Annual Security Report 2007 08

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					               SOUTH WARWICKSHIRE GENERAL HOSPITALS NHS TRUST


Meeting             Trust Board                               Date          2 October 2008

Subject             Security Annual Report 2007/2008          Enclosure     P



Nature of item      For information          
                    For approval
                    For decision


Decision
required (if any)


General             Report Author            Mark Rowlands - Hotel Services/HSDU Manager
Information                                  and Local Security Management Specialist
                    Lead Director            Jane Ives – Director of Operations and Nursing


Received or         Meeting                  Finance and Performance Committee
approved by
                    Date                     22 September 2008


Resource            Revenue                  -
Implications        Capital                  -
                    Workforce                -
                    Use of Estate            -
                    Funding Source           -


Freedom of          Confidential (Y/N)       No
Information         (if yes, give reasons)
                    Final/draft format       Final

                    Ownership                Trust (Support Services Division)

                    Intended for release     Yes
                    to the public


Decision Made
              South Warwickshire General Hospitals NHS Trust

                   Report to Trust Board – 2 October 2008

                      Security Annual Report 2007/2008


Executive Summary

The purpose of this document is to outline security related work that was carried
out in 2007/2008.

This report has been written in accordance with the provisions of the Secretary of
State Directions on security (Appendix A to this report) and Violence and
Aggression (Appendix B), which require Accredited Local Security Management
Specialists (LSMS) to provide a written report, at least annually, to the Trust
Board on security activities which have been undertaken.

The report also provides details on the Specific areas and Generic areas of action
that the LSMS is required to address in relation to NHS Security Management.

Recommendation

Trust Board is asked to note the Annual Security Report 2007/08




Mark Rowlands
Hotel Services/HSDU Manager
and Local Security Management Specialist

9 September 2008




                                        2
          Security Annual Report 2007/2008




   SECURITY
ANNUAL REPORT
    2007/08




      3
                                                Security Annual Report 2007/2008

1.    Foreword

1.1   This has been a challenging year where the primary aims were to ensure
      the Trust had in place an accredited Security Management Specialist
      (LSMS) in line with Secretary of State Directions on NHS Security
      Management, and to develop and establish appropriate systems and
      processes to effectively manage security issues which deliver an
      environment that is safe and secure for patients, staff and visitors within the
      Trust.

1.2   2008/09 will bring new challenges, raising awareness and further
      embedding the systems to protect staff, patients and the public.
      Appropriate steps are planned to increase awareness with the aim of
      creating a pro – security culture throughout the Trust.

2.    Introduction

2.1   This report has been written in accordance with the provisions of the
      Secretary of State Directions on security (Appendix A to this report) and
      Violence and Aggression (Appendix B), which require Accredited Local
      Security Management Specialists to provide a written report, at least
      annually, to the Trust Board on security activities which have been
      undertaken. The report provides details on the Specific areas and
      Generic areas of action that the LSMS is required to address in relation to
      NHS Security Management.

2.2   The nominated person undertaking the LSMS role completed the required
      training in July 2008. A workplan to cover the main objectives as per
      requirements of the NHS Security Management Service was signed off by
      the Security Management Director after agreement by the Chief Executive.
      As the role of the LSMS has been combined with the Hotel/HSDU
      Manager’s roles and responsibilities, one day a week was allocated to
      undertake Security related issues.

      This report summarises all activities undertaken of both a proactive and
      reactive nature in the period April 2007 to March 2008.




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                                                                  Security Annual Report 2007/2008


SPECIFIC AREAS OF ACTION

3.        Violence and Aggression

3.1       South Warwickshire General Hospitals NHS Trust has a duty of care to
          protect its staff, patients and the general public that are on site at Warwick
          and Stratford Hospitals. The Trust must identify the actions taken to
          provide a safe and secure environment and the measures taken to
          minimise the risk of violence occurring within the workplace.

3.2       Action taken:

         All physical assaults statistics reported to the Counter Fraud and Security
          Management Services.

         Conflict Resolution (CR) courses for front line staff have taken place
          throughout the year. The following details outline the number of frontline
          staff that have successfully attended and completed conflict resolution
          training since April 2004.

