or published recommendations
ensuring that evidence was communicated in a planned way, so that data owners and key
stakeholders were aware of the implications of evidence and the use to which it was to be
put
ensuring the organisation secured the IPR and publication rights to evidence
commissioned from external suppliers
using your judgement to decide on publication in formal reports, press statements, internal
bulletins and newsletters at project and team meetings
carrying out an evaluation and review of a policy, project or programme and ensuring that
lessons learned were recorded and disseminated
4. Understands and can interpret the most commonly used methods for
summarising data
To meet this requirement you need to be able to understand and explain:
qualitative and quantitative data, discrete and continuous data, grouping data,
percentages, ratios, mean, mode, median, frequency, frequency density, distribution,
range, class intervals, quartiles, quintiles, deciles, covariance, correlation, pie-charts,
pictograms, bar-charts, frequency polygons, histograms, graphs, slope, growth rate,
sampling, probability, and expected value
And provide evidence of:
being usefully informed by data summarised in these ways
having made use of and explained such analyses in briefing for senior colleagues
5. Engages with relevant experts to gather and evaluate evidence
To meet this requirement you need to be able to understand and explain:
how to engage and work confidently with providers of evidence
how to represent the views and needs of your target audience to providers of evidence
how to communicate to colleagues the evidence and analyses provided by experts
And provide evidence of:
organising/facilitating meetings (includes virtual meetings/discussions) with evidence
providers to explain the objectives of the study/case/proposal, and discussing with them
the strengths and potential uses of evidence they could supply to support it
briefing suppliers of evidence about the objectives of the study/case/proposal, the
potential uses for the evidence and its importance to meeting deliverables, and
communicate to colleagues the evidence and analyses provided by experts
             briefing colleagues and other stakeholders on the results of research, including how far
             the evidence supported the deliverable, the reliability or otherwise of the evidence, and
             whether or not additional evidence was required to support the delivery process

Financial    1. Can describe the organisation’s business model and identify own contribution to
Management   its financial objectives
             To meet this requirement you need to be able to understand and explain:
             the financial implications and structure of the business model and plan
             the organisation’s business planning cycle, and your role within it
             how your objectives and/or the work of your team contributes to the achievement of
             financial goals, for example cash targets, expenditure and revenue budgets, balance
             sheet projections, internal control standards, etc
             the distinction between various types of government funding (for example, capital,
             resource budgets) and how to bid for each
             And provide evidence that you have:
             influenced the development of the business plan
             accepted personal accountability for delivering relevant financial objectives
             provided leadership to your team and peers in communicating the plan with clarity and
             enthusiasm
             obtained the correct level and type of resources to achieve your objectives
             2. Ensures personal delivery against plan, and forecasts accurately. Sets and
             influences stretching targets for improving the value achieved from resource inputs
             (people, budget and assets)
             To meet this requirement you need to be able to understand and explain:
             the difference between categories of expenditure, for example, resources and capital
             some of the basic accounting principles, for example, the significance of a balance sheet
             and operating cost statement
             the responsibilities of key decision making authorities, including the accounting officer and
             finance director
             the relationship between inputs and outputs for key deliverables
             And provide evidence that you have:
             made use of financial and planning tools to produce fully costed plans that identify
             significant risks and assumptions
             produced accurate forecasts identifying opportunities for improvements and taking
             remedial action where appropriate
             put in place effective arrangements to review and update your plans on a regular basis

             3. Works confidently with financial data when making decisions: interpret trends,
             issues and risks in routine and, where appropriate, investment appraisals
             To meet this requirement you need to be able to understand and explain:
             the availability of data within financial systems and how you use it in your decision-making
             and forecasting
             key cost behaviours (for example fixed versus variable) and the difference between cash
             and accruals, and why these are important factors in business decisions
             the principles of investment appraisal (including Green Book) and what constitutes a
             rigorous business case
             the process for internal decision-making within the organisation, and how you can
             contribute and influence
             And provide evidence that you have:
             bid for appropriate budgets
             managed budgets actively, maximizing the value achieved by the organisation through
             timely action
             provided accurate and timely input to routine financial reporting, including updates to
             forecasts
             presented or input to rigorous investment appraisals
             4. Leads by example when incurring expenditure and managing business
             relationships and risks. Promotes and enforces appropriate business rules
             To meet this requirement you need to be able to understand and explain:
             the "Nolan Principles" of Public Life and the code of conduct for your organisation
             concepts of Regularity and Propriety
             accountability within the organisation and of the organisation to Parliament (role of the
             Accounting Officer, HMT, NAO)
             internal control procedures
             And provide evidence that you have:
             considered and documented legal and financial authority for new expenditure proposals
             managed expenditure in line with Parliamentary and internal financial authorities and
             delegations
             maintained and documented appropriate controls in your area of responsibility
             contributed to statements of assurance on internal control for more senior managers
             5. Engages with finance experts, and knows when to provide them with routine or
             exceptional information
             To meet this requirement you need to be able to understand and explain:
             what finance professionals know and do
             where finance professionals are located in your organisation and how to contact them
             what information you have to provide and when to divisional/central finance teams
             And provide evidence that you have:
             involved finance professionals and finance team in expenditure proposals
             provide accurate financial returns as require

