Faculty Biographies Dr Mark O’Brien Mr Matthew O'Brien Dr Bronwyn Hartwig Dr Josephine Burnand Dr Nicholas Chew Dr Lyn Edwards Dr Geof Hirst Dr Mohamed Khadra Dr Anne Kolbe Dr Buff Maycock Dr Paul Nisselle Dr Natalie Old Dr Kathryn Robertson Dr Carolyn Russell Dr Alan Sandford Dr Steve Trumble Dr Mark Woodrow April 2008 Dr Mark O’Brien Co-founder and Medical Director MBBS, DRACOG, FRACGP, FACRRM, AFACHSE Dr Mark O‟Brien is the Founder and Medical Director of the Cognitive Institute. Dr O‟Brien is a regular national and international speaker on risk management, managing adverse outcomes, the relationship between litigation and interpersonal skills and leading clinical teams. He is a dynamic and entertaining presenter with extensive experience as a trainer, delivering train the trainer programs throughout the world. He is a published author who has a long history of involvement in Healthcare Education. He consults to Australian and International healthcare organisations on change management, improving culture and patient experience. Matthew O’Brien Co-Founder and Managing Director B Bus Comm Matthew O‟Brien co-founded the Cognitive Institute and has been its Managing Director since its inception in 1998. He leads the Institute‟s development and provision of education services in 5 countries delivering more than 500 workshops. He has more than 17 years experience as a Managing Director, specialising in healthcare management, communication and marketing. He consults to healthcare organisations throughout the world designing education strategies and implementation programs. Before the Cognitive Institute, Mr O'Brien was the founder and Managing Director for 10 years of one of Australia‟s largest marketing firms, specialising in healthcare and consulting to national organisations. Dr Bronwyn Hartwig MBBS, Dip GP Psych, Dip Fam Med Dr Hartwig is a senior full time consultant with the Cognitive Institute. She leads the Institute‟s remediation Clinical Communication Program and also specialises in organisational consulting and mediation. She is a General Practitioner with 18 years experience working in regional and metropolitan centres. Her special interests are GP psychiatry, counselling and doctor‟s health. She has completed post graduate courses in Family medicine, GP psychiatry, as well as an internship in stress management at the University of Massachusetts Medical School. She currently tutors medical students in communication skills and is the Queensland Secretary of the Doctor‟s Health Advisory Service. Dr Josephine Burnand BSW, B Med, MPH, FRACMA In addition to her medical training, Dr Josephine Burnand has formal communication skills training. She currently works as a senior medical advisor in a large rural area health service in NSW and holds an adjunct senior lecturer post with the Australian National University Medical School. She was recently appointed Deputy Chair of the ANUMS Professional and Leadership theme. Jo has a longstanding interest in medical education and training, is a member of the NSW Institute of Medical Education and Training (IMET) Prevocational Accreditation Committee and is the editor of a multi-authored book for Australian and New Zealand junior doctors titled Becoming a Doctor - surviving and thriving in the early postgraduate years. Dr Nicholas Chew MBBS, M Med (Psychiatry), Grad Dip (Psychotherapy) Dr Chew is the Deputy Head of Department and Consultant Psychiatrist in the Department of Psychological Medicine, Tan Tock Seng Hospital Singapore. His work involves Consultation Liaison Psychiatry and General Psychiatry. His special interests include psychotherapy and psychiatry training. He has completed specialist training and Graduate Diploma in Psychotherapy in the National University of Singapore and worked in McGill University and Montreal General Hospital in Psychotherapy and Consultation Liaison Psychiatry as a Clinical Fellow. Dr Lyn Edwards MBBS, DRCOG, Dip Obs RACOG, DCH, FRACGP Dr Edwards has been a senior educator with the Cognitive Institute since its inception in 1998. She has personally presented more than 350 Cognitive Institute workshops and training programs. She has held the positions of training advisor and medical educator with The RACGPs Family Medicine Programme. She is a past chairman of The RACGPs Quality Assurance and Continuing Education Committee and faculty board member of The RACGP. She has been a lecturer at the University of WA and Flinders University, and is a senior examiner for The RACGP. Dr Edwards is a general practice principal with 25 years experience and interests in counselling, cognitive behavioural therapy and women‟s health. Dr Geof Hirst MBBS, FRACS Dr Hirst is a urologist with a national profile for his advocacy regarding issues involving prostate disease and specifically prostate cancer. He led the development of the NHMRC‟s clinical practice guidelines for managing urinary symptoms in men. He is also co-author of „Your Prostate, Your Choices‟, an acclaimed book about prostate problems, written for men and their partners. He has a long-standing interest in communication skills and clinical risk management and now combines his role as a urologist with his position as Senior Consultant in Clinical Risk Management and Director of Surgery at the Mater Hospitals in Brisbane. These roles allow him to