Killer App for e-commerce
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Title: Killer App for e-commerce Word Count: 929 Summary: Product Information Management, PIM for short, is fast emerging as a " must have" application. Customers d emand perfect product data and need your product information to be acc urate and easily accessible before they buy. Product information tools , affordable and easy to deploy, pa y off by increasing sales. Keywords: product information management, cat alog management, ecommerce, pim, pr oducts, parts catalogs, product cat alogs, marketing Article Body: Businesses, in time, can find their business systems cluttered with di rty or inaccurate product data. Bad data can slow the progress of the company like sludge can kill horsep ower in an engine. Dirty data slows the sales process and slows the or der process because sales channels may be working off old product data . This leads to lost sales and a hi gh rate of order mistakes and invoi ce errors which must be fixed at a high cost to the company. Product Information, or the data de scribing and specifying a company's products can be found in several s ystems at many companies with no ea sy way to aggregate or collect this product data. This data is not eas y to manage and is made up of multi -media like images, audio and video , pictures, text, and integers all in various file formats. When produ ct data is in different formats, di fferent systems and in disparate ap plications it is very hard to work with. Product data is in the erp sy stem, may be in a graphics tool lik e InDesign or Quark and can be salt ed across the company's locations i n isolated folders on desktops and laptops. This data, costly to creat e, is also costly to use and will a dd little to the corporate marketin g intellectual property. Distributors or wholesalers, and ma nufacturers's representatives have a heavy product information managem ent task. A distributor can carry d ozens of lines and must gather prod uct data from dozens of sources. Ga thering supplier data, managing and transforming product data and then distributing accurate product data to sales channels, web catalogs an d print catalogs is a costly and ti me eating chore. Often, supplier da ta is dirty when it finally arrives at the distributor and by the time supplier product data is cleansed and distributed some of it is obsol ete. The product data is obsolete b ecause a product price may have cha nged or an image was transformed or a short description was rewritten during the extended time needed to manage and distribute the product data. The best way to streamline product data management may be to install p roduct information (PIM) software. A good PIM solution can acquire pro duct data from all systems, includi ng your suppliers and disparate int ernal systems and safely secure it in one place. Product data acquisit ion can be pain free and is fast. P roduct data is put in one place tha t can be found by marketing teams s o they can do work. Marketing teams can now manage and transform produ ct data into sales driving web cata logs and print catalogs and sales m aterial. This one place is accessib le to all marketing teams, localize d to different locations around the world, so all marketers can add va lue. Price changes are easy to edit , data transformations like buildin g taxonomies and re-classifying pro ducts is simple to do. Sizzle and s ales teeth can be applied to long a nd short product descriptions and s ales materials gain a professional look and feel. The work includes transforming mult i-media files like flash and jpegs, and to design templates for catalo gs. Graphics applications like InDe sign can talk to the PIM and workfl ow can be built to include outsourc ed designers into the marketing pro cess. Sales materials like catalogs and sales flyers will be polished to a fine selling edge and can be s aved for re-use across sales teams both direct and in-direct. You can cut 70% of the time and cost from c atalog creation and the days of cre ating a catalog which is obsolete b efore it is off the press due to th e large print run and the time to g et it set up are over. You can prin t in smaller batches and boost sale s from key customers and key prospe cts by customizing the look of your catalogs for specific buyers. Your buyers will buy easier from yo u because your web sites will be dy namic and your sites will publish a ccurate and easy to use e-catalogs. Your customers will love this beca use they are demanding accurate and timely data to make purchase decis ions and if your web site is not do ing this they will click away fast. Your web sites can be designed to target key customers to sell key pr oducts and this will increase sales because your product data will be more relevant to key word searches. Sales data can be punched out to yo ur PIM solution and product sales r eports can be analyzed. All catalog pages on-line and off-line are mea sured and reported in the PIM solut ion. This can give the business lev erage and negotiation ammunition be cause you know exactly how much pro duct is sold and you know how much space is used. This is just like a grocery store, you will know better how to position the fast and slow movers and how to offer incentives and up sells and cross sells. Your orders will be more accurate b ecause your sales teams work from a ccurate timely product data. This m akes the business stickier, and wil l retain customers longer because y ou have your product information ac t together. When a company adds speed to produc t information logistics and builds accuracy and freshness to product d ata sales will grow. This is logica l and this must happen. This is log ical because if sales teams, both d irect and in-direct, are showing cu stomers accurate product data and i f marketing channels, web sites, sa les flyers, sales bulletins and dir ect mail pieces are fueled with acc urate and professional product info rmation, order errors will go down and sales orders will go up. For a Free detail report on how to find, select and and deploy the per fect PIM solution visit pim-data.co m and register for your Free PIM so lution guide.
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