Offshoring Secrets by P-HappyAbout

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Global corporations, especially those with large operations in the west, are constantly seeking to reduce costs, improve bottom lines, and create "quarterly results" magic in the least possible time. When such dictates are handed down from the boardroom, the management goes into a flurry of exploring avenues. Typically, the first recommendation off the bat is to explore India, and setting up an Indian operation to achieve those magical numbers. After the initial brew-ha-ha about Offshoring, job losses, and so on have died down within the company, a fatalistic sense of helplessness settles in. The management team is up against the wall, wondering how it would start achieving the impossible—the headaches have just begun.

Enough has been written about offshore services, the "flattening" of the world, and so on. But there is no book that tackles the issue of HOW to do it. In this book, I have drawn upon my years of experiences and interactions with various people in this industry in setting up and running an India operation. You will also understand the issues faced by managers in India, and their frustrations in dealing with their counterparts in the parent company. This book can be used to:
Resolve cultural clashes
Overcome communication issues
Understand the risk analysis
Support successful hiring and retention
Support people management
Understand various HR and Government policies to adhere to
Drive project execution

Contains a foreword by Vinod Khosla who says "I will be the first to recommend this book to my portfolio companies..."

More Info
									Offshoring Secrets
Offshoring

Author: Utkarsh Rai



Edition: First
Age Group: 23-50
Table of Contents

Foreword by Vinod Khosla

Chapter One: A brief history

Chapter Two: Choosing the Right Leader

Chapter Three: Setting up the Operations

Chapter Four: Recruitment

Chapter Five: Culture & Policies

Chapter Six: People Management

Chapter Seven: Execution is Everything

Appendix A: Terms and Their Meaning

Appendix B: List of Vendors to Manage

Appendix C: Various Policies to Adhere to

Appendix D: Case Solutions
Description

Global corporations, especially those with large operations in the west, are constantly seeking to reduce
costs, improve bottom lines, and create "quarterly results" magic in the least possible time. When such
dictates are handed down from the boardroom, the management goes into a flurry of exploring avenues.
Typically, the first recommendation off the bat is to explore India, and setting up an Indian operation to
achieve those magical numbers. After the initial brew-ha-ha about Offshoring, job losses, and so on have
died down within the company, a fatalistic sense of helplessness settles in. The management team is up
against the wall, wondering how it would start achieving the impossible—the headaches have just begun.

Enough has been written about offshore services, the "flattening" of the world, and so on. But there is no
book that tackles the issue of HOW to do it. In this book, I have drawn upon my years of experiences and
interactions with various people in this industry in setting up and running an India operation. You will also
understand the issues faced by managers in India, and their frustrations in dealing with their counterparts
in the parent company. This book can be used to:
Resolve cultural clashes
Overcome communication issues
Understand the risk analysis
Support successful hiring and retention
Support people management
Understand various HR and Government policies to adhere to
Drive project execution

Contains a foreword by Vinod Khosla who says "I will be the first to recommend this book to my portfolio
companies..."
Synopsis

In this book, years of experiences and interactions with various people in this industry are drawn upon to
suggest ways to setup and run an India operation. You will get solutions to numerous day-to-day
problems that managers in the parent offices face. You will also understand the issues faced by
managers in India, and their frustrations in dealing with their counterparts in the parent company.

Contains a foreword by Vinod Khosla who says "I will be the first to recommend this book to my portfolio
companies..." This book can be used to:
Resolve cultural clashes
Overcome communication issues
Understand the risk analysis
Successfully hiring and retaining
People management
Various HR and Government policies to adhere to
Project execution
Author Bio
              Utkarsh Rai
                Utkarsh Rai, head of India Operations, Infinera, started his career in the late eighties as
                one of the first few batches of IT professionals who joined Siemens in India and went on to
                work in Siemens Germany for a stint. The team returned to form a spin-off called Siemens
                Information Systems in India, an IT company. <br><br>Utkarsh moved on to work with
                Adaptec in Silicon Valley, where he was involved in a full-blown product development
lifecycle. In the boom period of the late nineties, when Indians flooded the U.S. in search of IT jobs, he
could see India—and Bangalore, specifically—being a center for product development. He flew against
the winds of the time and joined the Global Software Group at Motorola in Bangalore.<br><br>This
opportunity provided him with the experience in leading large teams, recruiting a large pool of engineers
and handling complex people issues. When the first Motorola facility in Bangalore were filling up, the
team was asked to move to a new location in Bangalore, which provided him an additional opportunity to
learn about the challenges of starting fresh. As he grew to become a member of the senior management
team of Motorola in Bangalore, he addressed operational issues like crisis management, setting up the
right compensation and benefits, adherence to government regulations and execution
challenges.<br><br>This experience prepared him for his current role as the head of India operations for
Infinera—a startup in digital optical networking—a position that he took in early 2003. At that time, there
were few people on board, and he was responsible for reinforcing the company culture and its policies,
ramping up the team in number and in skills, and over the past four years, he has achieved a smooth
execution with ownership and drive from India. He understands the Indian Government's regulations and
operational compliance, and setup a new facility in line with the expansion plan. The single largest
success has been in managing and devel
Reviews

"While many have read about outsourcing in India and China, Utkarsh truly 'owns' the experience of
establishing multiple, successful, operations in India and speaks from both his mind and his heart in this
book. Utkarsh is a wise advisor when he creates case studies to put you in the other person's shoes to
understand the environment that person or work group lives in."



"Utkarsh has experienced off-shoring himself, that is evident from the way he writes this book. From that
experience, he provides a full spectrum of all the important aspects of an off-shoring operation, in great
practical detail."



"Utkarsh's book, drawn from his substantial experience in working in this industry and then steering a
start-up to success. This is an excellent primer not only for those intending to start operations in the
already overheated IT industry in India, but also for those who are already running operations and are
facing numerous challenges to be successful."

								
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