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ECONOMIC COMMISSION COMMISSION ECONOMIQUE FOR AFRICA POUR L’AFRIQUE Report on The East Africa Regional E-government Strategy Workshop Dar es Salaam International Conference Center 17th -19th November 2004 Dar es Salaam, Tanzania By - Thierry Amoussougbo, Regional Advisors, Information and Communication Technology (ICTs) - Raitanen Tuomo, Technical Adviser ICT - Islam Baharul, DISD ICT Consultant Addis Ababa, November 2004 Outline I- Introduction ............................................................................................................. 3 II- Workshop objectives ......................................................................................... 3 III- Workshop format and themes ......................................................................... 4 3.1 Official Ceremonies: Opening and Closing remarks ................................................ 4 3.2 Plenary Sessions: ..................................................................................................... 5 3.2.1 Session I: Policy and e-government ............................................................ 5 3.2.2 Session II: e-government experiences in other countries in Africa and Canada 6 3.2.3 Session III: e-government for Regional Integration and Economic Development ............................................................................................................... 7 3.2.4 Session IV: e-Government applications............................................................ 7 3.2.5 Session V: Framework for developing a regional e-government strategy ......... 8 3.3 Breakout Sessions: The way Forward....................................................................... 8 ANNEXE- I: TOR of Consultation............................................................................... 14 Annex II: Workshop Agenda ........................................................................................ 19 Annex III: List of Participants ...................................................................................... 24 DISD/RA/MF/AMS/1.04 2 I- Introduction The East Africa Community (EAC), the Advancing IT Knowledge in Africa- Tanzania (AITEC-Tanzania) and the United Nations Economic Commission for Africa (ECA), with support of Governments of Finland and Canada, have jointly organized a sub-regional workshop on e-government strategy held at the International Conference Center in Dar es Salaam, Tanzania from 17 to 19 November 2004. The workshop in the framework of the African Information Society Initiative (AISI) implementation activities at sub-regional level, brought together about sixty participants from diverse arrays of Government including ICT policymaking, civil society, private sector and e-government planning executives from Kenya, Uganda, Tanzania, Rwanda, Ethiopia and Canada. It addressed the challenges and opportunities facing the East African Community (EAC) partner States in harnessing ICTs for public administrations efficiency and effectiveness, combined with organisational change and development of new skills, in order to leverage the knowledge resources necessary to support the move towards successful e-government and improved public services and democratic processes. II- Workshop objectives The purpose of the workshop was to: examine, consolidate, share views and extend the existing consensus in East Africa regarding the strategic priorities for eGovernment, demonstrating where East African countires currently stands map the current status of e-Government Initiatives in East Africa and make a comparison with the other regions of similar economic development identify and debate the key challenges facing the EAC Partner States Governments in the implementation of e-Government programmes explore e-Government opportunities, strategies including applications and technologies raise awareness on the need for a harmonized regional e-Strategy present and explore the use of e-Government as a catalyst to foster regional integration and economic development in East African provide a platform for, high-level officials, private sector, academia, media, and civil society from EAC partner state to network and exchange views on DISD/RA/MF/AMS/1.04 3 principles, elements and the implementation of national and regional e-Strategy identify priorities that each country need to address and fomulate a regional eGovernment strategy and masterplan, encouraging public-private partnerships. III- Workshop format and themes The workshop operated through: Opening and closing sessions Plenary sessions led by representatives from EAC partner States, Ethiopia, Canada, and Europe. Breakout sessions on specific issues such as e-government strategy and master plan as a tool for achieving regional integration objectives between the three East African Community countries 3.1 Official Ceremonies: Opening and Closing remarks Opening: After the welcome remark by the Deputy Executive secretary of East African Cooperation secretariat, Mr Mbaye Diouf, Director of ECA Sub-regional Office of Eastern of Africa during highlighted the vision at the sub-regional and regional levels of the African Information Society initiatives adopted by ECA 53 members through resolution 812 of May 1996, which aims, among other things, to harmonize and coordinate national and regional efforts towards sub-regional strategies. The workshop was opened by Hon Dr. Mrs Mary Nagu (MP), Minister of State, President Office, Public Service Management. During her opening remarks she challenged the participants through the following key questions to be considered: - what are the prerequisites for African countries to embark into e-government? - How do you see East African countries reforming the public