CTDLC Faculty Training Guide

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					                              CTDLC WebMentor Faculty Training Guide

Welcome to the exciting world of Online Education. From developing the course material to dealing
with the students, online education is different than the classroom environment that you are used to.
For this reason, we suggest all new online instructors go through the training program outlined below.

1. Set up a meeting with a member of the CTDLC staff. They will work with you and help you develop
your course. To set up an appointment please e-mail Steven Smolnik at ssmolnik@ctdlc.org or 860-

2. The CTDLC has available a faculty training course entitled Developing Online Courses. We
suggest all new online instructors complete this course. To register go to
http://www.ctdlc.org/Faculty/facultytrainingform.cfm and complete the registration form.

Your completion of these items will ensure that you and our students will have a successful online

Included in this packet are helpful suggestions for developing your online course. If you have any
questions, please feel free to contact me.

                                    Viewing the Sample Course

The CTDLC has built a sample course for students to test their learning style and their technology
while demonstrating and explaining the CTDLC course delivery software.

You may want to view the Sample Course to see the template that your course will follow. Also, you
may want to require first time students to complete the Sample Course before entering yours. By
doing this, you may eliminate students' technical questions about the course while giving them a taste
of what online learning is like.

Go to the web address http://www.ctdlc.org/Sample/index.html .
Follow the directions for the WebMentor course login. The username and password will be: Guest.

                               Understanding Learning Units (LUs)
What is a Learning Unit?
WebMentor (the software used to deliver your course) arranges content into Learning Units. Each LU
can have the following items associated with it: Lesson, Review, Exercises, Resources, Questions,
and Assessment. These are described in more detail on the following page.

Each LU needs to be assigned a number and a title. Many instructors choose to make a learning unit
one-week's work. So if you are teaching an eight-week course, you may build eight learning units.

A Learning Unit can have children and grandchildren. For instance you can have LU 1, LU 1.1, LU
1.2, LU 1.2.1, etc. This allows you to have multiple learning units for one topic.

Each LU will also need a title. Make sure you include the title when submitting your files. (This will be
explained in greater detail under File Submission.)

The following can be included inside a Learning Unit contained under any button.

Popups: can be used to display additional information, play multimedia files, add interest, or provide a
quick review of a previously discussed topic. (Pop-ups cannot be used within the syllabus)

Links: you can link to other web sites across the World Wide Web or you can link to a learning unit
inside of your course.

Tables: can provide a great visual aid for the student. You can use colors and present the information
in an organized, easy to understand manner.

Images: also a good visual aid for the student. This can provide a break up of the text and make the
topic easier for the student to understand.

                            Designing Your Course to Fit the Template.

When designing your course(s) keep in mind you have six buttons, under which you can put your
course material: Lesson, Review, Resources, Exercises, Questions, and Assessment. Below are
suggestions of what to place under each template button.
                    Lesson: This is where your can put your lecture, reading assignments, anecdotes, and anything el
                    you would normally include in a classroom lesson.

                    Review: This is a good place to review previous chapters or learning units (LUs), or whatever you
                    feel needs to be reviewed. You can link back to other LUs.

                    Resources: Web-site links, PowerPoint Presentations, charts and graphs, books pertaining to the
                    topic, etc.

                    Exercises: Allows the student to practice what they have learned. Some instructors have given
                    course conference assignments here, while others have made detailed exercises with a problem an
                    an answer.

                    Questions and Assessment: Under these buttons you can have seven question types which you
                    can use: True/False, Multiple Choice, Matching, Fill in the Blank, Rank Ordering, Select all that App
                    and Select List. Questions are non-graded practice questions with feedback that allow the students
                    check their comprehension. Assessment is a graded test or quiz with results stored in the WebMen
                    database. An assessment allows you the option of pulling from a pool of questions and giving the
                    student the opportunity for multiple re-takes; their grade can be averaged. Most instructors make th
                    assessment a one-time test.

