How IT Contributes to Business b

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					Unification &
Simplification
Through:
• Cooperation
• Innovation
• Opportunity

          How IT Contributes to Business
        by leveraging Solution Architecture

    Association of Enterprise Architectures
Excellence, Trust, Collaboration and Commitment” – CTOC
                    Daud Santosa
               Chief Technology Officer
              Department of the Interior
            Washington DC, April 12, 2006
Agenda
  Background and Business Strategy
   – Common Challenges
   – DOI Business Strategy

  IT contributes to Business Strategy
   – DOI Enterprise Initiatives
   – Example of developing Solution Architecture to solve
     Business Problem.

  CTO Council and Service Oriented Integration Center of
   Excellence vision

  Questions and Answers

                                                        1
Background and
Business Strategy


                    2
 Quote for today – Using Time
Discover your uniqueness; then discipline yourself to develop
 it.” – Jim Sundberg

“Behind an able man there are always other able men.” –
 Chinese Proverb

“It is not enough to be busy. The question is: What are we
 busy about?” – Henry David Thoreau

“Watch your thoughts; they become your words. Watch your
 words; they become your actions. Watch your actions; they
 become your habits. Watch your habits; they become your
 character. Watch your character for it will become your
 destiny. – Frank Outlaw


                                                              3
     What are the Characteristics of the
     On-Demand Government?
                            Characteristics of an
  Government Challenges                                                 Description
                            On Demand Enterprise

Changing Expectation of                                        Able to sense and response in real time to the
Citizens, Threat, Partner          Responsive                  changing needs of citizens, partners,
          (Other Federal                                       employees, and other governments
                              “Responsive in real-time
           Government),
            Catastrophe

   Collaboration across
                                                               Concentrating on core competencies – and
  geographies (globally,             Focused                   using strategic bureaus partners to manage
      governments and
                               “Focus on what’s core and       needs outside of these competencies
    partners, managing              differentiating”
       skills shortages)

    Sustained budget &                                         Employing variable cost structure to operate at
    resource pressures
                                     Variable                  high levels of productivity
                            “Using variable cost structures”

                                                               Able to handle changes in political, economic,
   Balancing demands
                                     Resilient                 and physical environment and manage
    of Security, Safety
                                                               consistent availability, security and privacy –
          and Privacy
                              “Resilient around the world,     around the world, around the clock
                                  around the clock”




                                                                                                                 4
What are the common challenges (1)?
What problems are we trying to solve for
 both Business and IT perspective?

What business values are we proposing to
 both IT and Business executives?

How do we start building the future
 infrastructure to support the current and
 future on-Demand Government mission?


                                             5
What are the common challenges (2)?
How do we scope the Business Requirements to
 leverage new technologies within the proper budget
 and resources?

How do we start leveraging the concept of reuse to
 reduce the risk for complex projects?

How do we overcome the culture barrier and educate
 the IT staff to adopt the new way of implementing IT in
 the future?



                                                      6
DOI Business Strategy

  Extend the breadth and                 Reduce delivery channel
   depth of relationship                    costs and minimize
 among DOI communities                     transaction barriers.
 To promote information sharing and      To move customers and transaction
collaboration among DOI Communities,     away from high manual to electronic
    Business partners, other Federal      channels such as Web, PDA, e tc.
     Governments, State and Local




   Consistency of DOI                         Create customer
  branding including our                  satisfaction and protect
  business partners and                            privacy
         bureaus                        To create happier customers -- usually
                                       done in the area of Customer Support and
  To emphasize the easy access to
                                                        Services
     information or subscription
                                       To protect the privacy of our Customers,
                                                       and Data.



