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					                                                                             New Flyer Go/No Go Checklist

                                                                                                                                                     Go/No Go
                                                                                                                                                                 (To be Done,                  Supplemental
 Item                                                                                    Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                            Go-Live Criteria                                                                   QA Reviewer                 In Progress,                Documentation
Number                                                                                      Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                     Done)                  Reference/Comment
                                                                                                                                                       Green)

   1      Acceptance Test     Have tests been conducted against the production data?                                                                 Yellow                         1
                              Has there been adequate communication to key
   2     Business Readiness   personnel in the business unit (users, management,                                                                     Yellow                         2
                              executives, suppliers, field personnel)?
                              Has the communication timeline for internal and
   3      Communications                                                                                                                             Yellow                         1
                              external communication release been established?
                              Have the communication mechanisms (newsletter, e-
   4      Communications                                                                                                                             Yellow                         2
                              mail, etc.) been established?
                              Have the internal communication materials been
   5      Communications                                                                                                                             Yellow                         2
                              created?
                              Have the communicators of the various communication
   6      Communications                                                                                                                             Yellow                         2
                              items been identified?
                              Has the system availability during and after cutover
   7      Communications                                                                                                                             Yellow                         1
                              been communicated to the application users?
                              Has the help desk process been communicated to the
   8      Communications                                                                                                                             Yellow                         1
                              application users?
                              Have the contingency procedures and activating events
   9      Communications                                                                                                                             Yellow                         1
                              been communicated to the application users?

   10     Communications      Has the external communication to customers occurred?                                                                  Yellow                         3
                              Has the legacy system availability after conversion been
   11     Communications                                                                                                                             Yellow                         2
                              communicated to the appropriate parties?
                              Has the final transition plan dates and impacts been
   12     Communications                                                                                                                             Yellow                         1
                              communicated to executives?
                              Has the final transition plan been communicated to the
   13     Communications                                                                                                                             Yellow                         1
                              parties involved in executing the cutover events?
                            Has the final transition plan dates and impacts been
   14     Communications                                                                                                                             Yellow                         1
                            communicated to the application users?
                            Has the process for handling feedback and questions on
   15     Communications deployeed internal and external communication been                                                                          Yellow                         2
                            defined and implemented?
                            Have the data communication mechanisms been
   16      Infrastructure                                                                                                                            Yellow                         1
                            designed to be to handle system failure?
                            Are users and management adequately trained on
   17    Business Readiness                                                                                                                          Yellow                         2
                            accessing and using system reports?
   18         Training      Have the training audiences been identified?                                                                             Yellow                         1
                            Have all users been given a training guide that explains
   19         Training                                                                                                                               Yellow                         1
                            new processes?



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                                                                          New Flyer Go/No Go Checklist

                                                                                                                                                   Go/No Go
                                                                                                                                                               (To be Done,                  Supplemental
 Item                                                                                  Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                        Go-Live Criteria                                                                     QA Reviewer                 In Progress,                Documentation
Number                                                                                    Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                   Done)                  Reference/Comment
                                                                                                                                                     Green)

                          Was end user training delivered within 6 weeks of
   20        Training                                                                                                                              Yellow                         1
                          production?
                          Were exception cases discussed and explained to end
   21        Training                                                                                                                              Yellow                         2
                          users?
   22        Training     Were end users trained on report launch functions?                                                                       Yellow                         2

