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Busy time for SCH This month.... SCH welcomes a new team of Junior ...
INTERNAL NEWSLETTER OF SYDNEY CHILDREN’S HOSPITAL, RANDWICK F E B R UA RY 2009 SCH welcomes a new team of Junior Medical Officers A new year and a new team of around 70 Junior Medical Officers (JMO’s) commenced at SCH in mid-January. Joining the new JMO’s is Dr Mark Johnson, who has taken over from Dr Louis Cheung as Chief Resident Medical Officer (CRMO). Senior Health Professionals at SCH rolled out an intensive full day orientation for the new residents, registrars and fellows on 19 January. Covering topics such as infection control, dispute resolution and payroll, the new team was given an insight into the way SCH operates, by those who know it best. The team of departing JMO’s were officially thanked and farewelled at a special celebration at Vino Vino restaurant, hosted by senior clinicians including Dr Jonny Taitz. SCH warmly welcomes the new team and sincerely thanks Dr Louis Cheung and the dedicated team of JMO’s who have just left SCH. We hope to see you back at SCH in the near future. DR Mark Johnson has been appointed to the role of CRMO for a period of four months, leaving his post as Fellow in Undergraduate Teaching and General Paediatrics to take on this important role. Mark can be contacted on extension 21760 or pager 44112. Left: Dr Mark Johnson Busy time for SCH THE Christmas and New Year period is always a busy time for SCH however 2008 was busier than usual. Despite efforts to discharge patients in time for Christmas, approximately 100 patients spent Christmas Day at SCH. On-call staff were also busy, with one particular case, that of 11 year old Cameron Rose, highlighting the outstanding team work involved over the holiday period. Young Cameron had a bleed of the brain on New Year’s Eve and was rushed to ED at 10:30pm. He was intubated, received an urgent CT scan and was then taken to theatre where a team of seven neurosurgical, anaesthetic and nursing staff operated on Cameron from 11:50pm to 2:20am on New Year’s morning. Staff in the Intensive Care Unit were then on hand to care for Cameron recover from his serious operation. The Executive team at SCH would like to thank all staff working over the holiday period for their hard work and dedication, which is clearly demonstrated in Cameron’s case – only one of many children requiring complex care over the holiday season. Right: Busy time for SCH This month.... Welcome Kylie Green.....................................3 In Memoriam.................................................... 3 SCH Multicultural Health update .............7 Editor’s Notes From the Executive ANOTHER year has started and in this edition, we welcome Dr Mark Johnson DEAR Colleagues and the new team of JMO’s, who have On this occasion I have asked Phyllis just commenced their rotation at SCH. Moran, Director of Nursing to share with you Ward C1 South started 2009 with a her perspective on current issues. newly renovated ward, re-opening its Best wishes doors to staff, patients and families. Les White (Prof) The general medical isolation ward, C3 West has recently closed its doors for Executive Director renovations and we all anticipate the changes will be equally welcomed. I wrote about the Child and Adolescent • Appointment of Aboriginal Service Inte- The holiday season was certainly (C&A) Clinical Stream in June 2007 and gration Coordinator. busy with more than 100 patients in thought it was timely to bring you up to • Review of all SESIH Emergency Depart- hospital on christmas day. Fortunately date on our many activities. The Stream was ments in line with standards in UK docu- two members of the Wiggles made established in July 2006 and formalised in ment “Emergency Department Services their annual trip to SCH on christmas 2007 with the appointment of the Stream for Children”. day, stopping by the wards to spread Manager (myself). The Stream meets bi- • Recruiting for 1) Nurse Educator for Ab- some christmas cheer. monthly with Area Executive, key staff from original Health Workers and 2) Aboriginal There have been some Central Hospital Network and Southern Teenage Parents Back to School Program. developments in the field of diversity Hospital Network and Network General • Aboriginal child health mapping and com- health, as outlined in this month’s Managers. munity services directory published and diversity health spread on page seven. The Stream governance structure is available on SCH intranet. Unfortunately 2009 has also brought comprised of three groups – the C&A • Applications submitted for enhanced Ab- some