                             Number of Staff trained in CRT since 1 April 2004

 Number of Frontline Staff trained in CRT from 1 April 2004 to 31 March 2005            55

 Number of Frontline Staff trained in CRT/PSTS from 1 April 2005 to 31 March 2006       375

 Number of Frontline Staff trained in CRT/PSTS from 1 April 2006 to 31 March 2007       487

 Number of Frontline Staff trained from 1 April 2007 to date                            105
 Total number of Frontline Staff expected to have been trained in the period 1 April
 2007 to 31 March 2008                                                                  153

 Total number of Staff employed by NHS Organisation                                    1952

 Total number of employees designated as Frontline Staff                               1700




3.3       Recommendations

         The Trust should ensure that on-going conflict resolution training courses
          are available to all frontline staff in 2008/2009. (Courses are currently
          available to all frontline staff. Staff can access these courses via the
          electronic study leave system available through the Trusts intranet).

         Refresher training should be offered to all frontline staff as a minimum by
          the end of the third year following their initial attendance on a conflict
          resolution training course. The Trust should therefore make arrangements
          to provide refresher training to all staff that have attended conflict resolution
          training since April 1st 2004 to March 31st 2008.

         Violence and Aggression procedure to be drafted and approved by the
          Trusts Health & Safety committee by the end of September 2008


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                                                   Security Annual Report 2007/2008

4.        Asset Protection

4.1       The Trust must identify initiatives and the action taken by the Trust to
          protect assets and property and detail the projects undertaken with key
          stakeholders in designing safer environments for staff patients and visitors.
          Additionally the Trust must demonstrate how technology initiatives have
          been utilised to protect the staff, property and assets.

4.2       Action taken:

         Capital funding in the region of £20,000 provided investment to begin
          upgrading internal and external CCTV cameras. Additional cameras were
          also installed in high risk areas. A survey of the complete CCTV system
          was undertaken by the LSMS and Capital and Estates Manager. This was
          then submitted to the Director of Facilities for approval and subsequent
          action.

          Work that has been carried out is highlighted in Appendix C

         A crime reduction survey was carried out in Endoscopy. The following
          recommendations were highlighted and actioned.

                 Security Contractors increased patrols in and around the unit.
                 Two CCTV Cameras installed within the department.
                 Screech alarms provided for lone working staff
                 Access control systems fitted to internal doors
                 Additional external lighting installed.

4.3       Recommendations

         Agree next stage of upgrades to internal and external CCTV cameras and
          confirm funding (funding to support next stage of upgrades was agreed in
          April/May 2008. Proposed programme of work for 2008/2009 is highlighted
          in Appendix D)

         Additional CCTV cameras are installed for those areas where the incidents
          of assaults/crime represent a higher risk to the Trust.

         Recommendations from any crime reduction surveys or risk assessments
          are implemented within an agreed time scale.

5         Protection of Drugs Prescriptions and Hazardous Materials

5.1       Drugs, prescription forms and potentially hazardous materials are particular
          areas of concern since security here involves not only the need to avoid
          loss or damage, but also the potential consequences of misuse of such
          items.

5.2       Action taken:

         The LSMS has not undertaken any work involved in this area

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                                                   Security Annual Report 2007/2008

5.3       Recommendations

         Undertake crime reduction survey within Pharmacy Dept.
         Offer security advice and recommendations when policy reviews are
          undertaken.

6.        Maternity and Paediatrics

6.1       The Trust must identify measures and the actions taken to reduce the risk
          of security breaches in the maternity and paediatric wards.

6.2       Action taken:

         All Maternity and Paediatric areas have permanently secured swipe doors
          and are covered by 24 hour CCTV.

6.3       Recommendations

         Undertake crime reduction survey within Maternity and Paediatrics.
         Offer security advice and recommendations when policy reviews are
          undertaken.

GENERIC AREAS OF ACTION

7.        Pro Security Culture

7.1       The LSMS will work with the NHS CFSMS to develop a Pro Security
          Culture within the Trust.

7.2       Action taken:

         Poster campaign implemented on violence against NHS staff.

