A publication for Australian Red Cross (WA) Members and Volunteers Vol.1 No. 2 - May 2003 CHAIRMAN’S COMMENT The compassion and generosity of Western Australians was demonstrated with the response in In the second edition of WA following the Bali bombings and for the Volunteer Update for Farmhand Drought Appeal last year and during the 2003, I am pleased to devestating bushfires around the nation in the past welcome the new year. Our gratitude goes to all who helped during Executive Director of these crises and to all who donated so generously. Australian Red Cross (WA), Mr Steve Joske CSC, who joins ARC WA At this time of uncertainty around the world, it is following a distinguished worth reminding ourselves that Red Cross truly is a career with both WMC global organisation. Voluntary Service forms the Margot Stretch - Chairman Resources and as a backbone of Red Cross and indeed, Red Cross is former Army Colonel with the Australian Defence recognised as the largest volunteer humanitarian Force (ADF). organisation in the world. We have witnessed much of that humanitarian work over the past months as we’ve seen the images flashed every Prior to joining WMC, Mr Joske was one of the night onto our television screens. principal military planners for the security of the Sydney 2000 Olympic Games. He went on to be Deputy Commander of Operation Gold, the We are reminded that the work of volunteers within deployment of over 5000 ADF personnel into Red Cross operates 24 hours a day, seven days a Sydney for security and support operations to the week every year. No matter what the conditions, Games. Red Cross is always there, providing emergency food for families, rebuilding communities, tracing missing family members, caring for refugees and Prior to the Olympics he was the first commander supporting the community during natural disasters of the Australian contingent to the Truce Monitoring to name just a few of the Red Cross services Force sent into Bougainville after the ten-year civil currently offered around the world. war on the Papua New Guinea island. He was awarded the Conspicuous Service Cross for exemplary leadership of the contingent in the 1998 I would like to take this opportunity to encourage Queen’s Birthday anyone who has not renewed their membership or Honours List. perhaps hasn’t taken out membership of the Society as yet, to support the work of Red Cross by undertaking to do this soon. Among his initial priorities, Mr Joske has identified the If you would like more information on volunteer need to speak with opportunities within ARC WA, please contact the many of the 6,500 Volunteer and Member Support team on 9225 1984. people who make up Red Cross in Margot Stretch Western Australia. Steve Joske CSC, the new Director Chairman for ARC WA May 2003 - Page 2 YOUTH AND EDUCATION SERVICES - YES YES - Young people are an important part of Red Cross. YES - We have a program to suit you. YES - We want to hear your views. Junior Red Cross operates in schools and communities all around Australia and is a part of a worldwide network of young people learning about the Red Cross and Red Crescent movement, through fun games and group activities. Red Cross Community Action introduces the concepts of volunteering and community involvement to young people. It is an opportunity to learn about services in your area and gain valuable work and life experience whilst helping to improve the lives of vulnerable people. Ellenbrook Primary School – Year 4 Red Cross Community Challenge is an opportunity for young Junior Red Cross Group people to make a difference in their community. Participants work as a group to research needs in their local area and set up and run a project that meets those needs. Participants gain valuable skills and experience in project development and problem solving and contribute to making their local community a better place. Community Challenge is run as a competition and will be judged at the end of third term. Red Cross Cadets enables young people to challenge themselves, RED CROSS RED HOT CASH learn new skills and serve their community, whilst having a great time. Cadets learn about the Red RAFFLE 1 APRIL – 23 JUNE Cross movement, First Aid, bushcraft survival, leadership, community Red Cross Red Hot Cash Raffle is just around the service and teamwork. corner and this year, raffle buyers will be in the running to win the following prizes: Youth & Education Services Advisory Committee YESAC: · 1st Prize $10,000 Cash Are you organised, driven and passionate about your role in Red Cross? If so, you may wish to · 2nd Prize 4 Day Getaway Package for two at become a part of the Red Cross (WA Division) Balingup Cottages and Alpacas youth driven committee that is in involved in the · 3rd Prize Overnight Accommodation for two at the decision-making process and