HIV AIDS ADVOCACY GUIDE FOR LOCAL AUTHORITIES IN NAMIBIA By

HIV/AIDS ADVOCACY GUIDE FOR LOCAL AUTHORITIES IN NAMIBIA By Alliance of Mayors and Municipal Leaders on HIV/AIDS in Africa AMICAALL Namibia Programme “If you want to move people, it has to be toward a vision that’s positive for them, that taps important values, that gets them something they desire, and it has to be presented in a compelling way that they feel inspired to follow”. Martin Luther King Jr. HIV/AIDS is ‘….a complex development issue that requires full and active participation of all Namibians – its leaders, government departments and civil society at large’. (MTP III) Introduction This short guide presents the case for local government addressing HIV/AIDS. It shows, in practical terms, what you, as local leaders - no matter the size of your city, town or village - can do to advocate for effective responses to HIV/AIDS at the local authority level. Local authorities are changing from being service delivery organizations to ‘caring for residents’ organizations. Caring about HIV/AIDS is local government’s business. Local leaders are developing a caring attitude towards residents, striving together for healthier communities. How do local authorities move people to respond to HIV/AIDS? How do you as local leaders - Mayors, Councilors and municipal officials - commit yourselves to supporting HIV/AIDS responses at local level when there are so many other pressing needs that also demand resources? HIV/AIDS is everybody’s business. As leaders - Mayors, Councillors and Municipal Officials – you have a key role to play. People look to you for leadership. You need to be humble enough to listen and understand, and courageous enough to guide and lead. Decisive leadership from local government elected and appointed officials can make a difference. Mayors and local authority leaders in Namibia, under the auspices of ALAN, have made a commitment to respond to HIV/AIDS by joining the Alliance of Mayors and Municipal Leaders on HIV/AIDS in Africa, combining with their colleagues in ten other African countries who have taken this initiative. The Alliance is a network of local government authorities and Mayors created in 1998 with the endorsement of the Abidjan Declaration. The Alliance promotes an expanded, multi-sectoral response to the HIV/AIDS epidemic at the local level. It works in partnership with government, development partners, civil society organisations, the private sector, local communities and others. All local authorities in the member countries endorse a national declaration upon joining the Alliance, formalizing the political commitment to respond to HIV/AIDS in their local authorities. The Alliance Secretariat is based in Katutura. The ALAN Declaration on HIV/AIDS (see Annex A) has been endorsed by every local authority in Namibia and is the foundation of the many initiatives underway. Local authorities have established an AMICAALL Programme (the Alliance of Mayors Initiative for community action on AIDS at the Local Level) as the vehicle to operationalise the ALAN Declaration. In Namibia, local authorities have also been embraced as a key stakeholder in the national response. The Third Medium Term Plan outlines the sectoral obligations and commitments made by local authorities. See Annex B. 4 The AMICAALL Namibia National Coordinator is available to support all local authorities in their HIV/AIDS programmes and projects. With the support of partners including USAID, UNDP, UN AMICAALL Partnership Programme, Association of Finnish Regional and Local Authorities and the Global Fund to Fight AIDS, Tuberculosis and Malaria (Namibia Country Coordinated Proposal), resources are available to assist local authorities. Contact information appears at the end of this publication. A companion to this Guide is the ‘Model for Community Based HIV/AIDS Projects’, which provides practical steps to identifying, planning and implementing local projects that will improve the quality of life of communities. The Guide also draws extensively on other work done in this field, in particular the ‘Local Government Response to HIV/AIDS Handbook’ (a World Bank publication); ‘Steps of Local Authorities HIV/AIDS Response’ (published by the Association of Local Authorities in Namibia); ‘HIV/AIDS Manual for Local Authorities’ (by ETU South Africa) and the ‘HIV/AIDS Toolkit for Local Government’ (researched and written by Ms. Rose Smart, HEARD). These excellent references provide more information on the issues touched on in this Guide. Advocacy is defined as action which aims to change policies, positions, programmes or people – putting a problem onto an agenda, providing a solution to the problem and building support for action. With respect to HIV/AIDS, advocacy involves raising awareness of the issue; suggesting appropriate action and what is needed for this to occur; and, building consensus and support for its implementation. (HIV/AIDS Toolkit for Local Government, HEARD) 5 HIV/AIDS in Namibia – How it affects Local Government In 2002, HIV prevalence