Exit Interview for Separating or Transferring Employees
PURPOSE The purpose of conducting this survey is to help BAS Unit Heads and the Office of Planning and Analysis (OPA) do the following: • assess the workplace climate in the BAS division; • identify ways of improving our organization’s climate and management;
BAS Exit Interview
• understand the factors that influence or contribute to BAS employees’ decisions to leave the division or the campus; • identify ways of improving conditions of employment within our division.
Your participation and feedback is voluntary. It is also extremely valuable, and important in helping us to achieve these goals. This survey is designed to provide feedback only, and is not a forum for negotiating or re-negotiating any terms surrounding your separation from the University. INSTRUCTIONS
• Complete the on-line version of the survey by going to the OPA website (http://bas.ucsc.edu/ opa) and clicking on the link to the exit interview; or,
• Complete a paper version. Paper versions are available in both english and spanish from Staff Human Resources Service Team A. After completing the survey, please send it to the following address: BAS Office of Planning and Analysis University of California Santa Cruz, CA 95064 To help ensure anonymity, data from completed paper versions will be entered into a web-based database, and the originals will then be destroyed. Data from the exit interviews will be compiled annually, and amalgamated responses from each unit will be provided to the appropriate Unit Head. Despite our efforts to make sure your identity remains anonymous, please be aware that we cannot guarantee anonymity if the turnover rate is low and/or the department from which you left is small. If you have any questions regarding the completion of this questionnaire or wish to request an alternate format, please call Susan Willats, Principal Analyst, at (831) 459-3759.
DEMOGRAPHICS What unit are you leaving? (required) ________________________________________________________ What is your supervisor’s job title? _________________________________________________________ What is your age? ______ What is your gender? ❏ Female How many years have you worked in this unit/department? ________ ❏ Male
What is your personnel program? ❑ Senior Management ❑ Managers & Senior Professionals (MSP) ❑ Professional & Support Staff (PSS) ❑ Clerical ❑ Skilled Craft ❑ Technical ❑ Service
What is your ethnicity? ❑ African American
❑ White (Caucasians/non-hispanic) ❑ Native American/Native Alaskan ❑ Chinese/Chinese American ❑ Filipino/Filipino American ❑ Pakistani/East Indian ❑ Other Asian ❑ Mexican American
❑ Japanese/Japanese American
❑ Protective Services (Fire and Police) ❑ Professional & Support Staff (other)
❑ American Latino/Latin American ❑ Spanish/Spanish American ❑ Other (please specify): ___________________
REASONS FOR SEPARATING Why are you leaving Business and Administrative Services? (Choose up to three reasons.) ❑ Retirement ❑ Dismissal ❑ Layoff ❑ Pursue a different field ❑ Cost of living ❑ Transfer to other UCSC department ❑ Job “burnout”
❑ Appointment ended ❑ Self employment ❑ Medical/Health ❑ Attend school ❑ Promotion
❑ Lack of flexibility in scheduling ❑ Amount of work available ❑ Dissatisfaction with pay ❑ Dissatisfaction with job
❑ Family responsibilities ❑ Career opportunity ❑ Stay at home ❑ Relocating
❑ Dissatisfaction with supervisor
❑ Dissatisfaction with co-workers ❑ Harassment (non-sexual)
❑ Dissatisfaction with upper-level management
PERFORMANCE EVALUATION AND EXPECTATIONS Were your job duties and responsibilities clearly communicated? .............................................. Was the training and orientation to the position adequate? ......................................................... Did you receive a performance evaluation each year? ................................................................ Did your performance evaluation process include setting goals and objectives? ........................ Did your performance evaluation contain statements that were unexpected? ............................. Were work standards (e.g. performance expectations, work assignments, work hours) reasonable and applied fairly? .....................................................................................................
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Yes Yes Yes Yes Yes
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No No No No No
❑ Yes ❑ No
WORK RELATIONSHIPS Please rate your immediate supervisor on the following points:
Listening and communicating ..................................................................... Accessible for discussing job-related issues ............................................... Following policies and procedures ............................................................. Treatment of employees .............................................................................. Willingness to correct and/or admit mistakes ............................................. Providing feedback and recognition ........................................................... Addressing and resolving disputes.............................................................. Supporting training and development ......................................................... Facilitating change ...................................................................................... Knowledge and qualifications to provide effective leadership ................... Inclusive and accepting of diversity ........................................................... Acting ethically in making job-related decisions........................................ Promoting safety in the workplace .............................................................
Excellent Good
Fair
Poor
Unknown
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DIVERSITY/CLIMATE Were you able to discuss problems freely with your supervisor? Did you feel you were discriminated against by your department? Did you feel a sense of community or belonging? COMPENSATION Do you think you were paid appropriately for your job duties? Were merit increases administered fairly in your department? Did you receive an equity increase while in this position? Did you receive a reclassification while in this position?
❑ Yes ❑ Yes ❑ Yes
❑ No ❑ No ❑ No
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Yes Yes Yes Yes
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No No No No
GENERAL What have been your main sources of satisfaction while an employee at the department from which you are leaving? (Choose up to three reasons.) ❑ People ❑ Making a difference ❑ Job duties ❑ Location ❑ Benefits ❑ Alternative transportation options available ❑ Having the tools needed to do the job ❑ Flexibility ❑ Potential for growth in the job ❑ Supervisor
❑ Natural environment
❑ Compensation
❑ Ability to help students
What have been your main sources of dissatisfaction while an employee at the department from which you are leaving? (Choose up to three reasons.) ❑ People ❑ Lack of flexibility ❑ Supervisor ❑ Manager ❑ Director ❑ Job duties ❑ Location ❑ Parking ❑ Compensation ❑ Contract negotiations ❑ Lack of potential for growth in the job
❑ Lack of adequate complaint process
❑ Not having the tools needed to do the job
Did you feel that you were able to express yourself without fear of reprisal? Did you receive fair assignments, opportunities, and encouragement?
❑ Yes ❑ Yes
❑ No ❑ No
Would you recommend UCSC to others as a place to work?
❑ Yes ❑ No ❑ Yes, with reservations
Do you have any suggestions or feedback not covered in this survey? Please feel free to write on the back of this survey, or attach a separate page of your comments.
Thank you for completing this survey!