Guide to Writing a Resume The purpose of the resume

Guide to Writing a Resume The purpose of the resume is not to get a job but to get an interview. It is your advertisement to companies and recruiters. You are the product; they are the buyers; it is your job to convince the reader of your resume that you are the product they should buy. The first step in writing a resume is a self-assessment. What skills and experiences do you bring to the job? And more importantly, what kind of a job do you want? The second step in writing a resume is to research the employer or job family for which you are applying and structure your resume accordingly. Ideally you should have one resume for every job for which you apply; more realistically you should prepare one resume for each type of job for which you apply. Consider those skills and experiences which are most relevant for the job and structure those in the manner that best showcases them. Now you are ready to write your resume. There is no one perfect format. Just make sure that it contains the information you want to impart clearly, concisely, and error-free. For most people, and certainly for most college students, it should be no longer than one page. Categories to include are Objective (optional), Summary of Qualifications (also optional but include one or the other), Education, Work History, Special Skills, Extracurricular Activities/Community Service and anything else you think will be pertinent to the position in which you are interested. References should be placed on a separate page and only provided when requested. There are three basic formats: Chronological, Functional and Combination. The Chronological resume is the easiest to follow since it begins with the most recent education and experience and continues with additional information in reverse chronological order. It has one great advantage—prospective employers like it—and that is the reason most people choose to use it. The Functional resume focuses on the functional areas (Marketing Experience, Communication Experience, etc.) and relies less on chronological order. The Combination resume combines the two by presenting some information under traditional headings and organizing other elements according to job functions. Which format to use? The answer is really very simple—Use the format that best highlights your qualifications and abilities. After you have decided upon the format you wish to use, you must clearly and concisely delineate the skills that you have—what you have done in previous jobs, activities, etc. that will benefit the employer. Be sure to use action verbs to describe what you have done; and whenever you can, quantify your experience. (―Increased productivity by 45% over a two-month period‖ or ―Saved the division $40,000 by ...‖) Once you have chosen a format, used clear and concise words and written your resume, the most important thing for you to do is proofread it. Remember that employers are looking for an excuse to throw a resume out of the applicant pool. Your resume must be spotless and errorfree. Have at least two people proofread it; don‘t depend on your spell-check. Edit, edit, edit. Resume Tips for New Graduates 1. 2. Attend resume workshops offered at your campus career center. Counselors at your school‘s career service center can help you understand the prerequisites that individual recruiters look for in their specific career fields. Experience, or lack of it, is the biggest obstacle faced by new graduates, especially those who are not employed before they leave school. Thicken your work experience by including all unpaid positions—internships, special projects, volunteer jobs. Highlight your work experience that is most relevant to your intended future. If you have more than two years of full-time professional experience, education should be placed at the bottom. If you use an objective statement, make it clear what objective you have in mind when you get to jobland—don‘t use a lofty statement of the absurd, like this one: I’m seeking a challenging position that will allow me to actualize my talents in saving the world, with good potential for professional growth and pay commensurate with my ability. Don‘t just identify your education and a laundry list of student jobs—use words that identify the skills you learned or used in school or at work. Awards, honors and citations help. Show evidence of dedication and goals. Include your GPA if it is at least 3.0 or high enough for employer prerequisites. Delete high school data unless it adds a unique fact to the total impression that you‘re creating. If an activity reveals skills, accomplishments, results or the qualifications to support your intended job, include it. 3. 4. 5. 6. 7. 8. 9. 10. 