in Namibia had reached 22% - approximately 400,000 Namibians are currently living with the virus. Factors driving the epidemic in Namibia include high mobility of individuals within the country; cross-border travel; high prevalence of sexually transmitted infections (STI’s); widespread alcohol and substance abuse; gender inequalitiy; poverty; certain cultural practices; disintegration of traditional family structures; intergenerational sex; and, ignorance. Heterosexual intercourse and mother to child transmission are the most common modes of transmission in Namibia. Recent findings suggest that the epidemic in Namibia may be stabilizing, but prevalence rates remain alarmingly high. According to the 2004 sentinel seroprevalence survey, the highest prevalence rates were reported in Katima Mulilo (43%), Oshakati (25%), Grootfontein (28%) and Walvis Bay (26%). Only one site, Opuwo was found to be les than 10%. The highest prevalence was found in urban locations (27% to 43%) and in rural sites close to major transport corridors. Local Government is the branch of government closest to the people. It has a mandate to deliver access to the best possible quality of life for the people; to create and maintain a climate that will support social and economic development; to provide leadership; and to facilitate partnerships, both within and beyond the immediate community. These functions are carried out in a challenging, changing and uncertain environment where responsibilities are increasing, expectations are high and resources are diminishing. Decentralisation is high on the agenda of the Government of Namibia – introducing new responsibilities for local government to deal with. Fortunately, local government in Namibia is blessed with many talented, motivated and committed people. HIV/AIDS creates social and economic disruption at the local level, reflected in • • • • • • • • • • Reduced life expectancy Increased numbers of sick people requiring already stretched health services Increased poverty and hunger Rapid rise in numbers of orphans needing care, and children living on the streets Child headed households Increasing demands upon limited household capacity to absorb orphans Threats to productivity and investment in skills development, decreasing revenue and higher costs for businesses Time spent on funerals Drop in school attendance Discrimination against women reflected in unequal property rights, violence. 6 Local authority institutions are directly affected by: • Reduced capacity to deliver services through the impact of the epidemic on the workforce • Reduced ability of people to pay property taxes, service charges, etc. • Increased demand for burial spaces and cemeteries • Change of focus in policy – housing, public health, social responsibility • Challenges of ensuring equitable access to services • Added responsibilities as an employer • Managing changing community dynamics. Effective responses to HIV/AIDS require leadership, local ownership, involvement of partners across sectors and multisectoral action. Placing people at the centre of the response and respecting human rights are essential. Local government needs to respond to HIV/AIDS on two fronts – internal and external. Internal – local authorities need to respond to HIV/AIDS in their capacity as employers by developing and implementing workplace responses that promote prevention, care and support among the workforce, based on principles of respect for human rights, non-discrimination and confidentialty. External – local authorities need to consider the ways in which HIV/AIDS relates to its core business and develop and implement a strategy accordingly that reduces vulnerability and increases the ability to cope among the populations it serves. 7 What can Mayors, Councillors and Local Authorities do? The fundamental responsibilities of local government institutions are to: • Ensure the provision of municipal services. • Promote the economic and social development of the local communities. • Provide good governance to the local communities in a way that is responsive, inclusive, democratic and accountable. HIV/AIDS potentially undermines each of these responsibilities and effective responses to the epidemic may be undermined by: • Denial – ‘HIV/AIDS is not our problem’ • Being overwhelmed – ‘The problem is too big for us to handle, so let’s leave it alone’. • Lack of commitment from senior management. • Lack of a common vision of what needs to be done. • Inappropriate attitudes, particularly with regard to PLWHA. • Competing demands on limited time and resources. • Lack of a formal mandate or designated HIV/AIDS focal point of sufficient seniority within the organisation • Inadequate resources (human and financial) for HIV/AIDS activities. • Inadequate information and training. These can lead in turn to feelings of frustration and can demotivate and undermine even the most courageous of efforts. However, there are things that can be done to overcome these obstacles. Mayors and Municipal Leaders, being elected and accountable to