                                                                                  7
External Customer Service                Law Enforcement Protection              Manage DOI Resources        Public Information Management
  FEA BRM Mode of Delivery:             FEA BRM Service to Citizens: Law                                        FEA BRM Mode of Delivery:
                                                                                 FEA BRM Mgmt of Resources
   Direct Service to Citizens                    Enforcement                                                   Knowledge Creation and Mgmt

                                                               FEA BRM Support Services:
                                                             Planning & Resource Allocation
                                                            Policy & Regulation Development
                                                                  Legislative Relations
                                                                  Control & Oversight
                                                                                                               Systems      Cost      Criticality
  Customer Relationship                      Incident and LE Services
      Management
                                            1
                                                                                                                     Hot Components
         Contact Mgmt                       Emergency Management                Human Resources Mgmt.         Product Dissemination
  • Registration & ID Mgmt                        Services
  • Personalization                     2
          1          H
                                                                                                             Information Dissemination
                                             Field Interview Services                Financial Mgmt
          Privacy Protection                     Track Evident and
                                    H                                       M                                 Records Accessibility &
                                                Management Services               Administrative Mgmt.              Protection
          Service Directory             Case Management Services                 Information Resources
                                L                                                                               Product and Service
                                                Monitoring & Evaluation                  Mgmt                        Ideation
                                        Crime Pattern and Predictive              HR Benefits & Comp.
      Customer Outreach L                    Analysis Services                          Admin                  Product Development
                                                  Search and Rescue               HR Acquisition & Dev.
          Service Outreach          L
                                                                                   Employee Relations                    Publishing
   H          Filing/Register           14                                             Accounting
                                                  Analytic Reporting
                                        H
                                                                                       Collections     L
                                                                                                                    Public Search
          Correspondence
      H          8       H              Computer Aided Dispatched               Fee & Payment Processing
      2
                                        Jail/Detention Management                Facilities & Equipment
                Licensing           L
                                                                                                             Public Records Retrieval
  8                                                Mobile Services                         Mgmt
                                                                                  Services Acquisition
          Order Fulfillment
                                                  Records Retention                    IT Services
                                                                                                                          Training
   3           Call Center          L                                   L
                                                                                                                                                    8
IT contributes to
Business Strategy


                    9
        Enterprise DOI Initiatives
     Enterprise Business               Enterprise Infrastructure
     Application Projects                      Projects

Financial Business           Enterprise Service Network
 Management System (DOI)        – Law Enforcement Network

OCS Connect (MMS)            Active Directory & Messaging (External, Trust
                               and non Trust) Services
Incident Management And
 Reporting System (DOI/NPS)   PKI (Cybertrust) Services

Geospatial One Stop          Identity Management Services
 (DOI/USGS)
                              Reduce Sign On (External, Internal) Services
HSPD-12
                              Enterprise DOI Portal (OST Portal, HR Portal,
                               OS Portal, USGS Portal, OCIO Portal, IMARS
                               Portal)


                                                                         10
IT: Self-Expression or Science? Unify & Simplify!
Example from DOI TRM (Subset) - Current
   User Interface
                     HTML, XHTML, DHTML,XHTMLMP, VXML                        JSP, ASP                    VB, VBA,
                                                                                                          VB
    Presentation                                                                                         Windows GUI
                    Clever Path                                  Sun One            Webphere
          Portal       (CA)
                                   Broadvision Plumtree Viador
                                                                  Portal
                                                                         EPICENTRIC
                                                                                     Portal
                                                                                             Oracle         SAP   Tibco Backweb


    Web Content     Zope, Extensis,                Documentum, FileNet,             Microsoft, Open Market,
    Management      NextPage, BroadVision,         IBM Lotus Workplace,             Percussion Software, Stellent,
                                                   Interwoven,                      Vignette
                                                                                                    Netscape
                                        Sun One                                         Oracle
      Web Server    Apache 2.0.4.8,                      Lotus         MS IIS                       Commerce       IBM HTTP
                                        Web Server                                      Web
                    Apache 1.3.2.3                       Domino         6.0                         Server         Server
                                        6.1                                             Server
                                                                                                    1.12

