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					                                                                                                                                                                                                                                                                                 ANNEX 1

                                                                                         TMBC 2004/05 actual performance is compared with All English
                                                                                         authorities based upon 2004/05 comparative data provided by the Audit      Direction of travel - compares current performance
              2006/07 BVPI quarterly monitoring report -                                 Commission. TMBC 2005/06 results and 2006/07 targets are compared          against performance for the same cumulative period of                          Performance against 2006/07 target.
               full year report (April 2006 - March 2007)                                with All English authorities based upon 2005/06 comparative data           the previous year.
                                                                                         provided by the Audit Commission.

                                                                                                     Top Quartile performance                                            +        Better than previous performance               Y         Current performance achieves target / is on profile.

                 Grey cells identify that data is not applicable or not required.                    Mid Range performance                                               =        Same as previous performance                   N         Current performance not achieved / is not on profile.
                 Yellow cells identify non satisfaction BVPIs within the CPA
                 improvement plan for close scrutiny on a quarterly basis.
                                                                                                     Bottom Quartile performance                                         -        Worse than previous performance                C         Cumulative performance


                                                                                                  2004/05                              2005/06                                                                                       2006/07

                                                                                                                                                    Entry point                                                2006/07
                                                                                                                                                                                                                            Direction of        Target
                                                                                                                         2005/06                     into top                                    2006/07       full year
                                                                                           2004/05     2004/05                          2005/06                       National      2006/07                                    travel          achieved/    Explanation of variance from target/
BVPI ref.                                  BVPI short description        Lead officer                                     TMBC                       quartile/                                  quarter 4     Apr - Mar
                                                                                            target      actual                           actual                        target     TMBC target                                                  on profile   other information as appropriate
                                                                                                                          target                     bottom                                     Jan - Mar     (subject to     (+/=/-)            (Y/N)
                                                                                                                                                     quartile                                                    audit)
Corporate health
BV2a             Level of Equality Standard to which the authority
                                                                                                                                                    Not quartiled
                 conforms in respect of gender, race and disability.
                                                                        Delia Gordon
                                                                                              2             2               3              3           by AC
                                                                                                                                                                                       3            3                3           =                Y
                                                                           x6019
BV2b             Duty to promote race equality (Quality of scheme,                                                                                       79
                 scored against a checklist).
                                                                                           50.00%      52.63%            66.00%         68.00%
                                                                                                                                                         53
                                                                                                                                                                                     78%           79%           79%             +                Y
BV8              Percentage of invoices for commercial goods and
                                                                                                                                                                                                                                                            Late payment of just over two invoices per month
                 services that were paid by the authority within 30
                                                                                                                                                                                                                                                            reflects the corporate commitment to achieving the
                 days of such invoices being received by the             John Pickup                                                                   96.71
                 authority.                                                 x6112
                                                                                          100.00%      99.08%            100.00%        99.67%
                                                                                                                                                       89.24
                                                                                                                                                                       100%        100.00%       99.44%        99.71%            +                N         target of100% set for this indicator. Minimal
                                                                                                                                                                                                                                                            additional effort by a few services could ensure
                                                                                                                                                                                                                                                            that the 100% target is met.