sector with e- government? - What needs to be done in the area of ICT policy and regulatory framework? - What kind of better management and funding strategies can help East African Partner States to build sustainable, effective e-government network? - Of what help can sub-regional and regional organizations be for national e- government initiatives? To end her remark she recognized that e-government success requires multi- stakeholder partnerships, changing how governments work, how each one deals with information, how public servants view their jobs and interact with the public. DISD/RA/MF/AMS/1.04 4 Closing: Hon. Prof M.J. Mwandosya (MP), Minister of Communications and Transport officially closed the workshop. During his speech his satisfaction because he is noting that it is hardly one month since the ADF IV forum was held and the region, through this workshop, is taking some practical step towards implementing what was discussed at the meeting. He ended his closing remark by ensuring the participants the political support for the implementation of the outcomes of the process. 3.2 Plenary Sessions: 3.2.1 Session I: Policy and e-government During this session delegate from Kenya, Uganda, Tanzania and EAC secretariat highlighted the current state and how the National ICT Policy in the individual member states supports the e-government vision. It has also examined the e-government initiatives and planning within the countries and the sub-region. The lessons learnt: From the Kenya experience: Strong political will at the highest level (Office of the President) Buy in of the initiatives by the stakeholder / civil servants. Phased approach Resource allocation / budgetary provision for the e-Govt program. Partnership with stakeholders, Private Sector The Kenya presentation also emphasized the need for e-integration both at the national and global levels through regional working groups dedicated to the harmonization of the e-govt initiatives in the region. Uganda presentation mainly concentrated on the core initiatives in local government like DistrictNet, LoGICS, LoGFIAS etc. In all, Ugandan presentation underlined the need of strengthening some key areas for successful e-government initiatives: Infrastructure, Human Resources, Research & Development and partnership between government and private sectors. Tanzania public service consists of nearly 300.000 civil servants. In mid 1900s, the Government of Tanzania initiated a series of measures in order to become more efficient, effective and customer oriented. These efforts have put in place the foundation of an e-government focusing on three mains priorities: DISD/RA/MF/AMS/1.04 5 - establish a focal point in the public service to coalesce and reinforce existing, but fragmented and independent e-government initiatives; - build a national wide area network to carry efficient voice and data communications among all government offices and - create awareness of these opportunities. The East Africa secretariat highlighted the following sub-regional projects: Study on Regional Communications Regulatory Strategy – Harmonize communication regulatory policies. Trunking Telecom Network Cross-Border Connectivity Project – Implement or establish direct phone links between border towns. Postal Automation Project Regional Communications Initiatives Study on harmonization of national e-strategy by sub-regional EAC appointed task force. 3.2.2 Session II: e-government experiences in other countries in Africa and Canada E-government strategy formulation and implementation experiences from Canada and Gambia have been highlighted during this session. Lessons learnt: From Canadian experience: Canada’s Approach to eGovernment is more citizen focused The governments’ commitment towards eGovernment is very well stated in the following paragraph from Head of State. “Our goal is to be known around the world as the government most connected to its citizens, with Canadians able to access all government information and services on-line at the time and place of their choosing.” Status of Canada GOL by May 2004, include 130 services on-line Canadian experience, business driven, includes collaboration, coordination, transformation and innovation within and around the different government entities. From Gambia The e-Government Strategy Development experience in The Gambia is supported and assisted by ECA. The presentation highlighted the participatory approach adopted in the development of the strategy and emphasized the need to assess a country’s e- DISD/RA/MF/AMS/1.04 6 readiness and develop a broad participatory consultation in order to develop a suitable e-government programme. 3.2.3 Session III: e-government for Regional Integration and Economic Development The session highlighted the opportunities of sub-regional strategy, key elements, best practices of e-government and its implication on regional integration, African Information Society Initiative (AISI) framework at sub-regional level, the value of e- government, the Inter University Council of East Africa initiative, e-government financial model and view from e-Policy Resource Centre have been highlighted during this session. At the sub-regional and regional levels, the vision of AISI provides the framework for formulating policies and plans through Regional Economic Communities (RECs) and intergovernmental associations to, among other things, harmonize and coordinate national efforts towards sub-regional strategies. More specifically, ECA’s assistance concentrates on the areas of regional integration through the: Harmonization of national regulatory frameworks as countries deregulate and liberalize their telecommunication markets; Creation of a framework for the development of ICT infrastructure that can facilitate regional economic integration goals of the continent Promotion of open standards, and interconnectivity; and Strengthening capacity at the sub-regional level in ICT for development activities. Through e-government value topic, priorities of an eGov strategy as value to user, value to investor, value of infrastructure, value to employees has been pointed. At the IUCEA level ongoing research and development e-government platform involving three universities from partners States have been discussed. Strong emphasis on public requirements towards the government has been stressed by ePolnet representative. 