Improving the Accounts Payable Process
(…making Accounts Payable pay off!)
Friday, September 30, 2005
Confidential - Digital Storage Solutions
Today’s Agenda
l l l
8:00 AM-8:30 AM Breakfast & Conference Registration 8:30 AM-8:45 AM Improving the A/P Process?? What’s to improve? 8:45 AM-9:15 AM Reducing Manual Data Entry Costs with Information Capture 9:15 AM-9:45 AM Improving the Flow of A/P Information through the Organization 9:45 AM-10:15 AM Putting it all Together – Effective A/P in Action 10:15 AM-10:30 AM Delivering The Value – How to improve YOUR A/P Process
l
l l
Friday, September 30, 2005
2
What are an A/P Manager’s Concerns…
l l l l l l
Increasing departmental efficiency Reducing operational costs Increasing data entry accuracy, reducing errors Reducing invoice processing cycle Prioritization of Invoices Providing Timely and Relevant reporting to upper management Ensuring Audit Compliance
l
Friday, September 30, 2005
3
Improving the A/P Process Cost to Process Invoices
l
Do you know what it costs your organization to pay an invoice?
$15.00
$14.97
$14.50
$14.00
$13.50
$13.00
$12.82
$12.50
$12.00
$11.50
2002
2004
Average Cost to Process Vendor Payments -Source: IOMA
Friday, September 30, 2005 4
Improving the A/P Process Time to Process Invoices
Are your payment cycles keeping up with Industry Averages?
6.80
6.80
6.60
6.40
6.20
6.00
6.00
5.80
5.60
2002
2004
Average Days to Process Vendor Invoices -Source: IOMA
Friday, September 30, 2005 5
Improving the A/P Process Reducing Payment Errors
1.4%
1.4%
Additional Concerns:
l
1.2%
overpayments duplicate payments payments to incorrect vendors missed discounts late fees misappropriation of assets
1.0%
0.9%
l l
0.8%
0.6%
l
0.4%
l l
Best-Practice Average
0.2%
0.0%
Vendor Payments with Errors
-Source: IOMA
Friday, September 30, 2005 6
Improving the A/P Process Overall Productivity
160.00
150.00
140.00
120.00
100.00
80.00
60.00
40.00
28.00
20.00
0.00
Average
W/ Automation
Invoices Processed Per Hour -Source: IOMA
Friday, September 30, 2005 7
The Value of Accounts Payable
With automation, visibility, and control of the A/P process, organizations have the ability to realize significant benefits: reduced A/P cycles, streamlined efficiencies, enhanced accountability and optimized corporate performance.
Friday, September 30, 2005
8
Typical A/P Process Oversimplified
fax, overnight couriers, etc. Cost Center
Vendor
Corporate Accounts Payable
Cost Center with Accounts Payable
Friday, September 30, 2005
9
Typical A/P Process - Part 2
Cost Center with A/P
Receipt & Sorting
Receive invoices at A/P department Sort invoices based on A/P departmental structure (State, Cost Center, Division, etc.) Send invoices to the A/P Representative responsible for processing invoices Perform more sorting or batching. Invoices may be stamped with date rec’d, annotated with GL Codes, etc.
Vendor
Cost Center
Manual A/P Process
A/P Rep keys invoices into the ERP system. Line-item matching may be performed on P.O.based invoices Perform batch edit reporting Correct entries as needed or proceed directly to releasing batches for payment Release batches for payment Perform check run
Paper Filing & Retrieval
Send invoices to temporary on-site storage Send invoices to longterm off-site storage
Pull invoices for audits and various other business requirements
Friday, September 30, 2005
10
How can we Improve Payables?