                          Are all end users able to access all necessary transaction
   23        Training                                                                                                                              Yellow                         1
                          and inquiry screens to adequately perform their job?
                          Do users know what to do to perform normal business
   24        Training     operations without the new Oracle system being                                                                           Yellow                         1
                          available?
                          Were new business policies and procedures discussed
   25        Training                                                                                                                              Yellow                         2
                          with end users?
                          Do the users understand how any new business policies
   26        Training                                                                                                                              Yellow                         1
                          and procedures affect their job?
                          Do the new procedures guide the users through step-by-
   27        Training                                                                                                                              Yellow                         1
                          step system and off-line functions?
                          Do the new procedures define what to do if there are
   28        Training                                                                                                                              Yellow                         1
                          data errors?
                          Do the new procedures define what to do if there are
   29        Training                                                                                                                              Yellow                         1
                          system errors?
                          Do the new procedures define what to do if you need to
   30        Training                                                                                                                              Yellow                         2
                          reverse your entry (transaction, or data definition)?
                          Have users been given common error messages with
   31        Training                                                                                                                              Yellow                         2
                          recommended action items?
                          Has the training logisitcs been handled (sites, people,
   32        Training                                                                                                                              Yellow                         1
                          technology, materials, schedule, dry-run)?
                          Has a training plan been developed with corresponding
   33        Training                                                                                                                              Yellow                         1
                          resource impacts?
                          Has a review/audit of the training material been
   34        Training                                                                                                                              Yellow                         2
                          conducted?
                          Has the executive courseware been developed
   35        Training                                                                                                                              Yellow                         1
                          (overview)?
           Application    Have all interface points been defined and included in
   36      Architecture
                                                                                                                                                   Yellow                         1
                          the overall application architecture?
           Application    Can you monitor whether there are errored records in
   37      Architecture
                                                                                                                                                   Yellow                         1
                          the interface tables?
           Application    Can you easily perform diagnostics on why records have
   38      Architecture
                                                                                                                                                   Yellow                         1
                          errored in the interface tables?




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                                                                             New Flyer Go/No Go Checklist

                                                                                                                                                   Go/No Go
                                                                                                                                                               (To be Done,                  Supplemental
 Item                                                                                  Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                          Go-Live Criteria                                                                   QA Reviewer                 In Progress,                Documentation
Number                                                                                    Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                   Done)                  Reference/Comment
                                                                                                                                                     Green)

            Application     Have application support personel been trained on any
   39       Architecture
                                                                                                                                                   Yellow                         1
                            application support software tools?
            Application     Are there clear procedures for testing custom code prior
   40       Architecture
                                                                                                                                                   Yellow                         1
                            to migrating them into the production system?
            Application     Is the concurrent manager configured to match expected
   41       Architecture
                                                                                                                                                   Yellow                         1
                            usage?
            Application     Have transaction processing intervals been evaluated
   42       Architecture
                                                                                                                                                   Yellow                         1
                            and planned for peak periods?
            Application     Are there secured concurrent manager shutdown and
   43       Architecture
                                                                                                                                                   Yellow                         1
                            startup procedures?
                            Can application objects be successfully monitored for
            Application
   44       Architecture    growth and scaled appropriately for predictable business                                                               Yellow                         1
                            volume?
            Application     Have full business cycles been tested utilizing a 7X24
   45       Architecture
                                                                                                                                                   Yellow                         1
                            batch driven process
           Configuration
   46      Management /     Is the production configuration complete?                                                                              Yellow                         1
           Oracle Set Ups
           Configuration
                            Are the set up change management process and
   47      Management /                                                                                                                            Yellow                         1
           Oracle Set Ups   responsibilities established?
           Configuration
   48      Management /     Are the application set ups documented and complete?                                                                   Yellow                         1
           Oracle Set Ups
           Configuration
   49      Management /     Are the technical set ups documented and complete?                                                                     Yellow                         1
           Oracle Set Ups
           Configuration
                            Are the pseudo-technical set ups documented and
   50      Management /                                                                                                                            Yellow                         1
           Oracle Set Ups   complete?
           Configuration
   51      Management /     Are all environment issues and/or TARs resolved?                                                                       Yellow                         1
           Oracle Set Ups
           Configuration
   52      Management /     Are all application set up issues and/or TARS resolved?                                                                Yellow                         1
           Oracle Set Ups
           Configuration
                            Are all flexfield values defined in the Production
   53      Management /                                                                                                                            Yellow                         1
           Oracle Set Ups   system?
           Configuration    Have all Oracle Application features requiring
   54      Management /     initialization been considered and enabled for                                                                         Yellow                         1
           Oracle Set Ups   Production?
           Configuration
                            Are all value sets defined for each flexfield using
   55      Management /                                                                                                                            Yellow                         1
           Oracle Set Ups   custom specific names and definitions?