People       1. Understands and communicates the organisation’s priorities, and ensures
Management   people’s objectives are aligned with them
             To meet this requirement you need to be able to understand and explain:
             how to develop and implement SMART objectives
             how to allocate work to meet organisation’s priorities
             the purposes of different roles within your team
             the relationship between organisation, group and team plans
             effective performance management
             your role as an internal communicator
             And provide evidence of:
             regular communication including face to face team briefings on the organisation's goals
             and strategy
             testimony from staff on how their contribution makes a difference to organisational
             performance
             objectives aligned with organisation’s priorities
             2. Coaches and develops individuals and manages own development
             To meet this requirement you need to be able to understand and explain:
             coaching and development techniques e.g. giving feedback, GROW coaching model
             learning and development tools available
             career paths and goals for yourself and others
             the use of team building activities to improve performance
             And provide evidence of:
             staff survey results on how equipped people feel to tackle their jobs
actively managed PDPs
evidence of post-development follow-up
pro-active management of your own development plans
action resulting from 360 Feedback
improved retention of high performers within team if a problem previously
use of feedback and challenge to improve performance
3. Employs a range of appropriate techniques to promote equality of opportunity
and diversity
To meet this requirement you need to be able to understand and explain:
what diversity is
the importance and benefits of valuing diversity
how diversity affects all areas of the employee life cycle, for example: recruitment,
induction, performance management etc
what standards of behaviour are expected
And provide evidence of:
sharing and promoting best practice
communication and modelling of appropriate standards of behaviour
involvement in diversity initiatives
involving individuals in team planning
adherence to equal opportunities policy in relation to employee lifecycle, for example:
recruitment, promotion, reward, etc
adjustment of roles to meet individual needs

4. Recognises and rewards good performance, and tackles poor performance
To meet this requirement you need to be able to understand and explain:
your organisation's reward policy and processes
the use of benchmarking processes to enable distribution of reward budgets
the benefits of celebrating success
And provide evidence of:
celebration of individual and team success
use of non-financial rewards to recognise achievement
how celebrating success has contributed to improved delivery
fostering innovation and creativity
5. Knows how and when to engage with HR experts in tackling people issues
To meet this requirement you need to be able to understand and explain:
basic employment law
the manager’s role in addressing people issues and how you can best support the
managers in your team
what HR services/support are available
how to tackle poor performance, poor attendance, and poor discipline
And provide evidence of:
accounts of appropriate and timely action demonstrating effective use of HR policy for a
variety of issues
resilience and sensitivity in following a difficult issue through to conclusion
diagnosis of performance problems which looks at environmental issues as well as
personal
well considered decisions on difficult issues
leading managers in tackling people issues
Programme and
Project
Management
(PPM)           1. Understands and uses PPM techniques, including risk management
                To meet this requirement you need to be able to understand and explain:
                the definition of a programme and a project, and the difference and similarities between
                the two
                the key stages, principles and processes for each
                programme and project governance frameworks
                programme and project roles and responsibilities
                risk management principles and processes
                And provide evidence that you have:
                taken a programme/project role (such as team member) and successfully fulfilled the
                duties of that role
                taken appropriate risk management action for risks assigned to you
                2. Understands and contributes to definition and delivery of programme benefits
                and business case development
                To meet this requirement you need to be able to understand and explain:
                the purpose and typical contents of a business case
                the relationship between the business case and organisational objectives
                the need to review and update the business case throughout the programme/project
                lifecycle
                the concept of programme benefits
                how benefits can be defined and measured
                how benefits should be managed within a programme
                And provide evidence that you have:
                contributed to the development or updating of a programme or project business case
                contributed to benefits management by helping to define measure or monitor benefits
                3. Plans and delivers strong relationships with stakeholders ensuring that the
                organization is a respected customer and provider
                To meet this requirement you need to be able to understand and explain:
                the concept of stakeholder management
                the role of different stakeholders within a programme environment
                the role of programme/project team members in relation to stakeholders

                the benefits of early commercial stakeholder engagement and the risks of not doing this
                And provide evidence that you have:
                contributed to the development of stakeholder communication plans
                ensured effective stakeholder communications takes place
                sought commercial stakeholder involvement at appropriate times to ensure
                programme/project success and value for money
                4. Understands the purpose and use of peer and OGC Gateway Reviews
                To meet this requirement you need to be able to understand and explain:
                the Gateway and Peer Review process
                the programme/project stages at which these reviews are appropriate
                And provide evidence that you have:
                contributed to a programme or project that has been subject to review
                5. Engages with PPM experts, and, in acquisition projects, procurement /
                commercial experts
                To meet this requirement you need to be able to understand and explain:
                the contribution of professional PPM expertise to all stages in the delivery lifecycle from
                policy development to delivery of services
             the contribution of commercial expertise at all stages of acquisition projects
             You provide evidence that you have:
             worked effectively with PPM/commercial experts, taking account of the need to involve
             them in the early stages of programme/project initiation