sadness, with three friends Steering Committee, the C&A Hospital Care original services at 1) Malabar /La Perouse of SCH recently passing away. They Reference Group and the C&A Community and 2) Shellharbour. will be missed and remembered for Care Reference Group. • Refugee GP – Hospital Collaborative es- their contribution to health, but most Each group has broad representation from tablished on project funds in the Illawarra. importantly, their friendship. facilities, community, population health, health promotion, mental health, Divisions • Refugee Child Health Clinic established at Welcome back to all who have been SCH. away on holidays, I look forward to of GP and all groups of clinicians. The groups receiving details on what is happening and Steering Committee meet bi-monthly. A • Area-wide Refugee Health Coordination in 2009 at SCH. range of other committees feed into these group established. three groups. In 2008, the Sydney Children’s • Permanent Refugee Health Coordinator Jessica Jaramillo Hospital Quality Improvement Management position funded by Multicultural Health. Group expanded to include representation • CHA Area-wide membership established. Deadline from the CHN and Wollongong and • Policies reviewed: No CPR, Decisions after Shoalhaven hospitals, addressing paediatric THE deadline for contributions for the quality issues from a stream approach. Death, Co-location of children and adults, March 2009 issue is 20 February, 2009. Child transfer for surgery, Guidelines for Please forward articles and photos to: Key achievements 2007 / 08 transferring children back to local hospi- Editor: Jessica Jaramillo • Visits to community centres (10) and three tals, Coordinating Clinician. Phone: (02) 9382 3578 community staff forums with a total atten- • Role of Coordinating Clinician defined. Fax: (02) 9382 3577 dance of 60 staff. A further visit and forum is • Staff Specialist at Sutherland employed. Email: planned for February 2009 in Shoalhaven. Jessica.email@example.com • Area-wide transition committee or- • Continued secondments of Allied Health ganised, engaging a number of streams SCH website: www.sch.edu.au (19) and nursing staff (21) from GESCHN and faculties across Area involved in hospitals and community to SCH. Evalua- young people transitioning from paedi- We want your input tion in progress. atric care. Ideal publishing length is 250 words. • Successful tender for proposed scoping • C&A community services mapped. By contributing to The Way Forward project for NSW Institute of Population • Area-wide Quality Improvement Commit- you agree that your article may be Child Health. tee and M&M Meetings. edited for space, readability and/or • Very successful Child Health Network Con- other reasons. • Achieved Universal Home Visiting bench- ference in September 2008. marks in SHN & CHN. • Paediatric Advanced Life Support Simula- • Begun StEPS (Statewide Vision Preschool- tor mobile unit moving around NSW. er Program). • Ongoing allied health and nursing tele- • Referral Pathways developed for PEDs, health project. In calendar year 2008, ASQ, StEPS. 9,040 staff have attended telehealth education sessions. Priorities for 2008 / 09 • Speech Pathology Project for Aboriginal • Consider optimal coordination of Area- Children. wide regulatory/operational responsibili- 2 Continued… ties (SESIH Child Health Unit). We are so thankful that we found these people. We would like to thank Mark Dexter Welcome… Kylie Green • Source support for Child Protection re- quests from other agencies (e.g., Depart- and Erica Jacobson, John Lawson and the SCH warmly wel- ment of Community Services, NSW Police) Doctors that helped them, for their skill and comes Kylie Green, so that requests can be responded to in a confidence in performing such a delicate Statewide Eyesight timely manner. operation that will help Jackie lead a normal Preschooler Screen- life without Epilepsy. ing (StEPS) program • Identify funding to continue refugee Child Health initiatives. Also thank-you to Richard Connolly and coordinator for South his helpers for keeping Jackie safe during the Eastern Sydney Il- • Continue plans for Mental Health units at long operation. lawarra Area Health SCH and Shellharbour. Thank-you to all the special people that Service (SESIH). • Continue work on transition coordination. were there during the operation and for The program is • Continue SCH Outpatient triage project their concern shown afterward. Thank-you supported by the Child and Adolescent (tertiary referrals only). to Amy, Sarah and the girls for all their help stream at SCH. StEPS is a NSW Health initiative, • Continue