The Registration Process Step 1: Choose your Registration Partner Step 5: Registration Assessment Tailor made for Carefully. This will not be a one-time your organization, our audit is a full review transaction. Your registrar will serve your of the implementation of your system, company for many years. You can be performed with a combination of interviews confident that your partnership with NQA with personnel and review of data. Our will be value added and rewarding to your auditors use a common sense approach, organization. using your own policies and procedures, not contrived checklists. Unlike other Step 2: Prepare and Schedule As your Registrars, NQA auditors will leave you with Registration Partner, NQA will designate a complete documented report at the close a Client Support Representative who will of the audit, giving you the opportunity work closely with you during this time to to immediately work on any issues noted, assist you to evaluate your preparedness for while they are fresh. This eliminates the audit. We will help you to determine an audit time wasted awaiting the final audit results. timeline which will minimize operational impacts and give you the greatest Step 6: Congratulations! Upon response and opportunity for a successful audit. review of any non-conformities, your NQA dedicated Client Support Representative Step 3: Our qualified auditor will perform a will issue your NQA Certificate of comprehensive readiness review of Registration, submit your accomplishment documentation and key management to international directories, and provide processes to ensure their adherence to assistance with the promotion of your requirements. This sets the stage for the achievement with registration artwork, press review of implementation at the Registration releases, and promotional items. Audit. You will receive the results of this analysis in a documented report. Step 7: Continuing Surveillance Your NQA partnership will continue with scheduled Step 4: Optional Pre-Assessment NQA offers you perioding visits, either annually or semi- an optional Preliminary Assessment using annually. These activities will sample the same Lead Auditor that will conduct portions of your system to ensure continued the Registration Audit. This offers you the conformance, and provide you with valuable opportunity to get to know your auditor, as feedback to enhance the effectiveness well as familiarize your organization with the of your system and the benefits your process. You receive a report detailing the organization derives from it. level of implementation of your system at the conclusion of this activity. Step 8: Triennial Re-Assessment Your Client Support Representative and Lead Auditor will continue to work as a team as your system evolves. NQA will perform a re- assessment of your system’s functionality and interaction every three years, and subsequently extend your Certificate of Registration. North American Headquarters North American Headquarters Tel: 1.800.649.5289 Tel: 1.800.649.5289 www.nqa-usa.com www.nqa-usa.com Your Competitive Advantage Continuous Feedback Partner for Long Term Success The registration process can be stressful and You are not just selecting a Registrar, you are selecting Today’s progressive companies, both large and small, seek confusing, but by providing continuous feedback a partner in your quest for success in the marketplace. throughout, NQA eases the pressures on our clients. NQA’s strategy for success is to maintain core values international certification of their management systems. Every year We are the only registrar with designated Client based on credibility, value-added professionalism, more organizations make NQA their registrar of choice. NQA is one Support Representatives assigned to each client, integrity, communication and competent registrations enabling us to supply timely, accurate information for all clients. Our goal is to exceed our clients’ of the largest and most respected registrars in the world, providing throughout the registration cycle. In coordination expectations. We continuously maintain sufficient companies and government organizations a single certification with our in-house Technical Experts, your NQA auditor resources which allow us to minimize typical Client Support Representative will work with your lead times to a few weeks, utilizing highly trained and resource for quality management system registration, process and organization to quickly address any technical or experienced local auditors. Additionally, your NQA product compliance services and support. (new paragraph) Our logistical questions that arise, allowing you to focus partnership brings you access to valuable informational on your primary day-to-day business activities. updates and resources, through our e-newsletters and success is a result of continuously improving the registration process, network of training partners. providing value-added assessments and conscientious monitoring of Local Attention Across the Globe Your Competitive Advantage our clients’ management systems. NQA’s global presence provides a unique capability Our approach is non-bureaucratic, thorough, to comprehensively service large, multi-national performance-based, and focused on your systems. We Our excellent internal staff and expert auditor resources have earned organizations with local attention. Wherever your do not force unnecessary controls onto your processes. growing business takes you, NQA is there with local NQA an unparalleled reputation for excellence. NQA, USA’s nationwide Our auditors conduct audits using your policies auditors who understand the culture and speak the and procedures to verify the implementation and presence, and access to the global resources of the NQA organization language. Multi-site registration sampling schemes effectiveness of both. We have developed a process are available for companies with three or more with more than 15,000 clients in over 50 countries, ensures that we that is proven, expedient and value-added. While we facilities. This results in a significant cost reduction thoroughly evaluate your system to the standards, can support the changing needs of our clients, wherever their business over individual registrations and increases the we also work with you to modify our approach to efficiency of the registration process. accommodate your organization’s needs. You can be takes them. You can be confident that your registration with NQA will confident that your registration with NQA will provide provide you with an edge over your competition. you with an edge over your competition. The Key Steps The NQA Advantage • Quotation and Application for Registration • Experience: NQA has been in business for over two decades and has more than 15,000 clients worldwide. Your Partner • Readiness Review of Your System • Optional Preliminary Assessment • Single Point of Contact: NQA provides each client with a dedicated Client Support Representative. for • Registration Assessment • Corrective Action Response • Competitive Pricing: NQA provides clear pricing with no hidden fees. • Outstanding Auditors: NQA auditors average 15 years of quality and industry experience. Organizational Success • Registration Certificate Issuance • Knowledgeable staff: NQA auditors have the broadest scope of industry experience available. • Continuing Surveillance North American Headquarters • International Accreditations: NQA certificates are recognized and respected the world over. • Triennial Recertification Tel: 1.800.649.5289 • Local Auditors: NQA auditors are located around the corner and around the globe. www.nqa-usa.com Under Flap Today’s progressive companies, both large and small, seek international certification of their management systems. Every year more organizations make NQA their registrar of choice. NQA is one of the largest and most respected registrars in the world, providing companies and government organizations a single certification resource for quality management system registration, process and product compliance services and support. Our success is a result of continuously improving the registration process, providing value-added assessments and conscientious monitoring of our clients’ management systems. Our excellent internal staff and expert auditor resources have earned NQA an unparalleled reputation for excellence. NQA, USA’s nationwide presence, and access to the global resources of the NQA organization with more than15,0000 clients in over 50 countries, ensures that we can support the changing needs of our customers, wherever their business takes them.