         Lone Working Devices (screech alarms) provided to Endoscopy staff when
          working on-call.

         There is now a Security section on the Trusts Intranet site that provides
          contact details for the LSMS, contact details for the Security Officers based
          at Warwick Hospital. It includes examples of what type of security incidents
          should be reported and how to report them. There are also some basic tips
          to improve overall security in the workplace.

         Distribution of suspicious persons security alerts issued by CFSMS to
          relevant Trust staff.

7.3       Recommendations

         LSMS to participate in the next national Security Awareness Month
          (November 2008) to improve the pro security culture within the Trust.



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                                                Security Annual Report 2007/2008
         LSMS to produce and issue a security advice leaflet to all staff (initially at
          induction).

         Working with the Neighbourhood Police Teams/Community Support
          Officers to indentify proactive measures for Anti –Social Behaviour/security
          related issues.

8.        Deterrence

8.1       The LSMS is required to provide security related information to key
          personnel within the Trust and to use publicity to raise awareness.

8.2       Action taken:

         The LSMS as detailed in the Secretary of State Directions has liaised with
          the Trust’s Security Management Director and forwarded details in respect
          of notifications and security alerts issued by both the regional and national
          CFSMS teams relating to:
                 Security bulletins/alerts
                 Alerts on suspicious persons

8.3       Recommendations

         The LSMS to continue to provide details and liaise with relevant key
          personnel within the Trust.

9.        Detection

9.1       The LSMS will take account of:
                 Information from the internal and external audit functions regarding
                  system weaknesses and;
                 NHS CFSMS analyses on data, reports and trends in prioritising
                  detection work.

9.2       Action taken:

         All staff should be reporting violence and aggression/security incidents
          detected. When the incident warrants external assistance, the appropriate
          agency is called.

9.3       Recommendations

         Review and improve the current CCTV system.

         CCTV Procedure to be drafted and approved by the end of March 2009.

         Improve security awareness throughout the Trust (Trust to take part in the
          national security awareness month)



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                                             Security Annual Report 2007/2008
      Undertake risk assessments/crime reduction surveys to ensure the
       development of preventative measures and to assist in the revision of local
       policies and procedures.

10.    Investigation

10.1   The LSMS will investigate cases in accordance with the Secretary of
       State’s Directions.

10.2   Action taken:

      Where possible incidences relating to violence and aggression, break-ins
       and security breaches are investigated by the LSMS and when required the
       police have been notified.

      Below is a breakdown of reported incidents of violence and aggression on
       Trust and contracted staff for the period April 1st 2007 to March 31st 08

              45 physical assaults were formally reported, of these 1 incident was
               dealt with by the police, with no further action being taken.

              27 incidents of verbal abuse.

       NB -The number of reported physical assaults on staff in 2006/2007 was
           60. Of these, 2 incidences were dealt with by the Police, with no
           further action being taken.

       Details showing the number of physical assaults and verbal abuse
       incidences by month for 2007/2008 are highlighted in Appendix E

10.3   Recommendations

          All physical assaults to be reported to CFSMS

11.    Sanctions

11.1   The LSMS will seek advice on the most appropriate course of action when
       applying sanctions against those responsible for security incidents and
       breaches.

11.2   Action taken:

      The LSMS will take action as and when required

11.3   Recommendations

      No recommendations at this time




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                                              Security Annual Report 2007/2008




12.    Redress

12.1   The LSMS will seek advice on the most appropriate course of action
       against those whose actions lead to loss of NHS resources through
       security breaches or incidents.

12.2   Action taken:

      The LSMS will take action as and when required

12.3   Recommendations

      No recommendations at this time




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                                                Security Annual Report 2007/2008

13.    Summary

13.1   Although the Trust does not have any serious issues with security in terms
       of incidents and breaches, there are still areas that require attention to
       minimise the risk of incidents re-occurring. Whilst these incidents may be
       relatively minor in nature they have cost implications for the Trust. These
       costs implications can range from cover due to time off work for staff that
       may have been the victim of a physical assault, to thefts of equipment and
       damage to property
       The NHS Security Management Service in 2008/2009 is to undertake a
       nationwide survey to determine the economic cost of violence in the NHS.
       All Local Security Management Specialists will be asked to produce
       statistics that aim to base-line the economic cost of violence and highlight
       the cost-benefits of implementing policies to tackle it. These figures are
       hoped to be published in April 2009.