to advocate for ED separation of and support, it is very much appreciated and offering all four year old children in NSW free children and adults. made our stay much easier. vision screening. • Advocate for establishment of community A special thank-you to Annie, none of this Having commenced her role in August paediatrician in SHN. would have happened if we had not found 2008, Kylie has had the opportunity to work • Continue plans for Ronald McDonald Annie, such a special person. closely with SCH to ensure children have House family room in SHN. You are all amazing. May God bless you all local access to vision screening services. • Continue work on Area-wide credentialing. the same way that we were blessed by being Now managing a team of 10 vision sent to you. screeners and two orthoptists, Kylie (an • Conduct educational needs analysis of Yours sincerely Leanne and Jackie orthoptist herself) is enjoying her new and nurses (across SESIH). challenging role. • Progress benchmarks for Emergency P.S. NO SEIZURES!!!! “This role has brought many challenges Department standards of care project. and is certainly different to my previous • Produce Area policy including facility roles regarding “surgery for children”, and assist In memoriam… clinical work,” said Kylie. “I am working with an amazing team of people who are out in in implementation. the community testing children in preschools SYDNEY Children’s Hospital extends its • Progress proposals for enhancement of sincere condolences to the families of our and providing them with access to a very Aboriginal child health services and plan- friends Rowena Pala’Amo, Jan Vesper and Dr important service.” ning for Aboriginal health. Philip Douglas, who sadly passed away over As coordinator of the program, Kylie • Develop child health component of Area- the past month. organises referrals for those children wide PACE project. Rowena Pala’Amo, Clinical Nurse Specialist requiring follow up services, while also • Complete Diagnostic, Assessment and from C2 West was only 29 years old and had recruiting and training staff. Disability Service Unit in SHN. a short, but very impressive career, making a Prior to taking on this role, Kylie worked as • Identify impact of implementation of lasting favourable impression on workmates, an orthoptist at Sydney Eye Hospital for four PEDS/ASQ on allied health workforce. families and patients alike. and a half years, while also working part time Rowena worked at SCH all of her career, in private ophthalmology clinics. While much • Develop and implement action plan from having completed the new graduate of her role is spent out of the office, Kylie 4 community forums in SESIH. program in 2002. She will be sadly missed. enjoys working closely with the team at SCH. • Review the entry criteria and waiting lists Jan Vesper, one of the Hospital’s long “I have met such a dedicated and skilled for community based allied health services standing clerical staff in the Outpatients team of people here at SCH, all of whom across SESIH and develop some common- Department, passed away on Monday 5 simply love their job. ality. January following a long battle with cancer. “It is a positive and friendly environment We are proud of our accomplishments thus Jan will be well remembered for her to work in, with a strong multidisciplinary far, and look forward to a busy year in 2009! abundant smiles, positive attitude and approach to care.” Phyllis Moran, Director of Nursing caring nature. Her loyalty and dedication to In her spare time, Kylie enjoys ballroom SCH have been outstanding, even coming to dancing, sports and simply spending time work right up until Christmas 2008, despite with friends and family. Pat on the back many difficulties. To contact Kylie, please call 9947 9896 or Dr Philip Douglas, Chair of the Senior email: firstname.lastname@example.org DEAR Everyone, Medical Staff Council at Prince of Wales There are most probably quite a Hospital sadly passed away on 1 January, few people in the world that could after a brief illness. Dr Douglas worked obtain the knowledge and have closely with many SCH staff over the the dedication to know all there years and his contribution to health is to know about such things as Epilepsy and has been enormous. Brain Surgery, there are only a select few that May Rowena, Jan and Dr have the courage and commitment as well Douglas rest in peace; they as the knowledge and dedication to be able will be sadly missed and to actually perform such an operation with fondly remembered by all.. precision and confidence. 