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                                                                              New Flyer Go/No Go Checklist

                                                                                                                                                    Go/No Go
                                                                                                                                                                (To be Done,                  Supplemental
 Item                                                                                   Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                            Go-Live Criteria                                                                  QA Reviewer                 In Progress,                Documentation
Number                                                                                     Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                    Done)                  Reference/Comment
                                                                                                                                                      Green)

           Configuration      Are there procedures to ensure that values are inserted
   56      Management /       in validation tables through a standard form or through                                                               Yellow                         1
           Oracle Set Ups     other load mechanisms?
           Configuration
                              Have all resource intensive programs been identified
   57      Management /                                                                                                                             Yellow                         1
           Oracle Set Ups     with their run frequencies?
           Configuration
                              Have all resubmission reports and programs been
   58      Management /                                                                                                                             Yellow                         1
           Oracle Set Ups     identified?
           Configuration      Are all concurrent programs required for day-to-day
   59      Management /       processing launched with the appropriate parameters in                                                                Yellow                         1
           Oracle Set Ups     production?
           Configuration
                              Have all report sets been defined and tied to the
   60      Management /                                                                                                                             Yellow                         1
           Oracle Set Ups     appropriate Oracle responsibilities?

                              Can you execute data correction scripts for errored
   61     Technical Build                                                                                                                           Yellow                         1
                              records in the interface table and the source system?
                            Do you maintain an interface error correction record or
   62     Technical Build                                                                                                                           Yellow                         1
                            log for audit purposes?
                            Are there clear specifications for each interface
   63     Technical Build   including volumes of data to be transferred and                                                                         Yellow                         1
                            frequency or triggering business event?
                            Have design and development standards been clearly
   64     Technical Build                                                                                                                           Yellow                         1
                            defined?
                            Were end-user representatives involved in the design
   65     Technical Build                                                                                                                           Yellow                         1
                            process?
   66     Technical Build   Have all custom designs been approved?                                                                                  Yellow                         1
                            Do design documents contain sufficient functional and
   67     Technical Build                                                                                                                           Yellow                         1
                            technical detail?
   68     Technical Build   Does coding follow coding standards?                                                                                    Yellow                         1
                            Have business performance metrics (inventory,
   69    Business Readiness financial, manufacturing, suppliers) been defined and                                                                   Yellow                         2
                            demonstrated?
                            Have the new roles and roles changes been filled where
   70    Business Readiness                                                                                                                         Yellow                         2
                            vacancies exist?
   71    Business Readiness   Are superusers in place and trained?                                                                                  Yellow                         1
                              Have system performance metrics (response time, user
   72    Business Readiness   workload) been defined and demonstrated to meet                                                                       Yellow                         2
                              business requirements?




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                                                                             New Flyer Go/No Go Checklist

                                                                                                                                                    Go/No Go
                                                                                                                                                                (To be Done,                  Supplemental
 Item                                                                                   Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                            Go-Live Criteria                                                                  QA Reviewer                 In Progress,                Documentation
Number                                                                                     Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                    Done)                  Reference/Comment
                                                                                                                                                      Green)

                              Have inventory builds, if required to cover the startup
   73    Business Readiness   period, been planned and executed for distribution                                                                    Yellow                         2
                              centers, and manufacturing plants?
                            Have noncritical business changes been deferred around
                            the startup period (new product introductions, pricing
   74    Business Readiness                                                                                                                         Yellow                         1
                            changes, product promotions, supplier
                            changes/additions, organization changes)?

                            Have procedures been developed, tested, and
                            implemented for all critical business changes occuring
   75    Business Readiness around startup (new product introductions, pricing                                                                      Yellow                         2
                            changes, product promotions, supplier changes,
                            organization changes)?
                            Have additional users to cover the startup period been
   76    Business Readiness identified and in place with required computer                                                                          Yellow                         2
                            hardware, system logons, and training?
                            Has the business unit implementation plan been
   77    Business Readiness                                                                                                                         Yellow                         1
                            documented and executed?
                            Have the business units validated contingency
   78    Business Readiness                                                                                                                         Yellow                         1
                            procedures?
                              Does each business unit have in place processes and
   79    Business Readiness                                                                                                                         Yellow                         1
                              procedures to ensure the uninterrupted flow of product?