11. From Resumes for Dummies by Joyce Lain Kennedy ACTION WORDS AND PHRASES Following is a list of effective words and phrases to use in your resume. These words are actionoriented and represent skill areas you have that would be beneficial to the prospective employer. Use these words to begin good resume phrases. Accomplished Accelerated Achieved Activated Adapted Administered Analyzed Answered Appraised Arranged Assembled Assisted Bargained Budgeted Built Calculated Charted Classified Coached Collected Compiled Completed Composed Conceived Conducted Conserved Consolidated Constructed Consulted Controlled Coordinated Corresponded Counseled Created Delegated Delivered Demonstrated Designed Developed Diagnosed Directed Discovered Dispensed Displayed Distributed Dramatized Earned Edited Eliminated Enlarged Entertained Established Estimated Evaluated Examined Exhibited Expanded Expedited Explained Explored Facilitated Formulated Fostered Founded Generated Governed Handled Implemented Improved Increased Indexed Initiated Inspected Installed Instituted Instructed Interpreted Intervened Interviewed Invented Investigated Judged Launched Lectured Listened Located Logged Maintained Managed Measured Mediated Moderated Monitored Motivated Negotiated Observed Obtained Operated Organized Originated Participated Performed Persuaded Pioneered Planned Predicted Prescribed Processed Produced Proficient at Programmed Promoted Proposed Received Recommended Recruited Reduced Reinforced Reorganized Repaired Researched Responded Responsible for Reviewed Revised Rewrote Scheduled Simplified Solved Spoke Strengthened Supervised Taught Tested Trained Translated Updated Wrote Resume Worksheet Job Objective (Optional, but think about including one if your education and work history do not match the type of position you are seeking.) Summary of Qualifications (Optional) List the skills you possess that are relative to the job—use nouns and adjectives Education (most recent degree first) Degree and date of graduation College/University Major/Minor/gpa Honors/Awards Work History (Relevant and Additional) Extracurricular/ Volunteer Activities Special Skills Summary of Qualifications Professional Profile Profile Use nouns and adjectives to describe the qualifications you bring to the position. Nouns: capability, skill, ability, experience, expertise, background Adjectives: excellent, recognized, proven, demonstrated, well-developed, extensive, broad, seasoned, outstanding, exceptional Examples: To highlight organizational skills: Recognized ability to plan, organize, coordinate and direct the activities of others Demonstrated capability to work independently and to handle multiple tasks simultaneously Exceptional organizational skills Proven organizational and time management skills To highlight leadership skills and/or teamwork skills: Proven leadership skills within a team environment Ability to provide leadership and to function as an active team participant Ability to work well independently and as a team member Goal-oriented team player with supporting background and education To highlight communication skills: Proven interpersonal and negotiating skills Well-developed interpersonal skills Excellent oral, written and interpersonal communication skills Proven oral and written communication and presentation skills RESUME GUIDELINE Current Address: List Present Address City, State Zip Code Area Code and Phone Number Email address OBJECTIVE (optional) SUMMARY OF QUALIFICATIONS (optional) EDUCATION List the position for which you would like to apply. Be specific but not limiting. Examples: Management trainee position Marketing position with emphasis in sales List the ―soft skills‖ that you possess, qualifications for the job Examples: ―Proven ability to work in team environment, assuming leadership as necessary.‖ ―Excellent oral and written communication skills.‖ Degree Month and Year of Graduation The University of Tampa Major: Minor: GPA: 3.2/4.0 (if 3.0 or above) (List most current degree first. This area could also include additional education, study abroad, licenses, relevant coursework, research projects, etc.) List any college scholarships, honoraries, academic awards. This section could also be a subset under EDUCATION if needed for space.) (It is better if you can have two separate headings: RELEVANT EXPERIENCE which can include internships, part time positions, class projects or research, volunteer experience in addition to work experience and ADDITIONAL WORK HISTORY.) Job Title, Company Name City, State Dates (Write out Beginning month and year – Ending month and year)  List your most recent job first, and work backwards chronologically  Describe your accomplishments beginning each phrase with an action verb, for example: ―Described and introduced new products to customers resulting in a sales increase of twenty percent‖  Qualify and quantify where possible  If your work experience is slim, consider including relevant class projects ACTIVITIES (Consider titling this section LEADERSHIP ACTIVITIES or VOLUNTEER ACTIVITIES if applicable)  List activities in order of priority  Professional organizations  Student Government—specify leadership roles  Campus activities—specify