3 New Staff Appointments Allens Arthur Robinson Arts news THE Foundation is A very special part of our partnership with happy to announce the Allens Arthur Robinson is the annual Allens “Laugh, Sing, Be Happy” appointment of Rebecca Arthur Robinson Summer Clerks Tours. Once Havas to the position of again we welcomed the Summer Clerks to IN December 2008, well-known former Fundraising Manager SCH in December and January for a tour of SCH patient Natalie Peek donated the vibrant position. Rebecca the Emergency Department and Neurology painting, entitled “Laugh, Sing, Be Happy” has been with the Ward. It was a wonderful opportunity for to the Foundation’s Art Program. Nat and Foundation since 2005, the clerks to meet some of the Hospital’s her mum Lyn wanted to give something to having recently been patients and families and see first hand how the Hospital, to show their appreciation to Special Events Manager. We also welcome the outstanding support from Allen Arthur all who have supported them through their our new Special Events Manager, Michelle Robinson makes a major impact in the lives long journey at SCH. Working with her good Drexler, who began at the Foundation in of the children we care for. friend, art therapist Paul McCarthy, Nat spent January. Below: Dr Manoj Menezes and A/Prof Annie Bye months developing the work while in bed. Above: Michelle Drexler with the Summer Clerks This involved some unusual techniques, including having Paul manipulate the canvas while Nat held the brush! The end result is Matraville Charity Bowls Day a wonderful painting, of Nat’s own unique MARK Blizard and Alan Wright of Reed vision featuring themes and images inspired Constructions Australia and Paul Vallis, by the ideas of her doctors, Nurse Unit President of Matraville RSL, presented a Manager, fellow patients, Hospital staff and $11,350 donation to SCH’s Vascular Birthmark volunteers. The Foundation is delighted to Clinic, raised from a charity bowls day. Mark receive the painting, which will exhibit in the Blizard was inspired to organise the day by Hospital’s artspaces in early 2009, along with his three year old daughter Jacqueline, who the story of its creation. was born with a facial vascular birth mark Paul McCarthy and Natalie Peek and is currently being treated at SCH. Below: Paul Vallis, President Martaville RSL, Dr Susan Adams, Allan Wright and Mark Blizzard of Reed Group Armidale Dinner Raises $22,000 A group of generous Armidale residents, lead by Sue Brown, held a fundraising Dinner on 25 October. One hundred and fifty people attended the event to raise money for cancer services at SCH. Master of Ceremonies for the evening was the Lifestyle Channel’s Brendan Moar, with local band Tex Message entertaining the audience. The impressive $22,000 was raised via ticket sales, donations and an auction. Thank you to the organisers of the event, Armidale Bowling Club who donated the venue and the New England Thank you Congratulations BIG W Credit Union who sold tickets. and Suppliers! • Coles Paul Camillieri & Choice • Disney and the Yule Family THE BIG W Supplier Awards Night was held Foundation Donate $5,100 • Epping Boys High in late 2008 and raised a staggering $110,000 for SCH. We extend heartfelt thanks to BIG W PAUL Camillieri celebrated the milestone • Esprit and all their suppliers, for the generous and of his 80th birthday on 1 January by raising • Myer Community Fund continuing support. money for kids with cancer. Instead of receiving gifts, Mr Camillieri requested family • Randwick TAFE Double Bay Bowling Club and friends make a generous donation to • Riad Family the Choice Foundation, to help kids with • Telstra ON 10 December, our Fundraising Manager cancer. Choice and Mr Camillieri donated Rebecca Havas presented the Double Bay the impressive $5,100 raised ($1,000 of which Bowling Club’s presidents, Eddie Fingret and came from Mr Camilleri himself) to cancer Barbara Shotland, with a certificate of thanks services at SCH. Thank you to Mr Camillieri for raising $6,190 throughout the year. and Choice Foundation for your support. 