local communities have the potential to be important advocates. Successful advocacy begins with understanding the nature of the epidemic and its potential impact upon local communities. There are many excellent sources of information on this subject – an example appears in Annex C. Local Government HIV/AIDS advocacy efforts can raise awareness by: • Breaking the silence surrounding the epidemic – supporting infected people to declare their status through moral and material support. • Involving people living with HIV/AIDS (PLWHA) in education and prevention – as genuine partners and ambassadors. Lironga Eparu (meaning ‘learning to survive’, the Namibia Association of People Living with HIV/AIDS) are always willing to assist local authorities, and have representation in most regions. Encouraging open and honest communication about HIV/AIDS and its threat to local communities. • 8 • • • Supporting community education and local ownership of prevention programmes. Strengthening solidarity between all the potential stakeholders such as governments, NGO’s, communities and PLWHA. Promoting mobilization of resources and commitment for the implementation of HIV/AIDS programmes, including treatment with antiretroviral drugs. Promoting a human rights approach based on respect for confidentiality, and zero tolerance of stigma and discrimination. Addressing the critical role of gender. Women are more vulnerable to infection than men. This is especially true of girls and younger women as a result of both biological and social factors. • • Tangible activities that local authorities can undertake include the following: – • Integrating HIV/AIDS issues and responses into all aspects of the municipality’s activities. • • • • • • • Allocate resources in the Council budget to HIV/AIDS responses. Developing a vision statement - which explains why the local authority is addressing HIV/AIDS - and a Council policy on HIV/AIDS 1. Distributing appropriate information and education materials 2 Take advantage of opportunities such as World AIDS Day to promote advocacy. Displaying condom posters and billboards in council property. Mobilising community resources, private sector, development partners, donors, etc. to support local projects. 3 Producing a Directory of HIV/AIDS Referral Services for the city, town (or region), and include municipal profile/s. 1. Assistance in developing policies can be provided by AMICAALL and the ‘Handbook on Local Government Responses to HIV/AIDS’. 2. Available from AMICAALL and Namibia Take Control Task Force, amongst others. 3. AMICAALL can provide advice on appropriate contacts. 9 • Developing partnerships with other local authorities, both within and beyond Namibia (City to City Cooperation), to share experiences and establish programme linkages. 4 Consider Council subsidies for basic needs (such as water and sanitation) for affected households. • Together we can make a difference – An example of what mayors can do “As the eldest sister in a family of twelve raised by a single mother, I started to learn emotional pains and hardship with the responsibility I took up myself to help my mother by supporting raising my younger brothers and sisters. I developed a loving, sharing and caring attitude towards others. My personal experience during those difficult days did not allow me to just watch from the periphery the pain and agony the youth, mothers and children are going through as a result of HIV/AIDS. As Councillor I was brought closer to the communities. I started to learn about the problems the majority of the people in the town were faced with. I made contributions to help them where I could. As a mother my heart was bleeding when I saw the children who became orphans of HIV/AIDS and those who are suffering from the disease The ever increasing number of HIV/AIDS cases in the town brought me to a point where I decided to do something to assist the people in my community. My election as the mayor was a stepping stone to realise my dream. The ever-increasing number of HIV/AIDS cases in the town forced me to change my dreams into actions.” Moderatha Shaduka, Otjiwarongo Municipality From Leadership to Local Action Ms. Shaduka (a former Mayor and the first female Mayor of the town) is part of a growing movement of local government leaders committed to "breaking the silence" surrounding HIV/AIDS. She wants to see an expansion of communitybased services and support systems to limit the spread of HIV/AIDS and to extending care and support to those in need, building foundations for a sustained response to the epidemic. Namibia joined the Alliance of Mayors in November 2001 and launched an AMICAALL programme. Ms. Shaduka attended the launch of the National Chapter of the Alliance and vowed to do more in her community; to be an example of the principles underpinning AMICAALL. Confronted with the growing problem of HIV/AIDS in her community, Ms. Shaduka, supported by the Town Council, community members, local organisations and businesses, resolved to work together to create a more supportive environment for the increasing 4 Again, AMICAALL can provide assistance. 