IT Process and Procedures - Cost Recovery Policy

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					infrastructure technology group




               IT Processes & Procedures


                            Master Policy




www.infratechgrp.com.au                                                           ABN 56 087 369 506
                            Infrastructure Technology Group Pty Ltd
sales@infratechgrp.com.au                                             T 0431 548 717 ::: F 02 8456 5728
                                                                       IT Processes & Procedures
infrastructure technology group                                             Cost Recovery Policy




Document Change Control
Please note significant document changes with a version increment of 1.0. Minor
administrative changes, where the meaning or intention of the document is not altered
should increase by an increment of 0.1.

  Version               Date                     Author(s)                 Summary of Changes
 1.0             April 10            Infrastructure Technology Group     Release




Document Sign-Off
Document in accordance with requirements and strategic architecture
 Name (Position)                                     Signature                        Date

 Primary Person
 Technical Services Manager

 Secondary Person
 CIO

 Designated Signatory
 Designated Signatory Position



Document Nomenclature
To modify this document to suit your requirements, the following designations should
be replaced with your preferred name.


                   Document Name                                       Replacement

Acme Inc.                                            Your Company Name.




 Copyright Acme Inc.              Error! Unknown document                                   Page 2
                                        property name.
                                                                                             IT Processes & Procedures
infrastructure technology group                                                                   Cost Recovery Policy




Table of Contents

1     ACME INC. ICT COST RECOVERY POLICY ................................................................... 4
    1.1     ACME INC.’S COMMITMENT TO YOU .................................................................................. 4
    1.2     YOUR RESPONSIBILITY ........................................................................................................ 4
    1.3     ASSOCIATED ACME INC. ICT POLICIES............................................................................. 5
2     COST RECOVERY MATRIX ................................................................................................. 6
3     COST RECOVERY ITEMS .................................................................................................... 7
    3.1     DEFINITIONS OF INCLUDED ITEMS ...................................................................................... 7
    3.2     EXCLUDED CHARGES – DIRECT TO PROFIT CENTRE ........................................................... 7




 Copyright Acme Inc.                       Error! Unknown document                                                             Page 3
                                                 property name.
                                                                   IT Processes & Procedures
infrastructure technology group                                         Cost Recovery Policy



1 ACME INC. IT Cost Recovery Policy

1.1 ACME INC.’s Commitment to You

ACME INC. is committed to ensuring that everyone who works for ACME INC. has
access to the correct equipment to allow users to perform their duties. We recognise
that different ICT equipment is required, dependant upon particular roles within the
organisation. This document provides a clear policy framework which balances
consistency with the flexibility to meet individual and business requirements.

Our policy framework has been designed to meet the following guiding principles:

      Cost effectiveness with appropriate controls to measure financial performance
      Balances flexibility with consistency
      Encourages strong Line Management ownership and responsibility
      Easy to administer
      Easily maintained to meet the changing needs of the business
      Provides cost effective solutions which are visible and benefit the business
       units.

1.2 Your Responsibility
Upon ordering / accepting equipment into your business area, there is an implicit
understanding that the device will be charged for the life of the device beyond the existing
Financial Year charge per unit. This negates the option to return a piece of equipment if a
decision is made to purchase a further piece of equipment for the same use e.g. a TCD cannot
be returned if you decide to select a Laptop for a new employee.

Similarly, you are to treat the equipment with the utmost of care, and kept secure at all times
e.g. laptops must be away from plain view when stored in your car.

It is also the employee’s responsibility to use the equipment in safe, controlled and appropriate
measures so that usage is at all times compliant with ACME INC.’s OH&S policy
requirements.




 Copyright Acme Inc.           Error! Unknown document                                    Page 4
                                     property name.
                                                                                            IT Processes & Procedures
infrastructure technology group                                                                  Cost Recovery Policy




1.3 Associated ACME INC. ICT Policies
The diagram below identifies the associated ACME INC. ICT policies and provides an
indication of the policy content to be found in each document.




2
                                                          Acme Inc. IT
                                                          Master Policy



                                                            Acme Inc. IT                                 Acme Inc. IT
             Acme Inc. IT
                                                          Data and Systems                              Cost Recovery
           Equipment Policy
                                                                Policy                                      Policy




                                                           IT Data Backups,
 Content




                                                Content




                                                                                              Content


           IT Hardware Provision                                                                        IT Cost Recovery
                                                          Restores and Service
             & Communications                                                                             Matrix & Items
                                                               Continuity




                                                                                   Acme Inc. IT
                                      Acme Inc. IT
                                                                                  Access And Use
                                     Software Policy
                                                                                      Policy




                                                                                  IT Security, Email,
                          Content




                                                                        Content




                                    IT Permitted Software
                                                                                   Internet & Instant
                                        Environments
                                                             
				
DOCUMENT INFO
Description: This set of IT Policies cover the following areas: • Master Policy o Introduces the overall IT Policy Approach • Access & Use o Governs User Access and Usage • Data Availability o Identifies Backups, Service Continuity • IT Hardware o Sets out the parameters and controls around all IT provided Hardware • IT Software o Introduces the concept of Standard Operating Procedure and what is delivered via same • Cost Recovery o Advises departments and Users alike what items cost and how they will be recovered These documents are not templates, they are not suggestions or pointers but full blown documents that will allow you to have a full set of working documents that can be "exercised" as soon as you perform a simple "Find and Replace" for key criteria. This will transform these documents and workflow diagrams, just add your company logo and you are off and running.
BUY THIS DOCUMENT NOW PRICE: $25 100% MONEY BACK GUARANTEED
PARTNER Michael Baldwin