4 Help needed A Wiggly Christmas THE Centre for Children's Cancer and Blood APPROXIMATELY 100 patients and their families Disorders (CCC&BD) is seeking expressions woke up on Christmas Day to see some very famous of interest from people interested in faces - purple Wiggle Jeff and yellow Wiggle Sam. participating on the editorial committee of Jeff and Sam stopped by the wards, handing the CCC&BD's family newsletter. out special Wiggles show bags while singing some You can access the newsletter via the of their well known tunes Big Red Car and Feliz CCC&BD website at http://www.kids-cancer. Navidad, as well as popular Christmas carols Jingle org/ Bells and Silent Night. The newsletter is produced quarterly With a trail of journalists, photographers and and is sent to families who are part of the camera crews following their every move, families CCC&BD community. While some knowledge were star struck and grateful that the boys would of journalism or publishing is desirable, it is take time out of their own family celebrations, to stop by the Hospital. not essential as some of the requirements of For 15 years, members of The Wiggles have made SCH their first stop on Christmas Day, their the editorial committee involve a willingness ongoing support and contribution to the families here at SCH is as always sincerely appreciated. to network, talk with parents and patients Above: Staff of C2 West pose for a photo with Jeff and Sam at clinic and write about their stories, and undertake literature searches from children's cancer websites. With the use of internet, fax and telephone many of the tasks may be able Ward receives a New Year make over to be done off-site. WARD C1 South received a well deserved make- Helen Knox, Nurse Manager, CCC&BD, will over, with builders installing new lino, a fresh coat be holding a meeting with all interested of paint, new staff lockers and a renovated patient parties toward the end of February/early kitchen. March 2009 to discuss in more depth about The renovations took place over a four week what is exactly involved with producing the period, with patients relocated to various other newsletter and where possible, allocating wards to accommodate the renovations. tasks to participants. “The place looks brilliant,” said Helen Bullot, If you are interested in being part of Nurse Unit Manager of C1 South. the editorial team of the CCC&BD family newsletter, please contact Helen Knox on “The builders worked tirelessly to complete the extension 21692. renovations over the holiday season and we are appreciative of their dedication and quality work. “Families have commented on the fresh new look and staff are thrilled with the result.” SCH green corner Thanks must also go to the team of staff, who behind the scenes, ensured that all patients were comfortably accommodated in other wards; and the team of Alpha Building Services for their WHAT better way to put your computer to work in refurbishing the ward. good use than by canceling your ‘post it note’ Ward C3 West closed in early January for renovations, and should re-open in February. orders, and using your Outlook reminder Above: The C1 South team in the new look C1 South service instead. We are all guilty of having a computer, desk and walls covered in yellow – yellow post it notes that is. Whooping cough and measles in the community Scrunching up a note and throwing it in STAFF across the Area Health Service have been the bin can be a regular habit for many of busily attending to an increased number of babies, us, however we don’t usually stop to think of children and adults presenting with whooping where it all ends up. cough. Australia uses more than 40 million trees NSW Health recently re-issued a health alert each year to manufacture fine paper, much of warning people to be on the look out for the which ends up in the bin. The calendar section symptoms of whooping cough, following a of your Outlook program can accommodate continued increase in cases across NSW. appointment and task reminders. It is easy Within the SESIH catchment area, 1,564 cases of to use and more importantly, helps reduce whopping cough were reported to public health in unnecessary paper wastage. So before you 2008, with 433 cases reported in December alone. place your next stationary order, take a moment and ask yourself - ‘do I really need While whooping cough is cyclical, New South Wales is seeing an unusually high number of that?’ cases, with more than 8,000 cases recorded in 2008, the highest recorded number since the public health act came into effect in 1991. Do you have a ‘green’ idea, plan or suggestion? Please email Jessica Jaramillo, SCH staff who have not received their booster vaccine are urged to do so as soon as possible. SCH Public Affairs: jessica.jaramillo@sesiahs. Similarly measles has also been identified and early diagnosis is obviously beneficial in health.nsw.gov.au reducing spread 5 Employee of the Month Update on Garling In the News Inquiry CONGRATULATIONS to the February SCH profiled in the media Employees of the Month, the nursing staff A Ministerial Forum involving medical 19 December, 2008 of the Recovery ward at Sydney Children’s representatives was held on Monday 15 Hospital. December 2008, to