helps to ensure a youth perspective is heard. Quality Lord Forrest Hotel in Bunbury Youth Art Competition (Open to all people who We are seeking volunteers to help us by selling raffle are 25 and under). Express yourself in the medium tickets to their friends and families, at their work place of your choice. Work as a team or submit an or at their local shopping centre. individual piece. The entrants will be judged at the end of September. This years theme is ‘responding to the victims of war’. All funds raised will be used to maintain and expand the services we provide to the community. SATURDAY 14 JUNE 2003 Australian Red Cross (WA) YOUTH FORUM If you would like to participate or buy a ticket/s please An opportunity for all Red Cross volunteers aged contact Susan O’Dowd on (08) 9225 1901 or simply up to 25 years to share ideas and contribute to the write to: future direction of our youth and education services. Red Cross Red Hot Cash Raffle GPO Box P1239 To find out more about YES, youth volunteering Perth WA 6844 opportunities or the Youth Forum, please contact: Youth & Education Services Administrator: Michelle John. Don’t miss out on these great prizes! Telephone: 9225 1917 Fax: 9325 9040 Email: email@example.com May 2003 - Page 3 SUPPORTING HELPING AND REACHING KIDS - SHARK FAMILY SUPPORT The Family Support Service WOULD YOU LIKE TO ENRICH THE LIVES OF YOUNG PEOPLE recently submitted an application EXPERIENCING DIFFICULTIES? for funding from the Proceeds of Crime Account to commence the HELP THEM DEVELOP POSITIVE LIFE SKILLS? Early Intervention Program (EIP). Of 142 applications submitted, FSS DO YOU HAVE EMPATHY AND PATIENCE? was one of only 25 successful applicants to receive funding. The SHARK program aims to foster positive relationships between The EIP will target families where vulnerable young people and caring members of the wider parents are experiencing difficulties in managing their community. Many of the young people involved in the program have children's challenging behaviours. been affected by circumstances such as family dislocation, itinerancy, The Program will aim to prevent violence and abuse or substance abuse. the development of behaviours that could lead to anti-social and SHARK volunteers work in a classroom or small group settings assisting criminal behaviour in later life. young people with their schoolwork and offering support and Consistent with the State guidance. The program provides opportunities for both the young Government Task Force for the person and the volunteer to feel valued and appreciated. Volunteers early years, the Program will target are also provided with extensive training in areas such as literacy and families with toddlers, pre-school numeracy, behaviour management, suicide awareness, cultural and primary school children (up to diversity & drug issues. the age of 8 years). We are currently looking for enthusiastic volunteers (men and The stategies employed by the EIP women) to give two or three hours per week of their time in are two fold: To support parents education programs around Perth. If this is you, come along to an in their role of dealing with their Information session to learn more. children's difficult behaviours and also to support the child in SHARK INFORMATION SESSIONS developing new and more appropriate behaviours. The Date Time Venue*** Service will use trained volunteers who will visit the family home one Friday 13 June 10am -1pm ARC HQ day per week to mentor the child, Monday 7 July 10am - 1pm ARC HQ while providing respite to the parent. Parents will be linked ***Venue: Australian Red Cross, 110 Goderich Street, EAST PERTH with appropriate support services in the community and will be SHARK PROGRAM PROFESSIONAL DEVELOPMENT encouraged to engage in (AVAILABLE TO ALL VOLUNTEERS) parenting education. Children will be linked with opportunities to Date Topic Time Venue learn new behaviours e.g. Thursday 5 June Suicide 10am - 12.30pm ARC HQ activities/workshops to learn anger Awareness management techniques, enhance Thursday 17 July Cultural & 10am - 4pm ARC HQ self-esteem, developing trust in others and a range of other Drug strategies. Awareness /Peer Coaching The Service will be evaluated on an ongoing basis by the To register your interest, please call the SHARK Program Coordinator of EIP and Family Officer: 9225 1934. Support Staff. May 2003 - Page 4 IMPORTANT DATES FOR 2003 Annual Anzac Day Parade, Friday 25 April 2003 Over 30 Australian Red Cross (WA) uniformed members, volunteers, Cadets and staff represented Red Cross in the 2003 Anzac Day Parade in Perth. Mrs. Betty Smith-Gander, 2nd Vice President of the Divisional Executive Committee and Coordinator of the Metro South Region Coastal Group, led this year’s Parade accompanied by flag bearers Michael and Jessica from the Armadale Red Cross Cadet Unit. Graham Addison, National Treasurer of Australian Red Cross, laid a wreath at the Dawn Service at the State TELECROSS/TELECHAT War Memorial, Kings Park.