BV9              Percentage of Council Tax collected by the
                 authority in the year.                                                                                                                98.40
                                                                                           98.70%      98.60%            98.80%         98.70%
                                                                                                                                                       96.39
                                                                                                                                                                       98.50%       98.80%       14.49%        98.76%            +                N         We have achieved our targets in terms of the
                                                                  Glen Pritchard                                                                                                                                                                            Quarterly Return of Council Taxes & Non-
BV10             The percentage of non-domestic rates due for the     x6146                                                                                                                                                                                 Domestic Rates, 4th Quarter - as these results are
                                                                                                                                                       99.26                                                                                                rounded to one decimal place on this return.
                 financial year which were received by the                                 99.30%      99.50%            99.50%         99.40%
                                                                                                                                                       98.10
                                                                                                                                                                       99.12%       99.50%        9.56%        99.49%            +                N
                 authority.
BV11a            Percentage of top-paid 5% of staff who are                                                                                            42.45
                 women.                                                                    10.00%       8.33%             8.33%         10.00%
                                                                                                                                                       22.22
                                                                                                                                                                                    10.00%                     14.81%            +                Y
BV11b            Percentage of top-paid 5% of staff who are from                                                                                        4.33
                 an ethnic minority.
                                                                                             0%         4.17%             4.17%         5.00%
                                                                                                                                                        0.00
                                                                                                                                                                                    5.00%                      3.70%             -                N
BV11c            Percentage of top-paid 5% of staff who have a
                                                                                                     Amended in                                         4.83
                 disability.
                                                                                                      2005/06
                                                                                                                           0%           5.00%
                                                                                                                                                        0.00
                                                                                                                                                                                    5.00%                      3.70%             -                N
BV12             Number of working days/shifts lost to the                                                                                                                                                                                                  The year on year fall in sickness might well reflect,
                 authority due to sickness absence.                                                                                                    8.34                                                                                                 in part, more regular (monthly) monitoring at
                                                                                           7 days     8.45 days           7 days         7.83
                                                                                                                                                       10.94
                                                                                                                                                                     8.93 days         7                         6.86            +                Y         Management Team and more extensive use of
                                                                         Charlie Steel
                                                                           x6015                                                                                                                                                                            return to work interviews.
BV14             Percentage of employees retiring early (excluding
                                                                                                                                                        0.17
                 ill-health retirements) as a percentage of the total                      0.20%        0.26%             0.26%         0.53%
                                                                                                                                                        0.78
                                                                                                                                                                       0.14%        0.26%                      0.82%             -                N
                 workforce.
BV15             Percentage of employees retiring on grounds of ill-
                                                                                                                                                        0.10
                 health as a percentage of the total workforce.                            0.30%            0%            0.00%         0.00%
                                                                                                                                                        0.37
                                                                                                                                                                       0.00%        0.00%                      0.27%             -                N
BV16             Percentage of staff with a disability (self declared                                                                                   3.89
                 under the DDA 1995 definition).
                                                                                           6.41%        2.05%             2.05%         1.78%
                                                                                                                                                        1.86
                                                                                                                                                                                    3.00%                      2.05%             +                N
BV17             Percentage of staff from minority ethnic                                                                                               4.8
                 communities.
                                                                                           1.58%        1.85%             1.85%         2.89%
                                                                                                                                                        0.9
                                                                                                                                                                                    2.89%                      3.70%             +                Y
BV156            Percentage of authority buildings open to the
                 public in which all public areas are suitable for                                                                                                                                                                                          We deliver services from 13 buildings for the
                 and accessible to disabled people. (1991 Building                                                                                                                                                                                          purposes of this BVPI. Seven comply with 1991
                 Regulations Condition M)                                                                                                                                                                                                                   Building Regulations Condition M. Our target of
                                                                        John Deknop                                                                 Not quartiled                                                                                           54.54 % was based on 6 out of 11 buildings being
                                                                           x6028
                                                                                            45%        54.54%              64%          54.54%         by AC
                                                                                                                                                                                    54.54%                     53.85%            -                N         compliant. The additional two buildings are
                                                                                                                                                                                                                                                            Samays (KCC owned but still counted) and
                                                                                                                                                                                                                                                            Twisden Road. Samays is classed as accessible,
                                                                                                                                                                                                                                                            but not Twisden Rd.




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                                                                                           2004/05                   2005/06                                                                              2006/07