bring a uniquely surgical perspective to the development of and education about risk minimisation strategies. The Mater Hospitals have developed and implemented a comprehensive range of such programs, many in conjunction with, and supported by Cognitive Institute (Clinical Incident Management System for Sentinel Events; Speaking up for Safety). Dr Mohamed Khadra B Med, Grad Dip Comp, M Ed, PhD, FAICD, FRACS Professor Khadra is Co-founder, Chairman and President of the Institute of Technology Australia (IOTA), an accredited Higher Education Provider. IOTA‟s mission is to contribute to social justice through the delivery of accessible and affordable degrees to students in developing countries. Other roles have included: Inaugural Chair of Surgery at the Australian National University Pro Vice Chancellor for Health, Design and Science at the University of Canberra Professor of Surgery and Head of the School of Rural Health for the University of New South Wales He has been the principal in several large grants over the last 10 years and has won several research prizes as well as accolades including the Alumni Medal, University of Newcastle; the Noel Newton Prize for Surgical Research; and the Alban Gee Prize in Urology. He has several dozen publications to his name and is a regular invited speaker at national and international conferences in Surgery and Education. Dr Anne Kolbe ONZM, MBBS (Hon), FRACS, FRCSEng (Hon), FCSHK (Hon), FRCSEd (Hon) As a paediatric surgeon, Deputy Chief Medical Officer, Waitemata District Health and Councillor and senior Office Bearer, Royal Australasian College of Surgeons, Dr Kolbe has had the privilege of serving many communities especially in the healthcare sector. Over the last twenty years Dr Kolbe has built and maintained an international reputation as an excellent clinician. She initiated the Paediatric Trauma Service at the Starship, which became a model for other hospitals in Australasia. She played a significant part in raising the profile of paediatric injury in New Zealand and in the establishment of Safekids, New Zealand. For the last fifteen years Dr Kolbe has run a successful private paediatric surgical practice that is appreciated both by patients and by her general practitioner colleagues. Dr Kolbe has also been closely involved in the activities of the Royal Australasian College of Surgeons for many years, holding increasingly senior and strategic portfolios, particularly in education and governance. In 2003, Dr Kolbe was elected President of the College, becoming the first woman in the world to be elected as president of a surgical college. Dr Buff Maycock M.B Ch.B, FFARACS Dr Maycock is an anaesthetist with 28 years experience in major public hospitals throughout Australia and New Zealand. She has been at the forefront of education within her profession on Anaphylaxis and Awareness during Anaesthesia, and runs an Anaesthetic Adverse Drug Reaction Clinic, which she has done for 20 years. Dr Maycock is a specialist in interpersonal skills, in particular preanaesthetic assessment and consent. She is currently Medical Coordinator of the Preadmission Clinic at Princess Alexandra Hospital where she has developed assessment guidelines. She has also worked as a consultant for the Clinical Safety and Quality Unit at the Mater Hospital, Brisbane. Dr Maycock is an active member of the Personal Issues Advisory Committee (PIAC) of the Australian Society of Anaesthetists and is still involved in addressing risk management issues and interpersonal skills training for anaesthetists. Dr Paul Nisselle – AM MBBS, FRACGP, M Hlth & Med Law, FACLM Dr Nisselle was a general practitioner in suburban Melbourne for eighteen years before entering the indemnity industry in 1989. He is now General Manager, Clinical Risk Management for the Avant Mutual Group Ltd. He is recognised in Australia and New Zealand as an authority on medico-legal and medical indemnity matters and writes and presents widely on these issues. He introduced the Bayer Institute communication workshops to Australia in 1994 and has been a senior consultant to the Cognitive Institute since its inception in 1998. He advocates effective Doctor- patient communication as a tool to improve healthcare outcomes - and both patient and doctor satisfaction. Dr Nisselle was made a Member of the Order of Australia (AM) on Australia Day, 2003, “For service to medicine and the medical profession through contributions to a range of government and professional organisations and to the community through youth welfare and cultural groups”. He was also awarded the Commonwealth‟s Centenary Medal in April 2003 “For service to health and safety in the workplace”. Dr Natalie Old MBBS, DRANZCOG, FRACGP Dr Old is an experienced General Practitioner of 20 years, having worked in both urban and rural areas of Australia and in the South Pacific. Natalie has had an interest in medical education since early in her career and has developed significant expertise in the areas of Communication, General Practice Standards and Assessment. She has held a number of positions in medical education both in Australia and overseas (New York School of Medicine, Manhattan). In 2000, Natalie commenced as a presenter with the Cognitive Institute and also took up the position as RACGP Censor for Queensland. She left the role of Censor