   80    Business Readiness   Are physical inventory counts planned prior to cutover?                                                               Yellow                         1
                            Has report definition and roll out plan been developed
   81    Business Readiness                                                                                                                         Yellow                         1
                            and communicated?
                            Is there a plan to minimize the load on the system
   82    Business Readiness                                                                                                                         Yellow                         1
                            during cutover (mainframe, server, network)?
           Organizational
   83         Change
                              Have the new roles been defined?                                                                                      Yellow                         3
           Organizational     Have the new roles and role changes been evaluated by
   84         Change
                                                                                                                                                    Yellow                         3
                              HR
           Organizational
   85         Change
                              Have the new roles and roles changes been filled?                                                                     Yellow                         3
           Organizational
   86         Change
                              Has training for the new roles been conducted?                                                                        Yellow                         3
                              Have role changes/additions been filled to cover the
           Organizational
   87         Change          potential performance impacts during and after the                                                                    Yellow                         2
                              system implementation?
           Organizational     Have new or modified business processes been defined
   88         Change
                                                                                                                                                    Yellow                         1
                              and communicated?



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                                                                            New Flyer Go/No Go Checklist

                                                                                                                                                    Go/No Go
                                                                                                                                                                (To be Done,                  Supplemental
 Item                                                                                   Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                            Go-Live Criteria                                                                  QA Reviewer                 In Progress,                Documentation
Number                                                                                     Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                    Done)                  Reference/Comment
                                                                                                                                                      Green)

                            Have management training sessions been conducted on
           Organizational
   89         Change        using the new system as a decision support tool                                                                         Yellow                         2
                            (including reports)?
                            Have group sessions been conducted with management
           Organizational
   90         Change        to explain new system functionality, differences from                                                                   Yellow                         2
                            current systems, and design logic?
                            Has there been a complete current vs future state role
           Organizational
   91         Change        assessment with identification of any new or major                                                                      Yellow                         2
                            changes in roles?
                            Have group sessions been conducted across the
           Organizational
   92         Change        organization to explain new system functionality,                                                                       Yellow                         2
                            differences from current systems, and design logic?
                            Have user training sessions been conducted on using the
           Organizational
   93         Change        new system as a decision support tool (including                                                                        Yellow                         2
                            reports)?
                            Have group sessions been conducted with users to
           Organizational
   94         Change        explain new system functionality, differences from                                                                      Yellow                         2
                            current systems, and design logic?
                            Is there an issue and problem tracking and resolution
   95     Support - General                                                                                                                         Yellow                         1
                            process in place in all locations?
   96     Support - General   Have superusers been identified for functional support?                                                               Yellow                         1
                            Is there an issue and problem tracking and resolution
   97     Support - General                                                                                                                         Yellow                         1
                            process in place in Bracknell?
                            Is there a sufficient number of trained superusers
   98     Support - General                                                                                                                         Yellow                         1
                            personnel?
                              Is the functional production technical support schedule
   99     Support - General                                                                                                                         Yellow                         1
                              established and has it been communicated?
                            Are there functional escalation procedures in place and
  100     Support - General                                                                                                                         Yellow                         1
                            communicated?
                            Are all of the functional support reference materials
  101     Support - General                                                                                                                         Yellow                         2
                            current?
                            Were all Oracle and non-Oracle software support
  102     Support - General functions transferred from the project team to the                                                                      Yellow                         2
                            appropriate functional support staff?
                            Have all data loads been completely tested in a
          Data Readiness /
  103       Conversions     production sized environment before full conversion to                                                                  Yellow                         1
                            production?
                            Has all automatically converted data been validated by
          Data Readiness /
  104       Conversions     qualified end users and managers for each respective                                                                    Yellow                         1
                            business area?



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                                                                            New Flyer Go/No Go Checklist

                                                                                                                                                    Go/No Go
                                                                                                                                                                (To be Done,                  Supplemental
 Item                                                                                   Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                           Go-Live Criteria                                                                   QA Reviewer                 In Progress,                Documentation
Number                                                                                     Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                    Done)                  Reference/Comment
                                                                                                                                                      Green)