3.2.4 Session IV: e-Government applications The following topics have been presented and discussed during this session: - e-Post: a case study for the Tanzania Post Corporation and Post initiative geared at enabling egovernment in the East African Region; - National identity management solutions by HP - Developing an egovernment platform for developing countries by private sector, soft-tech group - Multilingual – multi-alphabet research and development initiative supported by ECA at Addis Ababa University - E-government as an enabler of eTourism DISD/RA/MF/AMS/1.04 7 - The security dimension of e-government - E-agribiz: wiring the farmers. - Open Source Software (OSS) and egovernment: opportunities of the creation and use of free / open source software and open content for e-government platform in Africa - EAC Partners States Gateway initiatives 3.2.5 Session V: Framework for developing a regional e-government strategy The session focused on essential issues and elements, which need to be considered when developing an e-government strategy. In a way forward to the strategy development the steps he proposed for the process were: Conducting country-specific assessment of the enabling environment and readiness for regional e-cooperation. Experience sharing on e-government among the EAC member states on e- government initiatives already undertaken by governments. Formation of a Task Force / Core Group on Regional e-Government Strategy for East Africa to design a cooperation road map Developing the Regional Strategy Based on the outcome of the Task Force / Core Group deliberations and declared commitments from the member states the Regional e-Government Strategy to be adopted as necessary protocol/agreement by the EAC member states. 3.3 Breakout Sessions: The way Forward Two breakout sessions has been organized to reflect on the way forward to formulate a sub-regional East African Community e-Government strategy and master plan as a tool for achieving regional integration objectives between the three East African partner States. Recommendations from the two sessions and major issues raised during the workshop have been integrated in consensus statement. IV- Workshop key achievements DISD/RA/MF/AMS/1.04 8 The following results were achieved by the Conference: The EAC Partner States and other participants recognized the need to promote harmonization and coordination of ICT policy and strategy, to create framework for sharing, promoting collaboration on cross-border political and data flow issues to avoid duplication, error, aggregate resources for the benefit of the community Both Hon Dr Mary Nagu, Minister of State, Office of the President and Hon Prof M. J. Mwandosya, Ministry of Communication and transport have ensured EAC secretariat , the Tanzania political support at the level of EAC council for the implementation of the sub-regional e-government strategy and establishment of related conducive environment needed The workshop constituted an opportunity to share view , experience, raise bottleneck and agree on the best practice for e-government platforms Commitment of EAC to collaborate with ECA for the development of sub- regional e-government harmonized platform Commitment of EAC partner States to establish a working group to follow the process and ensure the involvement of all the countries Commitment of EAC partner States to establish en observatory mechanism for evaluation, monitoring and research and development promotion beyond the formulation of sub-regional e-government strategy Action plan for the process of formulating EAC e-government strategy was developed. V- Requests to ECA The workshop requested ECA to support, with relevant partners and stakeholders the following activities: Formulation of EAC sub-regional e-government strategy, a TOR was jointly prepared and attached Participation to EAC e-government working group and providing of the framework for discussion list among members Technical and Institutional assistance in the observatory body and providing PICTA framework to ensure the support of various partners during the implementation of the e-government strategy VI- The way forward DISD/RA/MF/AMS/1.04 9 The workshop agreed on the following statement as the way forward: EAST AFRICAN COMMUNITY E-GOVERNMENT WORKSHOP NOVEMBER 17-19, 2004-11-18 CONSENSUS STATEMENT PART I: Preamble The Consensus - The use of Information and Communication Technology in public administration, fondly referred to as e-Government is gaining momentum. This combined with organisational change and new skills in public institutions will improve public services and democratic processes and strengthen support to public policies, increase accountability and productivity. - The potential of e-Government goes far beyond the early achievements of online public services. It is, therefore, understandable that e-Government has been defined as a priority in many countries - Recognising e-government as the use of ICTs in public administrations combined with organisational change and development of new skills, in order to improve public services and democratic processes and strengthen support to public policies; - E-government is emerging as a