discuss the findings and • SCH audit identifies an increase in the recommendations outlined in the Garling number of children falling through win- The entire team were nominated by SCH dows. Featured in The Sydney Morning Her- report. volunteer, Ron Rockliffe. ald, Canberra Times and Press Digest. To support wider consultation, a website A volunteer in the Recovery Ward for 20 December has been developed that allows interested some years, Ron has quietly observed the community members and the health • Story of SCH patient’s ability to hear for extraordinary work of the nurses caring for workforce to provide their comments on the very first time, after receiving a cochle- patients recovering from surgery. each recommendation. The site is available ar implant featured in The Daily Telegraph. “As a team nothing seems to faze them,” at www.healthactionplan.nsw.gov.au with Dr Philip Chang quoted. said Ron. a link from the NSW Health site on www. • AJC Jockeys visit SCH to deliver Christmas “They work well together and are very health.nsw.gov.au. presents to all patients in hospital. Fea- supportive of each other, with any incident or The Ministerial Forum was filmed and tured in The Daily Telegraph. procedure dealt with quickly and efficiently. footage is also available on the site, together 25 and 26 December “The outstanding service and dedication with an outcome statement from the day. provided by this group of motivated nurses • The Wiggles visit staff, patients and fami- The Forum was a great opportunity for all lies spending Christmas Day at SCH. Fea- is told to me regularly by numerous grateful involved to understand the recommenda- parents.” tured on Channel Seven and Channel Ten tions and to begin the process of working news, 2UE, 2GB, Nova FM, The Daily Tele- Not only caring towards their patients, the together to support implementation. graph and The Australian. Dr Jonny Taitz nursing staff regularly gets behind hospital The Government response to the Garling and patients interviewed. wide events and initiatives – as a team. Report - Final Report from the Special 2 January, 2009 “Their personal efforts during special Commission of Inquiry, is due no later than events like Party Day and Gold Week are • Dr Sarah Dalton interviewed on the Chan- March 2009. Until that time the Minister for simply terrific,” said Ron. nel Seven ‘Sunrise’ program regarding Health, John Della Bosca, will be talking with summer safety tips. “During Gold Week they raised close to community members and health staff to $1,000 by making and selling cup cakes in give the Government the best opportunity 4 January their own time.” to get it right. • Dr Jonny Taitz quoted as part of a sun safe- Ron is thrilled to be able to support such Minister Della Bosca visited the Randwick ty story in The Sunday Telegraph. a highly skilled team of staff, who have Hospitals Campus on Monday, 2 February 9 January done everything possible to make him feel to consult with clinicians, community • Clinical Nurse Consultant, Trauma, Kellie welcome. representatives, health system managers Wilson featured on Channel Ten News re- and support staff, for the preparation of the garding the increasing number of children “Being a volunteer in an area that has NSW Health Action Plan and the Final Report falling out of windows. so many skilled and highly trained people from the Special Commission of Inquiry. can be intimidating, however my time in 10 January Details and outcomes of the visit will be Recovery has been a rewarding experience. • Nine month old SCH epilepsy patient fi- communicated in the March edition of The “Nurse Unit Manager Kate Bartlett and her Way Forward. nally goes home after suffering more than staff have made me welcome and my efforts 40 seizures a day. Dr Ian Andrews quoted. worthwhile.” Published in The Daily Telegraph. Congratulations to Kate Bartlett and the Access to staff showers January edition team in Recovery, your collective work and • Dr James Donnelly quoted in Mother and MANY staff members are unaware of initiative continues to inspire and encourage Baby magazine as part of a feature story the location of staff showering facilities on us all. on disciplining children. campus. The Employee of the Month wins dinner at January edition For those who are keen to have a shower Mama Theresa’s Restaurant, a bouquet of flow- after riding or walking to work, facilities for • Dr Ross Toll quoted on the dental health ers from Clementine’s Florist and $100 from staff are located at: problems that can result in children who Metro Parking. • Randwick Hospitals Campus operating eat too many lollies. Published