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Bijlage ACT Position Paper Cluster Vaste Telefonie Marktanalyse proces OPTA mbt relevante markten, aanmerkelijke marktmacht en op te leggen verplichtingen aan partij(en) met AMM in de markt(en) voor vaste telefonie Combinatie van remedies van belang. Retail Fixed Public Networks Access Analogue to 1* ISDN2 >1 * ISDN2 to business ISDN30 Call Origination Local calls/national calls Residential - SMP KPN Business – SMP Market EU Recommendation 1, 2 Competition problems Remedies Remarks
KPN
Number porting tariff excessive and prohibitive for customer switch Number porting tariff excessive and prohibitive for customer switch Price squeeze – absence of definition of minimum tariff
Cost-oriented tariff to be truly wholesale costs only, separated from retail costs Cost-oriented tariff to be truly wholesale costs only, separated from retail costs Require end-user tariff to be approved by regulator Price squeeze test incl. new entrants costs + cost of interconnect + margin Price squeeze test to include “discounts” Procedure to require AMM to supply information, for example full set of customer contracts Accounting separation
Not applica ble KPN
KPN
1, 2
KPN
1,2, 3, 4
Current so-called cost-oriented tariff excessive, compare EU countries Current so-called cost-oriented tariff excessive, compare EU countries Price squeeze test as in current framework insufficient
2
Price squeeze – margin squeeze retail / wholesale
Bundling/tying
Cross-subsidisation
Interoperability 06760 numbers
As result of changes in wholesale tariffs the margin can be squeezed: prohibit by link to definition of minimum retail tariff Prohibit price squeeze on certain services by requiring publication by AMM of such offers, at least to the NRA; Accounting separation Accounting separation; requirements to publisch retail and wholesale offers and specific contracts and bills to customers, at least to the NRA; price squeeze tests Adjust law to include interoperability of 06760 numbers, OPTA to issue guidelines
Price squeeze test as in current framework insufficient
International calls Wholesale Fixed Public Networks Access
-
-
5, 6
Analogue to 1*ISDN2 > 1*ISDN2 to business ISDN30
KPN KPN
KPN KPN
.. ..
This market currently does not exist
3
Call Origination
Local Regional (geo, NGN incl. 06760 MIACO and originating part in “termination model”, 088, etc) incl. transit
KPN KPN
KPN KPN
8 8 Denial of access Access + to include necessary facilities to interconnect i.e. ports, carrier systems, colocation (conditions & pricing), Reference Offer plus procedure to update RO to be speedy and to include check of conditions and tariffs through the year; non-discrimination. incl. billing and incasso essential functionality in 06760 (terminating model) and 800/900 Cost-orientation Adjust law to include interoperability to 06760 numbers, OPTA to issue “Richtsnoeren” Reference Offer (conditions, tariffs, necessary facilities, SLA) plus procedure to update RO to be speedy and to include check of conditions and tariffs. Before AMM to offer retail services, Current CPS obligations to continue more focus on transparent procedures in CLI provisioning process (denial of KPN to provision CPS for certain CLI’s, loss of CPS on certain CLI’s)
Price discrimination, excessive pricing, retention not costoriented Interoperabiliteit to 06760 numbers Withholding information
4
Wholesale price squeeze – absence of minimum national tariffs
Delaying tactics
Bundling/tying of regulated and not regulated services (for instance Rent-a-Switch)
absolute necessity to have RO wholesale services completely reviewed and ready for delivery. Procedure to require AMM to provide information. If OPTA were to find national market competitive, still necessity for national tariffs of AMM party of regional services, since AMM party needs to be prohibited from offering national services at below cost still set a national tariff RO with SLA, investigation possibilities, AMM party to answer to requests for information within x working days, AMM party to offer retail services as wholesale services RO review is ready and service ready for delivery Prohibit price squeeze by requiring RO and publication by AMM of such offers, at least to the NRA; depending on the case implying nondiscrimination whereby same offer needs to be
5
Undue requirements by AMM/overinvestment, for instance requiring entrants to interconnect in a certain way and then change these conditions (Rent-a-Switch); for instance requiring bank guarantee; for instance require billing for 800/900 or 06760 Quality discrimination Strategic design
made to non-AMM parties; accounting separation Undue requirements/ overinvestment to be reviewed in RO consultation, prohibit undue requirement/ overinvestment
National (geo, NGN) incl. transit
KPN
KPN
8
Undue use of information for example CPS customers to receive offer from AMM 800/900 different conditions for buying originating services between KPN/SNT (no transit payment) and OLO’s Wholesale 06760 origination in collecting model: so-called retention for origination and billing and incasso is excessive Denial of access
RO incl. SLA RO conditions to be reviewed in open market consultation whereby NRA answers to all comments by interested parties Undue use of information, burden of proof on AMM Non-discrimination
Cost-oriented retention
Access + to include necessary facilities to interconnect i.e. ports, carrier systems, colocation (conditions & pricing), Reference Offer plus
Currently no max to the KPN retention excessive and unpredictable Current CPS obligations to continue more focus on transparent procedures in CLI provisioning
6
Price discrimination, excessive pricing, retention not costoriented Withholding information