critical component of economic development and public sector reform in Africa. - The challenges facing Governments include developing the required capacity to access and leverage the knowledge resources necessary to support the move towards e-governance and public sector reform in Africa; - To deliver e-Government, leadership and long-term commitment are sought from policy decision-makers at all levels (central, regional and local), senior managers in the public service, private sector and the civil society ; - Recognising the strategic plan 2001-2005 of East African Community constitutes a potential framework to facilitate dialogue, build political consensus, and assist member states to develop a common vision; - Recognising the need to improve efficiency, productivity, quality of public services, to satisfy citizens expectations of new standards of service provision allowing flexibility; DISD/RA/MF/AMS/1.04 10 - Recognising the need to promote harmonization and coordination of ICT policy and regulatory framework, to create framework for sharing, promoting collaboration on cross-border political issues and cross-border data flow; - Recognising the African Information Society Initiative (AISI) as the major framework for African countries, Regional Economic Community (RECs) and sub- regional associations for harnessing ICT for development and the socio-economic impacts that can be achieved through its’ effective implementation; - Recognising the need to develop harmonised and co-ordinated sub-regional e- government framework; - Recognising the needs to put in place a harmonised sub-regional ICTs policy and legal framework that will spell out the latitude for implementation of e-government in the sub-region. PART II: Recommendations 1. To develop a harmonized and co-coordinated regional e-government strategy for East Africa by the end of 2005. 2. The establishment of e-government Working Group The East Africa e-government Working Group (EAWG) include representatives from the three East African Partners States, ECA and EAC should be established as a peer review mechanism to develop an e-government observatory and applications to support delivery of services in the three (3) countries; The East Africa Working Group may evolve into a permanent Eat Africa Steering Committee on e-Government. The EAWG among other activities will: - Propose assessments studies within the various member states with the view to formulate sub-regional e-government strategy; - Through EAC identify and promote political and public sector champions for each participating country; - Through EAC ensure political support for the endorsement of the e-government strategy and its implementation; - Promote the development of information, knowledge on e-government best practices to assist African Governments make the right choices in their move towards adopting e-government applications; - Through EAC and ECA promote collaboration among Africa regional organizations to further the objectives of e-government; - Promote cost effective e-government solutions in the region; DISD/RA/MF/AMS/1.04 11 - Through EAC and ECA promote international and national partnerships and networking for the implementation of e-government activities; - Propose e-government observatory mechanism to ensure the basis for research and provide much-needed data on the social, economic and political impact of e- Government. 3. Towards EAC partners States - Partners States to support EAC secretariat in facilitating the coordination of the formulation and implementation of e-government process 4. Act on identified achievable actions - Establish an online discussion list to enable the working group initiate online collaboration and discussions - Government to undertake public reform for effective use and adoption - Develop an e-government training program for civil servant - Promote awareness campaign on e-government - Develop applications that make use of available and appropriate technologies; - Set-up an e-learning platform - Set-up metadata standards for e-government - Develop sub-regional resource mapping using GIS - Ensure accessibility of information by the disadvantage - Integrating of the country’ development Gateway - Develop local content - Integrate statistics bureaus - Promote sub-regional approach to information security for e-government - Establishment of .ea Top Level Domain in view of the envisaged EA political federation. 5. Identified priority area - Customs control - eParliament - eHealth - e-banking, e-procurement - e-commerce - Information on meteorology 6. Timeline DISD/RA/MF/AMS/1.04 12 Activities D J F M A M J J A S Responsibility Establishment of EAWG EAC &ECA Letter to be sent by EAC to partner States for the nomination of members Propose assessments studies within the Consultant various member states with the view to ECA & EAC secretariat formulate sub-regional e-government strategy; Through EAC identify and promote Partners States political and public sector champions for each participating country; Through EAC ensure political support EAC secretariat for the endorsement of the e- Partners States government strategy and its implementation; Promote the development of EAC secretariat information, knowledge on e- government best practices to assist African Governments make the right choices in their move towards adopting e-government applications; Through EAC and ECA promote ECA && EAC collaboration among Africa regional secretariat organizations to further the objectives of e-government; Promote cost effective e-government EAC and Partners solutions in the region; States Through EAC and ECA promote EAC secretariat international and national partnerships and networking for the implementation of e-government activities; Propose e-government observatory