13.2   The Trust has developed the role of the Hotel Services/HSDU Manager to
       incorporate the responsibility of the local Security Management Specialist
       (LSMS). The LSMS has begun to implement management systems to
       tackle crime and acts of violence and aggression within the Trust in
       accordance with the Secretary of State’s Directions 2004.

13.3   Compliance with the Healthcare Commission Standard C20a and the NHS
       Litigation Authority requirements are essential for 2008/09

13.3   Security awareness has improved across the Trust which is demonstrated
       by the speed at which incidents are now reported enabling control
       measures to be instigated.

13.4   The LSMS is currently developing a closer working relationship with the
       police and other external stakeholders.

13.4   As the profile of the Local Security Management Specialist increases staff
       will see a positive approach to addressing security incidences. This pro-
       active and re-active approach should provide a clear message that any
       type of security incident whether it be a theft, verbal abuse or physical
       assault will be taken seriously by the Trust.




Mark Rowlands
Hotel Services/HSDU Manager and
Local Security Management Specialist (LSMS)


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                                                         Security Annual Report 2007/2008

                                                                                       Appendix A

1.      Compliance with Secretary of States Directions (March 2004)
        Amended 2006
Paragraph                 Instruction                               Action by Trust

2 (1)        Each NHS body must promote and              All job profiles have been assessed to
             protect the security of people,             identify front line staff that require
             property engaged in activities for the      Conflict Resolution Training.
             purpose of the health service
             functions and its information in            Conflict resolution training sessions for
             accordance with the directions              frontline staff are on-going

                                                         Security alerts are issued.

2 (2)        The Chief Executive and the Security        SMD, and LSMS have been nominated,
             Management Director (SMD) must              appointed and trained.
             monitor and ensure compliance with
             the directions

3 (1)        Each NHS body must co-operate with          The LSMS has regular contact with the
             the Counter Fraud Security                  regional CFSMS team and also attends
             Management Service (CFSMS) to               quarterly regional LSMS meeting
             enable the CFSMS efficiently and
             effectively to carry out its functions in
             relation to security management and
             to:

             (a) enable the CFSMS to have
                 access to the premises                  Available when required

             (b) put in place arrangement which
                 will enable the CFSMS to                Available when required
                 interview, as appropriate, the
                 NHS body’s staff for the purpose
                 of security management
                 functions.

             (c) Supply such information including
                 files and other data (electrical or
                 manual form) as the CFSMS may           Available when required
                 require for the purpose of
                 carrying out its security
                 management functions

3 (2)        In the case of information required         As required
             under paragraph (1)(c) in connection
             with the CFSMS responsibility for
             quality inspection and risk
             assessment in relation to security, the
             NHS body must respond to any
             request from the CFSMS as soon as
             reasonably practicable.

3 (3)        In the case of information required         As required
             under paragraph(1)(c), the NHS body
             must respond to any request as soon
             as reasonably practicable and in any
             event within 7 days from the date the
             request was made.


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                                                      Security Annual Report 2007/2008
Paragraph               Instruction                           Action by Trust

3 (4)       Nothing in paragraph 1(b)                 Compliant
            contravenes any right a member of
            staff may otherwise have to refuse to
            be interviewed.

3 (5)       Nothing in paragraph 1(c) or direction    Compliant
            7(h) obliges or permits a NHS body to
            supply information which is prohibited
            from disclosure by or under any
            enactment of a court of competent
            jurisdiction or is protected by the
            common law.

