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Benefits Realisation Register Guideline

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					APPENDIX 1 – BENEFITS REALISATION REGISTER TEMPLATE
Description of Person Description of Current Cost / the Benefit to Responsible Current Performance be Achieved for Realising Situation/ Measure of the the Benefit Performance Business of the Process Business Process Target Cost / Target Date Triggers or Type of Performance for the Benefit events that Contribution Measure after to be Realised will cause the to the the Planned Benefit to be Business Change Realised Assessed Value of the Benefit or Saving Comment about the Assessed Value Strategic and Contribution Value of the Corporate of this Benefit Benefit Objectives to Achieving Realised and and RSP the Strategic Date outcomes and Corporate Achieved Supported by Objectives this Benefit and RSP outcomes

Benefits Realisation Register Guideline-Appendix 1

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APPENDIX 2 – SAMPLE BENEFITS REALISATION REGISTER
Description of Person Description of Current Cost / the Benefit to Responsible Current Performance be Achieved for Realising Situation/ Measure of the Benefit Performance of the Business the Business Process Process Target Cost / Target Date Triggers or Type of Assessed Performance for the events that will Contribution Value of the Measure after Benefit to cause the to the Benefit or the Planned be Realised Benefit to be Business Saving Change Realised Comment about the Assessed Value Strategic and Contribution of Value of the Corporate this Benefit to Benefit Objectives Achieving the Realised and and RSP Strategic and Date outcomes Corporate Achieved Supported by Objectives and this Benefit RSP outcomes

Example from a project to implement an Intranet and internal E-mail system Reduce the Chief All information to 2,000 reams of All information June 2002 amount of Information staff is paper per year to staff is paper used to Officer distributed in are used to distributed on distribute hard copy. distribute the Intranet and information to information to via e-mail. staff. staff at a total cost of $11,000.

Intranet and e- Cost mail systems Reduction deployed. All staff are trained in and have access to the Intranet and email systems. All information to staff is published on the Intranet and distributed via e-mail.

$11,000 pa

Reduce administrative costs by 10% per year.

Value of benefit contributes a 0.01% p.a. reduction in administrative costs.

Example from a project to implement an HR Employee Self Service (ESS) system Reduce the Director, Sick leave forms 24,410 forms ESS introduced January cost of Corporate are generated processed per to reduce 2003 processing sick Services and processed year at a total processing leave forms. manually. cost of costs to $0.73 $317,800 per form. ($13.00 per form). Example from a project to develop an Internet Website Satisfy an Chief Requests for 100 items of 2,600 items of increasing Information information taken information are information demand for Officer by phone are requested per accessed via information sent by mail. day (26,000 per the website in without Requests are year) and cost first year. increasing also made in $5 per item to costs person over the satisfy or counter. Demand $130,000 per is increasing by year. 10% per year.

ESS System deployed. All staff are trained in and have access to the ESS system.

Cost Reduction Increased productivity

$300,000 pa Remaining administrative cost relates to staff time to update their own leave records. $13,000 pa Increased demand for information satisfied without increasing resources.

Reduce administrative costs by 10% per year.

Value of benefit contributes a 0.3% p.a. reduction in administrative costs.

June 2000 Website established and documents published. Availability of website is advertised via ‘phone-hold’ message, and branch signage.

Cost avoidance Increased productivity

Reduce administrative costs by 10% per year.

Value of 7,800 items of benefit avoids information increases in accessed via the administrative website in the costs to satisfy first year with increasing $39,000 value of demand for costs avoided. information. Benefit achieved June 2000.

Benefits Realisation Register Guideline-Appendix 2

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