Leadership   The three roles the service expects leaders to play are:
             1. to provide direction for the organisation
             2. deliver results
             3. build on the capability of the organisation to address current and future challenges

             A leader is at the heart of the organisation, emphasising integrity by:
             knowing and being true to yourself
             being open to learning; using that learning to improve your own performance and that of
             your organisation
             using your ability to build relationships - with your teams, peers, partners, and
             stakeholders - to fulfil your role

             your recognition that collective, collaborative and corporate leadership across functional
             and organisational boundaries will be necessary to successfully deliver outcomes
                        AA                                                  AO

Core skills at this level include basic literacy,
numeracy, oral communication, written                Roles will encompass all the skills required
communication and keyboard skills.                   at AA but a higher level of technical
Additionally some roles will require word            knowledge may be required as AO's deal
processing skills and a working knowledge            with more complex areas of work.
of particular software applications.


                                                     At AO grade the work generally comprises a
                                                     series of well-defined tasks and the
Full training will be given so staff have the
                                                     problems which arise are usually very
requisite knowledge to undertake their role.
                                                     similar, for example, cross checking
Knowledge of their overall business will
                                                     information to ensure completeness against
usually be fairly limited and centred around
                                                     set criteria or rules. Solutions will involve
their specific job.
                                                     applying detailed instructions and/or
                                                     following clear procedures




Work at this level usually comprises a limited       Management of people is not generally a
number of closely defined repetitive tasks,          feature of the work at AO level. However,
so the problems and their solutions are the          managers may give AOs responsibility for
same on a daily basis.                               supervising or mentoring AA's.




Jobholders at this level are required to take very   The AO supervisory role can include
few independent decisions. Usually there is one      checking the accuracy of work, monitoring
course of action which does not require them to      work, maintaining the flow of work and
exercise judgement and which allows them to          answering queries on work procedures and
make an automatic and rapid response.                methods




                                                     A number of AO jobs in operational areas
There is little requirement for jobholders to use
                                                   bring jobholders into regular contact with the
their own initiative as problems can nearly always
                                                   general public or their professional advisers
be solved by strict adherence to established
practice and procedures.                           and here they may have to explain
                                                     procedures or rules.




Jobholders at this level are responsible for their   Strong customer service skills are important
own work only and are accountable for the            for staff at this grade as they are often the
effective use of their own time, resources such as   frontline and as such have a lot of day-to-
IT equipment and travel and subsistence.             day contact with customers.
Most contacts and communications will be within     Written communications are increasingly
the jobholder's immediate work areas except         complex and jobholders should have the
where they are performing customer contact          ability to write basic reoprts and present
duties.                                             statistics.




Written communications often include the
completion of stock forms and standard
letters. Original drafting is usually confined to
simple memos, emails and letters




Staff at this level should be beginning to
build their knowledge of the wider business
and understand how their role impacts upon
the business.
                                           GRADE
                     EO                                                   HEO
The EO grade is the first of the grades
where the duties may include staff
                                                   HEOs will generally have experience of a
management. The time spent on
                                                   range of work such as projects, resource
management will vary according to the
                                                   management or technical casework. This
nature of the job. EOs may have a mixture of
                                                   experience may be gained internally or
management and other responsibilities but
                                                   externally.
must be able to demonstrate that they have
leadership skills.
                                                   HEOs are expected to deal with, and take
Basic skills associated with the EO grade          decisions on, all day-to-day issues relating to
include an ability to communicate effectively,     their own work area and to those they
to exercise discretion, to take decisions, to      manage. The management role generally
manage staff, to manage and improve                includes responsibility for work allocation,
processes and to represent the Department          performance standards, annual reporting,
when necessary                                     training and personnel management
                                                   including welfare and discipline.


In managing staff EO's have to put in place
measures to assess progress against plans,         In areas undertaking large scale processing
regularly review performance and provide           or other executive operations, HEOs should
constructive feedback, and where necessary         be able to manage large numbers of staff. In
take the appropriate action to tackle poor         such areas EOs may assist by managing a
performance. Quality manageent is an               subsection of the work and the people.
important aspect of the role.


At EO grade, a strong framework of established
practices and procedures, rules and regulations    HEO's are responsible for creating a vision of
governs the work. However, it is expected that O   where their area of responsibility is going and
grades will act independently of their managers    clearly and enthusiastically communicate that to
with regard to day-to-day management of their      colleagues and stakeholders.
own work and those they manage.