 Web Application                                                            Oracle App Sever,           Tuxedo Lite,
                    Bea Web Logic,             Domino,
                                                                            SigmaPlot,                  IBM Websphere 2.02
         Server     Brio Ondemand Svr,         ESRI App. Sver,
                                                                            Sybase EA Server,           IBM Websphere 3.5,
                    CITRIX, Cold Fusion        JAM, JBOSS
                                                                            Tomcat 4.1.29, 5.0.14       IONA 3.01
      Knowledge                                                                IBM Lotus            Net
                    Clear Forest    Convera     Documentum        FileNet                                          Entrieve
                                                                                workplace        Perceptions
     Management
                                                                                                        Access 95,97,
                    Corel Paradox,              ArcSDE,                     Oracle
                                                                                                        Access 2000,2002,
                    DBASE 5,4,3                 Informix 7.30uc5,           DB2 8.1,
                                                                                                        SQL Server 6.5 sp4,
        Databases   FileMaker Pro 4.0,          Informix 7.23 uc1,          Lotus Approach 97B,
                                                                                                        SQL Server 6.5,7,
                    FileMaker Pro 5.0,          Informix 7.12 uc1,          Lotus Approach 9,
                                                                                                        My SQL 4.01,
                    Foxpro                      Informix 9.2.1              Lotus Approach 3.02,
                                                                                                        My SQL 3.2.3.4.9
 Operating System                                                                 Netware 4-6,            Sun Solaris 2.6,
                     DOS 6.22        Windows NT 3.1,95, 98,4.0 ,2000, XP
                                                                                   OS/2 3.1         Sun Solaris 7.0, AIX, LINUX


                                                                                                                              11
Gartner Research

“They found that simply developing an EA
 doesn’t generate benefits. CIOs need to apply
 EA in four aspects of their work to realize
 business value:
 – aligning IT with the business strategy,
 – communicating IT’s vision and value,
 – guiding IT investment and design decisions, and
 – changing business and IS behaviors.”
 Mark McDonald
 Group Vice Presidend & Head of Research

                                                 12
Enterprise Architecture and Solution
Architecture linkage




     The Solution Architecture is the end-to-end architecture for a given
     project or IT initiatives. It includes the functional, non-functional and
     Operational aspect of the architecture.

       Source: IBM                                                               13
The IEA identifies six primary constituent
architectures




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                                               Architecture

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                                            Data Architecture




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                                      Application Architecture




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                                      Technology Architecture


                                           Security Architecture

                                      Solution Architecture


                                                                                                  14
What are the Solution Architecture consists
of:
         Solution Objectives and Scope

         High Level Business Requirement

         Solution Overview Diagram

         Use Case Model (Diagram and Text)

         Non-functional Requirements

         Component Model

         Deployment / Operational Model

         Architectural Decisions


                                              15
Solutions Architecture Example: Using the Patterns for e-business,
we identify the appropriate architecture patterns required for the
solution.

                                                                                 Allow users to (indirectly) communicate
                                               Provide users direct access to    with each other (e.g. an email notifying
                                              Automated DOI business services   someone of change in application status)




                                                                                                       Application Integration
                                                                Self-Service
                         Access Integration


                                                            Collaboration
    Provide seamless
    access to services                                                                                                            Integrate
       provided by
         multiple
                                                                                                                                   multiple
                                                                                                                                 DOI legacy
       application
                                                 Information Aggregation                                                         applications




                                                      Extended Enterprise

                                                                                Integration with Bureaus,
                              Aggregate information from
                                                                                Other Business Partners
                             multiple individual applications
                                                                                        processes
                                                                                                                                                16

                                                                                                                                                16
Patterns for e-business in the Development Life
Cycle




                                             17
FBMS High Level Business Services




                                    18
Solution Overview Diagram: Identify Application
Pattern and Service Reference Model
                                                    Extended                    Financial
                                                                                                  Self Service
           Bank of
           America
                                                    Enterprise                 Assistance
                                                                                                            Access Integration:
                                                                               Legacy DOI                   SSO & Personalized
                                                  Application Integration:
                                                           Application           Systems                    Delivery




                                                                                                                                   DOI ESN
                                                            Process
                                                  ManagedIntegration
                                                   Process Automation          (Non-FBMS)          Customer Services::
           eTravel                                 Services:: Tracking &                           Customer Initiated
                                                   Workflow, Routing &          Personal           Assistance, Self Service,                  DOI
                                                   Scheduling                   Property           Customer Preferences                       Usert
                                                                               Fleet Mgmt


         GSA FedStip                                                              Real
               Back Office Services::
                                                                                Property
                                     Internet
           Catalog
               Integration, Asset-Materials             Enterprise
                Mgmt, Data Mgmt,                                                                           FBMS
                                                         Business
                Development & Integration,                                     Document/                   Portal
                                                        Integration
                Financial Mgmt,                                                 Records
                                                                              Management
           Treasury