                             Has all the data manually converted been audited by
          Data Readiness /
  105      Conversions       qualified end users and managers for errors and                                                                        Yellow                         1
                             accuracy?
          Data Readiness /   Have errors been detected during the validation process
  106      Conversions
                                                                                                                                                    Yellow                         1
                             and corrected and revalidated?
          Data Readiness /   Have conversion input files been converted and placed
  107      Conversions
                                                                                                                                                    Yellow                         1
                             in managable batches for pre-production run?
          Data Readiness /   Have all conversion input files been validated for the
  108      Conversions
                                                                                                                                                    Yellow                         1
                             final conversion?
          Data Readiness /   Have the final data validation and clean procedures been
  109      Conversions
                                                                                                                                                    Yellow                         1
                             created for the production load?
                             Has the final validation and clean up plan for each
          Data Readiness /
  110      Conversions       manual and automated conversion been communicated                                                                      Yellow                         1
                             to the appropriate parties?
          Data Readiness /   Have the owners been identified for each validation,
  111      Conversions
                                                                                                                                                    Yellow                         1
                             conversion, and clean up step for the production load?
                             Have all of the pre-implementation data clean up
          Data Readiness /
  112      Conversions       activities been completed (e.g. Items, customers,                                                                      Yellow                         1
                             vendors)?
          Data Readiness /   Have all manual conversions been adequately planned,
  113      Conversions
                                                                                                                                                    Yellow                         1
                             documented and tested?
                             Have the data load and validation programs been
  114     System Cutover     performance tested to ensure that they will complete in                                                                Yellow                         1
                             the available time window?
                             Is the timing (sequence and load time) of the transition
  115     System Cutover                                                                                                                            Yellow                         1
                             events appropriate for the conversion window?
                             Is the timing (sequence and load time) of system cutover
  116     System Cutover                                                                                                                            Yellow                         1
                             activities documented?
                             Have all cut off dates for transaction processing on the
  117     System Cutover     current system (3M) been evaluated, communicated,                                                                      Yellow                         1
                             and implemented?
                             Are all work-in-process situations understood and a plan
  118     System Cutover                                                                                                                            Yellow                         1
                             in place?
                             Is a complete cutover dry run been completed
  119     System Cutover                                                                                                                            Yellow                         1
                             successfully?
  120      System Install    Have all of the software applications been installed?                                                                  Yellow                         1




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                                                                                 New Flyer Go/No Go Checklist

                                                                                                                                                       Go/No Go
                                                                                                                                                                   (To be Done,                  Supplemental
 Item                                                                                      Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
            Subject Area                             Go-Live Criteria                                                                   QA Reviewer                 In Progress,                Documentation
Number                                                                                        Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                       Done)                  Reference/Comment
                                                                                                                                                         Green)

                                Have all integration programs and interface objects been
  121       System Install      implemented in Production according to a program                                                                       Yellow                         1
                                release checklist?
                                Has a program release checklist and log been created
  122       System Install                                                                                                                             Yellow                         1
                                and used to implement code in production?
                                Have the required technical setup for tools, programs
  123       System Install                                                                                                                             Yellow                         1
                                and source files been prepared and documented?
                            Is there sufficient memory available on the machine for
  124       Infrastructure                                                                                                                             Yellow                         1
                            the projected number of sessions?
                            Has consideration been given to the backup of mission
                            critical transaction data, prior to its loading in a
  125       Infrastructure                                                                                                                             Yellow                         1
                            database, for example, EDI and transaction interface
                            files?
  126       Infrastructure  Have the data backup procedures been tested?                                                                               Yellow                         1
                            Are there clear procedures for testing patches and new
  127       Infrastructure  releases to Oracle prior to migrating them into the                                                                        Yellow                         1
                            production system?
                            Has a the process for resolving performance issues been
  128    System Performance documented and communicated to the appropriate                                                                             Yellow                         1
                            parties?
                            Were all potential production delay factors considered
             Contingency
  129         Planning      and a contingency plan created to address each                                                                             Yellow                         1
                            combination of these delays?
             Contingency    Has a contingency plan been developed for problem fall
  130         Planning
                                                                                                                                                       Yellow                         1
                            back processes?
             Contingency    Have the users been educated on the contingency plans
  131         Planning
                                                                                                                                                       Yellow                         1
                            that apply to their application transactions?
             Contingency    Do the users understand the criteria (or the process) that
  132         Planning
                                                                                                                                                       Yellow                         1
                            initiates the contingency plans?
                            Is a complete cutover plan with successor/pred,
  133      System Cutover                                                                                                                              Yellow                         1
                            dependencies created?
         Application Security   Have the final list of Oracle application users been
  134     Responsibilities
                                                                                                                                                       Yellow                         1
                                defined

         Application Security
  135     Responsibilities
                                Have system logins been created for all users?                                                                         Yellow                         1

         Application Security   Have custom menus been defined to match application
  136     Responsibilities
                                                                                                                                                       Yellow                         1
                                security requirements?