In many areas EO grades will undertake a
range of activities in support of more senior
staff. They may be required to undertake,
within clearly defined guidelines, the initial
                                                   Successfully resolves difficulties and challenges,
examination of problems arising from, for
                                                   providing support and advice to colleagues and
example, process changes, etc. They will
                                                   through their performance wins the trust and
have to investigate the likely implications,       support for their leadership
identify potential difficulties and present an
analysis of the problems supported by
evidence, with an outline of the range of
possible solutions and a recommendation.
                                                   HEO jobs include a variety of tasks and
Those at EO Grade have to be able to
                                                   activities which vary according to the nature
communicate a clear vision for their team,
                                                   of the work. However, these tasks are
clearly setting out the expectation of the
                                                   usually clearly defined and the work is
team and how individuals within that team
                                                   usually supported by a framework of
contribute to achieving the teams goals,
                                                   legislation, procedures, practice and
through meeting their own objectives.
                                                   precedent.
Contact with external organisations and the
general public is a common feature of work in
areas where Grade EOs undertake casework or
manage staff providing a service to the public or    Some work requires the HEO to think innovatively
external organisations. The purpose of these         and quickly in the situation which they find
contacts may range from the provision of             themselves in.
straightforward information to answering queries
about the interpretation of rules and regulations,
through to handling complaints.

Those staff at EO Grade who have
managerial responsibilities will be
responsible for controlling the workflow       HEO's must have the ability to look ahead
within their team to ensure that targets are   and therefore strategic and planning skills
met. They will have a responsibility to report are an essential requirement of the role.
performance to their line managers and in
some instances to senior management.



                                               HEO's must be able to demonstrate effective
Grade EO's need to develop experience across a leadership skills in order to manage the day-
range of work areas and in doing so will gain  to-day running of their section and/or the
knowledge of a variety of practices and        staff they are responsible for, and to gain
procedures.                                    commitment to the longer terms plans that
                                               are in place.



                                                     At HEO level there is likely to be a significant
Jobholders need to demonstrate a wider               increase in the number of people you work
knowledge of the business and not just their         with. At HEO level you are also more likely
own work area. They need to be able to               to have contact with external
show an understanding of how their                   partners.Therefore the ability to network and
business area impacts upon the business.             share best practice are essential skills
                                                     required.


                                           HEO's may be budget holders but even if
EO's need to show a commitment not only to they are not they need to show an
their own development but also to those    awareness of the costs and financial
within their team.                         implications of their work and that of their
                                           Department.


EO's need to be able to manage change and
the affects change has on the staff they
manage.




It is essential that EO's are able to review
processes in order to drive continious
improvement.
                      SEO                                                 Grade 7


Whether through internal promotion, relevant         Essential skills include leadership, management
external experience, or educational                  and organisation, sound and broad
attainments, staff at this level will be likely to   communication, drafting and analytical skills.
have expertise and extensive experience in           Good drafting skills are essential for reports and
one or more areas of work                            papers.




Skills required include interpersonal,               Leadership qualities in particular are required to
                                                     motivate staff to achieve set objectives. Grade 7's
communication, analytical and management
                                                     need to be able to set a clear direction and
skills, preferably demonstrated by previous
                                                     articulate a vision in such a manner that others
experience of team leadership and staff              both understand the vision and are compelled to
development.                                         follow.




                                                 Representing your Department or supporting
SEOs should be competent in managing             senior staff is a regular feature of jobs at this
policies, project, financial staff resources and level. This can be at local, regional or national
                                                 level. Therefore to function effectively at this
technical work. They need to have a good
                                                 level, jobholders must have the ability to acquire a
understanding of their field of work and keep knowledge of a broad subject area and a detailed
up to date with constant developments.           knowledge of particular features of it, for example,
                                                 a block of legislation or instructions.


Decision-making at this level may require
                                                     Jobholders at this level are normally taking
immediate, clear and quick thinking in order
                                                     all major decisions affecting the direction
to react to a rapidly evolving critical event.
                                                     and execution of work within discrete areas
Anticipatory thinking and planning are
                                                     of responsibility.
extremely important.




SEOs will generally have an area of
                                                     In addition to taking decisions on their own
responsibility for which they are fully
                                                     account,Grade 7's often significantly
accountable. This may entail management of
                                                     contribute to decisions taken at a higher
an operational area, a function or a project
                                                     level. This will usually entail analysis of the
team. They must take personal responsibility
                                                     whole problem, together with a
for actions needed and they must own the
                                                     recommended solution.
outcomes.



Where required, the SEO will direct and co-
                                                     Jobholders will have clearly demonstrated
ordinate work across a number of sections or
                                                     that they have a level of intellectual ability to
functions and/or sites. They are responsible
                                                     handle complex and original problems and to
for the full range of performance
                                                     apply original and innovative thought to
management functions, motivation,
                                                     resolve them.
standards and efficiency.
                                                   Grade 7's may be budget-holders required to
Those at SEO level must be able to create and      manage and control resources in addition to
communicate a persuasive view of the future,
                                                   obtaining best value for money in pursuit of
through setting the direction for the team and
establishing clear objectives and goals both for
                                                   their objectives. A sound understanding of
individuals and for teams.                         budgets and controlling headcount may be
                                                   required.