                                                                                  Core
                                                                               FInancials       Access Integration:
                                                                                                AccessIntegration:
                                                                                                Digital Asset Services::
                                                                                                Extended Mgmt,&
                                                                                                Extended SSO
                                                                                                Document SSO & Records
                                                                                                Personalized
                                                                                                Personalized
                                                                                                Mgmt, Archiving, Content




                                                                                                                                   Internet
         Grants.gov                                                              Budget         Delivery
                                                                                                Delivery
                                                                                                Mgmt, Knowledge Mgmt                          External
                             Business Mgmt Services::                          Formulation                                                     Users
                             Investment Mgmt Services,
                             Mgmt of Processes,
                                                                              Acquisistions
        Misc External
          Systems                                                                                              Access
                                                                                              Business & Analytical
                                                                                                               Integration
                                                                                              Services:: Business
                                                                                                                                              External
                                                                                                                                               Users
                                                                                              Intelegence, Reporting,
                                                                                        Population Multi-Step
                                                Managed Collaboration
        Collaboration                                                                                Executive                 Catalog/
                                                  Customer                                         Management                   Product
                                                Support Services:: Communications, Forms Mgmt, Search,
                                                 Notification                                       Information                Selection
                                                Security mgmt, Systems Mgmt
                                                                                                              Information Aggregation                    19
IMARS High Level of Business Services




                                   20
Solution Overview Diagram: Identify Service
Reference Model
                                   Process Automation             Incident & LE Digital Asset Services::Document
                             Services::Tracking & Workflow,          Services Management, CaseRecord Management Self Service
                                              Extended
                                  Routing & Scheduling
                                              Enterprise           Emergency               Management
             NIBRS
                                        Application::              Management                Services
                                        Decomposition                Services
                                                                                         Access
                                        Tier                                             Integration::
             Central                                                 Security
                                                                     Services            Role
            Violation                  Back Office Services::                            Based                        IMARS
             Bureau                        Integration          Inquire & Update         Personalization              Users
             (CVB)
                                                                     Services
                                   I                                                                           I
                                   N                              Authentication                               N
                                              Enterprise                                 Consolidated
                                   T                              & Authorization                              T
              Watch                           Integration             Services            Imars View
Other                              E              Hub                                                          R
              Office               R                                                                           A
Users                                                             Field Interview
              (DHS)                N                                                                           N
                                                                     Services
                                   E                                                                           E       Crime
                                                                      Record                                           Analysis
                                   T                                                                           T
                                                                   Management                     Customer Services::Customer
                                                                                                                       Users
                                                                      Services                  Initiated Assistance::Self Service
             Other                                                Track Evident
            Agencies                                              and Property          Back Office
                                                                    Services       Services::Integration
    Customer Services::Customer
                                                                     CRM                                            Information
  Initiated Assistance::Self Service
                 Collaboration               Messaging &            Services                                        Aggregation
                                                                                       Crime Pattern &
                                             Collaboration       Administration     Predictive             GIS Services
                                                                   Services Management, Services
                                                   Support Services::Security    Analysis
                                                 Collaboration, Search, System Management

                                                                                                                           21
Run Time Application Decomposition Pattern




                                             22
   DOI Target of Self Service Enterprise Logical Solution
   Architecture for Small to Enterprise Application
                                                 Client tier                                                                                Middle tier                                                                                  Database tier
                                                                                                                                              System management
                                                                                                                                                                      Knowledge                                                                               DOI DB
                                                                                                                                                                      Management
Browser                                                                                                             Collaboration                                                                             Search and
                                                                                                                        (EMS)               Collaboration
                                                                                                                                             Collaboration                                                   Search and                                     Legacy DB
 Client
                                                                                                                                             Database                   Content                                 Indexing
                                                                                                                                              Database
                                                                                                                                                                      Management                              Indexing
                                                                                                                                                                                                                                                              Content
           Denver




