Security awareness Survey Admin by mguenther

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									2010
(COMPANY NAME)

Melissa Guenther




ADMINISTRATION OF
SECURITY AWARENESS SURVEY
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ADMINISTRATION OF SURVEY

Population Sample
Given the size of (COMPANY NAME)’s population, random sampling of the workforce will be utilized to
increase the even representation of results. To ensure a complete benchmark, quota sampling across
the company’s workforce is recommended because it allows the examination of the makeup of the entire
workforce population to ensure the necessary subgroups are included.

Quota sample - a sample created by gathering a predefined number of participants from each of several
predetermined categories. The selection process within each category may be random. (e.g., divide a
Company Functional Area into groups of frontline and middle Management employees and randomly
selecting twenty-five participants from each category.)

Due to the differing environment of certain facilities, both regulatory and business process, it is not
recommended to include some of them in this survey. Additionally, inclusion of the Union must also be
decided.

Sample size may depend on the resources available (time, money, staff) and how difficult it is to locate
respondents. The table below provides a general guide for determining sample size. Based upon these
guidelines, the recommended sample size for the survey is approximately xxx – xxx people.
    Recommended Sample Size
    Population Size Recommended Sample Size
    50               44
    75               63
    100              80
    150              108
    200              132
    300              168
    400                196
    500                217
    1000               277
    3000               340
    5000               356
    10000              369
From University of Texas at Austin

Random Sample Overview
If you are collecting data on a large group of people (called a "population"), you might want to minimize
the impact that the survey will have on the group that you are surveying. It is often not necessary to
survey the entire population. Instead, you can select a random sample of people from the population and
survey just them. You can then draw conclusions about how the entire population would respond based
on the responses from this randomly selected group of people. This is exactly what political pollsters do -
they ask a group of people a list of questions and based on their results, they draw conclusions about the
population as a whole with those often heard disclaimers of "plus or minus 5%."

If you are simply looking at one large group of people as a whole, the process of determining a random
sample is pretty straightforward. You will need to know how many people are in the entire group and how
"accurate" you want your results to be. Anytime you survey a portion of a population, there will be some
margin of error in the results, but when the margin of error is reduced to just a few percentage points, it
often becomes of little concern.




Survey Administration Rev 1
If your population consists of just a few hundred people, you might find that you need to survey almost all
of them in order to achieve the level of accuracy that you desire. As the population size increases, the
percentage of people needed to achieve a high level of accuracy decreases rapidly.
In other words, to achieve the same level of accuracy:
Larger population = Smaller percentage of people surveyed
Smaller population = Larger percentage of people surveyed


Determining the "Correct" Sample Size

Determining the "correct" sample size requires 3 pieces of information

1. The size of your population
2. Your desired error level (e.g. 5%)
3. Your desired level of confidence (e.g. 95%)

To calculate the number of people you will need to survey, click here.


Facilitation of Survey
Survey instructions will be clear, brief and will stress the importance of answering questions as the
participant perceives things, not as they think they should be.

A short introduction on the survey itself reminds participants the importance of completing it:
“In order for (Company Name) to establish a benchmark and then measure and monitor conformance to
best practice Security behavior, we have developed this awareness survey to gather information. The
survey results also provide insight on items that we need to provide additional guidance, resources and/or
training. Our goal is to develop and implement an appropriate approach to address any gaps and
concerns identified.”

It is recommended survey participants are assigned an identifier allowing for a re-assessment of the
same population to gauge program effectiveness. This will provide a targeted comparison. The identifier
can ensure confidentiality by asking participants to use a method such as the second letter of first name
and last three digits of the employee ID.

The survey will take approximately ten minutes for participants to complete. The proposed deadline for
submitting completed surveys is (insert date here).

A scrubbed summary of the results will be made available to participants who complete the survey.


Response Rates
High survey response rates help to ensure that survey results are representative of the population.
Response rates will vary depending on how we administer your survey. We can maximize our response
rate by doing the following:
     Request participation from respondents in advance (when possible) and provide information
        about the purpose of the survey, how the results will be used, and the terms of anonymity and
        confidentiality.
     Give respondents a sufficient amount of time to complete the survey. For online surveys, 7-10
        days is sufficient. For inter-office mail surveys, postal time will need to be included.
     Choose the best vehicle for administering the survey – paper vs. electronic – based upon the
        participation population.
     Provide clear instructions on how to complete and submit the survey when it is administered.
     Design the survey so it is easy to read and follow.




Survey Administration Rev 1
       For mail or online surveys, send reminders during the survey period thanking the respondents
        who have completed the survey, while reminding others about the deadline for completing the
        survey. For online surveys, always provide a link to the survey and send a second reminder a day
        before closing the survey.
       Offer an incentive or a token of appreciation for participating.

Benchmark
The initial survey will be used as a performance measurement tool in conjunction with other project
improvement initiatives. It is designed to provide a realistic guide for comparing employees’ perceptions
and attitudes of (COMPANY NAME)’s Security Awareness program since perceptions are what drive
behaviors. Consequently, this benchmark establishes a continuous process of measuring, analyzing, and
comparing performance to an established standard or benchmark. Comparisons can be made against
practices within the organization or to industry and/or government guidelines. The objective is to identify a
benchmark for the best practices being used and to adopt them as the company’s guidelines of
performance.

The simplest approach to analyzing survey responses is to calculate response frequencies and
percentages for each question and display them in a chart or graph. Ranked data in a chart will be
displayed to focus attention on major factors or issues. Cross-tabulation of responses to examine the
relationship between questions and use of computer software to analyze differences between or within
groups will be considered depending on results of surveys.


Interpreting Survey Data

After you have collected an adequate number of responses to your survey, it's finally time to take a look
at the data to see what they say. Gaining an accurate understanding of your survey results is the final
step in the survey process (excluding any action you might take based on those results).

What's your n?

Before digging too far into your results, it's very important to be sure you have an adequate number of
responses. Whether you are looking at results from "all respondents" or just a demographic slice, you
need to be sure there are enough respondents to make the results statistically meaningful. How many
respondents do you need? There is no hard and fast rule, but more is better. . In practical terms, realize
that if you have a smaller number of respondents, you need much stronger results in order to draw
conclusions from the numbers. If you have just 10 respondents and they all said "strongly disagree" then
you can probably trust that, but if just 7 out of 10 said "strongly disagree" then you might want to collect
more data to be sure there is a trend there. On the other hand, 
								
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