leadership roles  Social or athletic  Be careful in listing specific names of fraternities, sororities, religious or political organizations to avoid prejudicing the reader of your resume Computer: List computer programs in order of importance to position Foreign Languages: Indicate level of proficiency, e.g., ―Fluent in French‖ or ―Basic conversational ability in Spanish‖ Your references should be on a separate page and contain the following information: complete addresses and phone numbers and/or email addresses of 3-5 people who can attest to your work ethic and/or academic progress. Permanent Address: List Permanent Address City, State Zip Code Area Code and Phone Number HONORS WORK HISTORY SPECIAL SKILLS REFERENCES JANICE A. JOBHUNTER 1532 West Highland Avenue Tampa, FL 33309 (813) 555-5555 jjobhunter@ut.edu OBJECTIVE Staff accountant position SUMMARY OF QUALIFICATIONS Exceptional interpersonal, communication and customer relations skills Detail-oriented Excellent organizational talents with a demonstrated ability to establish priorities and accomplish departmental directives through efficient time management techniques and procedures Accustomed to challenges and demands of fast-paced environment EDUCATION Bachelor of Science in Accounting May 2007 The University of Tampa Totally financed undergraduate education Maintained 3.27 GPA while working up to 40 hours per week COMPUTER SKILLS Valuable computer experience with various IBM-compatible computer systems and software (Excel , Word, PowerPoint, WP 6.1, TurboTax, Microsoft Outlook and LEXIS-NEXIS) RELEVANT WORK EXPERIENCE Accounting Intern, M. D. Myers, CPA Tampa, FL Spring 2006 Prepared financial statements and adjusting entries Processed bank reconciliations, personal income tax returns, intangible property tax returns and payroll tax reports Handled client inquiries by telephone Intern, State of Florida, Office of the Treasurer Tallahassee, FL Summer 2005 Assisted in design and implementation of a $6 million mutual fund portfolio database Updated valuation of $24 million stock portfolio database ADDITIONAL WORK HISTORY Consumer Services, Dollar Rent a Car Tampa, FL 2005 – present Research contracts, billings and tour agreements to resolve customer complaints Train and monitor progress of temporary employees Maintain quality customer service Organize staff meetings and functions LEADERSHIP ACTIVITIES Social Sorority Treasurer, Fall 2006 Scholarship Chairman, Spring 2005 Student Government, Fall 2004 – present Vice President, Beta Alpha Psi SALLY SPARTAN 401 Ashley Drive, Apt 127 ● Tampa, FL 33606 ● (813) 555-1212 ● sspartan@ut.edu OBJECTIVE EDUCATION IT position with particular interest in database design and administration Expected May 2007 Bachelor of Science in Management Information Systems The University of Tampa SUMMARY OF QUALIFICATIONS Exceptional interpersonal, communication and customer relations skills Proven ability to work independently with minimal supervision or as an active team member Excellent organizational ability to establish priorities COMPUTER SKILLS Operating Systems: Windows 95/98/NT/2000/XP Databases: Microsoft Access, Oracle, DB design Programming Languages: C++, Visual Basic Design: MATLAB Office Software: Microsoft Word, Excel, PowerPoint, Outlook, Scheduler, WordPerfect Suite, GroupWise, Claris Works, FileMaker Pro, WordPerfect, Adobe Acrobat Reader, Adobe PageMaker Other: Netscape Navigator/Communicator, Microsoft Internet Explorer, VISIO RELEVANT EXPERIENCE TECO Tampa, FL Computer Specialist April 2005 - October 2006 Maintained Energy Management Control Systems Served as project manger assistant during implementation of new system Updated databases and network, maintained tape drives and map board and watched Radio Transmission Units IT Coursework The University of Tampa Network Management Fall 2006 Created working client and server network Database Design and Administration Fall 2006 Wrote initial analysis of business scenario as it pertained to design of database application Described specific functions that system performed Ensured that analysis clearly defined boundaries of applications and goals to be achieved, including conceptual model design, logical data model, common data dictionary, report designs and application prototype System Analysis and Design Spring 2006 Analyzed web base system within business Studied system and created models for it Created system request, project plan and system proposal ADDITIONAL WORK HISTORY Retail Sales, Abercrombie & Fitch June 2005 - present SALLY SPARTAN 123 South Plant Avenue ● Tampa, FL 33606 ● (813) 555-1234 sspartan@yahoo.com OBJECTIVE Position in social services with particular interest in Case Manager Assistant, Family Liaison Advocate or related EDUCATION Bachelor of Arts in Sociology May 2008 The University of Tampa Tampa, FL Maintained 3.2 GPA while working up to 15 hours per week Honors: Dean’s Scholarship RELATED EXPERIENCE Elderlink Tampa, FL Volunteer