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                                                                                New Flyer Go/No Go Checklist

                                                                                                                                                        Go/No Go
                                                                                                                                                                    (To be Done,                  Supplemental
 Item                                                                                       Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
            Subject Area                             Go-Live Criteria                                                                    QA Reviewer                 In Progress,                Documentation
Number                                                                                         Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                        Done)                  Reference/Comment
                                                                                                                                                          Green)

         Application Security   Have all report sets been defined and tied to the
  137     Responsibilities
                                                                                                                                                        Yellow                         1
                                appropriate Oracle responsibility?

         Application Security   Are procedures for maintaining user logins documented
  138     Responsibilities
                                                                                                                                                        Yellow                         2
                                and implemented?

         Application Security   Have any custom forms (screens) been added to the
  139     Responsibilities
                                                                                                                                                        Yellow                         2
                                report menu option?

         Application Security   Are all users set up in production with the correct
  140     Responsibilities
                                                                                                                                                        Yellow                         1
                                application user responsibilities?

         Application Security   Do the users understand how and when to log on to the
  141     Responsibilities
                                                                                                                                                        Yellow                         2
                                system for the first time?

         Application Security   Have all custom application responsibilities been
  142     Responsibilities
                                                                                                                                                        Yellow                         2
                                defined?

         Application Security
  143     Responsibilities
                                Have all custom application responsibilities been tested?                                                               Yellow                         2

         Application Security   Have all custom application responsibilities been signed
  144     Responsibilities
                                                                                                                                                        Yellow                         2
                                off on by business sponsors and process leaders?

         Application Security   Has an internal audit review of the application
  145     Responsibilities
                                                                                                                                                        Yellow                         2
                                responsibilities and mapping to users been performed?
                            Have policies and procedures been established for
         Application Security
  146     Responsibilities  maintaining new users or changes in an existing user's                                                                      Yellow                         2
                            responsibility?
                            Has the enterprise capacity plan addressed the issue of
  147    Functional Support the number of sessions required by individual groups or                                                                     Yellow                         1
                            system users?
                            Has the enterprise capacity plan attempted to size for
  148    Functional Support                                                                                                                             Yellow                         1
                            peak system processing periods?
                                Have the Bracknell data communication mechanisms
  149       Infrastructure                                                                                                                              Yellow                         1
                                been designed to handle system failure?

                                Has consideration been given to the effects of network
  150       Infrastructure                                                                                                                              Yellow                         1
                                outages on inter-site data communications?
                                Has the network latency and bankwidth been
  151       Infrastructure                                                                                                                              Yellow                         1
                                considered, and planned?
                                Has appropriate help desk training been provided to
  152       Infrastructure                                                                                                                              Yellow                         2
                                system support personnel?



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                                                                             New Flyer Go/No Go Checklist

                                                                                                                                                     Go/No Go
                                                                                                                                                                 (To be Done,                  Supplemental
 Item                                                                                    Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                           Go-Live Criteria                                                                    QA Reviewer                 In Progress,                Documentation
Number                                                                                      Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                     Done)                  Reference/Comment
                                                                                                                                                       Green)