* Members and volunteers around WA took part in local parades and services, During April the Telecross staff received a telephone call including those in Australind, Dongara, Denmark, from a call recipient who credited Telecross with saving Donnybrook, Dowerin, Koorda, Northampton and her life. She said that without the morning call and the Yanchep. emergency procedure followed when that call isn’t answered, she would have lain on the floor of her home for several days before being discovered. As it was, she Saturday 14 June 2003, Australian Red Cross (WA) received prompt treatment for which she is very grateful. Youth Forum She phoned to say that she would like to make a small An opportunity for all Red Cross volunteers aged up to donation to Red Cross to say thank you. 25 years to share ideas and contribute to the future Telecross is in need of volunteers at the moment. It is a direction of our youth and education services. Further service that usually takes approximately five minutes daily details available from Michelle John on 9225 1917. and no more than 30 minutes of your time if there was an emergency. You can specify your preferred time between 7 and 9.00am and we will link you with a call .30 Saturday 26 July 2003, OUR SUNBURNT COUNTRY recipient for the same time. The call is a very quick one DINNER DANCE 2003 to check that the recipient is well and able to answer. Booking forms are available from Headquarters or by Telechat is a service that is a longer chat only a few times calling Rod O’Dea on 9343-3935 or by email at each week. If you are interested in being a volunteer for firstname.lastname@example.org either of these services please contact the Services Officer, Bev Wilkin on 9225 1914 or the Administrative Officer, Sheryl Foster on 9225 1930 or toll free on 1800 810 Information sessions for new volunteers: 710. All sessions run from 10 am to 1 pm and are held at Australian Red Cross (WA) Headquarters. FOCUS ON SOUP PATROL In 2001/02 financial year, the Australian Red Cross (WA) Saturday 7 June mobile Soup Patrol service provided a hot evening meal Saturday 21 June for 28,859 homeless and vulnerable people. Soup Patrol Thursday 3 July services operate in Bunbury, Fremantle, Geraldton, Kalgoorlie and Perth and are delivered by over 400 Saturday 19 July volunteers. Services vary in frequency from 7-nights a week in Perth and Fremantle to 3-nights a week in most Sessions are open to anyone wishing to find our more regional services. about Red Cross and the current volunteering Local hospitals and bakeries support this well-used opportunities available in the WA Division. Further service by donating nourishing soups and a wide range information available from of breads. Occasionally, donations of other foodstuffs Barbara Hollin on 9225 1984. such as soft drinks and chocolates are received from local businesses and other organisations. These are *The Chairman, Margot Stretch, attended the parade and service always greatly appreciated by Soup Patrol clients. May 2003 - Page 5 VALE Mrs Flora Williams Mrs Jean Eva Mt Barker Unit/Member Brookton Unit/Member Mt Barker Red Cross Unit members were saddened to hear Jean was a member of the Brookton Unit from 1984 and of the passing of dearly loved member, Mrs Flora (Flo) was presented with the Long Service Medal for ten years Williams after being ill for several months. Flo was a service in 1998. Our thoughts are with all of Jean’s family cheerful, diligent worker at the shop and was always and friends. willing to help at any function we held. She will be greatly missed. Mrs Ina Lynch Mrs Dorothy Walker Corrigin Unit/Disaster Team Ina has been a very active member of this branch since Kojonup/Muradup Unit retiring from Hyden to Corrigin in 1972. Dorothy joined Red Cross in 1995. She will be sadly missed and our sincere condolences go to all who knew her. From the first meeting she attended she took on the office of Publicity Officer. From then till the 1990’s she held all Mrs Mena Willis offices from Vice President - 11 years, President – 3 years and Assistant Secretary, Regional President for 2 years and Ex Guildford Unit/Telecross finally was Red Cross Shop Co-ordinator for 5 years. She Mena joined Red Cross in 1995 and had been a member has always been a tireless worker and entered into all of the now de-registered Guildford Unit as well as a fundraising activities with pleasure. volunteer for the Telecross service. Our thoughts are with her family and friends at this sad time. She has received the Long Service (15 years), Long Service Award – 1st Bar (20 years) and was due to receive her 2nd Mrs Frances Jackson Bar (30 years) this year. Our sincere