Fall 2007 Visited elderly adult once weekly Observed and reported to representative of Elderlink on the physical and mental well being of the individual and any personal problems encountered Bakas Equestrian Center (Horses for the Handicapped) Tampa, FL Volunteer Spring 2007 Assisted handicapped children to ride for recreation and/or train for the Special Olympics Helped in raising funds for the organization and for the riders to attend the Special Olympics Class Project: Introduction to Applied Sociology The University of Tampa Moderator Fall 2006 Applied for, and was granted, permission to work with human subjects, through the University of Tampa Institutional Review Board Constructed, conducted and moderated focus group as team leader Researched quality of on-campus food options WORK HISTORY Faculty Fairgrounds Office The University of Tampa Head Student Staff Assistant Fall 2006 – Spring 2008 Trained, supervised and scheduled six student staff assistants Served as only support staff in remote location of faculty offices Addressed faculty questions and concerns about facilities and reported problems to correct University official Handled multi-line switchboard and referred calls to appropriate faculty member PAUL PLANT Current Address 401 West Kennedy Blvd., Box 1234 Tampa, FL 33606 (813) 555-1222 pplant@ut.edu OBJECTIVE Permanent Address 7890 Oak Street Rockville, MD 34567 (301) 555-9898 Production position in television or radio in Tampa Bay area EDUCATION Bachelor of Arts in Communication The University of Tampa PRODUCTION SKILLS May 2008 Linear editing Familiar with all studio and control room equipment Hand-held and studio camera operations Studio lighting and teleprompter Final Cut Pro RELEVANT EXPERIENCE Clear Channel Communications, WWDC Rockville, MD Promotions Intern Summer 2007 Assisted Promotions Coordinator in promotion of various station events such as concerts, guest DJ appearances, and movie premieres Prepared fact sheets of pertinent information about day’s events Interacted with listeners at station events Created visually appealing displays for various products and sponsors Coordinated efforts to publicize events through radio media Studio Television II Spring 2007 Developed script and produced twenty-minute newscast Operated camera and arranged lighting and sound for variety of student productions Media General Communications, WFLA Tampa, FL Programming Intern Fall 2006 Interned for daily entertainment and lifestyles program, “Daytime” Coordinated arrival and on-air preparation for all guests Accurately entered data into archive files Prepared dubs of various segments for account executives to use for sales promotions ADDITIONAL WORK HISTORY Starbuck’s Barista Camp Hiawatha Camp Counselor/Head Counselor Tampa, FL January 2007 – present Pittsburgh, PA Summers 2004 – 2006 TERRY TAMPA 500 Bayshore Drive ♦ Tampa, FL 33606 ♦ (813) 555-5000 terryt@hotmail.com OBJECTIVE SUMMARY OF QUALIFICATIONS Position in television newsroom or related area Computer literate in Microsoft Word, WordPerfect, Aldus Pagemaker and BASYS News Systems. Published in a variety of media, including newspaper, television, Honors Journal. Able to work independently or in team environment, assuming leadership as necessary. Comfortable working in intense, high energy, deadline-driven environment. Bachelor of Arts in English and Writing May 2005 The University of Tampa  Maintained 4.0 GPA while working 40 – 50 hours per week Summa cum laude graduate; Outstanding Honors Graduate of the Year; William Stewart Award for Excellence in Literature; Honors Program; Published in The University of Tampa‘s Honors Journal FOX Television, FOX 13 News Tampa, FL Intern August 2004 – May 2005  Wrote news copy for six and ten o‘clock broadcasts  Monitored information desk, including newswires, police and emergency scanners and telephones  Contributed story and segment ideas; accompanied on-scene reporters  Observed editing, producing, directing and reporting processes The St. Petersburg Times St. Petersburg, FL Staff Correspondent January 2004 – May 2004  Contributed to Campus Life page; wrote on school-related topics  Interviewed subjects, attended press conferences, worked under deadlines Respondez, Honors Journal The University of Tampa Editor, Organization President September 2004 – May 2005  Made final selections on scholarly papers submitted from the Honors Program for publication  Managed and maintained budget  Selected Editorial Board; organized meetings  Edited, managed layout and publication of 2001 – 2002 edition The Minaret The University of Tampa Staff Writer September 2003 – May 2005  Wrote feature stories on a wide variety of topics  Contributed weekly editorials in a regular Opinions column  Learned firsthand newspaper writing technique and style ADDITIONAL WORK HISTORY Save-n-Pack Supermarket Grocery Stock Clerk Thomas Sheerin Painters Foreman ♦ ♦ ♦ Tampa, FL August 2003 – May 2005 Boston, MA May 1995 – August 2003 EDUCATION