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					TECHNOLOGICAL CHANGES, CONVERGENCE
                AND
             NEW JOBS



                        José Manuel Morán




WORLD MEETING OF UNI TELECOM: REGULATION AND
               SUSTAINABILITY
                        BERLIN, 11 MAY 2005

        José M. Morán

                                        mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




      I.     CHANGE AND CONVERGENCE IN
             TELECOMMUNICATIONS


      II.    BUSINESS TRANSFORMATION


      III.   THE CHANGE IN VOICE BUSINESS


      IV.    VOICE OVER INTERNET PROTOCOL: PROSPECTS
             AND RESERVATIONS


      V.     THE IMPACT ON JOBS
              José M. Morán

                                    mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán



 I . CHANGE AND CONVERGENCE IN TELECOMMUNICATIONS


   1.   CONVERGENCE AS A MOTOR OF CHANGE

        . What is convergence?

        . Economies of scale and migration of intelligence

        . Unified multi-user IP networks

        . Key to future management

        . Convergence of terminals, networks, services and content



               José M. Morán

                                             mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 I . CHANGE AND CONVERGENCE IN TELECOMMUNICATIONS

   2.   OUTSTANDING ISSUES

        . ICT and competitiveness or ICT as a commodity

        . Issues requiring more time

        . Emerging problems

        . Regulation and markets



                José M. Morán

                                            mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 I . CHANGE AND CONVERGENCE IN TELECOMMUNICATIONS

   3.   THE CHALLENGES FACING

        . Operators


        . Governments


        . Employees



                José M. Morán

                                 mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 II . THE TRANSFORMATION OF BUSINESS


   4. THE SERVICES CUSTOMERS DEMAND

       . Accessibility and applications

       . Constantly improving performance

       . Support for provision of broad band



              José M. Morán

                                          mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 II . CHANGE AND CONVERGENCE IN TELECOMMUNICATIONS

   5.   CONVERGENCE IS CHANGING BUSINESS

        . Mobility is a common factor

        . VoIP as the new cash cow?

        . The interests of all players: industry, users, content providers and

        governments.



                José M. Morán

                                                mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 III . THE CHANGE IN VOICE BUSINESS


   6.   MIGRATION AND SUBSTITUTION

        . Technology is the common factor

        . The business model

        . Fixed versus mobile




               José M. Morán

                                            mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 III .        THE CHANGE IN VOICE BUSINESS

         7.   DIFFERENT STRATEGIES

              . Of traditional operators

              . Of cable companies

              . Of mobile operators

              . The new service providers. And

              . The traditional manufacturers


                      José M. Morán

                                                 mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 III .    THE CHANGE IN VOICE BUSINESS


     8.   THE REGULATORY ENVIRONMENT


          . Interconnection with mobiles


          . VoIP and number allocation


          . Integration of fixed line and mobile



                  José M. Morán

                                                   mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 IV .    VOICE OVER IP: EXPECTATIONS AND UNCERTAINTIES


    9.   DOUBTS ABOUT REGULATION

         . The VoIP boom


         . The dynamics of business models


         . Global realities and regulatory diversity



                 José M. Morán

                                                 mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 IV .   VOICE OVER IP: EXPECTATIONS AND UNCERTAINTIES


    10. IP TELEPHONY AND CONVERGENCE

        . The value for business

        . Convergent services

        . The opportunities of outsourcing



                José M. Morán

                                             mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 IV .   VOICE OVER IP: EXPECTATIONS AND UNCERTAINTIES

    11. REGULATORY IMPLICATIONS

        . New powers


        . Possible scenarios


        . Existing regulations



                José M. Morán

                                    mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán



 V . THE IMPACT ON JOBS

   12. JOBS IN THE KNOWLEDGE SOCIETY

       . Transient jobs and continuous learning

       . Market fragmentation

       . Competitiveness, employability and workers’ rights in the

   knowledge society

              José M. Morán

                                         mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 V . THE IMPACT ON JOBS


   13. JOBS IN THE SUPERSECTOR

       . Jobs in telephone companies

       . Outsourcing as standard practice

       . Teleworking and insecurity




               José M. Morán

                                            mayo 2005
TECHNOLOGICAL CHANGES, CONVERGENCE AND NEW JOBS
José Manuel Morán




 V . THE IMPACT ON JOBS

   14. NEW CHALLENGES FOR SOCIAL DIALOGUE
       . Employability and social development

       . Competitiveness and workers’ rights

       . New working conditions

       . Social consequences



              José M. Morán

                                        mayo 2005

				
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