                                                                                                                                Entry point                                         2006/07
                                                                                                                                                                                                 Direction of        Target
                                                                                                           2005/06               into top                               2006/07     full year
                                                                                    2004/05     2004/05               2005/06                 National     2006/07                                  travel          achieved/    Explanation of variance from target/
BVPI ref.                                  BVPI short description    Lead officer                           TMBC                 quartile/                             quarter 4   Apr - Mar
                                                                                     target      actual                actual                  target    TMBC target                                                on profile   other information as appropriate
                                                                                                            target               bottom                                Jan - Mar   (subject to     (+/=/-)            (Y/N)
                                                                                                                                 quartile                                             audit)
Corporate health
Housing
BV64             Number of non local authority owned vacant
                 dwellings returned to occupation or demolished                                                                     77
                 during the financial year, as a direct result of                     50             17      17         19
                                                                                                                                     7
                                                                                                                                                             17           8           21C             +                Y
                 action by the local authority.
BV183a           Average length of stay of households which                                                                                                                                                                      One family qualified for the purpose of this PI in
                 include dependent children or a pregnant woman                                                                                                                                                                  April 06, two in May 06, two in June 06 and one in
                 and which are unintentionally homeless and in                                                                     1.00                                                                                          March 07. No families qualified for the purpose of
                 priority need, in Bed and Breakfast                                6 weeks          5.6   5 weeks     5.37
                                                                                                                                   4.25
                                                                                                                                              6 weeks        5           4.1         4.16             +                Y         this PI in July, August, September, October,
                 Accommodation                                                                                                                                                                                                   November, December 2006 or January & February
                                                                                                                                                                                                                                 2007.
BV183b           Average length of stay of households which
                 include dependent children or a pregnant woman                                                                   0.00
                 and which are unintentionally homeless and in                      0 weeks          0     0 weeks      0
                                                                                                                                  17.00
                                                                                                                                                             0            0            0              =                Y         No hostel accommodation in the borough
                 priority need, in hostel accommodation.
BV202            Number of people sleeping rough on a single                         New                                            0
                 night within the local authority area.                             2004/05
                                                                                                     0       0          0
                                                                                                                                    5
                                                                                                                                                             0                         0              =                Y
BV203            Percentage change in average number of             Lawrence Dey
                 families, which include dependent children or a       x6207
                 pregnant woman, placed in temporary                                                                                                                                                                             73 households in TA at 31/03/07 represents a
                                                                                     New                                         -16.00
                 accommodation under the homelessness                               2004/05
                                                                                                +5.01%      -10%       -8%
                                                                                                                                 +19.09
                                                                                                                                                             -10         -9%        -9.90%            +                N         reduction of 9.9% from the 2005/06 baseline of
                 legislation, compared with the average for the                                                                                                                                                                  80.5 households.
                 previous year.
BV213            Number of households (per 1,000 households)
                 who considered themselves as homeless, who                                                                                                                                                                      78 households who approached us and considered
                 approached the local housing authority's housing                                                                                                                                                                themselves to be homeless or threatened with
                                                                                                            New                     5
                 advice service, and for whom housing advice                                               2005/06
                                                                                                                       0.4
                                                                                                                                    1
                                                                                                                                                             0.4         0.5         1.7C             +                Y         homelessness, are considered to have been
                 casework intervention resolved their situation.                                                                                                                                                                 prevented from becoming homeless due to our
                                                                                                                                                                                                                                 intervention.

BV214            Proportion of households accepted as statutorily
                 homeless who were accepted as statutorily                                                                                                                                                                       One household was accepted as homeless in Q2
                 homeless by the same Authority within the last                                             New                    0.37                                                                                          who had been accepted by the authority in
                 two years.                                                                                2005/06
                                                                                                                      0.53%
                                                                                                                                   4.23
                                                                                                                                                             0          0.00%       0.54%             -                N         2005/06. 1 case /185 cases accepted as at
                                                                                                                                                                                                                                 31/03/07 * 100=0.54%.




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                                                                                            2004/05                     2005/06                                                                                2006/07