sympathy to her family and friends as she will be sadly missed. Blood Transfusion Team Fran was a volunteer for the Blood Service who joined Red Mrs Rita Sheppard Cross in 1984 and received the Long Service Medal for ten years service. Our thoughts are with her family and friends. Three Springs Unit/Metro South Coastal Group Rita joined Red Cross in 1946 and had been presented Mrs Margaret Murdoch with her Long Service Medals up to the Laurel Wreath for 50 years service. Rita will be greatly missed by her Red Ex Exmouth Unit/North West & Murchison Unit Cross friends and we send our sincere condolences to all Margaret was a member of the Exmouth Unit and later a who knew her. member of the North West and Murchison Unit as well as having served in the Army Corps. She joined Red Cross in Mrs Margo Elias 1964 and had been presented with her Long Service Medal and First Bar. Our sincere condolences go to Margaret’s Riverton Unit family and friends. Margo was a member of the Collie Red Cross Unit for 15 years before moving to the city and joining the Riverton Mrs Maida (May) Campbell Unit of which she was a member for 13 years. She was very active at Canning Lodge with the trolley service and visiting Heathridge Unit/Member people. She will be sadly missed. With deep regret Heathridge Red Cross are sad to report the death of Maida (May) Campbell on 26 February 2003 Correction at Hollywood Hospital. In the February edition of Volunteer Update, the May was a foundation member of Yanchep/Two Rocks Red bereavement notice for Mrs Gwyneth Jones stated Cross Branch in 1977 May took over as Secretary when . that Gwyneth joined the Koorda Unit in 1942. It membership was very low, but with her dedication it should be noted that Gwyneth actually joined the gradually grew in numbers, she also was a Vice President Wylcatchum Unit 42 years ago and was a member of in the Wanneroo Region. this unit until 2000 after which she transferred to the Koorda Unit. May was a very staunch member at Heathridge Red Cross, having moved to the area from Yanchep, who worked hard over the years till her eyesight was failing. The unit could always rely on May as a model, when we had our Red Cross Calling Update Fashion Parades, which she did with perfection and for any other fund raising she was always there. As of 2 May 2003, the total of funds received for Red ,241.81 - a fantastic result so far. Cross Calling is $837 Mr John Millman Ex Pinjarra Unit There is still money coming in from collectors and John joined the Pinjarra Unit in 1994. Our thoughts are organisers who are only now managing to return their with his family and friends. collections and the call has gone out to everyone who has yet to return their Red Cross Calling Mrs Judith Wagonner collections - please do so as soon as possible. ex Staff, Fundraising Department Judy was a staff member at Headquarters where she was A big thank you to all units, members and volunteers Manager of the Fundraising Department in 1998/99. She who have supported this year’s Red Cross Calling will be fondly remembered by those who knew her. Campaign. We couldn’t do it without you. May 2003 - Page 6 RETAIL NEWS Fashion at the Senior Cit’s 5th April. The Mandurah Senior Citizen’s hall was the venue for a very professional and entertaining Fashion Parade organised by the Mandurah Shop. Lorraine and her volunteers are to be congratulated. Over 150 guests saw 50 plus outfits paraded and sales of $2000 were recorded. Some HQ staff attended and had a great time. Shenton Park Hospital kiosk. Plans are in place, after 50 years of Red Cross management to hand the Shenton Park Hospital Kiosk back to the Hospital. Since the close of the Medical College some 18 months ago the kiosk has steadily lost trade. The hospital’s caterers, Sodexho Food Services, will take over the operation of the kiosk and combine it with the operation of the canteen. We would like to thank Enola Disaster Services News Lewis and all her volunteers, past and present, for their outstanding service and commitment to Australian Red Operation Murphy, a National Disaster and Emergency Cross at Shenton Park. . Response simulation, was held on Thursday 13 March in an effort to test the emergency responses of Australian Red Cross Short Street using the National Registration and Inquiry System (NRIS). For the first time, ARC WA headquarters in East Perth was used as March saw the auction of the Short Street property, the National Registration Headquarters. The exercise involved settlement is scheduled for the end of May and some 15 ARC WA staff, 30 on-site volunteers and four off-site everyone at Short Street will be relocated. Early June volunteers in the registration and inquiry part of the exercise. could see MEHS and Infant Restraints at Belmont, while the Sewing Ladies and Soup Patrol look like moving