                            Are support reference materials conveniently organized,
  153      Infrastructure   easily understandable, and readily available to help desk                                                                Yellow                         1
                            personnel?
                            Is there a document or service level agreement that
  154      Infrastructure   states the limits of availability of the system, as agreed                                                               Yellow                         2
                            to by the I/S department and user community?
                            Have production tool support procedures and policies
  155      Infrastructure                                                                                                                            Yellow                         2
                            been established?
                            Are there clear procedures for managing the backups of
  156      Infrastructure                                                                                                                            Yellow                         1
                            database files?
  157      Infrastructure   Is the backup and recovery process documented?                                                                           Yellow                         1
  158      Infrastructure   Has the backup and recovery plan been tested?                                                                            Yellow                         1
                            Are procedures in place for monitoring database growth
  159      Infrastructure                                                                                                                            Yellow                         1
                            limits?
                            Is there a mechanism for preventing users from running
  160      Infrastructure   uncontrolled adhoc queries or reports involving large                                                                    Yellow                         1
                            data retrievals and sorts?
  161      Infrastructure   Is all of the desktop software installed?                                                                                Yellow                         1
                            Have any hardware upgrades or reconfigurations been
  162      Infrastructure                                                                                                                            Yellow                         1
                            tested prior to production?
  163      Infrastructure   Have all the printers been tested ?                                                                                      Yellow                         1
                            Have the hardware and network recovery procedures
  164      Infrastructure                                                                                                                            Yellow                         1
                            been tested?
                            Have all remote and project printers been tested for
  165      Infrastructure   printing standard, custom, and external documents and                                                                    Yellow                         1
                            reports?
                            Has all the computer hardware been audited for required
  166      Infrastructure                                                                                                                            Yellow                         1
                            features and software?
  167      Infrastructure   Do all users have the appropriate hardware?                                                                              Yellow                         1
  168      Infrastructure   Does a structured enterprise capacity plan exist?                                                                        Yellow                         2
                            Are there clear procedures for managing different types
  169      Infrastructure                                                                                                                            Yellow                         1
                            of hardware or network failures?
  170       IT Security     Has system security been defined?                                                                                        Yellow                         1
                            Have system+C12 accounts been established for all
  171       IT Security     company wide system users that considers security                                                                        Yellow                         1
                            needs by function?
  172       IT Security     Is database access security defined and in place?                                                                        Yellow                         1
                            Does system administration support exist for all project
  173       IT Security                                                                                                                              Yellow                         1
                            and production environments?




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                                                                              New Flyer Go/No Go Checklist

                                                                                                                                                       Go/No Go
                                                                                                                                                                   (To be Done,                  Supplemental
 Item                                                                                      Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
            Subject Area                            Go-Live Criteria                                                                    QA Reviewer                 In Progress,                Documentation
Number                                                                                        Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                       Done)                  Reference/Comment
                                                                                                                                                         Green)

                             Were all internal and external support channels given
                             ample notice, information, and a coordinated plan for
  174      Mission Control                                                                                                                             Yellow                         1
                             the cutover process and the expected volume of requests
                             or calls for initial Production?
                             Have the local support / help desk roles and
  175      Mission Control                                                                                                                             Yellow                         1
                             responsibilities been defined?
                             Have the local support/help desk roles hours of
  176      Mission Control                                                                                                                             Yellow                         1
                             operation been established?
                             Is the local support infrastructure complete (telephones,
  177      Mission Control                                                                                                                             Yellow                         1
                             workstations, and office logistics)?
  178      Mission Control Is the mission control duty roster complete?                                                                                Yellow                         1
                             Does mission control have the completed start up
  179      Mission Control                                                                                                                             Yellow                         1
                             checklist for the system cutover?
                             Has the performance of the network fileservers been
  180    Performance Testing                                                                                                                           Yellow                         1
                             tested and tuned, if necessary?
                               Has the performance of the production client machines
  181    Performance Testing                                                                                                                           Yellow                         1
                               been tested under realistic (production) user conditions?
                               Has the network performance of custom client code
  182    Performance Testing                                                                                                                           Yellow                         1
                               been tested before deployment in production?
                               Has the concurrent manager been tuned for peak periods
  183    Performance Testing                                                                                                                           Yellow                         1
                               and for the number of CPUs in the server?
                               Has the performance of WAN connections made from
  184    Performance Testing                                                                                                                           Yellow                         1
                               remote sites been performance tested?
                               Was the performance testing done against a volume
  185    Performance Testing                                                                                                                           Yellow                         1
                               database?
                               Have you tested the performance of custom reports and
  186    Performance Testing                                                                                                                           Yellow                         1
                               system alerts?
                               Has a the process for resolving application support
             Support -
  187       Applications       issues been documented and communicated to the                                                                          Yellow                         1
                               appropriate parties?
             Support -
  188       Applications
                               Has an application support team been established?                                                                       Yellow                         1
  189     Support - General    Is technical documentation available and current?                                                                       Yellow                         1
               Support         Have instrastructure support policies and procedures
  190       Infrastructure
                                                                                                                                                       Yellow                         1
                               been established?
               Support         Is there an incident problem resolution tracking process
  191       Infrastructure
                                                                                                                                                       Yellow                         1
                               in place?
               Support         Are there a sufficient number of trained infrastructure
  192       Infrastructure
                                                                                                                                                       Yellow                         1
                               support personnel in place?
               Support         Are technical escalation procedures in place and
  193       Infrastructure
                                                                                                                                                       Yellow                         1
                               communicated?