                                                                                                                                   Entry point                                           2006/07
                                                                                                                                                                                                      Direction of        Target
                                                                                                             2005/06                into top                                 2006/07     full year
                                                                                     2004/05     2004/05                 2005/06                   National     2006/07                                  travel          achieved/    Explanation of variance from target/
BVPI ref.                                  BVPI short description     Lead officer                            TMBC                  quartile/                               quarter 4   Apr - Mar
                                                                                      target      actual                  actual                    target    TMBC target                                                on profile   other information as appropriate
                                                                                                              target                bottom                                  Jan - Mar   (subject to     (+/=/-)            (Y/N)
                                                                                                                                    quartile                                               audit)
Corporate health
Benefits
BV76a                                                                                                                                                                                                                                 Resources have been diverted from visiting to
                                                                                                                                                                                                                                      postal interventions once the Department for Work
                                                                        Andrew
                 Number of housing benefit claimants visited per                                                                   Not quartiled                                                                                      & Pensions target was achieved for visits and
                 1,000 caseload.
                                                                       Rosevear      203.39      237.08       250        208.15       by AC
                                                                                                                                                                 275                     206.23            -                N         enabled us to meet the total DWP intervention
                                                                        x6143
                                                                                                                                                                                                                                      target. These DWP targets have been removed for
                                                                                                                                                                                                                                      2007/08.
BV76b            Number of fraud investigators employed per                                                                        Not quartiled                                                                                      Full time replacement for part timer increased
                 1,000 caseload.
                                                                                      0.42        0.41        0.41        0.37        by AC
                                                                                                                                                                 0.35                     0.41             -                N         overall hours
BV76c
                 Number of housing benefit and council tax benefit                                                                 Not quartiled                                                                                      Long-term sickness of one officer and staff
                 fraud investigations per 1,000 caseload.
                                                                   David Buckley     33.90        38.99      39.00       31.97        by AC
                                                                                                                                                                  31                      26.72            -                N         shortages in Benefits reduced cases closed
                                                                      x6086
BV76d
                 Number of housing benefit and council tax benefit                                                                 Not quartiled                                                                                      Long-term sickness of one officer and staff
                 prosecutions and sanctions per 1,000 caseload.
                                                                                      9.00        9.58       10.00       11.35        by AC
                                                                                                                                                                 9.58                     7.88             -                N         shortages in Benefits reduced cases closed
BV78a            Average processing time taken for all new
                 housing and council tax benefit claims.                                                                               26.4                                                                                           The Service has faced many difficulties this year
                                                                                       22         22.53     21 days      22.83
                                                                                                                                       39.1
                                                                                                                                                   36 days        22          39.8        31.7             -                N         with staff relocation, implementation of document
                                                                                                                                                                                                                                      imaging and workflow systems, slow processing of
                                                                                                                                                                                                                                      new claims for Jobseekers Allowance, Income
BV78b            Average processing time taken for all written
                                                                        Andrew                                                                                                                                                        Support and Incapacity Benefits by the Department
                 notifications of changes to a claimant's
                                                                       Rosevear                                                        9.1                                                                                            for Work and Pensions and a high level of staff
                 circumstance that require a new decision on                          3.5         3.19      3.19 days     7.10                     9 days         8           17.1        13.1             -                N
                                                                        x6143                                                          18.8                                                                                           turnover without being able to attract experienced
                 behalf of the authority.
                                                                                                                                                                                                                                      personnel into vacant posts.

BV79a            Percentage of cases within a random sample for
                 which the Authority's calculation of housing and                                                                     99.00
                                                                                      98%        97.2%       98.5%      97.60%
                                                                                                                                      96.60
                                                                                                                                                                 99%         100%       99.40%             +                Y
                 council tax benefit is found to be correct.
BV79bi           Amount of Housing Benefit (HB) overpayments
                 recovered during the period as a percentage of all                                                                                                                                                                   Over performance due to a significant reduction in
                                                                                                  Not                                 79.39
                 HB overpayments during that period.                                  55%
                                                                                                Available
                                                                                                              56%       60.98%
                                                                                                                                      58.98
                                                                                                                                                                 55%        82.01%      80.68%             +                Y         the level of overpayments raised in year coupled
                                                                                                                                                                                                                                      with increased income recovered.

BV79bii          Housing Benefit (HB) overpayments recovered
                 during the period as a percentage of the total                                                                                                                                                                       High value debts recoverable over more than one
                 amount of HB overpayment debt outstanding at                                                New                      39.69                                                                                           year continue to contribute to the total amount
                 the start of the period plus the amount of HB        John Pickup
                                                                                                            2005/06
                                                                                                                        29.59%
                                                                                                                                      27.35
                                                                                                                                                                 30%                    26.63%             -                N         outstanding and thereby a reduction in this
                 overpayments identified during the period.              x6112
                                                                                                                                                                                                                                      indicator.

BV79biii         Housing Benefit (HB) overpayments written off
                 during the period as a percentage of the total                                                                                                                                                                       Financial Services are actively reviewing write-off
                 amount of HB overpayment debt at the start of                                               New                   Not quartiled
                                                                                                            2005/06
                                                                                                                         3.19%        by AC
                                                                                                                                                                  3%         7.54%       4.61%             +                Y         practices in order to identify and write-off the whole
                 the period plus the amount of HB overpayments                                                                                                                                                                        or part on any debt considered to be irrecoverable.
                 identified during the period.




ec69eb32-9ddf-462a-b40d-116b6ef042df.xls
                                                                                            2004/05                  2005/06                                                                                          2006/07