HONORS RELEVANT EXPERIENCE LEADERSHIP ACTIVITIES Sigma Tau Delta, English Honors Society Alpha Chi, Leadership Society, Top 5% of Graduating Class Honors Council SALLY SPARTAN 4225 West Cypress Street, Apt. 12 ● Tampa, FL 33602 ● (813) 555-1212 sspartan@aol.com OBJECTIVE EDUCATION Elementary Education teaching position Bachelor of Science in Elementary Education May 2008 The University of Tampa Maintained a 3.92 GPA while participating in NCAA athletics for 20-35 hours per week Maniscalco Elementary School Lutz, FL Practicum III Internship – First grade class Spring 2008 Prepared daily and weekly lesson plans for students of varying ability levels Facilitated literacy-based classroom - integrated science and social studies curriculum into language arts curriculum Practiced effective classroom management techniques to promote student achievement Taught ―Writer‘s Workshop‖ to improve writing skills Provided students with individualized attention Used cooperative learning strategies Worked productively with staff, students, and parents Attended and participated in parent conferences to discuss student progress Twin Lakes Elementary School Tampa, FL Practicum II Internship – 2,3,4 Continuous Progress House Fall 2007 Assisted teacher with planned activities for mixed class of second, third, and fourth graders Created and implemented six-week unit on state of Florida Various Tampa Area Elementary Schools Tampa, FL Practicum I – K,1,2,3,4,5 classrooms Fall 2004 - Spring 2007 Observed variety of classroom management styles Assisted Kindergarten students with alphabet sounds Maniscalco Elementary School Lutz, FL Reading Tutor – First grader Spring 2005 Administered and interpreted results of numerous reading assessments Designed materials for individual student‘s needs based on results of assessments TEACHING EXPERIENCE SALLY SPARTAN PAGE 2 RELEVANT EXPERIENCE The University of Tampa Volleyball Camps Tampa, FL Camp Counselor Summers 2006 - 2007 Instructed girls from ages nine to eighteen on volleyball rules and strategies Designed and/or implemented drills from basic volleyball techniques to advanced plays Maintained safety and security of up to 150 campers Tampa Bay Juniors Volleyball Club Tampa, FL Coach January - April 2007 Organized and coached one two-hour practice per week for Girls 10-andUnder team St. Luke’s Summer Day Camp Oviedo, FL Camp Counselor Summers 2004 - 2005 Supervised up to 25 seven- and eight-year-olds through various academic activities HONORS Scholarships Florida Bright Futures Academic Scholarship, UT Presidential Scholarship, Women‘s Volleyball Scholarship Academic Awards Dean‘s List, Sunshine State Conference Commissioner‘s Honor Roll Honor Societies Kappa Delta Pi – International Honor Society in Education, Alpha Chi – National College Honor Scholarship Society NCAA ACTIVITIES Women’s Volleyball Team The University of Tampa Fall 2004 - Spring 2008 Team captain, 2007-2008 Led team to NCAA Elite 8 three out of four years, finishing as high as third in the nation Recognized as All-American in 2006 and 2007 Recognized for academic achievements by being placed on the CoSIDA Academic team Received numerous conference, regional, and national awards for volleyball accomplishments MARY MINARET 521 N. Himes Ave., Apt. 213-A Tampa, FL 33606 813-555-1212 mminaret@hotmail.com THEATRE Grease EXPERIENCE Spoon River Anthology Mother Is A Freshman Joseph and the Amazing… Brighton Beach Memoirs Garth Brooks Concert The Nutcracker ‗Tis Pity She‘s a Whore The House of Bernarda Alba ‗Lil Abner The Vagina Monologues Kindertransport The Rose Tattoo Chorus Cowley College Rosie Roberts, Cowley College Nellie Clark, Lucinda Matlock Abigail Cowley College Construction, Running, Cowley College Props Construction, Props, Cowley College Costumes Lights, Tear Down Cowley College Lights Tulsa Ballet Company Maid The University of Tampa Sound The University of Tampa Spotlight The University of Tampa Stage Manager, Lights, Stageworks Sound House Manager, Stageworks Box Office Manager Box Office Manager Stageworks MUSICAL Winfield Regional Symphony directed by Gary Gackstatter Cowley College EXPERIENCE Principal clarinet, performed at Walnut Valley Festival with Tom Chapin and John McCutcheon Concert Band directed by Gary Gackstatter Cowley College Principal clarinet, shared concert with Wichita State University, guest conducted by Mallory Thompson Jazz Band directed by Gary Gackstatter Cowley College Principle alto saxophone, toured second, third, and fourth semesters KACC Honor Band directed by Frank Fendorf of Wingert-Jones Music One of eight Cowley College students first year and one of four second year, selected by taped audition KMEA Honor Band directed by Dr. Joseph P. Missal Cowley College One of seven Cowley College students first year and one of eight second year, selected by professor‘s nomination Wind Ensemble directed by Dr. Jeffrey Traster The University of Tampa Principle, second clarinet; shared concert with