                                                   Jobholders will have considerable discretion
SEO's need to seek ways to continually improve
                                                   over the day-to-day conduct and
their own performance and that of the
                                                   organisation of the work, referring upwards
department/project they have overall
responsibility for.                                only those matters which have serious policy
                                                   or resource implications.


Good drafting skills are expected. Examples
include writing complex and comprehensive          Grade 7's will require skills in negotiation,
minutes and reports on areas researched            consultation, and the interpersonal skills to
and/or investigated, which set out and             achieve co-operation over mutually acceptable
examine options and make                           solutions. Examples of this are to initiate
recommendations, preparing briefs for senior       important external relationships, drive forward
staff, instructions, and preparing reports         discussion to resolve issues of a contractual
examining the effects of proposed policy           nature, involve progress chasing, agreeing
                                                   practice and improved performance.
changes for consideration at more senior
levels.
                                                   Grade 7's will be required to communicate
                                                   with a wide range of people both internally
                                                   and externally. They will often be the key
SEO's will provide decision makers with            contact for their Department and as such are
information, advice and, usually,                  expected to represent the Department by
recommended a course of action.                    providing the external face of the
                                                   Department. The ability to communicate with
                                                   people at all levels and build strong networks
                                                   is therefore essential.
SEO's need to be visionary and use their
                                                   Grade 7's have a responsibility for
strong interpersonal skills to engage with
                                                   identifying issues that are likely to become
their audience in order to sell their vision or
                                                   problematic and use their judgement to
persuade others to their viewpoint. Strong
                                                   resolve issues as efficiently as possible.
negotiation skills are therefore essential.
SEO's need to demonstrate a high level of
profesionalism and integrity at all times.
                                                   Grade 7's must be receptive to change and
They must be prepared to make difficult
                                                   have an ability to facilitate and manage
decisions and therefore need to show
                                                   change within their area of responsibility.
resiliance in order to preserve their position
and move forward.
                                                   Grade 7's are usually the figure head for
                                                   their business unit or project and as such
                                                   have to communicate with a wide variety of
                                                   contacts both internally and externally. It is
                                                   therefore essential that Grade 7's can flex
                                                   their communication and management style.
Stakeholder management, both internal and
external, is a key requirement for Grade 7
posts.
It is important that Grade 7's have a holistic
picture of their business and how it fits into
the wider Government agenda. In addition to
this they need to understand and be able to
manage the political implications of their
area of work.
                   AA to AO                                           AO to EO                                         EO to HEO                                        HEO to SEO                                    SEO to Grade 7
                                                  You should be showing a willingness to take                                                         Strong communication skills are essential as
Firstly you need to show a high level of          on additional responsibility, such as the           You may be required to manage large             you need to be able to communicate a vision      Experience of leadership is essential, and
competence in undertaking your current role,      supervision of AA staff. This will begin to         numbers of staff, so will have to have a        to potentially large numbers of staff. As well   you'll need to be able to demonstrate how you
and a sound technical knowledge of your           provide the experience required when you            proven record of staff management and           as articulating the vision you need to be able   have led teams and motivated them to meet
work.                                             step up to EO level and begin to manage             development.                                    to get staff to buy into that vision. Strong     targets set.
                                                  staff.                                                                                              leadership skills are therefore essential.
                                                  The ability to communicate effectively is
You need to be progressing to dealing with        essential. The range of people in your                                                              Experience of managing budgets, a project or     Making key decisions is an important part of
                                                                                               Broadening your knowledge and experience
more complex levels of work and showing a         network will be growing considerably and you                                                        policy, would be desirable at SEO level. A       a Grade 7 role so demonstrable examples of
                                                                                               through working in a variety of roles or on
high level of competence in the work you are      may need to communicate with Senior                                                                 breadth of opertaional experience could prove    the ability to make sound decisions and find
                                                                                               different projects , could prove advantageous.
doing.                                            Managers and external partners or                                                                   advantageous.                                    innovative solutions would be desirable.
                                                  customers.
You will need to show strong organisational       You should be building a wider knowledge of         Successfully demonstrating people               Good drafting skills are important at SEO
                                                                                                                                                                                                      Experience across a variety of disciplines in
skills, have the ability to prioritise your own   the Department so you have an overall               management skills, the ability to manage        level so demonstrable experience through
                                                                                                                                                                                                      order to build a broad knowledge is an
workload and demonstrate the ability to           understanding of how your role and the work         performance, set objectives and hit targets     writing strategies, papers, research or reports
                                                                                                                                                                                                      important facet of a Grade 7's skills set.
manage data/information.                          that you do impacts upon the organisation.          are strong capability indicators.               would be good experience.