                                                                                                                                  Entry point                                                   2006/07
                                                                                                                                                                                                             Direction of        Target
                                                                                                           2005/06                 into top                                      2006/07        full year
                                                                                       2004/05   2004/05              2005/06                       National       2006/07                                      travel          achieved/    Explanation of variance from target/
BVPI ref.                                  BVPI short description       Lead officer                        TMBC                   quartile/                                    quarter 4      Apr - Mar
                                                                                        target    actual               actual                        target      TMBC target                                                    on profile   other information as appropriate
                                                                                                            target                 bottom                                       Jan - Mar      (subject to     (+/=/-)            (Y/N)
                                                                                                                                   quartile                                                       audit)
Corporate health
Environment
BV82ai           Percentage of household waste arisings which
                 have been sent by the authority to be recycled.                                                                     20.87
                                                                                       16.20%    15.72%    17.00%     16.85%
                                                                                                                                     14.25
                                                                                                                                                                   17.00%        20.85%        18.25%             +                Y
                                                                                                                                                    National
                                                                                                                                                  25% 2005/06
BV82aii          Total tonnage of household waste arisings which
                                                                                                 New in                           15,126.10        30% 2010
                 have been sent by the authority to be recycled.                                            8,300    8,694.13                                      8,920          2663         9562.27            +                Y
                                                                                                 2005/06                          6,140.14         33% 2015

BV82bi           Percentage of household waste arisings sent by                                                                                   ODPM target
                                                                                                                                     13.05
                 the authority for composting or anaerobic                             6.30%     1.81%     9.30%      8.14%
                                                                                                                                     3.55          for T&MBC       17.50%        14.08%        16.31%             +                N
                 digestion.                                            Phil Beddoes                                                                                                                                                          The dry summer has resulted in a reduction in the
                                                                                                                                                    2005/06 =
BV82bii          Total tonnage of household waste arisings sent            x6204                                                                                                                                                             estimated tonnage of green waste collected.
                                                                                                 New in                            8,770.30            30%
                 by the authority for composting or anaerobic                                               5,000      4,200                                       9,184          1799         8543.45            +                N
                 digestion.                                                                      2005/06                           1,823.31
BV84a            Number of kilograms of household waste                                                                              394.0
                 collected per head of population.
                                                                                       455.00    469.57     460      465.31kg
                                                                                                                                     480.0
                                                                                                                                                                    478          113.62          466.1            -                Y
BV84b            Percentage change from the previous financial
                 year in the number of kilograms of household                                    New in                              -3.79
                 waste collected per head of population.                                         2005/06
                                                                                                           +0.8%      -0.91%
                                                                                                                                     +1.01
                                                                                                                                                                    +2.4         11.81%         0.17%             -                Y

BV86             Cost of household waste collection per                  Kuntran
                                                                                                                                    £39.48
                 household.                                            Kumaralingam    £32.30    £30.16    £32.00     £29.52
                                                                                                                                    £52.43
                                                                                                                                                                   £29.11                       £28.62            +                Y
                                                                          x6104
BV91a            Percentage of households resident in the
                                                                                                                                     100.0
                 authority's area served by kerbside collection of                     100%       100%      100%     100.00%
                                                                                                                                     93.5
                                                                                                                                                                   100%           100%           100%             =                Y
                 one recyclable.
BV91b            Percentage of households resident in the
                                                                                                            New                      100.0
                 authority's area served by a kerbside collection of
                                                                                                           2005/06
                                                                                                                     100.00%
                                                                                                                                     90.1
                                                                                                                                                                   100%           100%           100%             =                Y
                 at least two types of recyclables.
BV199a           Percentage of relevant land and highways (as
                                                                                                                                                      15%                                                                                    Jan- March a deterioration in cleanliness in this
                 defined under EPA 1990 Part IV section 86) that                                                       8.38%          8.8
                 is assessed as having an unacceptable level of                        3.85%     10.01%    3.54%
                                                                                                                     (weighted)       21.0
                                                                                                                                                  reduction by     8.38%         11.75%         8.73%             -                N         period resulted from the temporary suspension of
                                                                                                                                                    2005/06                                                                                  the service following a highways incident
                 deposits of litter and detritus.
BV199b           Percentage of relevant land and highways (as
                                                                       Phil Beddoes
                 defined under EPA 1990 Part IV section 86) from                                            New                        1
                                                                           x6204                                      6.49%                                          7%           12.1%          6.8%             -                Y
                 which unacceptable levels of graffiti are visible.                                        2005/06                     6

BV199c           Percentage of relevant land and highways (as
                 defined under EPA 1990 Part IV section 86) from                                            New                        0                                                                                                     Outrun reflects a very small number of roads
                 which unacceptable levels of fly-posting are                                              2005/06
                                                                                                                      0.32%
                                                                                                                                       2
                                                                                                                                                                   0.45%          0.32%         0.53%             -                N         affected by Fly-posting - i.e. 1 in 200
                 visible.
BV199d           Year-on-year change in total number of incidents
                 and total number of enforcement actions taken to
                                                                                                            New                   Not quartiled                                                                                              Jan - March - weighted Incidents and actions have
                 deal with ‘fly-tipping’. Expressed as a number                                                          1                                           1         2 - Effective       1              =                Y
                                                                                                           2005/06                  by AC.                                                                                                   both decreased resulting in a score of 2.
                 relating to one of five statements.




