When the Inevitable Surprises Occur by P-PearsonEducation


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									When the Inevitable Surprises Occur
FT Press Delivers Elements

Author: Terry J. Fadem

Edition: 1

Ask the right questions to recover from any surprise and transform shocks into breakthroughs!CEO: Earl,
can we count on you to reduce your costs by 20%?Earl: You'll have to do it without me.CEO: Did you
just resign?Earl: Yes.Would you be prepared to deal with such an unexpected response? Most of us
aren't. Here's an effective, question-based strategy for handling surprise...If you liked this Element, read
more from Terry Fadem, including The Art of Asking: Ask Better Questions, Get Better Answers (ISBN:
9780137144242).Available in print and digital formats.

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