in March 2005 and commenced as a Medical Educator for the Central and Southern Qld Training Consortium (CSQTC), responsible for General Practice vocational training in the south east Queensland. Over this time, Natalie has worked extensively with international medical graduates (IMG). She is an Educator for the RACGP AMC Bridging Course, a visiting GP assessor for the Medical Board of Qld and has been a consultant to the Qld Health Quality and Complaints Commission. Dr Kathryn Robertson MBBS, FRACGP, M Ed Dr Kathryn Robertson is a senior lecturer in the Department of General Practice, University of Melbourne and Acting co-Director of the Joint University Centre for Education and Training in General Practice, a joint venture with Monash University. She is also a member of the RACGP Vocational Training Sub-Committee and the RACGP Curriculum Review Writing Group. Kathryn has 20 years experience in medical education including undergraduate, vocational training and continuing professional development. She has a Masters of Education, and is in active general practice in outer suburban Melbourne. In 2004 she was a joint winner of the University of Melbourne‟s Norman Curry Award for Innovation and Excellence in Support of and Service to Teaching and Learning and the 2004 Royal Women‟s Hospital Award in Excellence in Education. In 2006 her team was also a University of Melbourne Nomination for the Australian University Teaching Awards for Programs that Enhance Learning, and they were short-listed for the Victorian Public Health Awards for Public Health Programs. Dr Carolyn Russell MBBS, Dip RACOG, RACGP, M Counselling Dr Russell has been a senior educator with the Cognitive Institute since inception in 1998. She has personally presented more than 130 Cognitive Institute workshops and training programs. Carolyn is an accredited small group facilitator for the Divisions of General Practice, and tutor/lecturer with the Department of General Practice, University of Queensland. Carolyn holds Masters in Counselling and completed the UQ/Harvard Intensive Medical Educators Course in 2006. Carolyn is a practicing GP with 28 years experience. She previously was principal of the Carseldine Medical Centre, and worked in a Complex Conditions Clinic with a local private hospital. She works now with GPs, psychiatrists, psychologists, social work therapists and counsellors in a multidisciplinary model in a counselling centre collocated with the medical centre. Dr Alan S C Sandford MB BS, B Med Sc (Hons), MHA, FRACMA, Dip RACOG Dr Sandford has broad clinical experience as an advanced trainee in O&G and Emergency Medicine; this was later coupled with an extensive 20 year career in medical management as a Medical Director and General Manager of large teaching hospitals as well as smaller rural hospital as a regional Area Chief Medical Officer. He has also consulted in a variety of international sites including Asia and the Middle East in health system development and quality. Particular interests have included medical workforce, medical education and research. As Chair of a working group for the Commonwealth‟s Medical Training Review Panel (MTRP) he oversaw the establishment of Postgraduate Medical Councils (however styled and named) in all Australian jurisdictions. He is a contributing author to a book which focuses on the early postgraduate years and has also contributed to the literature on models of medical professional review and development. He has an ongoing role as CEO of the Australia & New Zealand Children‟s Heart Research Centre and memberships of postgraduate workforce committees and is an active coordinating surveyor of the ACHS. A/Prof Stephen Trumble MBBS, MD, DipRACOG, FRACGP Dr Stephen Trumble has been a senior educator with the Cognitive Institute since 2000. He has personally presented more than 100 Cognitive Institute workshops and training programs, and leads the Institute‟s TTT program for medical supervisors. Stephen is currently Associate Professor and acting Director of the Medical Education Unit at the University of Melbourne. He is also co-director of the Joint University Centre for Education and Training in General Practice, a joint venture with Monash University. He is a senior examiner with the Australian Medical Council and Chair of The RACGP Curriculum Review Committee. Stephen has a strong background in undergraduate medical education, vocational training and continuing professional development He was formally C.E.O. of GP Education Australia Ltd and State Director of The RACGP Training Program. He is currently Editor in Chief of Australian Family Physician Dr Mark Woodrow MBBS Mark has over 16 years‟ experience as a clinical doctor. He has an in-depth and current knowledge of medical, management, medicolegal and communications practices. Mark‟s relevant experience has been gained in both the public and private health system, including extensive experience in private emergency medicine. He has a unique blend of medical, management, legal and postgraduate qualifications combined with relevant and current experience in business management, medico-legal and risk management practices, and excellent skills in communication, team building, risk management and medicine proven over fifteen years in clinical practice.
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