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                                                                                              2004/05                  2005/06                                                                                  2006/07

                                                                                                                                  Entry point                                             2006/07
                                                                                                                                                                                                       Direction of        Target
                                                                                                             2005/06               into top                                   2006/07     full year
                                                                                         2004/05   2004/05              2005/06                    National      2006/07                                  travel          achieved/    Explanation of variance from target/
BVPI ref.                                  BVPI short description         Lead officer                        TMBC                 quartile/                                 quarter 4   Apr - Mar
                                                                                          target    actual               actual                     target     TMBC target                                                on profile   other information as appropriate
                                                                                                              target               bottom                                    Jan - Mar   (subject to     (+/=/-)            (Y/N)
                                                                                                                                   quartile                                                 audit)
Corporate health
Planning
BV106            Percentage of new homes built on previously                                                                                                                                                                           The Audit Commission's 2005/06 quartiling is
                 developed land.                                         Brian Gates                                                 96.74                                                                                             based on our estimate of 96.00%.
                                                                            x6264
                                                                                          88%       88%       90%      98.00%
                                                                                                                                     62.52
                                                                                                                                                  60% (2008)      95%                    99.30% e          +                 Y

BV109a           Percentage of major planning applications                                                                           74.90
                 determined within 13 weeks.
                                                                                         65.00%    60.29%    65.00%    65.15%
                                                                                                                                     57.08
                                                                                                                                                     60%          60%        80.00%      67.12%             +                Y
                                                                           Lindsay
BV109b           Percentage of minor planning applications                                                                           81.07
                 determined within 8 weeks.
                                                                           Pearson       65.00%    69.72%    65.00%    65.38%
                                                                                                                                     69.00
                                                                                                                                                     65%          65%        62.65%      70.90%             +                Y
                                                                            x6237
BV109c           Percentage of other planning applications                                                                           91.39
                 determined within 8 weeks.
                                                                                         80.00%    84.23%    84.00%    81.98%
                                                                                                                                     83.37
                                                                                                                                                     80%          80%        85.90%      85.67%             +                Y
BV200a           Development Plan: Did the local planning
                 authority submit the Local Development Scheme                                                New                 Not quartiled
                 by 28 March 2005 and thereafter maintain a 3-                                               2005/06
                                                                                                                         Yes
                                                                                                                                     by AC
                                                                                                                                                                  Yes                       Yes             =                Y
                 year rolling programme?
BV200b           Milestones: Has the local planning authority met        Brian Gates
                 the milestones which the current Local                                                       New                 Not quartiled
                                                                            x6264
                                                                                                             2005/06
                                                                                                                         Yes
                                                                                                                                     by AC
                                                                                                                                                                  Yes                       Yes             =                Y
                 Development Scheme sets out?
BV200c           Monitoring Report: Did the local planning
                 authority publish an annual report by 31                                                     New                 Not quartiled
                                                                                                             2005/06
                                                                                                                         Yes         by AC
                                                                                                                                                                  Yes                       Yes             =                Y
                 December of each year?
BV204            Percentage of appeals allowed against the                 Lindsay                                                                                                                                                     As small numbers of cases are involved every
                                                                                          New                                         25.0
                 authority's decision to refuse planning                   Pearson
                                                                                         2004/05
                                                                                                   28.57%    28.57%    33.33%
                                                                                                                                      36.1
                                                                                                                                                                  35%        44.44%      36.00%             =                Y         individual case has a greater impact on the figures
                 applications.                                              x6237                                                                                                                                                      than for application processing
BV205            Score against a "quality of service" checklist for                                                                                                                                                                    We have allocated funding for using the services
                 planning services, expressed as a percentage.           Brian Gates                                                                                                                                                   of Kent Architecture Centre on scheme design
                                                                            x6264                                                                                                                                                      advice and draw down on this. Targeted spend has
                                                                                          New                                        100.0                                                                                             also been made in procuring design advice from
                                                                           Lindsay       2004/05
                                                                                                   72.22%    72.22%    83.33%
                                                                                                                                     83.3
                                                                                                                                                                  83%        100.00%     100.00%            +                Y         David Lock Associates for Tonbridge Town Centre.
                                                                           Pearson                                                                                                                                                     We also now use the Regional Design Panel.
                                                                            x6237