to A total of eight staff from the state government Department Wellington Street. The Blood Bank will move to for Community Development (DCD) participated in the independent premises in Rivervale. Phone numbers exercise including five off-site DCD staff from Port Hedland, and addresses will be circulated when final. Broome, Bunbury, Tom Price and Karratha. An additional 22 Red Cross volunteers assisted from their homes by making up Albany Shop to 15 phone calls each to the State Inquiry Centre. Merchandising is in the final stage of negotiations to During the debrief, organisers commented that the quick and move the Albany shop (one of our best) to larger, more unrealistic timeframe for the exercise resulted in some convenient and environmentally friendly premises next congestion and that the NRIS developed a few gremlins when door. After six years trading, Albany has over 40 report print outs did not correspond to the NRIS screen while volunteers and the quality of donations and local other information fell off screen. These hiccups have been support is exceptional. Albany will be a pilot store for a reported to the IT desk in Canberra for further follow up. possible move to Red Cross super stores. Local coordinator, Jeanette says "The quality of the goods we Given that all States participated and although the system get donated makes it like Christmas every day". suffered a minor crash for 20 minutes, it was agreed in the Congratulations Albany on six years of excellent trading, final wash up that Operation Murphy had been a nationally we hope you enjoy the new premises. successful exercise. Feed back from volunteers was very positive and people REGIONAL VOLUNTEERS URGENTLY commented they enjoyed seeing the system work and appreciated being part of it. It provided a good opportunity NEEDED - Can you help? to recognise both the strengths and weaknesses of the system in order for us to be fully prepared for a full-scale Volunteering with the Soup Patrol services is very rewarding emergency if required. and is a great way to meet new people, whilst helping some of the most vulnerable people in our community. Training needs have been identified from this exercise to Our Bunbury, Geraldton and Kalgoorlie services urgently further improve the skills and increase the number of disaster need some additional volunteers to assist with regular bread volunteers with the experience to respond in a disaster. NRIS training is now being planned for disaster volunteers and collections and the delivery of the service. In Perth, DCD staff throughout the state. volunteers are also required to collect and package our daily bread donations, which feed clients in the Fremantle and If you would like further information on the role of the Welfare Perth areas. sub-committee please contact Lisbeth or Julie If you have 3 – 4 hours available once a week, fortnight or on (08) 9225 1926. month and would like to help, please contact Barbara Hollin on 9225 1984 for further details. For further details on any of the information in this edition of Volunteer Update phone Australian Red Cross (WA) on 9325 5111 – country callers 1800 810 700 or email email@example.com The next edition of Volunteer News will be published on 18 August 2003. Contributions can be sent to Jodie Jankevics at ARC WA GPO Box P1239 Perth WA 6844 or firstname.lastname@example.org no later than Friday 25 July 2003. To discover more about Australian Red Cross visit our website www.redcross.org.au May 2003 - Page 7 It is important to remember that the Regional Restructure REGIONAL RESTRUCTURE Plan is a set of guidelines. These guidelines are intended to support a flexible change process and they refer to We are moving closer towards renewing the volunteer such things as: structure across the whole Metro Region. As you have seen in previous Cross Wise and Volunteer Update • Involvement of young people (primary school to late articles, Metro South Region is operating according to the 50’s) in voluntary services to ensure new blood flows restructure plan and the Metro North Region is well on into Red Cross the way • Coordination of all activities and services within a region to ensure we are working as one Red Cross At this point we are still actively recruiting a volunteer • Regional activity planning processes in which the whole Visual Coordinator for Metro North Region, as the recent region plays a part in the plan for fundraising, services, advertising did not attract suitably qualified volunteer disaster response and meaningful involvement of young applicants and we are now actively soliciting applicants people through major service clubs. We are seeking an individual who has experience organising events, A longstanding issue in the restructure has been a new motivating volunteers, public speaking and who has name for ‘units’. Unlike other Red Cross activities within excellent networks. Please call Ron Pettapiece on regions (eg. Family Support Service, Cadets etc.) the term 9225 1990 if you know of anyone who you think would ‘unit’ does not indicate the kind of ‘functional’ activity be interested in this exciting volunteer position. provided. WHAT NEXT? A competition has been launched to change the name of unit to a term which is more meaningful. Of the many The introduction of the regional restructure has not gone entries so far, there is a keen interest in returning to the as quickly as we had planned and it has taken time to term, "Branch". It is too early to announce the final address issues that have arisen and to smooth the way outcome, but it is possible this term could be modified for the restructure in other regions. Once the restructure to indicate the key activities performed. eg. Koorda is complete in Metro, it will be introduced into the large Fundraising and Social Branch. This would meet the country centres. Initially it will commence in the Wattle objective of moving ahead with the restructure and Region (currently called Leschenault and Boronia) creating a ‘functional’ descriptor for units. More news on followed by the Porongurups. Following that, country the competition later. regions will be introduced. In the new structure there are 12 country regions and three metro regions versus Please note that the recently restructured Metro South the 24 that were previously in place Region will be hosting a brand new fundraising event called OUR SUNBURNT COUNTRY DINNER DANCE 2003 HOW MUCH CHANGE? and this will become an annual event. The Dinner Dance will be held at the Fremantle Sailing Club on Saturday 26 Many unit volunteers are concerned that there would be July 2003. Booking forms are available from Headquarters radical changes to the way units operate. It is important or by calling Rod O’Dea on 9343 3935 or by to know however, that changes to the unit structure email at email@example.com need not be major at all. In the country regions, where distances are great, units may feel that they are operating effectively and therefore few, if any, changes are required. May 2003 - Page 8 FACTS AND FIGURES! Albany Seniors Information Expo A snapshot of volunteers and members in the WA Division: The profile of members and volunteers who, together with the staff team, make up the WA Division of Australian Red Cross has changed considerably over the past few years. People of all ages, cultures and backgrounds work as volunteers in our Units, Groups, community and retail services. Below is a snapshot of members and volunteers in the WA Division at April 2003: 1. There are 6,075 active members and Jean Wilby, Norma Freeby and Premier volunteers in the Division Geoff Gallop at the Albany Seniors Information Expo 2. 1,059 new members (17%) have joined since 1 Australian Red Cross recently took part in the Albany July 2003 Seniors Information Expo by featuring Hands On Care and Community Visitors Scheme – two important 3. There are 93 Units and 2 Red Cross Groups community services provided in WA by Red Cross. 4. 34% of members belong to Units and 22% of Hands On Care and Community Visitors Scheme were members belong to the two Red Cross featured at the Expo, in an effort to increase the number Groups in the newly restructured Metro South of volunteers for these services in the Albany district. Region Jean Wilby, Aged Care Services Officer at Australian Red Cross (WA), said both Hands On Care and Community 5. 72% of members are service volunteers. 64% Visitors Scheme are highly rewarding services that of volunteers work in community services and provide older people facing long periods of 24% of volunteers work in Red Cross shops hospitalisation with an opportunity to have regular contact with a Red Cross volunteer. 6. 82% of members/volunteers are women "The Community Visitors Scheme is a Federal 7. 20% of members/volunteers are from Government initiative administered by Australian Red countries other than Australia Cross (WA) which matches a Red Cross volunteer with a nursing home resident. The resident may be lonely or 8. 16% of members/volunteers are aged under- without immediate family and has indicated they would 30 years like a special visitor on a regular basis. 9. 15% of members/volunteers are aged "Hand On Care, offered by Red Cross in various locations between 30 and 50 years around WA, provides a relaxing massage treatment, with hand and nail care, for the elderly, people with 10. 15% are aged between 50 and 60 years disabilities and people facing long periods in hospital" Jean explained. 11. 38% of members/volunteers are aged over 60 Anyone interested in volunteering opportunities with years either service can speak to Jean Wilby by calling 9325 5111 or Freecall 1800 810 700.