Reduce paper handling Reduce labor Improve processing speeds Increase automation
Say Good-Bye to Retrieval Time
Never Miss a Discount Again
Gain An Auditable Business Process
Friday, September 30, 2005
11
Reducing Manual Data Entry Costs with Information Capture
Friday, September 30, 2005
12
3 Tactics to Meet Your Needs
l
Image-Only
l l
Entry-level image archive (key index field) Improves Access and Retrieval Times and Costs
l
Automated Processing
l l
Automatic reading/indexing of header and footer data Reduces Manual Data Entry Costs
l
Automatic 3-Point Match
l l
Full integration with financial accounting systems Eliminates the need for Manual Processing
Friday, September 30, 2005
13
Semi-Structured Data Capture Technology
Invoice scanned Data Extraction run on image Dynamic, logic based search for data fields Automatic data extraction Vendor ID and data retrieved from ERP system Fields below confidence reviewed by operators Validation rules applied with exceptions flagged for workflow Data released to workflow, ERP, & Archive
Friday, September 30, 2005
14
Ascent for Payables: Image
Cost Center with A/P
Receipt & Sorting
Receive invoices at A/P department Sort invoices based on A/P departmental structure (State, Cost Center, Division, etc.) Send invoices to the A/P Representative responsible for processing invoices Perform more sorting or batching. Invoices may be stamped with date rec’d, annotated with GL Codes, etc.
Vendor
Cost Center
Manual A/P Process
A/P Rep keys invoices into the ERP system. Line-item matching may be performed on P.O.based invoices Perform batch edit reporting Correct entries as needed or proceed directly to releasing batches for payment Release batches for payment Perform check run
Automated Archive/Retrieval PA/Per Filing & Retrieval
AUTOMATED AUTOMATED
Send invoices to longterm off-site storage
Capture
Send invoices to temporary on-site storage
AUTOMATED
Pull invoices for audits and various other business requirements
Friday, September 30, 2005
15
Ascent for Payables: Image
l
l
l l l
l l
Image-enables your A/P environment without increasing labor Automatically identifies the vendor, assigns a batch number and the date rec’d Delivers the image and data into your archive system Reduces manual invoice sorting and paper handling Enables electronic distribution and retrieval of invoices and documents without A/P assistance Minimizes on-site storage Invoice routing is possible with an image-enabled workflow
Friday, September 30, 2005
16
Ascent for Payables: Process
Cost Center with A/P
Automated Sorting & Routing Receipt & Sorting
Receive invoices at A/P department
Vendor
Capture
Sort invoices based on A/P departmental structure (State, Cost Center, Division, etc.)
AUTOMATED
Send invoices to the A/P Representative responsible for processing invoices
AUTOMATED
Perform more sorting or batching. Invoices may be stamped with date rec’d, annotated with GL Codes, etc.
AUTOMATED
Cost Center
Automated A/P Process Manual A/P Process
AUTOMATED A/P Rep keys invoices A/P Rep keys invoices into the ERP system. into the ERP system. Line-item matching may Line-item matching may be performed on P.O.be performed on P.O.based invoices based invoices
Perform batch edit reporting Correct entries as needed or proceed directly to releasing batches for payment
AUTOMATED
AUTOMATED
Release batches for payment Perform check run
Automated Archive/Retrieval
AUTOMATED
Send invoices to temporary on-site storage
AUTOMATED
Send invoices to longterm off-site storage
AUTOMATED
Pull invoices for audits and various other business requirements
Friday, September 30, 2005
17
Ascent for Payables: Process
l
l
l l l l
l
Advanced recognition technology minimizes keystrokes required to enter data Business rules automatically validate data and propel the images through the rest of your A/P process Makes A/P data available for ERP systems Automatically captures additional fields for indexing and payment Applies rules and logic for basic validations Populates archive/retrieval systems and image-enabled workflow simultaneously Use image-enabled workflow for approval routing, additional and more complex validations, and as middleware to ERP systems
Friday, September 30, 2005
18
Ascent for Payables: Match
Cost Center with A/P
Automated Sorting & Routing Receipt & Sorting
Receive invoices at A/P department
Vendor
Capture
Sort invoices based on A/P departmental structure (State, Cost Center, Division, etc.)