BV219a           Total number of conservation areas in the local                                              New                 Not quartiled
                                                                                                                          59                                       59                        59                                        Contextual PI - polarity not clear
                 authority area.                                                                             2005/06                 by AC
BV219b           Percentage of conservation areas in the local
                                                                                                              New                    31.81                                                                                             Both our 2006/07 targets and results are based on
                 authority area with an up to date character             Brian Gates
                                                                                                             2005/06
                                                                                                                         14%
                                                                                                                                     0.00
                                                                                                                                                                   7%                     6.78%             -                Y         4 out of 59 areas having up to date character
                 appraisal.                                                 x6264
                                                                                                                                                                                                                                       appraisals and published management proposals.
BV219c           Percentage of conservation areas in the local
                                                                                                              New                     7.70                                                                                             Our target should have been stated to two decimal
                 authority area with published management
                                                                                                             2005/06
                                                                                                                         14%
                                                                                                                                      0.00
                                                                                                                                                                   7%                     6.78%             -                Y         places.
                 proposals.
Environmental health
BV166a           Score against a checklist of enforcement best                                                                       100.0
                 practice for environmental health.
                                                                                          90%       90%       90%        90%
                                                                                                                                     85.0
                                                                                                                                                                  90%         100%         100%             +                Y
BV216a           Identifying Contaminated Land: Number of sites
                                                                                                              New                 Not quartiled
                 of potential concern with respect to land                                                               600                                      550          557          557                                        Contextual PI - polarity not clear
                                                                                                             2005/06                 by AC
                 contamination.
BV216b           Identifying Contaminated Land:
                 Number of sites for which sufficient detailed           Barry Olding
                 information is available to decide whether                 x6189                             New                      9
                                                                                                             2005/06
                                                                                                                         7.5%
                                                                                                                                       1
                                                                                                                                                                  10%          4%           8%              +                N
                 remediation of the land is necessary, as a
                 percentage of all sites of potential concern.
BV217            Percentage of pollution control improvements to
                 existing installations (area of industrial activity)                                         New                     100
                                                                                                             2005/06
                                                                                                                        99.0%
                                                                                                                                       83
                                                                                                                                                                  95%                      97%              -                Y
                 completed on time.
BV218a           Percentage of new reports of abandoned vehicles
                                                                                                              New                    96.64
                 investigated within 24 hours of notification.
                                                                                                             2005/06
                                                                                                                       98.70%
                                                                                                                                     73.00
                                                                                                                                                                  95%        100.00%     99.10%             +                Y
                                                                        Mike McCulloch
BV218b           Percentage of abandoned vehicles removed
                                                                            x6281
                 within 24 hours from the point at which the                                                  New                    95.00                                                                                             This area of work is undertaken by a contractor
                 authority is legally entitled to remove the vehicle.                                        2005/06
                                                                                                                       94.83%
                                                                                                                                     61.11
                                                                                                                                                                  90%        85.20%      75.80%             -                N         engaged by KCC and outside of our control




ec69eb32-9ddf-462a-b40d-116b6ef042df.xls
                                                                                           2004/05                     2005/06                                                                                2006/07