4 (1)       Within 6 weeks of the date on which
            these directions come into force each
            NHS body must designate a person –

            (a) to take responsibility for security   A Security Management Director was
                management measures and must          nominated in October 2006 and attended
                be one of the Trust’s executive       training in December 06
                directors

            (b) to promote security management        Trust Board approved the appointment of
                measures and must be one of the       Alan Harrison as the lead Non-executive
                Trust’s non-executive directors       Director for Security Management at the
                                                      Board meeting on 7 February 2008.
4 (2)       A further designation must be made        Alan Hammerton Director of Facilities
            within 3 months of the date on which      who was the Trusts nominated SMD
            the NHS body learns that there is to      retired May 2008 Jane Ives Director of
            be a vacancy for a person referred to     Nursing and Operations was nominated
            in paragraph (1)(a) or (1) (b)            and commenced as the Trusts SMD from
                                                              st
                                                      June 1 2008.
4 (3)       The names of the persons designated       Details for Jane Ives and Alan Harrison
            under paragraph 1 or 2 must be            have been forwarded to CFSMS.
            notified to the CFSMS together with
            the information specified in the annex
            to these directions within 7 days of
            the designation.

4 (4)       Each NHS body must ensure that            Nominated LSMS completed required
            designated persons in paragraphs 4        training July 2008.
            (1a and b) receive security               Nominated SMD and Non-exec SMD to
            management training.                      attend training. LSMS has contacted
                                                      CFSMS to enquire about training
                                                      however there are currently no courses
                                                      available
5 (1)       Each NHS body must nominate at            LSMS was nominated in October 2006
            least one person that it proposes to      and commenced training in April 07.
            appoint as the body’s LSMS within 3
            months of these directions.



5 (2)       The name of the nominee must be           Compliant
            notified to the CFSMS on the Annex
            to these directions within 7 days of
            the nomination.




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                                                     Security Annual Report 2007/2008
Paragraph                Instruction                         Action by Trust


5 (3)       Before making a nomination each          Compliant
            NHS body must take into account any
            guidance issued by the CFSMS on
            the suitability criteria for a LSMS.


5 (4)       After a nominee has:

            (a) been approved by the CFSMS as        All Security Management personnel have
                a person suitable for appointment    been approved by the NHS CFSMS
                and:
            (b) successfully completed any           Awaiting future dates for training re SMD
                training required by the CFSMS,      and non-exec SMD

            the NHS body may appoint the
            person as its LSMS.                      Compliant
5 (5)       The NHS body’s LSMS must report          Compliant
            directly to the NHS body’s designated
            Security Management Executive
            Director.


5 (6)       A LSMS must not undertake                Compliant
            responsibility for, or be in any way
            engaged in counter fraud activities of
            any NHS body.

5 (7)       A further nomination must be made        N/A
            within 3 months of the date on which
            the NHS body learns that there is to
            be a vacancy for a LSMS.

6 (1)       Each NHS body must ensure that it
            has effective arrangements in place
            to ensure that:

            (a) breaches of security and
                weaknesses in security related       As per the Trusts Incident Reporting
                systems are reported as soon as      Policy
                practicable to:

                  (i)    the NHS body’s LSMS
                  (ii)   Where appropriate, and
                         having regard to relevant
                         CFSMS guidance, the
                         CFSMS and the NHS           No incidents have been reported to the
                         body’s risk management      CFSMS or the Risk Committee to date
                         committee.

            (b) any confidentiality of
                information relevant to the
                investigation of breaches of
                security is protected and:           As per paragraph 6(1)(a)(ii)

            (c) Where possible, it recovers
                money lost through breaches of       No recovery of any financial loses have
                security.                            been instigated to date.




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                                                         Security Annual Report 2007/2008
Paragraph                Instruction                             Action by Trust

7 (1)       Each NHS body must:                          The work plan was agreed by the SMD
            a. require that its LSMS and its             in January 2008.
               Security Management Executive
               Director complete, within 1 month
               of the beginning of the financial
               year, a written work plan for the
               LSMS’s projected work for the
               financial year;

            b. enable its LSMS to attend the             The LSMS attends the Facilities Health
               NHS body’s risk management                and Safety/Risk group meetings. If
               committee and audit committee             required attends Trust Health and Safety
               meetings;                                 committee and Risk Management
                                                         committee

            c.   require its LSMS to provide a           Compliant
                 written report, at least once every
                 financial year, summarising the
                 LSMS’s work for that year;