in Practical theatre rooms, level 1 - male and female Parenting magazine. showers available 24 hours a day, seven 20 and 21 January days a week. Accessible by SCH staff card • Dr Marc Coughlan interviewed regarding access. If your card does not grant you ac- SCH neurosurgical patient Cameron Rose’s cess, please contact Campus Security to recovery following a brain hemorrhage. enable access. Story coverage in AAP newswire, The Aus- • Allied Health, level 0 from 8am to 5:00pm tralian, news.com.au, The Daily Telegraph only – female showers only. online, Adelaide Now, Brisbane Courier, Dai- Showers are used throughout the day by ly Advertiser, Channel Seven, Nine and Ten the SCH physiotherapy team, and may not be News, 2GB, 2UE, Nova and WSFM. Kate Bartlett and nurses from the Recovery Ward available during the day. 6 Cultural Diversity at Sydney Children's Hospital IN this edition of The Way Forward, Jill Crawford, Diversity Health Co-ordinator, provides readers with an insight into the developments within multicultural health at SCH. Did you know that between 21 and 25 per cent of SCH inpatients come from a non-English speaking background? During the 2007/08 year, the top four languages for which interpreters were requested at SCH were Arabic, Vietnamese, Cantonese and Mandarin. Other high demand languages included Bengali, French, Auslan (sign language for the hearing-impaired), Farsi, Japanese, Thai and Korean. Refugee Health also experienced additional demand, with newly-arriving immigrants from countries such as the African sub-continent (particularly Sudanese communities) requiring health care support. How can we bridge the cultural gap? SCH has assisted in the completion of important research which examines health interactions between health professionals and families from culturally and linguistically diverse (CALD) backgrounds. Particular focus of the project was on the potential “cultural mismatches” between expectations held by users of health services and the delivery of those services. Titled, Are You Talking to Me? Negotiating the Challenge of Cultural Diversity in Children’s Health Care, the report is the culmination of a three year Australian Research Council (ARC) Linkage Grant Project located at SCH and the Children’s Hospital at Westmead. The study was undertaken by researchers at the University of Western Sydney Centre for Cultural Research. The findings revealed that communication issues were a predominant concern, including the ability to clearly express oneself, understand medical terminology and communicate effectively with health professionals. Staff also faced their own set of communication barriers in seeking to understand family needs and impart health information. The findings will lead to further diversity-related work at SCH. To find out more about the report, come along to Grand Rounds presentation on Wednesday, 18 February, which will be presented by Sharon Chalmers, co-author of the report and Astrid Perry, Manager of the Multicultural Health Service, SESIH, on 'Cultural diversity research and development at SCH'. For further enquiries, and/or copies of the report, please contact Jill Crawford on 9382 3343 or Les White on 9382 1761. Moving forward at SCH Diversity Health SYDNEY Children’s Hospital has been successful in securing funding of more than $46,000 contact at SCH by SESIH Multicultural Health Service in the 2008/09 round of Diversity Health Enhancement JILL Crawford, SCH’s Diversity Health Grants. Co-ordinator, is available to assist staff The Multicultural Health Service strives to ensure that our culturally and linguistically diverse in developing and implementing their communities have the same access to health services and information and the same quality of respective projects, as well as discussing care as their fellow residents. They do this by providing information and resources to community proposed initiatives around diversity health. groups, organisations and individuals and by assisting staff to work with ethnic communities and Remember, diversity does not just include develop cultural competence in their delivery of services. multiculturalism, but all human elements The 10 diversity health projects and programs submitted by SCH which received approval are: characterising both our service users and Multilingual Information Provision (translations): staff, e.g. disability, sexual orientation, • Four fact sheets: Allergy and Allergy Tests, Baby’s First Foods, Meningitis and Peanut Allergy spirituality, mental health, economic status, personal and political history (including • Colouring book: "I have Asthma" clarifying life experiences such as trauma • Booklet: Death of a Child - Bereavement Information and torture), etc. • Information proforma: Asthma Action Plan If you would like to arrange a meeting or • Patient Education Resource: Calm Parenting informal chat, Jill is available on extension • Bengali resource: "Are you worried about how your child is developing? 