                                                  The level of complexity of work you are                                                                                                            At Grade 7 your role is likely to involve a lot of
Decision making is an increasingly important      dealing with is likely to significantly increase.                                               Delivering results is critically important at this external networking. You'll therefore need to
                                                                                                      You may need to demonstrate examples of
aspect of work, in particluar the ability to      There is likely to be a change in direction                                                     level. You will need to have a proven track        show you have strong communication skills
                                                                                                      strategic planning and resource management.
make correct decisions independently.             from producing high volumes of work to                                                          record of delivering results.                      and can work well with, and influence, a wide
                                                  making complex decisions.                                                                                                                          variety of people.
                                                                                                                                                  The ability to use your judgement and make
                                                                                                      Driving up quality of work through resource strategic decisions is important. You must
                                                                                                      management and leading through change are show that you are able to own these
                                                                                                      important at this level.                    decisions and show high levels of both
                                                                                                                                                  responsibility and accountability.
Department/Agency                  AA                AO       EO      HEO      SEO      GRADE 7      GRADE 6          GRADE 5
Advisory Conciliation
and Arbitration Service            12                11       10        9        8          7            6               SCS
(ACAS)
Army Base Repair
                                   C1                C2       B1       B2       B2          A            A               SCS
Organisation
Biotechnology and
Biological Sciences           Band 10/11           Band 9    Band 8   Band 6   Band 5    Band 4       Band 3             SCS
Research Council
Cabinet Office                     C1                C2       B1       B2       B2          A            A               SCS
Central Computer and
Telecommunications                 A1                A2       B1       B2       B3        C1/C2         C3               SCS
Agency (CCTA)
Central Office of
                                   AA                AO       EO       HEO      SEO      Grade 7     Grade 6             SCS
Information
Central Science
                                   B1                B2       B3       B4       B5         B6           B7               SCS
Laboratory
Centre for Environment,
Fisheries and
                                  PB1              PB2,PB3    PB4      PB5      PB6        PB7         PB8               SCS
Aquaculture Science

Charity Commisson             Pay Band 1            PB2       PB3      PB4      PB5       PB6 A        PB6b            SCSPB1
Child Support Agency           Band A              Band B    Band C   Band D   Band E     Band F      Band G
Civil Service College                                                                   6, Grade 7
                                    1                 2        3        4        5                       7               SCS
                                                                                        Accountant
Commission for Rural
                          No staff at this grade     A         E        H        S         PM         Director   No staff at this grade
Communities
Council for the Central
Laboratory of the                   8                 7        6        5        4          3            2                 1
Research Councils
HM Court Service
                                 Band F            Band E    Band D   Band C   Band B    Band A       Band A

Crown Prosecution
                                   A1                A2       B1       B2       B3          D            E               SCS
Service.
Defence Evaluation and
                                   AA                AO       EO       HEO      SEO      Grade 7     Grade 6             SCS
Research Agency
DEFRA – Environmental
                                   AA                AO       EO       HEO      SEO        G7           G6
Aency
DEFRA – Rural
                                  AA                  AO                EO           HEO               SEO                  G7                   G6
Payments Agency
Department for
                                Span A              Span B            Span C        Span D            Span E              Span F              Span G            SCS
Constitutional Affairs
Department for Culture,
Media and Sport                   D                    D                C              B                 B                   A                A Upper           SCS

Department for
                                  AA                  AO                EO           HEO               SEO               Grade 7              Grade 6           SCS
Education and Skills
Department for
International                     C2                  C1                B2            B1                A3                  A2                   A1             SCS
Development
Department Of
Environment, Transport          Band1               Band2             Band3          Band4             Band5              Band6                Band7            SCS
and Regions
Department of Health                                                                             IP3S2 (IP Standard IP4S (IP4 Standard
                          IP1s (IP1 Standard)   IP1U (IP1 Upper)       IP2            IP3                                                 IP4U (IP4 Upper)      SCS
                                                                                                      Level 2)           Level 4)
Dept Trade Industry           Range 1,2            Range 3,4        Range 5, 6     Range 7,8          Range 9           Range 10             Range 11           SCS
Driving Standards
                               E Span 2            E Span 1             D          C Span 2          C Span 1            B Span 2             B Span 1          SCS
Agency
Dept for Transport              Band 1              Band2             Band2          Band2             Band2              Band2                Band2            SCS
Dept for Science &
                                Level 1             Level 2           Level 3       Level 4           Level 5           Level 6 or 7        Level 7 or 8       Level 9
Technology Lab
DVLA
                          Pay Band 1 National Pay Band 2 National   EO National   HEO National     SEO National      Grade 7 National     Grade 6National       SCS

