AVS50 2.4 GHz AV Sender - Single Input INTERFERENCE 1. overview The Cocoon 2.4 GHz AV Sender (AVS50) has been manufactured to the strictest quality control standards and will of- fer you years of enjoyment and reliable use. The AVS50 complies with Australian and New Zealand Standards and operates within the prescribed limits of these Standards. As with the nature of any wireless equipment, it is susceptible to interference. Interference does not mean that your AVS50 is faulty, rather it means that another device or object is “interfering” with the operation of this product. Below are some possible causes of interference along with some sug- gestions to fix or reduce the problem. 2. troubleshooting • Is a strong source of interference, e.g. 2.4 GHz cordless phone or wireless network, analectic motor, radio set, microwave over etc. close by? If so, turn off these devices to investigate whether they are causing the interference. If you find a device is interfering, try moving the offending equipment to a different location. Cocoon also have a 5.8 GHz AV Sender (AVS58) that will not be interfered with by 2.4 GHz equipment. • The range between the Transmitter and Receiver may have been exceeded. The range of the system is up to 100m clear line of sight or up to 30m with obstructions. If there are solid brick or a number of walls (or floors) between the Transmitter and Receiver, this will reduce the range of the system. • Is there a metallic barrier (e.g. steel reinforced concrete wall) between Transmitter and Receiver? If so, try relocating the positions of the Transmitter and/or Receiver. • Are the antennas of the Transmitter and Receiver raised and pointed towards each other? Try moving the position of the antennas to improve the signal - ideally you want them facing each other in an imaginary straight line. • Are the Transmitter and Receiver too close together (less than 2 meters)? This may lead to overdriving the Receiver. If so, try increasing the distance between them or change the position of the antennas. • Have the channel select switches of the Transmitter and the Receiver been set to the same channel? If not make sure they are set to the same letter (A, B or C). You can also try changing channels to see if this eliminates the interference. • If you are using the RF out of the Receiver to connect to your receiving TV, ensure that the connected TV is fine-tuned to the correct UHF channel (you may need to consult your TV manual).