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User Conference Invite.indd
Placing Resolve Users in the Seat of Power 7th Annual Resolve User Group Conference 27, 28 and 29 October, 2008 Canberra, ACT This year marks our 7th Annual User Group Conference and we ABOUT THE HOTEL expect around 100 participants from our customer base to attend, ranging from executive and senior management, to group managers Rydges Lakeside Canberra, a hotel of tradition and warmth, boasts within each agency and organisation. a city centre location on the shores of Lake Burley Griffin. The Canberra accommodation’s CBD location, spectacular views and The conference will be held at Rydges Lakeside, London Circuit, exemplary service ensure that guests are treated to a memorable Canberra. Formal sessions will begin on Monday 27th October, stay in the Nation’s Capital. and as usual, Resolve staff will be hosting a welcome “cocktails and finger food” evening on Sunday 26th October for locals and those delegates who arrive early. CANBERRA We have reserved a block of rooms at Rydges, at the special conference rate of $189 (room only) and we recommend you make Major attractions in Canberra include Parliament House, Australian your booking early. Phone the hotel on (02) 6247 6244 and mention War Memorial, National Gallery of Australia, and National Museum the Resolve conference, or go to www.rydges.com/cwp/resolve of Australia. The National Convention Centre, Australian National where a customised webpage is available for Resolve delegates to University and CSIRO are also located nearby. book accommodation. The conference agenda has been outlined on the following page. As always, we will be looking for customer presentations for Day 2, to share their new features and business process ideas with the Resolve community. Following on from the success of the technical ADDITIONAL INFORMATION and business streams last year, we will be running these again, along with in-depth technical workshops for those wishing to hear more Please contact Leonie Barthelson for any additional information: about Resolve, and Resolve Training on Day 3. Phone: (03) 8831 8900 Fax: (03) 8831 8999 Remember to mark the conference dates in your calendar, reserve Email: email@example.com your accommodation and start checking out the cheap airfares. We look forward to seeing you in Canberra. 7th Annual Resolve User Group Conference 27, 28 and 29 October, 2008 - Canberra, ACT www.resolvesoftware.com.au AGENDA Day 1 - Monday 27 October, 2008 • Open Annual User Conference • Keynote Speaker • Resolve Roadmap • Resolve over the Internet • Resolve Import/Export Tool • Reporting • Why Upgrade? - Resolve Benefits & SQL 7th Annual Resolve User Group Conference Infrastructure Benefits 27, 28 and 29 October, 2008 • Business Process Review • Customer Service Survey Canberra, ACT Resolve Gala Dinner Day 2 - Tuesday 28 October, 2008 Ombudsman’s Breakfast Technical Stream: • Resolve over the Internet - In Depth • Resolve Import/Export Tool - In Depth • SQL 2000 vs 2005 • Data Migration Business Stream: • Various customer presentations from the new customer group, showing their Resolve configuration and new features Day 3 - Wednesday 29 October, 2008 Register now to reserve your seat of power! Training: • Advanced Reporting Training - Half Day • Resolve Import/Export Tool Training - Half Day RESOLVE ROADMAP Resolve is a constantly evolving platform and as such, our customers stand to gain significant enhancements to the base functionality over time, as well as influence the direction and priority of enhancements through active participation in the Resolve community. The annual Resolve User Conference provides a key vehicle for the communication of user needs and priorities, along with the regional chapters of the Resolve community that meet on a quarterly basis. Our current plans include implementation of the following key application extensions in the immediate timeframe: • Full Resolve operation over the broader Internet allowing secure user access from anywhere on the globe. • Enhancements to the more highly used elements of the Resolve engine to improve responsiveness and shorten transaction time, providing enhanced database access. • Enhancements and extensions to the Resolve reporting subsystem to provide additional output vehicles as well as more base report templates for simpler creation of complex reports. • Full integration with Microsoft SQL Server 2008 including the utilisation of several 2008 features to enhance the Resolve application. • Continuing improvements to the graphic user interface with extensions related to appearance, performance and speed of creation and change. 7th Annual Resolve User Group Conference 27, 28 and 29 October, 2008 - Canberra, ACT www.resolvesoftware.com.au
"User Conference Invite.indd"