            d. send copies of the work plan              Compliant
               mentioned in paragraph (a) and
               the report mentioned in
               paragraph (c) to the CFSMS;

            e. require its LSMS to keep a full           All incidents are recorded electrically on
               and accurate records of any               a data base (datix) Hard copies retained
               breaches, or suspected breaches           by the LSMS
               of security;

            f.   require its LSMS to report to the       None reported to date
                 CFSMS any weaknesses in
                 security related systems of the
                 NHS body or other matters which
                 the LSMS considers may have
                 implications for security
                 management in the NHS;

            g. ensure that its LSMS has all              LSMS gained access to secure intranet
               necessary support including               site October 2007
               access to the CFSMS secure
               intranet site to enable him
               efficiently and effectively carry out
               his responsibilities;

            h. subject to any contractual or legal       All Trust staff co-operate with the LSMS
               constraint, require all of its staff to   on investigations when required
               co-operate with the LSMS and in
               particular that those responsible
               for human resources, disclose
               information which arises in
               connection with any matter
               (including disciplinary matters)
               which may have implications for
               the investigation, prevention or
               detection of breaches of security;

            i.   enable its LSMS to receive
                 training recommended by the
                 CFSMS;                                  Compliant



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                                                     Security Annual Report 2007/2008
Paragraph                Instruction                         Action by Trust


            j.   require its LSMS, its employees     Compliant
                 and any persons whose services
                 are provided to the NHS body in
                 connection with security
                 management work, to take into
                 account guidance and advice
                 which may be issued by the
                 CFSMS on media handling of
                 security management matters;

            k.   enable its LSMS to participate in   Compliant
                 activities in which the CFSMS is
                 engaged, relating to national
                 security management measures,
                 where he is requested to do so by
                 the CFSMS.

            l.   enable its LSMS to work in          Compliant
                 conditions of sufficient security
                 and privacy to protect the
                 confidentiality of his work and;

            m. enable the LSMS generally to          Compliant
               perform his functions effectively,
               efficiently and promptly.




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                                                        Security Annual Report 2007/2008

                                                                                     Appendix B

2.   Compliance with the Secretary of State Directions on Violence and
     Aggression (2003) Amended (2006)

Paragraph                Instruction                                Action by Trust

2           Each NHS body must:

            a.    Nominate one of its executive         The Director of Operations and Nursing
                 directors to take responsibility for   is the nominated director.
                 security management matters,
                 including in particular
                 responsibility for measures to
                 deal with violence towards NHS
                 staff and:

            b. In accordance with Annex 1 of            Details have been forwarded to CFSMS
               these directions inform the
               CFSMS of the name and contact
               details of the executive director
               so nominated

3           Each NHS body must:

            a. Monitor and ensure compliance            All SoS Directions to be made available
               with these directions and in             on the Trusts Security related intranet
               particular ensure all NHS staff are      section.
               informed of the content of these
               directions and what is required
               from them to ensure compliance

            b. Take into account any other              Guidance documents will be made
               guidance or advice on measures           available on the Trusts intranet when
               to deal with violence against NHS        applicable
               staff which may be issued by
               CFSMS

4           In the event of physical assault of
            NHS staff as described in Annex 2,
            the nominated director must ensure
            that the instructions in paragraph 4 of
            Annex 2 are complied with, that is to
            say must put in place arrangements
            to ensure that in all cases:

            a. He/she is informed of the incident       Compliant

            b. The police are contacted                 Police are contacted when physical
               immediately either by the person         assaults are classed as deliberate
               assaulted or by an appropriate
               manager or colleague and that
               full co-operation is given to the
               police in any investigation

            c.   The CFSMS is informed of the           Physical    assaults   are    reported   to
                 incident and full co-operation is      CFSMS
                 given to it in any investigation or
                 subsequent action which it
                  considers appropriate



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                                                       Security Annual Report 2007/2008
Paragraph                Instruction                           Action by Trust

            d. The details are recorded in             All incidents are recorded on the Trust’s
               accordance with the NHS body’s          incident report forms
               incident reporting system

            e. The victim of the assault is            Compliant when appropriate
               informed of the investigation’s
               progress and offered such
               support as is necessary or
               desirable in the circumstances