10 numbers of orphans and vulnerable young people through the establishment of a new Multi-Purpose Help Centre in Otjiwarongo. With support from the AMICAALL Programme in Namibia and the UN APP, technical assistance and funding was secured for the new Centre. International partners supporting the initiative include STOP AIDS NOW! Foundation (Netherlands) and the Association of Netherlands Municipalities. The new Centre will provide a range of services to orphans, vulnerable youth and the Otjiwarongo community at large including: • Support to orphans, such as food, clothing and emergency accommodation. • After school facilities, life skills education and recreational activities. • HIV/AIDS awareness and education to the wider community. • Counselling and referral services. • Training of community-based HIV/AIDS counsellors. • Support to people and families living with HIV/AIDS. A community-based management board has been established to provide policy advice and oversight. In addition, a hands-on executive committee appointed by the management board will administer the day-to-day activities of the Centre. Community volunteers will run a majority of Centre's activities. 11 ANNEX A ALAN DECLARATION ON HIV/AIDS Local Crisis-Local Action a Must We, the Mayors and Municipal Leaders of local authorities of the Republic of Namibia, having taken cognisance of the magnitude of the HIV/AIDS pandemic and the significant impact on our cities, towns and villages, and local authorities in Namibia, under the auspices of the Association for Local Authorities in Namibia (ALAN) join our government and other Local Authorities in Africa and launch the Namibian Chapter of Alliance of Mayors and Municipal Leaders on HIV/AIDS in Africa. Considering that local government, as an integral part of the national structure of governance, is the level of government closest to the people and, therefore, well placed to respond to the many challenges posed by HIV/AIDS. Honoring the resolution during the 52nd Annual Congress of the Association for Local Authorities in Namibia, calling for a commitment to address the implications of HIV/AIDS on our cities, towns and villages. Welcoming the commitments of African Heads of States or Governments, at the Organization of African Unity Special Summit in April 2001, particularly their pledge to allocate at least 15 percent of their annual national budgets for the improvement of the health sector to help address the HIV/AIDS epidemic. Recognizing and supporting the commitment made by His Excellency the President of the Republic of Namibia Dr. Sam Shafiishuna Nuyoma and the Namibian Government to promote multisectoral action on HIV/AIDS in Namibia. Recognising the ABIDJAN DECLARATION of Mayors and Municipal Leaders of Africa of 9th December 1997, proclaimed in Abidjan, Cote d’Ivoire on the occasion of the 5th International Conference on STDs/AIDS in Africa. Recognising and Appreciating the commitments and actions taken by African local authorities, continental and Namibian NGOs and other organisations to promote awareness of the socio-economic effect of HIV/AIDS on our societies and support measures to minimise its impact. Recognising the establishment of the Alliance Continental Secretariat in Windhoek, Namibia and contributions made by both the Government of the Republic of Namibia and the City of Windhoek and our support to the Alliance Secretariat. 12 Expressing deep concern about the increase in orphans, street children, widows/widowers in our Cities, Towns and Villages, acknowledge the impact on sustainable urban development. Acknowledging that poverty, in all of its manifestations, contributes to the spread of HIV/AIDS; local authorities are deeply concerned that HIV/AIDS is compounding poverty, reversing development gains and compromising the future development of our country. Recognising that the full realization of human rights and fundamental freedoms for all is an essential element in an effective response to the HIV/AIDS pandemic, including in the areas of prevention, care, support and treatment, and that it reduces vulnerability to HIV/AIDS and prevents stigma and related discrimination against people living with or at risk of HIV/AIDS. Convinced of the need for all Local Councils in Namibia to develop and implement policies and strategies appropriate to the specific HIV/AIDS related social, economic, developmental, cultural, human rights and health dimensions in our communities. Taking into account all Global, Continental, National and Local initiatives we thus affirm our commitment and resolve as the Namibian Chapter of the Alliance of Mayors and Municipal Leaders on HIV/AIDS in Africa to the African Mayors Initiative on Community Action on Aids at Local Level (AMICAALL) strategy and to the Abidjan Declaration. As local governments of the Republic of Namibia we hereby commit to the following actions: • Inclusion of strategies and resources to address the implications of HIV/AIDS for cities, towns