Tampa Bay Winds & Friends Pep Band directed by Dr. Jeffrey Traster The University of Tampa Principle clarinet, performed over 100 concerts throughout the year Jazz Ensemble directed by Dr. Jeffrey Traster The University of Tampa Second alto saxophone, performed with guest artists Dr. Karl Sievers, trumpet; Dr. Terry Mohn, saxophone; Masters Clinic with Mike Lee, saxophone MARY MINARET Page 2 EDUCATION Bachelor of Arts, May 2002 The University of Tampa Major: Music Minor: Theatre  Maintained 3.5 GPA while completely financing education and working and participating in extracurricular activities for 45 hours per week Associate of Arts in Performing Arts, May 1998 Cowley College  Maintained 3.86 GPA while completely financing education and working and participating in extracurricular activities for 45 hours per week. HONORS The University of Tampa Academic Transfer Scholarship, Phi Theta Kappa Scholarship, Martin Denoff Volunteer Service Award, Spartan Award, Alpha Chi Omega Honor Sorority, Alpha Chi Omega Outstanding Volunteer Award, The National Dean‘s List, Who‘s Who Among College Students Cowley College Full Theatre Scholarship, Full Academic Scholarship, Phi Theta Kappa Honor Society, Who‘s Who Among College Students, The National Dean‘s List, Graduated with Honors VOLUNTEER Sorority EXPERIENCE Supervised groups of twenty children at sorority and fraternity arts and crafts activities, limbo contest, and dance contest during Children‘s Fest, annual theme week event Supervised children during bookmark-making sessions at Kid City, a newly re-opened children‘s park adjacent to Lowry Park Zoo Supervised children at Candy Station and Coloring Station, acted as Grim Reaper in haunted house during ZooBoo at Lowry Park Zoo Supervised children at Cookie-Decorating Station during Children‘s Carnival at Woodbridge Elementary School Break-Away 2000 One of eight University of Tampa students selected to participate in the Alternative Spring Break, a full week of volunteer service (180+ hours). Worked with mentally and physically challenged adults and children in their homes, places of employment, and daycare centers ADDITIONAL CPR Certified, American Heart Association, January 2000 SKILLS Working knowledge of Spanish and American Sign Language (MBA LEVEL RESUME EXAMPLE) JENNY MASON 110 Cummings Lake Drive Riverview, FL 33301 (813) 555-1234 Jmason@gmail.com OBJECTIVE To contribute MBA-level education and proven sales/marketing skills in a pharmaceutical sales capacity QUALIFICATIONS Dynamic and motivated team player possessing excellent listening, communication, and time management skills. Results-oriented sales/service professional with a demonstrated ability to conduct effective presentations and excellent training. Proven sales and service professional with demonstrated track record of success in business to business account management. EDUCATION The University of Tampa Master of Business Administration (MBA) The University of Dayton Bachelor of Science in Marketing Tampa, Florida May 2004 Dayton, Ohio May 1999 RELEVANT EXPERIENCE Georgia-Pacific Corporation, Tampa/Orlando, FL National Account Service Representative May 2000 - present Service national accounts within a specific geographic territory Establish and maintain relations with all levels of store management and owners Conduct frequent product knowledge training classes for employees and management Resolve problems and claims promptly Monitor suggested order quantities Maintain a high level of communication between Georgia-Pacific and national accounts Develop and improve existing programs Tampa Bay Lightning, Intern in Corporate Marketing Coordinated sponsorship sales Prepared portfolios Conducted market research Tampa, FL January - May 2000 Enterprise Leasing Company Dayton, OH Intern as Management Trainee May - December 1998 Administered excellent personal skills and ensured quality customer satisfaction Utilized sales tactics to sell insurance to customers Wrote most rental contracts in office Identified as one of the top rental insurance salespeople in office LEADERSHIP EXPERIENCE Delta Sigma Pi Professional Business Fraternity President The University of Tampa January - May 2004 TERRY TAMPA Current Address: 401 West Kennedy Blvd., Box 2345 Tampa, FL 33606 (813) 250-5555 ttampa@ut.edu Permanent Address: 2417 Evergreen Drive Newark, OH 43055 (601) 222-5555 REFERENCES Name and Job Title Place of Business Address City, State and zip code (area code) phone number Email address Example: Mr. John Smith, Director Institute of Natural Resources 211 West Lafayette Street Tampa, FL 33606 (813) 555-1212 John.smith@inr.com You should list three to five references who can attest to your good character, professional competence and potential in your chosen profession. You can ask former employers, supervisors, professors or members of the clergy; you must receive permission before you can use them as references. Be sure to give each reference a title (Mr., Ms., Dr., etc.).