Monday_ April 12th Tuesday_ April 13th RETAILING RECESSION TO

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Monday, April 12th 
Noon - 5:00pm                          Registration opens

6:30pm - 9:30pm                        Cocktail Reception/Vendor Fair



Tuesday, April 13th 
8:00am – 6:00pm                        General Session


RETAILING: RECESSION TO RECOVERY 
AL MEYERS
Senior Vice President, Business Development
Retail Forward, Inc.

The world of retailing has changed dramatically this year. The global economy has
slowed rapidly and the United States is in the midst of a recession. Consumers are
cutting back in light of job worries and spending pressures. Companies are reeling
as credit markets tighten and consumers pull back. When will the retail economy
improve? What will it take to drive improvement? When the recovery comes, what
will the retail economy look like, and which consumer sectors will be positioned to
recover first and what will their new shopping behaviors look like? This session
looks at the retail market fundamentals that retailers and manufacturers need to
understand and respond to as they work through the current environment and plan
for the future.


INTERNATIONAL RETAILING 
ARISTOTLE GINARTE
Sr. Director, Loss Prevention
Abercrombie & Fitch

This session will focus on the opportunities and challenges of the growing
international expansion in the retail market place and how technology plays an


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important role in continued success. A key factor is the ability to plan well and
execute better. Key points will include:

    •   Rethinking their approach to proactive initiatives
    •   Managing global teams with the focus on one company and doing if as if they
        were in the office next door not 6,000 miles away
    •   Execution far exceeding expectations

Company Description
Abercrombie & Fitch Co is a specialty retailer that operates stores and websites
selling casual sportswear apparel under the Abercrombie & Fitch, Abercrombie, and
Hollister brands. As of January 31, 2009, the Company operating 1,125 stores in
the United States, Canada and the United Kingdom.



TAKING AN INTEGRATED APPROACH TO 
LOSS PREVENTION 
PAUL PILLSBURY
Director of Loss Prevention
Big 5 Sporting Goods

This session will explore the use of multiple loss prevention disciplines in an
integrated approach to stem losses and build a foundation for future applications.

Company Description
Big 5 Sporting Goods is one of America's top retailers of name brand sporting goods
and accessories. It operates 384 locations spread throughout 11 western states.

Big 5 provides a full-line product offering in a traditional sporting goods store
format that averages approximately 11,000 square feet. The product mix includes
athletic shoes, apparel and accessories, as well as a broad selection of outdoor and
athletic equipment for team sports, fitness, camping, hunting, fishing, tennis, golf,
snowboarding and in-line skating.




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INCREASE YOUR STORE INTELLIGENCE‐
INCREASE SALES AND PROFIT 
ROBIN PENDERGRAFT
Profit Enhancement
Manager Food Lion

Hear how one of the country’s largest grocery chains, Food Lion, effectively reduces
shrink using Sensormatic® Analytics NaviStor® products. Learn how they were
able to select, implement and measure the return on their investment. Hear about
what they believe were the key factors to this success and how you can gain a
competitive edge by using exception based reporting to drive improvement in your
operations, reduce shrink and ultimately increase sales and profits!

Company Description
Food Lion LLC is a subsidiary of Brussels-based Delhaize Group (NYSE: DEG).
Founded as Food Town in 1957, today Food Lion is one of the largest supermarket
companies in the United States. Food Lion LLC operates approximately 1,300
supermarkets, either directly or through affiliated entities, under the names of Food
Lion, Bloom, Bottom Dollar, Harveys and Reid's. These stores meet local customer
needs and preferences for the freshest and best quality products.


WHOLE BODY IMAGING: HOW BEST BUY’S 
SECURITY SOLUTION IMPROVED EMPLOYEE 
MORALE 
BRENDAN ALEXANDER
Director, Loss Prevention
Best Buy Canada

Integration of LP Systems in Order to Reduce Shrink
Best Buy Canada will address innovative ways to integrate existing loss prevention
technologies with new solutions, like the Brijot full body imaging solution to reduce
shrink while increasing employee engagement and helping the company deliver
better results.

Company Description
Best Buy is Canada's fastest-growing specialty retailer and e-tailer of consumer
electronics, personal computers and entertainment software and also operates the



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Geek Squad (www.geeksquad.ca), a 24 hour computer support task force. Best Buy
offers consumers a unique shopping experience with the latest technology and
entertainment products, at the right price, with a no-pressure (non-commissioned)
sales environment. The Company is committed to kids and communities, supporting
non-profit organizations that help youth develop their skill set, discover their talents
and sustain a lasting interest in education.



STATE OF THE UNION OF RETAIL AP/LP 
TODAY AND THE FUTURE 
BRAND ELVERSTON
Director, Asset Protection Systems and Analysis
Wal-Mart Stores

This session will present an overview and some discussion of Wal-Mart Asset
Protection structure and strategy. It will cover the concept of both fusing and
maximizing available assets such as CCTV, EAS, biometrics and other technologies.
We will look at the need for retail asset protection/loss prevention to pursue new
technologies and to move away from mechanical gadgets to secure merchandise to
the importance of mission alignment with operations, merchandising and logistics.

Company Description
Wal-Mart serves customers and members more than 200 million times per week at
more than 8,424 retail units under 55 different banners in 15 countries. With fiscal
year 2009 sales of $401 billion, Wal-Mart employs more than 2.1 million associates
worldwide. A leader in sustainability, corporate philanthropy and employment
opportunity, Wal-Mart ranked first among retailers in Fortune Magazine’s 2009 Most
Admired Companies survey.