Consultant mechanism to ensure the basis for EAC secretariat To prepare the research and provide much-needed data Observatory TOR on the social, economic and political Partners States impact of e-Government. DISD/RA/MF/AMS/1.04 13 ANNEXE- I: TOR of Consultation THE DEVELOPMENT OF e-GOVERNMENT REGIONAL FRAMEWORK FOR EAST AFRICAN COMMUNITY (EAC) TERMS OF REFERENCE Introduction The vision of regional integration in East Africa is to create wealth, raise the living standards of all people of East Africa and enhance international competitiveness of the region. The key to achieving this vision is increased production, trade and investments in the region with Information and Communication Technologies playing a leading role. Due to historical reasons, the region has had a tradition of sharing and collaborating in the provision of telecommunications and postal services. Operating under the East African Common Services Organisation and the East African Community (1966-76), the postal and telecommunications services were provided by a single organization. The information and knowledge-exchange driven third millennium requires reliable ICT services as a key national and regional resource. Furthermore, the EAC Treaty emphasises co-operation to achieve coordinated, harmonized, and complementary infrastructural development. Subsequent to the foregoing, the three East Africa Community Partner States are already at different stages of development of their National ICT Policy. Tanzania finalised and published her National ICT Policy in March 2003, while those of Kenya and Uganda are at the advance stages of finalisation. Copies of the completed Tanzania National ICT and Draft ICT Policies for Kenya and Uganda were made available to the EAC Secretariat and were in turn forwarded to members of the ICT Task Force for their internalisation in preparation for the harmonisation task. On Development of e-Government Strategy, Kenya has already published her e- Governance Strategy in March 2004 while Uganda has just secured a grant of US$ 318,000 from the United States Trade and Development Agency to undertake a feasibility study for an Integrated Information and Communications Technology (ICT) Network for government related functions (e-Government). Tanzania is implementing various e- Government initiatives in the area of Civil Service Reform but is yet to develop a national e-Government Strategy. Meanwhile, Uganda recently embarked on an initiative of reviewing her laws with the view to making it possible for electronic documents including fax, e-transaction, e-mails to be acceptable in court of law. The initiative aims at putting in place legal and regulatory framework that would facilitate e-commerce in the country. Building an E- DISD/RA/MF/AMS/1.04 14 commerce responsive environment in the region would be one of the major issues that the harmonised Regional ICT Policy would need to address. EAC is also finalizing a Study on Harmonisation of the Regional Communications Regulatory, which started in June 2003. The main objectives of the Study are to assess the state of Communications Regulatory framework in the three Partner States; and to develop a Harmonised Regional Communications Regulatory Framework for the EAC Partner States which could bring about a vibrant communications sector in East Africa which would be mutually supportive to the implementation of the recently signed EA Customs Union Protocol and hence accelerate economic development in the region. Implementation of e-Government by the three Partner States is one of the recommendations emanating from the Study Report. EAC is also finalizing a Study on Harmonisation of the Regional Communications Regulatory, which started in June 2003. The main objectives of the Study are to assess the state of Communications Regulatory framework in the three Partner States; and to develop a Harmonised Regional Communications Regulatory Framework for the EAC Partner States which could bring about a vibrant communications sector in East Africa which would be mutually supportive to the implementation of the recently signed EA Customs Union Protocol and hence accelerate economic development in the region. Implementation of e-Government by the three Partner States is one of the recommendations emanating from the Study Report. At sub-regional level, in January 2003, COMESA finalised the preparation of its Model ICT Policy, which started in 2002. All three EAC Partner States were involved in the Model Policy preparations; Kenya and Uganda in their capacity as COMESA members and Tanzania as an observer. The Association of Regulators in Africa (ARICEA) in collaboration with COMESA Secretariat finalised various specific ICT Model Guidelines in February 2004 during their Annual Meeting held in Kampala, Uganda. The development of a regional ICT strategy is being undertaken as part of the implementation of the African Information Society Initiative (AISI). AISI is a regional framework for Africa’s quest to bridge the digital divide that originated from a resolution of the 22nd meeting of ECA’s Conference of African Ministers of Social and Economic Planning in 1996. It was adopted the same year by the Summit of Heads of State and Government of the Organization of African Unity and supported by the then G7+1 as Africa’s major ICT initiative in its 1997 Denver Summit. Activities being undertaken within the framework of AISI include the development of national e-strategies/policies to deploy, harness and exploit ICTs for socioeconomic development at the local, national and sub-regional levels, including national spatial data. At the sub-regional and regional levels, the vision of AISI provides the framework for formulating policies and plans through Regional Economic Communities (RECs) to among