                                                             HTTP
 Public                                                                                                                   Email                                        Document
Internet
                                                             Server                                                                                                                                                                                         Management
                                                                                                                                                                      Management
                                                                                                                         Instance                                                                                                                               DB
                                                                                                                        Messaging                                       Record
                                                                                                                                                                      Management                                                                             Document
                                                              HTTP
                                                                                                                        Team Room                                                                                                                           Mangaement
                                             L                Server                          L
                                             O                                                O                                                                                                                                                                 DB
                                                                                                        HTTPS
           Reston




                                             A                                                A                                                                                                                              Messaging,
                                             D               Static                           D                                                                                                                            Transformation
 VPN                                                        Content                                 HTTP
                                                                                                                                         Advanced Spatial Data Server                                                         & Router
                                                                                                    Server
                         External Firewall




                                             B                                                B
                                                                          Internal Firewall




                                                   Secure
                                                                                                                                     Advanced Spatial Data Server
           Menlo Park




                                             A     Proxy                                      A
                                                   Server
                                             L                                                L




                                                                                                                                                                                                                     Adapter
                                                                                                                                    Web Application Server




                                                                                                                                                                                                                                       Integration Server
                                                                                                    HTTP
                                             A                                                A     Server
                                             N     Secure                                     N                                                                                                                                                                ……..
Business                                     C     Proxy                                      C                                     Web Application Server
Partner/                                           Server
                                             E                                                E                                                                 Web Application




                                                                                                                                                                                                          Firewall
Vendors                                                                                                                                                            Server                                                                                    CRM DB
                                             D                                                D
           Sioux Falls




                                                            Integration                           Integration




                                                                                                                                                                                       Proxy
                                                                                                                                                                                       Java
                                                             Gateway                               Gateway                                                   Business Services                     SOAP                                                       Record




                                                                                                                                                                                                                     Adapter
                                                                                                                                                                                                                                                            Management
                                                                                                                          Web Portal                          Data abstraction
                                                                                                                                                                                                   XML




                                                                                                                                                                                        JMS JDBC
                                                                                                                                                                    layer
                                                            Integration                           Integration              Server                                                                  HTTP                                                        ……...
                                                             Gateway                               Gateway
                                                                                                                                                                 Security
           Alaska




                                                                                                                                                                Messaging                                                                                    Business
                                                                                                                                                                                                                               Workflow                      Intelligent
                                                         Load                                                                                                                                                                                                 GIS DB
                                                                                                             Security
                                                      distribution                                                                           Credential
                                                                                                             Services                                               Personalization
                                                       and proxy                                                                              Services                   Data
                                                                                                         Authentication                      PKI Services                                                                       Workflow
                                                        caching
                                                                                                            Service           Privacy                                                                                           Database
                                                                                                         Authorization        Services
                                                                                                                                           Crypto Services                                                                                                  Others DB
                                                                                                                                              Directory                          Database Servers
                                                                                                            Service
                                                                                                                                              Services
                                                       IDS                                                 Enterprise                                                             Application
                                                                           Intranet                                                         PKI Certificate
                                                      Crypto                                               Directory
                                                                                                                                              Services                             Database
                                                                          (DOINET)                       Identity Mgmt            EACS                                                                                                                           ...
                                                                                                                                             Management
                                                                                                            Service

                                                                                                                                                                      Intranet
                                                                                                                                           TCP/IP                                                                                                                      23
Choose the best technology from TRM (example) to support the
Enterprise Solution (Product Mapping)

                Presentation                                 Microsoft Explore
                                                        SSO: Siteminder and
                    Security MS Active Directory        Tivoli Access Manager
                                                                                            PKI: Cybertrust

           Horizontal Portal                                 Websphere Portal

            Vertical Portal        SAP Portal                               MS SharePoint Portal (workgroup)
                                                      Oracle Portal, Plumtree
                  Content Microsoft               IBM Content                SAP Content
                                                                                                   Documentum
               Management (Workgroup)             Management                 Management
                                            Apache x
                Web Server                                                               MS IIS
                                    (IBM, Sun, Red HatLinux).