AUTOMATED
Send invoices to the A/P Representative responsible for processing invoices
AUTOMATED
Perform more sorting or batching. Invoices may be stamped with date rec’d, annotated with GL Codes, etc.
AUTOMATED
Cost Center
Automated A/P Process Manual A/P Process
AUTOMATED A/P Rep keys invoices A/P Rep keys invoices into the ERP system. into the ERP system. Line-item matching may Line-item matching may be performed on P.O.be performed on P.O.based invoices based invoices
Perform batch edit reporting Correct entries as needed or proceed directly to releasing batches for payment
AUTOMATED
AUTOMATED
Release batches for payment Perform check run
Automated Archive/Retrieval
AUTOMATED
Send invoices to temporary on-site storage
AUTOMATED
Send invoices to longterm off-site storage
AUTOMATED
Pull invoices for audits and various other business requirements
Friday, September 30, 2005
19
Ascent for Payables: Match
l l l
l l l
l
Extracts an unlimited number of data fields Automatically matches PO’s with invoices Eliminates tedious, laborintensive data entry of line item details Captures header and footer fields, including line items Applies business rules for advanced validation routines Tightly integrates with host systems to enable active validations and lookups Fully automated delivery into ERP and host systems ensures that captured data is available immediately
Friday, September 30, 2005
20
Utilizing Remote Capture to Save Costs
Seattle, WA
New York, New York Los Angeles, CA
Chicago, IL
Friday, September 30, 2005
21
Invoice Automation in Action
lCostCenter Cost Center
Automated Sorting & Routing Receipt & Sorting
Receive invoices at A/P department
with A/P
Vendor
Capture
Sort invoices based on A/P departmental structure (State, Cost Center, Division, etc.)
AUTOMATED
Send invoices to the A/P Representative responsible for processing invoices
AUTOMATED
Perform more sorting or batching. Invoices may be stamped with date rec’d, annotated with GL Codes, etc.
AUTOMATED
lCostCenter Cost Center
Automated A/P Process Manual A/P Process
AUTOMATED A/P Rep keys invoices A/P Rep keys invoices into the ERP system. into the ERP system. Line-item matching may Line-item matching may be performed on P.O.be performed on P.O.based invoices based invoices
Perform batch edit reporting Correct entries as needed or proceed directly to releasing batches for payment
AUTOMATED
AUTOMATED
Release batches for payment Perform check run
Automated Archive/Retrieval
AUTOMATED
Send invoices to temporary on-site storage
AUTOMATED
Send invoices to longterm off-site storage
AUTOMATED
Pull invoices for audits and various other business requirements
Friday, September 30, 2005
22
ERP, Workflow, Content Management
Friday, September 30, 2005
23
Is Paper Really the Problem?
Managing corporate Accounts Payable Paperwork is an arduous and time-consuming process!
4.00
96.00
% Of Invoices Received by Paper vs. Other Methods (2004)
-Source: ByLine Research, UK
Friday, September 30, 2005 24
Improving the Flow of A/P Information through the Organization
Friday, September 30, 2005
25
Information is Key to Effective Decision Making
l
Challenges:
l l l l
Documents initiate Accounts Payable Processes Documents accompany Accounts Payable processes Documents result from Accounts Payable processes ERP and Purchasing Systems often do not accommodate these Documents!
l
Solution: PaperVision for Accounts Payable
l
Integrates business documents into ERP business processes
l l l
Incoming Documents Outgoing Documents Print Lists / COLD
Friday, September 30, 2005
26
Benefits of Document Management and Workflow
Efficient Document Management and Workflow will:
l l l
Create an automated and efficient Approval process Provide immediate access to A/P information
Deliver a secure work environment with integrated process control and management tools
Friday, September 30, 2005
27
Creating an Automated and More Efficient Approval Routing Process
l As invoices are brought into the imaging systems, they are electronically routed
through the workflow engine to the appropriate AP manager for approval, eliminating the chance of lost documents or Invoices going to the wrong individual.
l Every customer is different and the actual approval process can be customized to follow
how you comfortably manage your AP process today.