Employment Service
                                 PB9                  PB8            NPB6, 5        NPB4, 3           NPB2, 1             Grade7         No equivalent given    SCS
Employment Tribunals
                                  1,2                 3,4               5,6           7,8              9,10                11,12         No equivalent given    SCS
Service
Engineering Physical
Science Research                  5                    5                4              3                 3                   2                   2               1
Council (EPSRC)
English Heritage
                          No equivalent given      Payband 4        Payband 3B    Payband 3A         Payband 2          Payband 1        No equivalent given    SCS
English Nature
                                  A                    B               B,C             C                 E                  E,F          No equivalent given     G
Export Credits
                                PB1                  PB2                   PB3                   PB6                  PB7                   PB10                  PB11             SCS
Guarantee Department
Fire Service College
                                 AA                   AO                    EO                   HEO                  SEO                  Grade 7          No equivalent given    SCS
Fisheries Research
                               A1/A2                 A3/A4                  B1                    B2                   B3                    C1                   C2/C3            SCS
Services
Foreign &
                              Band A                Band A                Band B              Band D/D2            Band D/D2               Band E                Band E2          Band F
Commonwealth Office
Forensic Science                               Assistant Forensic   Assistant Forensic                           Senior Forensic       Senior Forensic
                         No equivalent given                                               Forensic Scientist                                               No equivalent given    SCS
Service                                             Scientist            Scientist                                  Scientist             Scientist
Forestry Commission              7                   6a/6b                  5                      4                    3                     2                     1              SCS
Government Actuary's
                             SGB2/AA                  AO                    EO                   HEO                  SEO                  Grade 7               Grade 6           SCS
Department
Government Car and
                         No equivalent given           B                     C                     D                    E                     F             No equivalent given    SCS
Despatch Agency
Government
Communications                 GC14                  GC12                 GC10                   GC9                  GC8                   GC7                    GC6             SCS
Headquarters
GCHQ                           GC14                  GC12                 GC10                   GC9                  GC8                   GC7                   GC6
Government Office                                                                                                                                                Grade 6
                            AA National           AO National          EO National           HEO National         SEO National        Grade 7 National                             SCS
                                                                                                                                                                 National
Health & Safety
Executive Correct Anne         Band 6               Band 6                Band 5                Band 4               Band 3                Band 2                 Band 1           SCS
Coan 31/7/09
Highways Agency                                                                                                       PB5
                                PB1                  PB2                   PB3                   PB4                and PB6                 PB7                    PB8

HM Prison Service
                                 AA                   AO                    EO                Manager F            Manager E          Senior Manager D      Senior Manager D/C

HM Revenue & Customs
                          AA - £13,116 to       AO - £15,720 to     Officer - £20,175 to     Higher Officer -     Senior Officer -     G7 - £43,864 to        G6 - £53,475 to
                                                                                                                                                                                   SCS
                             £15,417               £19,090                £25,710          £25,248 to £31,979   £32,790 to £38,861        £53,662                £65,998
HM Treasury                      A                     B                   C                      D                   D2                      E                     E2              F
Home Office               AA - £14,043 to       AO - £15,386 to      EO - £20,235 to       HEO - £25,297 to     SEO - £32,602 to     Grade 7 - £44,656 to
                                                                                                                                                                 Grade 6           SCS
                             £14,774               £17,377              £23,802               £29,757              £37,964                £55,264
House of Commons                D2                    D1                   C                     B2                   B1                     A2                     A1             SCS
Hydrographic Agency             A2                    A1                   B3                    B2                   B1                     C2                     C1
Insolvency Agency                  A1                  A2                B1,B3               B2,B3              C1, C2               D1,D2                 D3                  SCS
Intervention Board                 AA                 AO                  EO                 HEO                 SEO                Grade 7             Grade 6               Grade 5
Jobcentre Plus             Band A - £13,110 to Band B - £15,150 to Band C - £20,240 to Band D - £24,660 to Band E - £30,480 to Band F - £43,200 to Band G - £53,360 to
                                £14,420             £17,780             £24,230             £29,800             £36,500             £53,480             £65,440
Land Registry                                                                                                                      SRE= grade
                                                                                                                                between SEO and
                                                                                                                                    Grade 7
                                  RA1                 RO                 RE2L                RE2U                 RE1                                    SRA1                  SCS
                                                                                                                               Then SRA2 = Grade
                                                                                                                                        7

Legal Services
                                   A1                 A2                   A3                  B1                   B2                    C                   D                SCS
Commission
Meat Hygiene Service
                                                                     Senior Executive
                                                                       Assistant, IT   IT Manager, Senior
                                                                   Systems Supervisor,    Poultry Meat
                                              Executive Assistant,                                          Official Veterinary    Principal Official
                              Office Junior                          Meat Technician,   Inspector, Senior                                             No equivalent given      SCS
                                                 IT Technician                                                   Surgeon          Veterinary Surgeon
                                                                       Poultry Meat     Red Meat Hygiene
                                                                   Inspector, Red Meat      Inspector
                                                                    Hygiene Inspector

Medical Devices Agency
                                  IP1S               IP1U                 IP2                 IP3                 IP3S2                  IP4                 IP4U              SCS
Met Office
                               JL5 Lower           JL5 Higher             JL4               JL4 / JL3              JL3                   JL2                 JL1