other things, harmonize and coordinate national efforts as an integration strategy. More specifically, ECA’s assistance concentrates on the areas of DISD/RA/MF/AMS/1.04 15 i. harmonization of national regulatory frameworks as countries deregulate and liberalize their telecommunication markets; ii. creation of a framework for the development of ICT infrastructure that can facilitate regional economic integration goals of the continent; and iii. strengthening capacity at the sub-regional level in ICT for development and building a critical mass to facilitate regional integration through ICTs. Objectives In this background, ECA was requested to assist EAC by undertaking a study with a view to proposing a harmonized policy and strategy framework for e-government among EAC countries. The main objectives of the development of an e- Government Regional Framework at EAC include the promotion of ICT usage for regional economic integration, enhancement of connectivity and access to ICT services among and within the member States and identification of applications, services and content for the sub- region, while encouraging multi-stakeholders partnerships. The proposed framework will cover all major aspects of regional cooperation on e- government. It will also, where relevant, address policy, legislation, regulation, resources and other issues referred to in the respective national ICT Policies where available as well as e-government strategies and other policy documents. Tasks As part of ECA’s assistance to EAC, the objective of this consultancy is to develop a sub- regional EAC e- government strategy. More specifically, the consultant is expected to Output 1: A documented analysis on national, regional and international activities in the development of e-government. The activities required to produce this analysis include: Establish a methodology for data collection and analysis to be used during visits to Partner States namely Kenya, Uganda and Tanzania; Desk research on existing e-government initiatives among EAC Partners States; Consultations with Partners States to collect information on current activities and requirements and identify challenges and opportunities in promoting e-government; Investigation on existing approaches and activities within EAC countries and other sub-regions in Africa Review of international standards, recommendations and frameworks which are relevant to the sub-region as well as the Plan of Action adopted at WSIS; DISD/RA/MF/AMS/1.04 16 Proposal on the development of common terminology Output 2: A documented analysis on various options to develop a harmonized e- government strategy Activities required to identify the options include: Conduct country-specific assessment of the enabling environment and readiness for regional e-government cooperation; Identify opportunities and constraints in implementing e-government initiatives that need to be addressed at the sub-regional level; Highlight factors, such as certain existing or emerging technologies or innovative approaches, which may help overcome or ameliorate constraints that face EAC Partner States in the implementation of regional e-government initiatives; Propose a mechanism to encourage the participation of Private Sector, Civil society, in the implementation of e-government initiatives; Preparation of a discussion paper on various options based on the findings of the output 1 to be discussed by member States Output 3: A high-level forum and series of consultation workshops organized for representatives of EAC Partner States and other key stakeholders, such as private sector companies, mass media and academia, to discuss findings of the assessment and the proposed e-government strategy After the consultation meetings, the consultant is expected to incorporate the feedback, comments and suggestions from the participants into the study and present the recommended options to the EAC Secretariat. Output 4: Regional e-government strategy for EAC document : Propose an observatory mechanism to ensure the monitoring and evaluation of the process and promotion of research and development; Develop a Regional e-Government Strategy for EAC Upon completion of the assignments, final report shall be compiled in which each phase and task of the TOR will form a separate chapter Expected Outcomes1 After undertaking the above activities, the consultant is expected to produce a draft report of findings on the status of E-Readiness among EAC Partner States and e-government initiatives undertaken; and a draft e-Government Strategy document for EAC. 1 Please note that ECA and EAC own the intellectual property rights of all the outputs (reports, documents on methodologies, models) of this exercise. DISD/RA/MF/AMS/1.04 17 Duration of Consultancy The consultancy is expected to start on 15th January 2005 and end 14th April 2005 (3months). Consultancy Fees2 Qualification The consultant should have an advanced degree in ICT, Development or any related fields. Experience The consultant needs prior experience and involvement in the development of ICT policies, plans and strategies and information society issues. Language The consultant must be fluent in English. Contact Person in ECA Aida Opoku-Mensah Team Leader, Promoting ICTs for Development Development Information Services Division Phone: 251-1-511167 Fax: 251-1-510512 E-mail: firstname.lastname@example.org DISD/RA/MF/AMS/1.04 18 Annex II: Workshop Agenda East African Community ECA East Africa Regional E-Government Strategy Workshop Dar es Salaam International Conference Center 17th – 19th November 2004 Dar es Salaam, Tanzania DRAFT PROGRAMME OF WORK Day 1: Wednesday 17 November 08:00-09:00 Registration 09:30- 10:00 Opening Ceremony: Welcoming address by: Dr. Kipyego Cheluget, Deputy Secretary