"Harvard University Guide to Student Billing As a Harvard student"
Harvard University Guide to Student Billing As a Harvard student you are expected to take responsibility for your student bill. This responsibility includes: • Reviewing your current billing statement every month to make sure all charges and credits are correct. • Contacting the billing office in the event of any problem with your bill. • Setting up Authorized Payers to give access to the bill to all those who need it. • Making sure your bill is paid by the due date. MONTHLY BILLING STATEMENTS A link to your current billing statement will be sent to your official Harvard email address with the subject line “Harvard e-bill Notification.” The bill notification for the fall semester will be sent July 9, 2008. If you are not paying your student bill yourself, you are responsible for setting up those who are paying it as Authorized Payers. What To Do When You Get Your Email Notification • Open the link to your bill. You will need your Harvard ID number and HUPIN to access your Current Statement online. • Review your Current Statement. Do your charges look correct? Do you want to pay your bill in installments (see the Monthly Payment Plan below)? Are you planning to waive the optional fees (i.e. the Undergraduate Council or BC/BS Insurance fee)? If you see a problem with your bill, please call our office at 617-495-2739. • Set up Authorized Payers. If your parents or others (not including Sponsors) are paying your bill, you must set them up by clicking “Authorized Payers” on your Current Statement and by entering the information required. You need to have a valid email address for each person you are setting up. You will also need to create a unique user name and password for each person you set up. Please provide the password that you have created to your Authorized Payer. • Make sure your Authorized Payers can access your bill. Once you have successfully set up your Authorized Payers, an email will be generated to let them know the user name that you have created for them. With the user name and password (you must provide them with the password), your Authorized Payers can open your bill by going to www.termbill.harvard.edu and by clicking on “View your student’s e-bill or make an e- payment.” Please be sure to confirm that the people you have set up as Authorized Payers can successfully open and navigate your bill. • Decide on the best way to pay your bill. The fall bill is due August 1, 2008. Please be sure and make your payment by that date either in full or by quarterly payment if you choose to enroll in the Monthly Payment Plan. BILLING STATEMENT vs STUDENT ACCOUNT Your e-bill or billing statement, like a paper bill, is static. It is a snapshot in time of what your student account looked like on the bill date. The bill will not reflect transactions made after the current bill date. For instance, payments made after July 7th, and before August 13th, will appear as credits on the August 2008 bill. To review transactions to your student account before the next bill date, go to our website and click on “View latest charges and payment to your account”. You will need your HUID number and HUPIN to access this information. Access to your Student Billing Account is not yet available for parents or Authorized Payers. MONTHLY PAYMENT PLAN The Monthly Payment Plan costs $35 per semester and allows you to register by paying your tuition and required fees in four monthly installments each semester. Students enrolled in the following schools are NOT eligible to participate: American Repertory Theater Harvard Business School Harvard School of Dental Medicine (Post Doctoral Program) Harvard Law School Graduate Program GSAS Special students must receive permission from the Special Student Office to enroll. Please call our office at 617-495-2739 for more information or to enroll. ACCEPTED FORMS OF PAYMENT E-Payments E-payments are ACH payments made by clicking “Make Payment” on the Current Statement and require the routing and account numbers of either a checking or savings account. E- payments must be made with funds drawn form US banks. Checks Payments by check must be made payable to Harvard University, in US dollars, and include your HUID. Checks payable in US dollars but drawn on foreign banks may be subject to bank fees. Please note that Harvard University does not accept postdated checks. Checks can be mailed to either the Student Receivables Office in Cambridge or to our bank in Boston. Be sure and reference your Harvard ID number on your check. To print a payment stub to enclose with your check, click on the “PDF” symbol on your Current Statement (under “Account Tuition and Fees”), detach, and mail to one of the following addresses: Harvard University Harvard University Student Receivables PO Box 414945 953 Holyoke Center Boston, MA 02241-4945 1350 Massachusetts Avenue Cambridge, MA 02138 Checks sent by express mail, with special handling orders, and/or correspondence must ALWAYS be sent to our address in Cambridge. Wire Transfers and Fees Payments made by wire transfer are sent to the following account. Please include your HUID and the name of the sender on all wires. ABA # 026009593 Bank of America, 100 Federal Street, Boston, MA 02110 Account #942926-3103 Account Name: President & Fellows of Harvard College Swift Code: BOFAUS3N Please note that though wires are sometimes subject to fees, neither Harvard University nor its bank charges for the receipt of wire transfers. International wires are subject to a fee from an intermediary bank between the sending and the receiving banks. Please check with your bank to determine what fees may apply to your wire transfer and be sure to adjust the amount of your transfer accordingly. Credit Cards Harvard University does not accept credit card payments for student bills. Returned Checks, paper and electronic If the