5           In the event of non-physical assault of
            NHS staff as described in Annex 3,
            the nominated director must ensure
            that the instructions in paragraph 4 of
            Annex 3 are complied with, that is to
            say he/she must put in place
            arrangements to ensure that in all
            cases:

            a.   He/she is informed of the incident    Compliant

            b.   In appropriate cases, assessed        Compliant when required
                 by reference to their nature and
                 seriousness, the police are
                 contacted as soon as reasonable
                 practicable and that full co-
                 operation is given to the police in
                 any subsequent investigations

            c.    In any case where the police         Compliant when appropriate
                 decide not to prosecute, the NHS
                 body considers what action, if any
                 it should take, and in particular
                 considers whether private
                 prosecution or civil proceedings
                 would be appropriate

            d.    The details are recorded in          All incidents are recorded on the Trust’s
                 accordance with the NHS body’s        incident report form
                 incident reporting system

            e.    The victim of the assault is         Compliant when appropriate
                 informed of the investigation’s
                 progress and offered such
                 support as is necessary or
                 desirable in the circumstances




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                                                                                                                            Security Annual Report 2007/2008
                                                  WORK CARRIED OUT ON CCTV SYSTEM 2007/2008                                                        Appendix C
NEW AREAS COVERED BY CCTV CAMERAS

ITEM   LOCATION                                                                                     DETAILS
1      Main Corridor by Women’s Unit        New dome camera fitted and new cables run to Security Office
2      Medical Unit Ground floor corridor   New dome camera fitted to view entrances/exits and new cables run to Security Office
3      Medical Unit 1st floor corridor      Two dome cameras fitted to view entrances/exits and new cable run to Security Office
4      New Macgregor Children’s Ward        Two new cameras, one 17" monitor and new cable runs to Security Office

ALTERATIONS TO EXISTING SYSTEM

ITEM   LOCATION                                                                                     DETAILS
1      23 Hr /Hatton Wards                  Three dome cameras removed and reused in Medical Unit above.
2      Stratford Hospital Site              Old analogue video cassette recorder replaced with digital hard disk recorder.
                                            Old Video transmission dial-up modem system replaced. New system connected via hospital computer network allows
3      Stratford Hospital Site              pictures from Stratford cameras to be monitored on a new computer in Security office.
4      Security Office Monitoring Screens   17" Flat Monitoring Screen previously used for Stratford Pictures changed to show A&E area continuously.
5      Endoscopy Corridor                   One dome camera moved from inside ward to view approach from main corridor

       Inside Main entrance by
6      Telephone Exchange                   Fixed camera replaced with new dome camera and relocated to improve view.

       Outside entrance to Medical unit
7      from by Day Surgery                  Fixed camera replaced with new dome camera and relocated to improve view.
8      Car Park Barriers                    Cameras refocused and some lenses replaced to enable reading of car number plates in most instances
9      New Fracture clinic                  Fixed camera replaced with new dome camera and relocated to improve view which had been blocked by new doors
10     Inside Phase 1 Autodoor Entrance     New fixed camera fitted inside secure housing
11     Swan Maternity Ward                  New 17" monitor fitted at Nurses station to replace old 14" defective monitor


Total Cost of Work completed                £19256 (excluding Macgregor ward which was part of Capital Scheme)




                                                                                19
                                                                                                                      Security Annual Report 2007/2008