General, Project & Programmes, EAC Opening statements by: Mr Mbaye Diouf, Director, ECA Sub-regional Office for East Africa Tbd -Minister from Tanzania Government 10:00-10:30 Tea Break 10:30-13:00 Plenary Session 1: Policy and e Government Chair: Mr. Mbaye Diouf, Director, ECA Sub-regional Office for East Africa, ECA Objectives: This session will examine the current state of egovernment and how the National ICT Policy in the individual member states supports the egovernment vision. The session will also examine the planning and on going programmes through various DISD/RA/MF/AMS/1.04 19 country and regional presentations and a panel discussions. Theme 1: Status of e-Governance in EA - Country Presentations Speakers: Kenya: Mr. Andrew Gakiria, E-government program, Cabinet office of the President, Kenya Uganda: Ms. Bitwayiki Constantine, Chief Information Technology, Ministry of Local Government Tanzania: Mr. David Sawe, IT Director Civil Service Commission Theme 2: ICT Policy and e-Government in EA - Presentations on ICT Policy Development Initiatives Kenya: Dr. J. Kulubi, Communications Secretary, National Communications Secretariat, Kenya Uganda: Dr. G. Kiibuka, Commissioner- ICT, Ministry of Works, Communications and Housing, Uganda Tanzania: Eng. A.B.C.Kowero, Tanzania Ministry of Communication and Transport, EAC: Mr. Enock Yonazi, Eng. Planner, Communications, EAC Secretariat 13.00:-14:30 LUNCH BREAK 14:30- 16.00 Plenary Session II: e-Government experiences in other countries in Africa & Canada Objective: This session will look at e-Government and experiences in other countries in Africa (The Gambia, Ethiopia and Rwanda) and Canada and the national eStrategies applied. Key issues regarding e-governmenet appliactions will be identified through experts presentations Chair: Dr. Kipyego Cheluget, Deputy Secretary General, EAC Speakers: Gambia : Dr Baharul Islam, ECA Rwanda: Mr. Juma Okech, Director of RITA Ethiopia: Mr. Gemechu Geleta, ICT Development Authority, Ethiopia Canada: Ms. Shauneen Furlong, Executive Director, Government DISD/RA/MF/AMS/1.04 20 On-Line, Government of Canada 16:00-16:30 Tea Break 16:30-17:30 Discussions Day 2: Thursday 18 November 2004 8:30-10:30 Plenary Session III: e-Government for Regional Integration and Economic Development Chair: Dr. J. Kulubi, Communications Secretary, National Communications Secretariat, Kenya Objectives: The speakers will discuss the key elements; best practices and challenges of e-governance and its implications on regional integration. Speakers: Mr Thierry Amoussougbo, ECA ICT Regional Advisor: AISI Regional Integration and Harmonization policy and strategies Dr. Florence Etta, Co-Ordinator, Kenya ICT Policy Project- IDRC; e-Government Development- Approaches Mr Tuomo Raitanen, Technical Adviser ICT; ICT Policies and Strategies Mr. Philip Ayoo, ICT Coordinator, Inter University Council of East Africa; East Africa e-Gov Project Mr. Jacques Bouchard, Senior Policy Advisor, Canadian e-Policy Resource Centre (CePRC); e-Government –Theoretical Framework 10:30-11.00 Discussions 11:00-11:30 Tea break 11.30-13.00 Plenary Session IV: e-Government Applications Chair: Dr. Florence Etta, Co-ordinator, ICT Policy Project, IDRC Objectives: This session will look at various e-applications and suggest possible inclusion in the proposed regional e-government strategy through expert presentations from country development cateways with special focus on private sector participation, gender, and civil society. A session on specific applications and adoption of technologies such as Open Source Software, local content ceration (Multilingual multi-alphabet) and e-Post will also be presented and discussed. Speakers: I) Country Development Gateways: Mrs. Margareth Nzuki, Tanzania Mr. Fred Mukholi; Uganda Prof. Wafula Masai, Kenya DISD/RA/MF/AMS/1.04 21 ii) Other Applications: Mr. Andrew Gewe: e-Post - Tanzania Post Corporation 13:00- 14:30 LUNCH BREAK 14:30- 15:30 Other Applications (ctd): Dr. Yirsaw Ayarew, Addis Ababa University:- Multilingual multi-alphabet, Ethiopia Mr. Bill Kagai:Open Source Software (OSS), FOSSFA 15:30- 16:00 Discussion 16:30-16:30 Tea 16:30-17:30 Plenary Session V: Framework for Developing a Regional E-Government Strategy Chair: Dr. G. Kiibuka, Commissioner- ICT, Ministry of Works, Communications and Housing, Uganda Objectives: This session will focus on essential issues and elements, which need to be considered when developing an e-government strategy at national and regional levels. Issues identified in this session will form the basis for developing a regional e- government strategy in the subsequent sessions. Speakers: - Dr Baharul Islam, ECA - Mr. Jacques Bouchard, e-Pol - Day 3: Friday 19th November 2004 8.30 :-10 :30 Breakaway Session VI: Stakeholders Roundtable Objectives This session will focus on the developing a regional partnership eGovernment strategy that will have participation from the public sector and civil society. The public service as the service provider; the private sector as the technology supplier and integrator and a consumer and the civil society representing the consumers. This session will be conducted in thematic working groups. Chair: Mr Thierry Amoussougbo, ECA ICT Regional Advisor: Co – Chairs: tba Fours Break Away Sessions: i) Gender; ii) Civil Society; iii) Academia; & iv) Private Sector DISD/RA/MF/AMS/1.04 22 10:30-11.00 Tea Break 11:00-13:00 Plenary Session VIII: Development of Regional EAC E-Government Strategy Chair: Mr. David Sawe, IT Director Civil Service Commission Objectives: To discuss and agree on the way forward towards developing a The East African e-Government Strategy regional Presenters: Mr Thierry Amoussougbo, ECA Mr. E. Yonazi, EAC Mr. Jacques Bouchard, e-Pol 13:00-14:30 LUNCH BREAK 14:30-15:30 Plenary Session