and villages in our municipal management and service delivery agendas; In particular, develop and implement strategies and financing plans for combatting HIV/AIDS that address the epidemic in forthright terms; confront stigma, silence and denial; address gender and age-based dimensions of the epidemic; eliminate discrimination and marginalisation; involve partnerships with civil society and with the business sector and the full participation of people living with HIV/AIDS, those in vulnerable groups and people mostly at risk, particularly women and young people; fully promote and protect all human rights and fundamental freedoms, including the right to he highest attainable standard of health; integrate a gender perspective; and address risk, vulnerability, prevention, care, treatment and support and reduction of the impact of the epidemic; • 13 • • Encourage all partners in the field of HIV/AIDS and development in our communities to collaborate with us in this initiative; Develop appropriate strategies and programmes to raise awareness of the impact of HIV/AIDS on socio-economic development in our Cities, Towns and Villages and to promote prevention, care, treatment and support as the mainstay of our response; Support the National Strategic Plan on HIV/AIDS (Medium Plan II) and the activities and programmes of the National AIDS Committee, the National AIDS Coordination Programme and Regional and District AIDS Committees; Encourage all stakeholders to work with us in partnership towards one purpose by harnessing both human and financial resources for effective implementation of our respective programmes and efforts; Support the continental Secretariat of the Alliance of Mayors and Municipal Leaders on HIV/AIDS in Africa in the same spirit as that shown by our Government and the City of Windhoek; Foster stronger collaboration and the development of innovative partnerships between the public and private sectors, and encourage United Nations Agencies to work closely with the Mayors and their local authorities, in order to establish an enabling environment and strengthen mechanisms that involve the private sector, civil society partners, people living with HIV/AIDS and communities in the fight against HIV/AIDS; Call for action to protect young people; identify and mobilize local capacity for prevention, care and support; and provide leadership and commitment in establishing a supportive environment that makes prevention, care and support possible; Commit to the establishment of municipal committees for HIV/AIDS STD’s (Sexually Transmitted Diseases) and alcohol and drug abuse in order to raise awareness, build local capacity, disseminate information and encourage a multi-sectoral approach to this crisis; • • • • • • In endorsing the above we, the leaders of local governments of Namibia, hereby sign this declaration at Windhoek on 30 October 2001; Association for Local Authorities in Namibia (ALAN) Cllr Helen Nkandi-Shiimi, President 14 Windhoek City Council Swakopmund Municipality Keetmanshoop Municipality Okahandja Municipality Henties Bay Municipality Karasburg Municipality Otavi Municipality Outjo Municipality Arandis Town Council Oshakati Town Council Ondangwa Town Council Okakarara Town Council Khorixas Town Council Rundu Town Council Aranos Village Council Bethanie Village Council Uis Village Council Maltahohe Council Witvlei Village Council Gibeon Village Council Walvis Bay Municipality Tsumeb Municipality Mariental Municipality Otjiwarongo Municipality Karibib Municipality Gobabis Municipality Omaruru Municipality Usakos Municipality Katima Mulilo Council Opuwo Town Council Ongwediva Town Council Otavi Town Council Rehoboth Town Council Eenhana Town Council Aroab Village Council Koes Village Council Leonardville Council Tses Village Council Outapi Village Council Gochas Village Council 15 ANNEX B Sector: Local Authorities Coordinating Bodies: Key Actors to be involved: Target Groups: Sector Objectives: 1. Empower local authorities to respond more effectively to the HIV/AIDS epidemic in their constituencies and to work together with these communities 2. Build the capacity of mayors, and municipal leaders and local authority institutions to initiate or expand local responses to HIV/AIDS 3. Increase access by local authorities to relevant and up-to date information in support of HIV/AIDS advocacy, sensitisation and programme development 4. Apply the comparative advantage of local authorities in coordination and implementation of local responses. This Sector’s Commitments in MTP III Enabling Environment All mayors, local councillors and local authority officials receive relevant IEC material on HIV/AIDS Conduct training and sensitisation activities for local authorities on the HIV/AIDS epidemic, management implications, governance, advocacy and Co-ordination Local authorities contribute to national policy dialogue through articulation of local realities Prevention Mobilise local capacity to protect and support young people in staying free of HIV/AIDS infection, and in appropriate care and