procedure to update RO to be speedy and to include check of conditions and tariffs through the year; non-discrimination. incl. billing and incasso essential functionality in 06760 (terminating model) and 800/900 Cost-orientation Reference Offer (conditions, tariffs, necessary facilities, SLA) plus procedure to update RO to be speedy and to include check of conditions and tariffs. Before AMM to offer retail services, absolute necessity to have RO wholesale services completely reviewed and ready for delivery. Procedure to require AMM to provide information. If OPTA were to find national market competitive, still necessity for national tariffs of AMM party of regional services,
process (denial of KPN to provision CPS for certain CLI’s, loss of CPS on certain CLI’s)
Wholesale price squeeze – absence of minimum national tariffs
7
Delaying tactics
Bundling/tying of regulated and not regulated services (for instance Rent-a-Switch)
Undue requirements by AMM/overinvestment, for instance requiring entrants to interconnect in a certain way and then change these conditions (Rent-a-Switch); for instance requiring bank guarantee; for instance require billing for 800/900 or 06760 Quality discrimination
since AMM party needs to be prohibited from offering national services at below cost still set a national tariff RO with SLA, investigation possibilities, AMM party to answer to requests for information within x working days, AMM party to offer retail services as wholesale services RO review is ready and service ready for delivery Prohibit price squeeze by requiring RO and publication by AMM of such offers, at least to the NRA; depending on the case implying nondiscrimination whereby same offer needs to be made to non-AMM parties; accounting separation Undue requirements/ overinvestment to be reviewed in RO consultation, prohibit undue requirement/ overinvestment
RO incl. SLA
8
Strategic design
Undue use of information for example CPS customers to receive offer from AMM 800/900 different conditions for buying originating services between KPN/SNT (no transit payment) and OLO’s Call Termination Local Regional incl. Transit KPN KPN KPN KPN 9 9, 10 Denial of access
RO conditions to be reviewed in open market consultation whereby NRA answers to all comments by interested parties Undue use of information, burden of proof on AMM Non-discrimination
Price discrimination, excessive pricing, retention not costoriented Withholding information
Access + to include necessary facilities to interconnect i.e. ports, carrier systems, colocation (conditions & pricing), Reference Offer plus procedure to update RO to be speedy and to include check of conditions and tariffs through the year; non-discrimination. incl. billing and incasso essential functionality in 06760 (terminating model) and 800/900 Cost-orientation Reference Offer (conditions, tariffs,
Current CPS obligations to continue more focus on transparent procedures in CLI provisioning process (denial of KPN to provision CPS for certain CLI’s, loss of CPS on certain CLI’s)
9
Wholesale price squeeze – absence of minimum national tariffs
Delaying tactics
Bundling/tying of regulated
necessary facilities, SLA) plus procedure to update RO to be speedy and to include check of conditions and tariffs. Before AMM to offer retail services, absolute necessity to have RO wholesale services completely reviewed and ready for delivery. Procedure to require AMM to provide information. If OPTA were to find national market competitive, still necessity for national tariffs of AMM party of regional services, since AMM party needs to be prohibited from offering national services at below cost still set a national tariff RO with SLA, investigation possibilities, AMM party to answer to requests for information within x working days, AMM party to offer retail services as wholesale services RO review is ready and service ready for delivery Prohibit price squeeze
10
and not regulated services (for instance Rent-a-Switch)
Undue requirements by AMM/overinvestment, for instance requiring entrants to interconnect in a certain way and then change these conditions (Rent-a-Switch); for instance requiring bank guarantee; for instance require billing for 800/900 or 06760 Quality discrimination Strategic design
by requiring RO and publication by AMM of such offers, at least to the NRA; depending on the case implying nondiscrimination whereby same offer needs to be made to non-AMM parties; accounting separation Undue requirements/ overinvestment to be reviewed in RO consultation, prohibit undue requirement/ overinvestment
Undue use of information for example CPS customers to receive offer from AMM 800/900 different conditions for buying originating services between KPN/SNT (no transit payment) and OLO’s Wholesale 06760 origination in collecting model: so-called retention for origination and
RO incl. SLA RO conditions to be reviewed in open market consultation whereby NRA answers to all comments by interested parties Undue use of information, burden of proof on AMM Non-discrimination
Cost-oriented retention
Currently no max to the KPN retention excessive and
11
National incl. transit
KPN
KPN
9, 10
billing and incasso is excessive Denial of access
Price discrimination, excessive pricing, retention not costoriented Withholding information
Access + to include necessary facilities to interconnect i.e. ports, carrier systems, colocation (conditions & pricing), Reference Offer plus procedure to update RO to be speedy and to include check of conditions and tariffs through the year; non-discrimination. incl. billing and incasso essential functionality in 06760 (terminating model) and 800/900 Cost-orientation Reference Offer (conditions, tariffs, necessary facilities, SLA) plus procedure to update RO to be speedy and to include check of conditions and tariffs. Before AMM to offer retail services, absolute necessity to have RO wholesale services completely reviewed and ready for delivery.