iX: Closing Ceremony Chair: Dr. Kipyego Cheluget, Deputy Secretary General, Project & Programmes, EAC Closing statements by: - Mr Thierry Amoussougbo, ECA - Tbd -Minister/Official from Tanzania Government DISD/RA/MF/AMS/1.04 23 Annex III: List of Participants Organisation Country First Name Surname world Summit Award Digit Africa Austria Thomas Biebl CPRC Canada Jacques Bouchard overnment On-line Canada Shauneen Furlong Oracle Dubai Fadi Abdulkhlek Addis Ababa University Ethiopia Yirsaw Ayalew ECA Ethiopia Tuomo Raitanen ICT Development Authority Ethiopia Gemechu Geleta ICT ploicies Strategies Ethiopia Thiery Amoussougbo Inter University council of East Africa Ethiopia Philip Ayoo UN-ECA Ethiopia Dr. Baharul Islam Messen Machm-IT Germany Hagel Graf Gilat Satcom Israel Moshe Drory FOSSFA Kenya Bill Kagai Govt of Kenya Kenya Kulubi James HP Kenya David Ndung'u HP Kenya Ken Mbwaya IDRC Kenya Dr. Florence Etta IDRC Kenya Edith Adera Jomo Kenyatta University Kenya Joseph Wafula Kenya Development Gateway Kenya Wafula Masai National Communications Secretariat Kenya Dr. j Kulubi Office of the President Kenya Andrew Gakiria Office of the President Kenya Andrew Nderito SAP East Africa Kenya Richard Kiplagat USAID Kenya Daniel Ohonde STCL lkjlkj Peter Redelinghuys Kinondoni Municipal Council N Joash Nyitambe USAID N Tom Muga IICD Nertherlands Tjalling Vonk SAP Nigeria Nigeria Soji Ampampa Soft nln Shashi Bhushan RITA Rwanda Juma Oketch Vodacom Group South Africa Phindile Dyani Vodacon Group South Africa Henry Stephan Stock holm University Sweden Rosocilios Casmil ABM Knowledgeware Ltd Tanzania Mohamed Bin Saleem AFRICAN YOUTH DEVELOPMENT ALLIANCE(AYDA TANZAIA) TANZANIA ISSA ISIHAKA AFSAT Communications Tanzania Frank Goyayi Bank of Tanzania Tanzania Edward Makwaia Civil Service Commision Tanzania David Sawe COSTECH Tanzania Ali Ayub Kalufya DISD/RA/MF/AMS/1.04 24 COSTECH Tanzania Enock Mpenzwa D.I.C.C. Tanzania Jackline Shirima Datavision Tanzania Eric macoi DICC TANZANIA DANA TURC DICC TANZANIA MARIAH GEOFFREY DIGIT Africa Tanzania Leopold Rweyemamu Dile promotion Group Tanzania Fredy Sumari DIT Tanzania R. J Masika DIT Tanzania Vitalis Ndume East African Community Tanzania Dr. Kipyego Cheluget ECA Tanzania Mbaye Diouf ELCT. Konde Diocese Tanzania Dr. Israel-Peter Mwakyolile Embassy of Sweden Tanzania Nils Jensen EZRF-TZDG Tanzania Evonne Massawe Graduates Synergy Tanzania Israel Kyame Graduates Synergy Tanzania Marwa Shirati Health & Medicare Foudation Tanzania Enirisha Msemo HEMFA Tanzania Falician Lyimo HEMFA (sub-office) Tanzania Mgesi Juma MAC Publishers Tanzania Justina Ruhumbika Min of Communication & Transport Tanzania Kamulika Masegese Ministry of Agriculture Tanzania Richard Kugaga Ministry of Communication and Transport Tanzania Eng.A. B. C Kowero Ministry of Communication and Transport Tanzania Ole E Kambaine Ministry of Defence Tanzania Col. Abihudi Nalingigwa Ministry of Defence Tanzania Dr. Abas S Katalla Ministry of Health Tanzania Vainess Nyange Ministry of Home Affairs Tanzania Isack Nantanga Ministry of Home affairs Tanzania Venance Ntiyalundura MINISTRY OF HOME AFFAIRS TANZANIA VENANCE NTIYALUNDURA Ministry of Justice Tanzania Charles Masolwa Ministry of lands Tanzania Appolinary Masilingi ministry of lands Tanzania Theresa Mghanga Ministry of Lands & Human Settlement Tanzania Elikunda Mshanga Ministry of Natural Resourses & Tourism Tanzania Augustine Mwailolo Ministry of State, Office of the President Tanzania Mary Nagu Misinga Communications Tanzania Kisat Hango MOD Tanzania Abihudi Nalingingwa Mzumbe Tanzania Faustine Kamuzora Mzumbe University Tanzania Faustin Kamuzora N Tanzania M Nyenzi office of the president Tanzania Hon. Dr. Mary Nagu Paliament Tanzania Pr. Henry Mgombelo Paradise Holiday Resort Tanzania Awes Sheriff paradise holiday resort Tanzania Leyla Ahmed Parliament Tanzania Ismail Seleman PKF Tanzania Sujata Jaffer Royal Insurance Tanzania Stephen Nshubemuki DISD/RA/MF/AMS/1.04 25 SCI Tanzania Mary N SCI Tanzania Parag Manderatta SCI (T) Ltd Tanzania Faiza Adam SCI (T) Ltd Tanzania Mary Kagaruki Society for rural development initiative Tanzania Erwin Msambka Soft-Tech Consultants Tanzania Nitesh Parmar Softetch Group Tanzania Harrish Bhatt Sokoine University Tanzania Camillius Sanga Standard Chartered Bank Tanzania Laurence Mafuru Star Telecom Tanzania Hussein Dharsee stcl tanzania zaheer nurmohamed T.R.A Tanzania Joseph Mnzava T.R.A Tanzania Robert Mnyonyi Tansat (T) Ltd. Tanzania Charles Mwakambonja Tanzania Airports Authority Tanzania Abdulrahman Mbamba Tanzania Chamber of Commerce Tanzania Edwin Mwenda Tanzania Development Gateway Tanzania Margaret Nzuki Tanzania ICT Tanzania Mahmod Kombo Tanzania Posts Corp Tanzania Andrew Gewe Techno Brain Tanzania Manoj Shanker TGDLC Tanzania Arkie Mwalwega TGDLC Tanzania Charles Senkondo TRA Tanzania Castory Ngowo UCC Tanzania Frank Tilunguliwa UCC Tanzania Graham Wilson Universal Communications Tanzania Khasim Ebrahim Universal Communications Tanzania Sheikh Abdul University Computing Center Tanzania Atanas Cosmas University Computing Centre Tanzania Respickius Casmir University computing Centre Tanzania Wambura Nyamwasha VAC Income Invest Limited Tanzania Inno Shango Vesl Techonolgy Tanzania Vijaye Beeharry Vodacom Tanzania Maharage Chande ABM Knowledgeware LTD UAE, Dubai Pramod Sethi EAC Secretariat Uganda Enock Yonanzi Int. Data Solution Uganda Isaac Kasana Ministry of Local Government Uganda Bitwayiki Contatine Ministry of works Communication Uganda Dr. G Kiibuka Parliament of Uganda Uganda Aloysius Makata Uganda Development Gateway Uganda Fred Mkholi HP UK Milan Sterba HP UK Rudi Richter International Tax Compliance USA Richard Lee SAP Zimbabwe Haven Chikunbu DISD/RA/MF/AMS/1.04 26
"Report on - Economic Commission for Africa"