Friday, September 30, 2005
28
Providing Immediate Access to Information Necessary for Payment of Invoices
l As a user logs into the document management and imaging system, they can
easily see that there are invoices in their work-queue waiting to be processed.
l Based on the login information given, security rules and rights to access of
documents and work-queues are applied.
Friday, September 30, 2005 29
Providing Immediate Access to Information Necessary for Payment of Invoices
l Upon opening the workqueue a user will then be presented with an invoice that requires an action to be performed.
l This user also has the
ability to fax, e-mail, or route this document all from the desk top. Saving time by eliminating the manual handling of this document to perform these tasks.
Friday, September 30, 2005
30
Providing Immediate Access to Information Necessary for Payment of Invoices
l In this case a user had
to make sure that the invoice conformed to company standards and that the invoice data had been captured and verified within the accounting system.
l Once completed, the
invoice will transition to the next work-queue for management level approval.
Friday, September 30, 2005
31
Providing Immediate Access to Information Necessary for Payment of Invoices
l A user can also search the
document management systems for any other documents in the repository that may be necessary for the approval process.
l Immediate access to this
information allows for quicker invoice processing.
Friday, September 30, 2005
32
Delivering a More Secure Environment with Better Process Control and Management
l Documents are tracked through out the entire process. Additional
functionality can provide improved control and management of the approval process.
l In this case we have set time constraints on how long an invoice can remain
in an AP Managers work-queue, before upper level management is notified, and the invoice is re-routed.
Friday, September 30, 2005 33
Delivering a More Secure Environment with Better Process Control and Management
l In view of the latest
revisions to the Fraud Auditing Standards, and compliance issues related to SarbanesOxley, security and auditing capabilities are a must have.
l An audit trail of
“where” this invoice has been and “who” has done “what” with it, is simply a right mouse click away.
Friday, September 30, 2005
34
Automated Accounts Payable
lCostCenter Cost Center
Automated Sorting & Routing Receipt & Sorting
Receive invoices at A/P department
with A/P
Vendor
Capture
Sort invoices based on A/P departmental structure (State, Cost Center, Division, etc.)
AUTOMATED
Send invoices to the A/P Representative responsible for processing invoices
AUTOMATED
Perform more sorting or batching. Invoices may be stamped with date rec’d, annotated with GL Codes, etc.
AUTOMATED
lCostCenter Cost Center
Automated A/P Process Manual A/P Process
AUTOMATED A/P Rep keys invoices A/P Rep keys invoices into the ERP system. into the ERP system. Line-item matching may Line-item matching may be performed on P.O.be performed on P.O.based invoices based invoices
Perform batch edit reporting Correct entries as needed or proceed directly to releasing batches for payment
AUTOMATED
AUTOMATED
Release batches for payment Perform check run
Automated Archive/Retrieval
AUTOMATED
Send invoices to temporary on-site storage
AUTOMATED
Send invoices to longterm off-site storage
AUTOMATED
Pull invoices for audits and various other business requirements
Friday, September 30, 2005
35
What are an A/P Manager’s Concerns…
l l l l l l
Increasing departmental efficiency Reducing operational costs Increasing data entry accuracy, reducing errors Reducing invoice processing cycle Prioritization of Invoices Providing Timely and Relevant reporting to upper management Ensuring Audit Compliance
l
Friday, September 30, 2005
36
Return On Investment Example
Friday, September 30, 2005
37
Bringing it all together…
AP Automation can help your company to: · Minimize Invoice Processing Time · Improve Cash Management · Reduce Labor Costs · Reduce Retrieval Time · Gain an Auditable Business Process · Share Information and Promote Collaboration · Optimize Corporate Performance
Friday, September 30, 2005
38
Thank You!
For More Information Please Contact:
Tom Doyle President Digital Storage Solutions 631-435-2900 ext 20 tdoyle@paperfreedom.com
Friday, September 30, 2005
39