           Web Application                         J2EE                   .NET                Open Source
                               Websphere     Oracle
                   Server                                 SAP    BEA-
                               Application Application                     IIS             JBoss       Tomcat
                                 Server                Netweaver WebLogic
                                             Server
             Doc. & Record
                                 IBM Record Management            Filenet        SAP          Documentum
              Management
           ESB/EAI/Broker      Websphere Business Intergration              SAP XI                 Tibco

                  Databases    Oracle 9.x.x and 10g..x.x   MS SQL Server                      IBM DB2

           Desktop Security                                 Desktop: Symantec
                               IDP: Tipping Point , IDS: Lancope (anomaly based)
           Network Security                                                             Firewall: Netscreens
                                    NFR (signature based), Sourcefire (signature based)
                  Operating     Unix (AIX, SUN)        Win XP, Windows 2003      Linux (Red Hat)      Mac 10.x
                    System
                    Servers       Dell Server and Blade Servers              IBM X Series and Blade Servers
                                                                                                                 24
                    Storage              EMC                       NetApp                     IBM Shark
Business Value Proposition
To identify the complexities and risks during the early stage of the planning

To provide the Solution framework in the RFP in order to provide guidance
 of “how” the vendors should provide response with the right information in
 the proposal.

To identify the operational aspects of the solutions including Data Center,
 Infrastructures (Network, Security, Hard wares and soft wares, etc),
 Helpdesk, etc.

To identify the pro and con of outsourcing vs. in-house.

To identify the skill sets that required to implement the systems including
 resources, training, and so forth

To estimate the cost of the overall projects, Integrated project plan and
 choose the right Solution and its vendors.

                                                                         25
  CTO Council and
  Service Oriented
Integration Center of
  Excellence Vision

                        26
Overview of the Vision of Service Orientation Integration
(SOI) Center of Excellence
                           ITMC and IRB Sr. Management Sponsorship

                                       Chief Technology Officer Council

                        Service Oriented Integration Center of Excellence

                                                                         Community and
         Technical Leadership               Delivery Capability                                       Delivery Excellence
                                                                         Communications


         Payment         Payroll                                                                    License          Employee
         Services       Services           Business Service Component                               Services         Services



                                             Enterprise DOI Technology Services
            Technology Reference Architecture, Solution Architecture and Reusable Asset Management Library

        Oracle      Websphere      Apple    SOA CoE    Storage    Wireless   PKI & Access   SAP CoE    Microsoft
                                                                                                                        Other
         CoE          CoE           CoE                  CoE       CoE       Control CoE                 CoE
                                                                                                                     Technology
        USGS          TBD          USGS     NBC/OCIO    USGS       TBD        NBC/OCIO        NBC        TBD
                                                                                                                        CoE



                                                Enterprise Infrastructure
                                      Web    Application           Integration           Portal
             ESN         DMZ                             Messaging                                    Wireless     Satellite
                                     Servers  Servers                Servers            Servers
                       Database                  Collaboration        Document              Content Management
        Storages                       AD                                                                               Others
                        Servers                    Servers        Management servers              servers                         27
The DOI SOI CoE focus in four major
areas
Thought Leadership and                            Delivery Excellence
Knowledge                                             • Leverage senior skills
                                                      • Assist troubled projects
   • Adopt patterns & framework
                                                      • Conduct Solution and design
   • Define and maintain DOI
                                                        reviews
     Enterprise Solution Architecture Framework
                                                      • Provide method expertise
   • Survey external sources such as
                                                      • Business value Analysis
     Gartner Research or others, Redbooks,
   White Paper, and Best Practices
   • Develop DOI Reference Architecture
   • Adopt Emerging Technology/R&D




Community Building and                            Delivery Capability
Communications                                        • Develop & manage skill sets
   • Facilitate teaming                                 and roadmaps
   • Build and maintain a website for                 • Provide proactive mentoring
     sharing and communication                        • Assist CoE in implementing
   • Establish a direct channel for                   proof of concept with the new
     technology transfer from CoE to OCIO             technologies
   • Establish Collaboration to Bureaus and
   Business Partner to promote asset
   Reuse




                                                                                  28
My Information:

                Daud Santosa

           Chief Technology Officer

           Department of the Interior

             Office: 202-208-5064

              Cell: 202-320-6791

          daud_santosa@ios.doi.gov



                                        29

				
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