bank returns a check, it is submitted for collection again. If the check is returned a second time, the student account is subject to a $50 returned check fee. If another check is returned by the bank, the fee increases to $75. Multiple returned payments may result in the University requiring future payments by certified or bank check. EXPLANATION OF FEES Student Services Fee (Undergraduates only) The Student Services Fee is a mandatory fee for all College students. It covers the cost of the House system and the freshmen year programs. The House system consists of an administrative and educational arrangement in which houses serve as independent centers of tutorial, social, advising, and record-keeping functions. The Freshman Dean’s Office functions in a similar way for freshmen. Student Health Fee The Student Health Fee is a mandatory fee for all College students and most graduate students. It covers most services provided at Harvard’s University Health Services (HUHS) clinic and includes a prescription drug benefit. Primary care providers are available at clinics on each Harvard campus for routine health care. Urgent care is available 24 hours a day, 365 days a year. Blue Cross/Blue Shield Insurance Fee The Blue Cross/Blues Shield PPO (BCBS) Plan of Massachusetts is designed to compliment the health care provided by Student Health. This plan covers medically necessary hospitalization, emergency care, and some services and procedures not available though HUHS. This fee is automatically charged to your student bill each semester. If you are covered by medical insurance that is based in the United States and meets the minimum standards required by the Commonwealth of Massachusetts you may be able to waive the fee for Blue Cross/Blue Shield insurance. In order to register for fall 2008, you must have either been approved for an insurance waiver or have paid the charge for the Blue Cross/Blue Shield insurance on your student bill. For more information and to complete and submit an insurance waiver form please visit the University Health Services website. The deadline to submit a waiver for the fall 2008 semester or the entire 2008-2009 academic year is September 30, 2008. The deadline to submit a waiver for the spring 2009 semester is February 28, 2009. Questions about the Student Health or BC/BS fees should be directed to HUHS Member Services, located on the first floor of Holyoke Center in Harvard Square. Member Services can be reached by phone at 617-495-2008 or email at firstname.lastname@example.org. Undergraduate Council Fee (Undergraduates only) The Undergraduate Council is made up of College students, who have been elected to serve as advocates for College student concerns, organize campus-wide social events, and provide funding for student organizations. The UGC fee of $75 is charged once a year and is used to fund these activities. In order to waive the Undergraduate Council Fee, students must write a letter requesting a waiver of the fee and mail or deliver it to: Harvard Student Receivables Office, 953 Holyoke, 1350 Massachusetts Avenue, Cambridge, MA 02138 by September 30, 2008 for the fall 2008 semester. For students returning from leave who are charged the UGC Fee in the spring 2009 semester, the letter requesting a waiver must be received by February 28, 2009. FINANCIAL AID Anticipated Aid The Financial Aid Office calculates any financial aid that you are expected to receive and posts the amount to your account as an anticipated aid credit. As your aid is received and actually credited to your account, your anticipated credit is reduced. Your anticipated aid credit is also subject to change if your financial aid award is adjusted. You are responsible for paying any amount due on your student bill from anticipated aid that is not received. If you have questions about the anticipated aid on your bill, please contact the Financial Aid Office at 617-495-1581. Graduate Student Stipends Stipends are generally paid on the first of each month. Direct Deposit is the best way for you to receive your stipend payments. Enter your bank account information online by logging into HarvIE and clicking on the link on the right for PeopleSoft Access. Once in PeopleSoft, click on: Payroll for North America > Employee Pay Data USA > Request Direct Deposit. OUTSIDE AWARDS and FACULTY TUITION GRANTS All outside award and faculty tuition grant checks should be sent to SRO in Cambridge at the address below. Please write your HUID number and the source of the funds (e.g., Rotary Club) on the check. Harvard University Student Receivables Office 953 Holyoke Center 1350 Massachusetts Avenue Cambridge, MA 02138 All students are required to report outside awards to their Financial Aid Office. Undergraduates must report all outside awards using the Outside Aid Reporting System (OARS). If an outside award that requires your endorsement reaches our office we will contact you by email. As soon as you stop by to sign the check, we will credit it to your student account. CREDIT BALANCE REFUNDS If your student account shows a credit balance and you wish to request a refund, go to the Student Receivables website and click on Refund Contacts to find out where to make your request. Policies regarding the return of credit balances on student accounts will determine to whom the refund check is made payable. SPONSORED BILLING If you have an outside donor sponsoring all or part of your tuition and fees and an itemized invoice is required, please click here to review the sponsored billing information and requirements. MORE QUESTIONS Visit our website and click on the FAQs to review our frequently asked billing questions. Please contact or visit us; we are here to help! Call us at 617-495-2739 Email us at email@example.com Visit our office at 953 Holyoke Center Monday and Wednesday through Friday from 9 a.m. to 5 p.m. Tuesday from 10:30 a.m. to 5 p.m.