support for those infected and affected Develop workplace programmes for all municipalities Mitigating the Impact Capacity building for local authorities on project management of community-based responses to HIV/AIDS and use of limited resources The Local Authority will act as a local funding agent for community responses Identify through a needs assessment process, community based HIV/AIDS response projects Work together with private sector and civil society people living with ALAN and AMICAALL and NALAO Local Authorities throughout Namibia Those HIV/AIDS infected and affected populations in cities, towns and villages 16 HIV/AIDS and other partners in the community Ensure that all Local Authorities have a Plan of Action for combating the impact of HIV/AIDS on communities, and an HIV/AIDS coordinating committee Programme Management and Coordination All local authorities undertake a rapid impact assessment to inform planning All local authorities undertake a strategic planning process to mainstream HIV/AIDS into the municipal service agenda Develop monitoring system, including client feedback, for programmes 17 ANNEX C REFERENCES The following publications, toolkits and materials are valuable resources to support local government responses to HIV/AIDS. These are available from the AMICAALL Namibia Programme and several also on the Internet. 1. A Partnership Response at Local Government level – the Msunduzi HIV/AIDS Strategy. Msunduzi Municipality, Urban Management Programme and Built Environment Support Group. http://hq.unhabitat.org/cdrom/ump/CD/reg_africa.html 2. Alliance of Mayors and Municipal Leaders on HIV/AIDS in Africa – AMICAALL. Several documents, case studies, etc http://www.amicaall.org 3. Bridging the HIV/AIDS Implementation Gap. UN AMICAALL Partnership Programme. An abstract presented at the XV International AIDS Conference 2004 that, based on the AMICAALL experience, calls for a need to scale up decentralized responses to HIV/AIDS as a way to bridge the growing implementation gap. http://www.amicaall.org/publications/presentations/bangkok.pdf 4. Government Leaders in Namibia Responding to the HIV/AIDS Epidemic. University of Namibia Press, Compiled and Edited by Prof. Barnabas Otaala. 5. Guidance Note Series: Strengthening Local Government Responses to HIV/AIDS. UN AMICAALL Partnership Programme in collaboration with the Alliance and National AMICAALL Programmes. 6. HIV/AIDS and Local Governance in Sub Saharan Africa. Occasional Paper No 1. UNDP/UN-HABITAT Urban Management Programme. Highlights challenges to local authorities in addressing HIV/AIDS. http://hq.unhabitat.org/cdrom/ump/CD/reg_africa.html (slow upload) 7. HIV/AIDS and Municipalities. Educational and Training Unit, South Africa. A useful guide including basic information on HIV/AIDS, its impact on municipalities and guidelines on developing local strategies. http://www.etu.org.za/toolbox/docs/aids/webaidsmun.html#devel 8. HIV/AIDS Toolkit for Local Government. Health Economics and AIDS Research Division (University of Natal) An extensive toolkit for local governments. 18 http://www.und.ac.za/und/heard/publications/Local%20Govt%20toolkit %2001_website.pdf 9. Local Government and HIV/AIDS: A toolkit for impact assessment and strategic planning. Developed by AMICAALL and SIAPAC. 10. Local Government Responses to HIV/AIDS: A Handbook. Published by the World Bank in collaboration with AMICAALL and other partners. Covers the key issues in the local government response in a practical way. http://www.worldbank.org/urban/hivaids/ 11. Methods and Approaches for Local Responses to HIV/AIDS - UNAIDS, KIT, Royal Tropical Institute, Netherlands. Database of practices, techniques and training manuals to facilitate local responses to HIV/AIDS. http://www.kit.nl/health/html/lr_toolkit.asp 12. Model for Community Based HIV/AIDS Projects – AMICAALL and PricewaterhouseCoopers. 13. Republic of Namibia, National Strategic Plan on HIV/AIDS – Medium Term Plan (MTP III) 2004 – 2009. 14. South African Cities Network. HIV/AIDS Resource Guide. http://www.sacities.co.za/members/cds_hiv.stm 15. Steps of Local Authority HIV/AIDS Response. ALAN, Finnish Association of Regional and Local Authorities, AMICAALL and Dr. Maija Palander. 16. Strengthening Local Government and Civic Responses to the HIV/AIDS epidemic in South Africa. Ford Foundation and Centre for Health Systems & Development, University of the Free State. 17. World Summit on Health Research 2004 Paper Submission: The Millenium Development Goals, Local Government in Africa and a Systems Approach To Addressing HIV/AIDS. UN AMICAALL Partnership Programme and AMICAALL. http://www.amicaall.org/publications/presentations/wshr_paper.pdf 19 CONTACT Further information on the issues raised in this guide can be obtained from: AMICAALL Namibia Programme National Coordinator, Ms. Moderatha Shaduka P.O. Box 60401 Katutura NAMIBIA (Offices: 8085 Independence Ave, Katutura. Opposite Shoprite Centre, adjacent to City of Windhoek Offices) Tel: 061 224730/226377 Fax: 061 227890 Email: ammlhams@iway.na