                                                                                                                                  Entry point                                           2006/07
                                                                                                                                                                                                     Direction of        Target
                                                                                                            2005/06                into top                                 2006/07     full year
                                                                                     2004/05    2004/05                 2005/06                   National     2006/07                                  travel          achieved/    Explanation of variance from target/
BVPI ref.                                  BVPI short description     Lead officer                           TMBC                  quartile/                               quarter 4   Apr - Mar
                                                                                      target     actual                  actual                    target    TMBC target                                                on profile   other information as appropriate
                                                                                                             target                bottom                                  Jan - Mar   (subject to     (+/=/-)            (Y/N)
                                                                                                                                   quartile                                               audit)
Corporate health service
Community legal
BV226a           Total amount spent by the authority on advice
                                                                                               Amended in                         Not quartiled
                 and guidance services provided by external                                                 £131,137   £131,137                               £136,529                 £140,829                                      Contextual PI - polarity not clear
                                                                                                2005/06                              by AC
                 organisations.
BV226b           Percentage of money spent on advice and
                 guidance services provision, which was given to                               Amended in                         Not quartiled
                 external organisations holding the CLS Quality       Gill Crebbin
                                                                                                2005/06
                                                                                                            99.80%     99.80%
                                                                                                                                     by AC
                                                                                                                                                               99.80%                  96.60%             -                N         Age Concern Tonbridge do not have CLS mark
                 Mark at General Help level and above.                   x6077
BV226c           Total amount spent on advice and guidance in
                 the areas of housing, welfare benefits and                                    Amended in                         Not quartiled
                                                                                                            £56,000    £56,000                                £60,550                  £60,550                                       Contextual PI - polarity not clear
                 consumer matters, which is provided directly by                                2005/06                              by AC
                 the authority to the public.
Crime and disorder
BV126            Domestic burglaries per 1,000 households.                                                                                                                                                                           Despite not achieving challenging targets across
                                                                                                                                      6.4                                                                                            the board it is encouraging to note that that the
                                                                                      6.54        8.11        7.95       7.70
                                                                                                                                      13.7
                                                                                                                                                                7.50         2.1        7.60 C            +                N         level of reported domestic burglary and robberies
                                                                                                                                                                                                                                     have both remained stable from 2005/06. In
BV127a           Violent Crimes per 1,000 population;                                                                                                                                                                                2007/08 the CDRP will continue to focus its efforts
                                                                                                                                                                                                                                     in each of these key areas, specific actions are
                                                                                               Amended in                            12.50                                                                                           contained within the CDRP Control Strategy.
                                                                                                2005/06
                                                                                                              9.7       12.50
                                                                                                                                     22.90
                                                                                                                                                                11.9         2.6       12.69 C            -                N
                                                                                                                                                                                                                                     To add context, it should be remembered that T&M
BV127b           Robberies per 1,000 population;                                                                                                                                                                                     remains a borough of low crime - currently we have
                                                                     Roger Shapter
                                                                                                                                                                                                                                     the second lowest level of crime per head of
                                                                        x6024                  Amended in                             0.3
                                                                                                2005/06
                                                                                                              0.37       0.41
                                                                                                                                      1.3
                                                                                                                                                                0.38         0.05       0.40 C            +                N         population in Kent.

                                                                                                                                                                                                                                     In 2006/07 there were;
BV128            Vehicle crimes per 1,000 population.                                                                                                                                                                                BV126 - 359 recorded burglaries.
                                                                                                                                                                                                                                     BV 127a - 1426 recorded violent crimes.
                                                                                                                                      7.3                                                                                            BV 127b - 45 recorded robberies.
                                                                                      9.74        9.42        9.30      10.10
                                                                                                                                      14.6
                                                                                                                                                                9.70         2.70      10.68 C            -                N         BV 128 - 1200 recorded vehicle crimes.



BV174            Number of racial incidents reported to the                                                                                                                                                                          The incident in Q4 occurred between two contract
                                                                                                                                  Not quartiled
                 authority and subsequently recorded per 100,000                       0          0.91         0          0          by AC
                                                                                                                                                                 0            1         2.67C             -                N         staff and was the subject of a detailed
                 population.                                                                                                                                                                                                         investigation.
BV175            Percentage of racial incidents reported to the
                                                                       Bruce Hill                                                                                                                                                    Our 2004/05 and 2005/06 targets of 0% only
                 local authority that resulted in further action.
                                                                        x6020                                                                                                                                                        applied when zero racial incidents are reported. If
                                                                                                                                    100.00
                                                                                      0%         100%         0%         0%
                                                                                                                                    100.00
                                                                                                                                                               100%          N/A         100%           N/A                Y         one or more racial incidents are reported our target
                                                                                                                                                                                                                                     is 100% as we will always take further action in the
                                                                                                                                                                                                                                     case of reported racial incidents.

BV225            Actions against Domestic Violence - percentage
                                                                                                                                                                                                                                     We can answer "yes" to 4 out of the 11 items on
                 of questions from a checklist of best practice to   Roger Shapter                           New                  Not quartiled
                 which the LA can answer "yes".                         x6024                               2005/06
                                                                                                                        36.4%
                                                                                                                                     by AC
                                                                                                                                                               36.4%        36.4%       36.4%             =                Y         the check-list. The other items involve inter-
                                                                                                                                                                                                                                     agency working.




ec69eb32-9ddf-462a-b40d-116b6ef042df.xls

				
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