23343 or email@example.com. gov.au Population Health Service Development Research and Projects: • Diversity Health Leadership Program • Evaluation of the Appropriateness of Mental Health Screening of Newly Arrived Refugee Children Community Outreach Programs: • Improving Access to Paediatric Community Speech Pathology Services for the Bengali Community • Talking to My Children's Doctor About Developmental Concerns (Bengali resource and engagement of a project worker 7 What’s On! Play Specialist Conference at SCH THE 2009 Australian Association of Hospital Play Specialists (AAHPS) three day conference will Unigym – University of NSW be hosted by SCH, from Wednesday 11 March. UNIGYM is now offering student discounts Featuring a list of national and international guest speakers and poster presentations, the to all SCH staff. If you would like to take conference is relevant to health professionals who have an interest in child development, advantage of this offer, please show your supporting children in healthcare environments, and those who wish to learn more about the staff ID when you next visit the gym. benefits of play for hospitalised children. The pre-conference intensives have limited numbers so be quick so you don’t miss out! Pilates mat classes for staff For more information and to access an application form, please contact Michelle Perrin on Where: Sydney Children’s Hospital extension 26984 or Meg Wemyss on extension 24885. Physiotherapy Gym, Level 0 When: Every Tuesday and Thursday from 5.15pm – 6.15pm Transition to Health Support Services Cost: $10 per session Contact: Sue Sims on 9382 1594, 0418 667 153 HEALTH Support Services (HSS), NSW Health’s shared services organisation, is soon to become or email firstname.lastname@example.org a familiar name for all SESIH staff. HSS has been established to provide high quality cost effective services such as finance, human Employee Assistance Program resources, payroll, supply, linen and food services, currently undertaken within each area health service. THE Employee Assistance Program provides free, confidential, professional The amalgamation of services will effectively streamline services, with two central contact counselling for any personal or work-related points in Newcastle and Parramatta. concerns. For a free brochure or to make SCH Payroll Services transitioned to HSS by 2 February with Finance and Supply to follow in an appointment phone (02) 9382 3681 or March. (02) 9382 6616. Affected staff are encouraged to visit the dedicated HSS Transfer Info site on the SESIH intranet, for more information: http://sesiweb/sesiahshome/HealthSupport.asp SCH Grand Rounds CONVENED by Ass. Prof. John Ziegler When/Where: 1.00pm every Wednesday Congratulations… The John Beveridge Lecture Theatre, Level 1, LINDA Graudins, Pharmacist at SCH received an honourable mention for SCH. Recommencing 28 January 2009 a poster she authored - titled, Stability of omeprazole mixture: implications for paediatric prescribing - at the recent Tow Awards. Linda was the main author with colleagues from the Pharmacy faculty SCH Staff Forums at the University of Sydney, Jabarizadeh Kivi and Bruce N. Tattam also contributing. STAFF forums will be held throughout the year to discuss issues affecting SCH. The forums will be held in SCH John Beveridge Lecture Theatre on Level 1. Patient services activity comparison Confirmed staff forum dates and times for Nov 08 Nov 07 Dec 08 Dec 07 2009 are: Admissions 1,239 1,369 1,239 1,086 • Tuesday 14 April - 2:30pm Discharges 1,231 1,380 1,274 1,122 • Tuesday 9 June - 4:30pm and 10:00pm Day only cases 567 600 558 486 • Tuesday 4 August - 12:00pm Hospital Average 3.0 days 3.1 days 3.0 days 3.1 days • Tuesday 13 October - 7:15am and 2:30pm Length of Stay, days • Tuesday 1 December - 4:00pm Hospital Average 4.6 days 4.5 days 4.5 days 4.6 days Length of Stay (excl Day Only) Please note that times have been varied Occupancy 91.3% 97.3% 96.5% 94.2% to try and accommodate as many staff as possible. Three forums have specifically been Non admitted patients 27,176 26,929 25,626 21,367 allocated to facilitate night duty staff. Design & Print Management: Cyberdesign Works. Phone 9439 4436. Web www.cyberdesignworks.com.au
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