USING BUSINESS INTELLIGENCE TO 
ENHANCE OVERALL PROFITABILITY 
CLAUDE VERVILLE
Vice President of Loss Prevention, Safety and Hazmat
Lowes Companies, Inc.

Mr. Verville will discuss tool-sets Lowe’s uses to help maintain and improve
operational controls within the Loss Prevention area and company-side. This session
will highlight how the use of these tools provides forensic measureable data to



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maintain viability of your overall Loss Prevention program particularly as it relates
to Electronic Article Surveillance.

Company Description
With fiscal year 2008 sales of $48.2 billion, Lowe’s Companies, Inc. is a FORTUNE®
50 company that serves approximately 14 million customers a week at more than
1,700 home improvement stores in the United States and Canada. Founded in 1946
and based in Mooresville, N.C., Lowe’s is the second-largest home improvement
retailer in the world. For more information, visit Lowes.com.


ORC AND ON‐LINE RETAILING 
PAUL JONES
Global Director of Asset Protection
E-Bay

CLAUDE VERVILLE
Vice President of Loss Prevention, Safety and Hazmat
Lowe’s Companies, Inc.


This session will focus on the use of technology by the retailer to strengthen joint
investigations with E-Bay in an effort to combat organized retail crime. The two
organizations will use real life examples of the use of video in prosecuting E-Fencing
Operations and the elimination of “Super User Sights” on E-Bay.

Company Description
eBay Inc. and its subsidiaries provide online marketplaces for the sale of goods and
services, online payments services, and online communication offerings to
individuals and businesses in the United States and internationally.

ITEM LEVEL RFID AS AN INVENTORY 
MANAGEMENT TOOL FOR RETAIL 
NORM VEIT
Executive Vice President and CIO
Jones Apparel Group

In this session you will learn how Norm Veit, EVP of Jones Apparel Group is using
an RFID solution to enhance store operations and inventory visibility in their Nine
West Specialty Division, as well as in the new Flagship store of their newest brand,
ShoeWoo.


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Company Description
Jones Apparel Group, Inc. is a leader in the apparel and footwear industry. Jones
has built a reputation for excellence in product quality and value and in operational
execution. Jones designs and markets a broad array of products including
sportswear, jeanswear, suits, dresses, menswear, shoes, accessories and costume
jewelry. Jones markets its products under nationally recognized brands, including
Anne Klein, Bandolino, Easy Spirit, Jones New York, Nine West and Rachel Roy.



LOGYCA—SUCCESS CASE OF TECHNOLOGICAL 
COLLABORATION 
ISABEL AGUDELO
CLI Executive Director
CLI Center of Latin American Logistics Innovation

This session will focus on the Logyca description and its support infrastructure on
EPC/ RFID. During the conference Logyca will present a detailed description of the
projects that are being realized regarding this technology and the benefits obtained
with those projects. The session also will include a summary of those projects that
are been developing currently at Logyca in the Center for Latin American Logistics
Innovation as well as some ideas for the future.

Company Description
For the last 22 years, LOGyCA has focused on delivering the tools and capabilities
that enterprises need to successfully establish collaboration initiatives within their
value networks. Through innovative educational, technological and applied research
offerings and partnerships, LOGyCA has worked with over 17,000 small, medium
and large companies in Colombia and Latin America. LOGyCA’s 5-acre EPC RFID
research campus in Bogotá - the largest of its kind in Latin America - includes
warehouses, retail outlets, residential and medical buildings, provides the ideal
environment for applied research in technology and logistics best practices. The
visits to Logyca are around 70,000 yearly.

7:00pm- 10:00pm                        Dinner Event




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Wednesday, April 14th 
8:00am – 9:45am                        General Session

Video Management Systems 
 
David St. Angelo, CVS
Director Physical Security and Product Protection, CVS Corporation

David St. Angelo will be discussing the evolution of Video Management Systems at
CVS. He will highlight their selection process, deployment strategy, and how he is
integrating new technologies such as video analytics to deliver value to both to his
Loss Prevention group as well as other business groups within CVS.



The Last 10 Years in Review – What We Did 
Right, What Could Have Been Better 
TERRY HENNESSEE, LOWE’S COMPANIES, INC.
Director, Merchandising Shrink Control


10:00am - 11:15am                      Breakout Sessions
    1. TERRY HENNESSEE, LOWE’S COMPANIES, INC.
       Director, Merchandising Shrink Control
       Maximizing Mature Source Tagging Program

    2. GAP, INC.
       Apparel Source Tagging ROI
 

11:15am – 12:30pm                      Breakout Sessions
 
    1. ADT Recirculation of Hard Tags Workshop

    2. The Printery – Green Secure Packaging




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10:15am - 12:15pm                      Latin America Breakout Sessions
    1. Source Tagging Best Practices in Latin America (Panel)
    2. Latin America Retail Environment
    3. RFID and EAS Technologies in Retail Environments



12:30pm – 1:15pm                       Roundtable Discussion
                                       (box lunch served)
MODERATOR: JIM LEE, EXECUTIVE EDITOR,
LOSS PREVENTION MAGAZINE
How can source tagging deliver better results for both
the retailer and manufacturing partner.


Afternoon                              Guest Departures             




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