CERTIFICATE OF ACHIEVEMENT IN HUMAN RESOURCE

							CERTIFICATE OF ACHIEVEMENT IN HUMAN RESOURCE DEVELOPMENT

Is employee turnover affecting your business? Are you struggling to attract and retain key talent? Learn forward-thinking employment practices and strategies to
develop your organization’s most valuable asset – your people.

Today’s labour environment is challenging. Organizations have to find ways to recruit, retain and develop employees - creating a culture where people feel valued,
supported and motivated to succeed. Key to addressing these challenges is the role played by human resource professionals. Key to their effectiveness is the tools
they have to work with.

The Certificate of Achievement in Human Resource Development will equip human resource professionals with the strategies required to manage the organization’s
talent and create an environment where people want to work. Comprised of six modules, this program is structured to be flexible and self-directed so that it can be
completed within one year or over several years. The curriculum addresses the importance of having a comprehensive human resource plan linked to the organization’s
overall strategy and extends to cover such areas as recruitment, employee development and workplace culture.



CORE MODULES (Three)

DEVELOPING A HUMAN RESOURCE PLAN                                                     PERFORMANCE COACHING & DEVELOPMENT
      • Determine how human resource planning links with corporate strategy                • Understand the importance of goal setting and confidence in
      • Review the key elements of a human resource plan: staffing;                          employee development
        performance appraisal; compensation; and employee development                      • Improve your skills in giving both positive and negative feedback
      • Discuss how the human resource plan impacts organizational culture                 • Learn the dos and don’ts of performance feedback
      • Learn a step-by-step process to create a human resource                            • Understand the importance of effective formal and informal coaching
        development plan                                                                   • Practice a step-by-step approach to employee coaching

THE RECRUITMENT & SELECTION PROCESS
       • Identify the core competencies needed for a position
       • Learn recruitment strategies to attract qualified applicants and ensure
         you are hiring the right person
       • Know the ‘nuts and bolts’ of behavior-based and situation-based
         interviews and why they are used
       • Learn the dos and don’ts of the interview process



Elective modules on reverse side.
ELECTIVE MODULES (Three of Five)                                                    EMPLOYEE RETENTION STRATEGIES
                                                                                          • Identify typical causes of employee turnover
LEADING A MULTIGENERATIONAL WORKFORCE                                                     • Examine the roles of career development, reflective feedback,
       • Explore the attitudes, values and expectations of the four generations -           mentoring, compensation, personal development and workplace culture
         Traditionalists, Baby Boomers, Generation X and Generation Y – and                 as retention strategies
         understand what motivates each generation                                        • Understand the expectations of new hires
       • Learn how various leadership styles work to motivate and engage                                                              Reverse color logo (background colour - shown here in
                                                                                          • Learn how creativity can lead to a more committed workforceblue - will be whatever colour you spec)
       • Learn how to create an environment that is accepting and respectful of
         generational differences
       • Build on the strengths that different perspectives bring to your           EMPLOYMENT LAW FOR MANAGERS
         organization                                                                     • Understand liability in the employment relationship
                                                                                          • Review the laws of employment practices including: contract
INVESTING IN EMPLOYEE DEVELOPMENT                                                           employment; hiring/termination; discipline; harassment; discrimination;
       • Understand why employee development is important to the                            pay equity; occupational health and safety; and labour standards
         organization.                                                                    • Ensure that federal and provincial legislation is adhered to in your
                                                                                                                                        Reverse black/white logo (background colour is black)
       • Understand the differences between informal and formal workplace                   organization
         learning and identify ways to maximize both                                      • Understand the effect of the Canadian Charter of Rights and Freedoms
       • Discover ways to facilitate employee development, i.e. learning                    on the employment relationship
         plans, mentorship programs, coaching
       • Develop an employee development strategy for your
         department/organization

HR SUCCESSION PLANNING
                                                                                      Who Should Attend
       • Learn best practices of succession planning
                                                                                      Whether you are a human resource professional, business manager, or someone
                                                                                                                                         Black/white logo

       • Identify where potential personnel gaps exist in your organization
                                                                                      who looks after the HR function in your organization, this certificate will help
       • Learn the four steps to succession planning
                                                                                      strengthen your skills in developing your human resources.
                 • Conduct a risk analysis
                 • Identification of high-potential employees
                 • Development of high-potential employees                            For more information on these or other seminars, please visit our website.
                 • Monitor the succession process for strategic
                   value to your institution                                          Contact: Jackie Collins, jcollins@mun.ca, 737-2131.
       • Understand the challenges of implementing a succession plan
       • Develop an action plan to begin implementing a succession plan               www.mun.ca/gardinercentre                                        Colour logo PMS 202 (Burgundy) + PMS Cool Gray 10




     FACULTY OF BUSINESS ADMINISTRATION
     For information on business degree programs, visit www.business.mun.ca