Ministry of Agriculture,
                                  AA                  AO                  EO                  HEO                 SEO                  Grade 7             Grade 6             SCS
Fisheries and Food
Ministry of Defence                E2                 E1                   D                   C2                  C1                     B2                  B1            SCS PB1 (1*)
National Institute for
Biological Standards          Band 10/11            Band 9               Band 8              Band 6              Band 5           No equivalent given       Band 3             SCS
and Control
National Savings              Payband 1,2         Payband 3,4          Payband 5          Payband 6, 7        Payband 7,8             Payband 9           Payband 10           SCS
National Statistics
National Weights and                     Band A 3,4 Band B                    Band B 6,7,8 Band
                           Band A 1, 2                        Band B 5, 6,7                       Band C 9, 10     Band C 10,11        No equivalent given    SCS
Measures Laboratory                              5                                  C9
Natural Environment
                             Band 9           Band 8             Band 7            Band 6           Band 5             Band 4                Band 3          Band 2
Research Council
New Opportunities Fund
                               1                2                  3                 3,4               5         No equivalent given           6              SCS
Office for National
                               A1             A2/A3              B1/B2             C1/C2             C3/C4             D2/D3                   D4             SCS
Statistics
Office for Standards in
                               C2               C1                 B3                B2               B1                 A                     A              SCS
Education
Office of Fair Trading         AA               AO                 EO               HEO              SEO              Grade 7               Grade 6           SCS
Office of Gas and
Electricity Markets         Band A 1         Band A 2           Band B 3         Band B 3 -4       Band C 5          Band C - 6            Band C - 7         SCS
(OFGEM)
Office of Government
                               A                B                  C                 D                D2                 E                     E2             SCS
Commerce
Office of Water Services
                                                      DO NOT USE A GRADING STRUCTURE STAFF ARE RECOGNISED BY JOB TITLES AND OPERATE WITHIN INDIVIDUAL SALARY RANGES

Ofsted                         C2              C1                  B3               B2                 B1                A                     A              SCS
Ordinance Survey              PB10             PB8                PB7              PB5/6              PB4               PB3                   PB2             SCS
Parliamentary and
Health Service               Band A           Band B             Band C            Band D           Band D            Band E           No equivalent given    SCS
Ombudsman
Particle Physics and
Astronomy Research           Band 7           Band 6             Band 5            Band 4           Band 3             Band 2                Band 1          Band 0
Council
Patent Office                A1/A2            A2/A3              B1/B2               B3               C1                 C1                    D1             SCS
Pension, Disability &
                             Band A           Band B             Band C            Band D           Band E             Band F               Band G
Carers Service
Planning Inspectorate          AA               AO                 EO               HEO              SEO                 G7                    G6
Property Advisers to the
                            Band E3          Band E2            Band D2           Band D1           Band C3           Band C1          Band B1/Band B2        SCS
Civil Estate (PACE)
Public Trust Office        Pay Range 1     Pay Range 2         Pay Range 3     Pay Range 4/5      Pay Range 6       Pay Range 7           Pay Range 6         SCS
Radio communication
                               1,2              3,4                5,6               7,8               9                 10                    11             SCS
Agency
Serious Fraud Office           1                2                  3                 4                 5                 6                     7              SCS
Shadow Strategic Rail
                             Band A           Band B             Band C            Band C           Band C            Band D           No equivalent given    SCS
Authority
The Buying Agency               Band1               Band1               Band 2             Band 3             Band 4               Band 5               Band 6            SCS
The Teacher Training                                                                                       Senior Team
Agency                                                                                  Senior Team          Member /        Professional Officer Professional Officer
                          No equivalent given Team Administrator    Team Member                                                                                           SCS
                                                                                          Member        Professional Officer        (2B)                 (2B)
                                                                                                               (2C)
Treasury Solicitors
                                 AA                  AO                  EO                 HEO                SEO                 Grade 7              Grade 6           SCS
Department
UK ATC Royal
                                  6                   6                   5                  4                   3                   1A                   1A               1
Observatory
UK Border Agency                 A                   A                    B                  B                  B                    C                    G6              SCS
UK Passport Agency              PO1               PO2,PO3                EO                 HEO                SEO                   G7                   G6              SCS
Valuation Office Agency
                                 VA                  VR                   VT                VE               SV/SVE                PV/VP                Grade 6          Grade 5
Vehicle Cert Agency            AA PB1              AO PB2              EO PB3          HEO / HPTO PB4    SEO/SPTO PB5             G7 PB6
VOSA                                                                                                        Level 7               Level 8 &
                               Level 2             Level 3         Level 4 & Level 5       Level 6          -                      Level 9              Level 10

War Graves
                             Job Band 1A         Job Band 1B         Job Band 2A        Job Band 3A        Job Band 3B          Job Band 4A           Job Band 4B         SCS
Commission
     GRADE 4             GRADE 3

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      SCSPB1             SCSPB2


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No staff at this grade    CEO


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N/A   Band G

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N/A     G
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   N/A          Chief Exec




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SCS PB2 (2*)   SCS PB3 (3*)

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        Band 1    SCS

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RY RANGES

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Grade 4   SCS




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