unpredictable Current CPS obligations to continue more focus on transparent procedures in CLI provisioning process (denial of KPN to provision CPS for certain CLI’s, loss of CPS on certain CLI’s)
12
Wholesale price squeeze – absence of minimum national tariffs
Delaying tactics
Bundling/tying of regulated and not regulated services (for instance Rent-a-Switch)
Undue requirements by AMM/overinvestment, for
Procedure to require AMM to provide information. If OPTA were to find national market competitive, still necessity for national tariffs of AMM party of regional services, since AMM party needs to be prohibited from offering national services at below cost still set a national tariff RO with SLA, investigation possibilities, AMM party to answer to requests for information within x working days, AMM party to offer retail services as wholesale services RO review is ready and service ready for delivery Prohibit price squeeze by requiring RO and publication by AMM of such offers, at least to the NRA; depending on the case implying nondiscrimination whereby same offer needs to be made to non-AMM parties; accounting separation Undue requirements/ overinvestment to be
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instance requiring entrants to interconnect in a certain way and then change these conditions (Rent-a-Switch); for instance requiring bank guarantee; for instance require billing for 800/900 or 06760 Quality discrimination Strategic design
reviewed in RO consultation, prohibit undue requirement/ overinvestment
Undue use of information for example CPS customers to receive offer from AMM 800/900 different conditions for buying originating services between KPN/SNT (no transit payment) and OLO’s NGN 06760 in “termination model” Telco’s Telco’s 9 9
RO incl. SLA RO conditions to be reviewed in open market consultation whereby NRA answers to all comments by interested parties Undue use of information, burden of proof on AMM Non-discrimination
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Relevante markt (richtsnoeren commissie voor de marktanalyse en beoordeling van amm) Substitutie vraagzijde Substitutie aanbodzijde Geografische markt Aanmerkelijke marktmacht (richtsnoeren commissie voor de marktanalyse en beoordeling van amm) Marktaandeel Totale omvang onderneming Controle over niet gemakkelijk te dupliceren infrastructuur Technologische voorsprong of superioriteit Ontbreken van kopersmarkt als tegenwicht Gemakkelijke toegang tot financiele middelen Product/dienstdiversificatie (bijv. bundeling) Schaalvoordelen Breedtevoordelen Verticale integratie Sterk ontwikkeld distributie-en verkoopnetwerk Ontbreken van potentiele concurrentie Competition problems (ERG Common Position) Refusal to deal/denial of access Discriminatory use or withholding information Delaying tactics Bundling/tying Undue requirements Quality discrimination Undue use of information about competitors Price discrimination Cross-subsidisation Predatory pricing Strategic design of product (to raise consumers’switching costs) Contract terms to raise consumers’switch cost Exclusive dealing Over-investment Excessive pricing
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Lack of investment Excessive costs/inefficiency Low quality Tacit collusion Effects First mover advantage Margin squeeze Raising rival’s costs Restriction of competition sales Foreclosure Remedies Transparency – RO, obligation to have any new service reviewed (conditions and pricing) and consulted/published Non-discrimination Accounting separation Access Price control and cost accounting … General: burden of proof on AMM Proportionality: least burdensome effective remedy A second principle is that, where infrastructure competition is not likely or feasible, due to the persistant presence of bottlenecks associated with significant economies of scale or scope or other restrictions, NRA’s will need to ensure that there is sufficient access to wholesale inputs….