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                                                                            New Flyer Go/No Go Checklist

                                                                                                                                                     Go/No Go
                                                                                                                                                                 (To be Done,                  Supplemental
 Item                                                                                    Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                           Go-Live Criteria                                                                    QA Reviewer                 In Progress,                Documentation
Number                                                                                      Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                                     Done)                  Reference/Comment
                                                                                                                                                       Green)

                             Do end users know the process for calling internal
               Support
  194       Infrastructure   support for questions regarding the system, hardware,                                                                   Yellow                         1
                             communications, and functional areas?
               Support       Has appropriate help desk training been provided to
  195       Infrastructure
                                                                                                                                                     Yellow                         1
                             system support personnel?
                             Have all of the interfaces and custom extension
  196      System Install    programs been implemented into production including                                                                     Yellow                         1
                             establishment in batch scheduler?
                             Have all concurrent programs been set up to run on a
  197      System Install                                                                                                                            Yellow                         1
                             required schedule?
  198     Acceptance Test    Are all acceptance tests defined?                                                                                       Yellow                         1
                             Have representatives of the business agreed that the
  199     Acceptance Test                                                                                                                            Yellow                         1
                             defined acceptance tests are correct and sufficient?
                             Has the business allocated staff to participate
  200     Acceptance Test                                                                                                                            Yellow                         1
                             in/witness/sign off acceptance tests?
                             Have full business cycles been tested across the
  201     Acceptance Test                                                                                                                            Yellow                         1
                             integrated business system ?
                             Has a processing window of acceptable performance
  202     Acceptance Test                                                                                                                            Yellow                         1
                             been defined for the financial close process?

                             Have you determined that the financial month end close
  203     Acceptance Test                                                                                                                            Yellow                         1
                             process will complete in the required time window?
                             Have you tested the management reports after financial
  204     Acceptance Test    close has completed, to ensure that they will complete in                                                               Yellow                         1
                             the required time window?
                             Have final tests been executed on final production
  205     Acceptance Test                                                                                                                            Yellow                         1
                             hardware (PCs, Printers, Server)
  206     Acceptance Test    Has Functional Acceptance Checklist been Completed?                                                                     Yellow                         1
                             Have all interfaces and custom extensions been
                             integration tested in a non-production environment that
  207     Acceptance Test                                                                                                                            Yellow                         1
                             resembles the setup, data, and data volume expected in
                             Production?
  208      Acceptance Test Have core processes been successfully executed?                                                                           Yellow                         1
                             Have the critical business processes been performance
  209    Performance Testing                                                                                                                         Yellow                         1
                             tested?
  210       Solution Test    Are all high priority TARs resolved?                                                                                    Yellow                         1
  211       Solution Test    Are all code walk throughs complete?                                                                                    Yellow                         1
  212       Solution Test    Have all priority 1 and 2 incidents been resolved?                                                                      Yellow                         1




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                                                                              New Flyer Go/No Go Checklist

                                                                                                                                               Go/No Go
                                                                                                                                                           (To be Done,                  Supplemental
 Item                                                                              Project Team      Functional    Crookston                  Status (Red,                 Stop/Go
           Subject Area                         Go-Live Criteria                                                                QA Reviewer                 In Progress,                Documentation
Number                                                                                Owner           Owner       Counterpart                   Yellow,                    Severity
                                                                                                                                                               Done)                  Reference/Comment
                                                                                                                                                 Green)

  213      Solution Test   Is problem tracking and resolution process in place?                                                                Yellow                         1

                           Have testing scenarios been defined that adequately
  214      Solution Test                                                                                                                       Yellow                         1
                           represent business functions and practices
                           Have all solution test scripts been successfully
  215      Solution Test                                                                                                                       Yellow                         1
                           executed?




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