       PROPOSED WORK PROGRAMME FOR CCTV SYSTEM - 2008-2009                                                                                Appendix D
NEW AREAS TO BE COVERED BY CCTV CAMERA SYSTEM
                                                                                                                                              ESTIMATED
ITEM   LOCATION                                       DETAILS                      COMMENTS                                                   COST
1      Medical School Entrance &    One new fixed dome camera outside Main         Additions to north side of site will require new local     £3090 + VAT
       Foyer                        Entrance and one in foyer connected to new     DVRs+Data network installation OR a new data cable
                                    local 8 channels Hard disk recorder.           duct across Lakin road OR the introduction of wireless a
                                                                                   communication system
2      Medical School Library       Option 1 to above for additional fixed dome    AS ABOVE                                                   £690 + VAT
                                    camera in corridor adj Library + Local TFT
                                    Monitor
3      Medical School Library       Option 2 to above for additional fixed dome    AS ABOVE                                                   £350 + VAT
                                    camera inside Library area
3      New Car Park Area at rear    Two new cameras required                       AS ABOVE. Quotations required                              To follow
       of HSDU
4      New Ambulatory Cancer        Two new cameras required                       Clear Sound Security preparing quotation.                  To follow
       Centre
5      Stratford Nicol Unit Front   Existing stand alone camera to be connected    Transmission cable to be looped through existing           To follow
       Entrance                     into network to allow viewing at Warwick       viewing monitor in Nicol unit Staff Base.
                                    Security Office
6      New Pharmacy Dispensary      One new camera proposed in waiting area        2009                                                       To follow
       (existing Blood Lab)
7      New Path lab (existing       One new cameras required at entrance & one     2009                                                       To follow
       Medical Day Unit)            required at rear of building.




                                                                              20
                                                                                                                        Security Annual Report 2007/2008

ALTERATIONS TO EXISTING SYSTEM

ITEM   LOCATION                                         DETAILS                      COMMENTS                                             COST
                                     Replace two PTZ cameras mounted on
                                     buildings with new 360 Dome PTZ units. One
       Stratford Hospital Site Car   viewing Pay Station from OPD & one viewing                                                           £3600 + VAT
1      park Areas                    Car Park from Boiler House.                     Existing Pan, Tilt & Zoom functions not working.     (Order placed)
       Stratford Hospital Site
       Entrance/Exit Barriers        Additional option to above to replace one PTZ
                                     camera mounted on lamppost on main                                                                   £1568 + VAT
2                                    driveway with new 360 Dome PTZ units.           Existing Pan, Tilt & Zoom functions not working.     (Order placed)
                                     Replace large Mark Mercer PTZ globe camera
       Warwick Hospital Car park     on high level column with smaller 360 dome
3      A exit- CAMERA 9              unit.                                           Pan Tilt and Zoom functions now worn & unreliable.

                                     Replace large Mark Mercer PTZ globe camera
       Warwick Hospital Car park     on high level column with smaller 360 dome
4      B centre- CAMERA 12           unit.                                           Pan Tilt and Zoom functions now worn & unreliable.
       Warwick Hospital              Replace large Mark Mercer PTZ globe camera                                                            £10,600 +VAT
       Perimeter Rd by Women         on high level column with smaller 360 dome                                                            (Order placed)
5      Unit- CAMERA 23               unit.                                           Pan Tilt and Zoom functions now worn & unreliable.
       Warwick Hospital Car park     Replace large Mark Mercer PTZ globe camera
       D by Woodleigh Beeches-       on high level column with smaller 360 dome
6      CAMERA 35                     unit.                                           Pan Tilt and Zoom functions now worn & unreliable.

       Warwick Hospital Car park     Replace large Mark Mercer PTZ globe camera
       A from A & E entrance-        on high level column with smaller 360 dome      Pan Tilt and Zoom functions now worn & unreliable.
7      CAMERA 44                     unit.                                           Does not stay in selected position.
       Total Cost of Alterations                                                                                                          £15768 + VAT
       to existing system.                                                                                                                (Committed)




                                                                              21
                                                                                                    Security Annual Report 2007/2008

               Incidents of physical assaults and verbal abuse on staff - April 2007 - March 2008         Appendix E

               9


               8


               7


               6


               5
                                                                                                                       physical assault
                                                                                                                       verbal abuse
               4


               3


               2


               1


               0
                   2007 04 2007 05 2007 06 2007 07 2007 08 2007 09 2007 10 2007 11 2007 12 2008 01 2008 02 2008 03
physical assault     1       4       3        2       8       1        4      7       5       2       4       4
verbal abuse         1       4       4        3       1       2        1      3       5       1       1       1




                                                                  22

				
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Jun Wang Jun Wang Dr
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