                    You do not have to use all of these buttons, although you are encouraged to use many of them.
                    These are here to help you make the most of your course.

                    The following are standard buttons in all courses:

                    Syllabus: This will allow the student to access your syllabus throughout the course.

                    Conference: This is a direct link to the course conference/discussion forum.

                    eRoster: This displays all the students in your course and gives everyone the option of e-mailing to
                    anyone or to all.

                    Table of Contents: This will display a course map breaking your course into learning units. This is
                    automatically created by the server.

                                           File Submission

The CTDLC can handle most any file format, but for purposes of formatting it is best if it is given to
them as HTML files or Microsoft Word files. Any graphic that you would like to use in your course
should be given to them in JPEG or GIF format. If you are submitting questions or an assessment,
make sure you mark the correct answers. The easiest way to do this is put the correct answer in

When you are naming your files make sure the person building your course will know where to input

For Example:

        LU1Image1.gif (This would be the first image in LU1)
If you have pictures that need to be scanned, the CTDLC can scan them for you. On the back of the
picture write which Learning Unit the picture is to be placed in.

How do I submit my files?

You can e-mail your files to kcorcoran@ctdlc.org or you can also submit them on CD-R, 3.5" floppy
disk, or zip disk to:

Attention: Kevin Corcoran
55 Paul Manafort Dr.
New Britain, CT. 06053, USA

Please make sure files have been scanned for viruses.

                              Using the Course Conference Effectively

Use the conference to reduce the amount of e-mail you receive from your students.

If you have taught an online course before, you know how much e-mail you will begin receiving with
questions from students. As the course continues, the e-mail will not stop unless you provide an
alternative. The course conference is a great alternative. Create a thread called "Questions to
Instructor" or something similar. Make this a place students can post questions to you. Let all your
students know you will be doing this so they don’t individually e-mail you general course questions. If
a student should e-mail you a general question, post it in the thread with your answer. Doing this will
not only reduce the amount of e-mail you receive, but it will also create a "virtual classroom" allowing
you to answer questions to students the way you would in a classroom.

Give students a chance to practice.

Create a thread called “Practice” and encourage your students take time to test the technology. Since
the course conference will hold most of the class participation, students should be familiar with
posting information.

Use the conference as class participation.

Create weekly questions for the students to respond to. As students respond to these questions, they
will get into interesting discussions. For best results, especially with adult students, create questions
that students can apply to real life. If they are able to incorporate work or family issues, their response
will be much more thoughtful and relevant.

Note: the students will take more time to answer the question than if they were in a classroom setting.
So take this into account when weighing your grades. If you normally give 10% for class
participation, you may want to give 20% for conference participation.

Use the conference to create an online community.

Because of the current demand for online courses, an online course can have over 20 students. It is
more difficult to create an online community with that many students, but it can be done.
The first week of the course arrange your students into small groups of 5 -8. Then create a thread for
each group (i.e. Group A, Group B, etc.) Have your weekly question posted underneath each group
and make it required for the students to respond to each other. This will create an online community
and spark more interest in the subject. Creating the groups will break the ice for the students, and the
group will stay together for the remainder of the course creating an online community. You can then
encourage/require students to look at other groups' responses.

                                          Library Resources

The CTDLC provides online library services through a partnership with Manchester Community
College. You can access the library from http://www.ctdlc.org/student/libraryservices.html. The
Connecticut Digital Library is also online and can be accessed at http://www.iconn.org/.

                                              Chat Room

It is not required for you to make use of a chat room. If you would like to make use of our chat room,
the CTDLC will be able to arrange one.

Some course topics benefit from spontaneous discussion among the students, and in the online
course format this can be accomplished using chat rooms. An example would be an open-ended
topic from the assigned reading. Another interesting situation would be a team project, where
otherwise the team would be required to meet at some common location or by a conference call.
Since the chat rooms are available any time of the day or night, there is real flexibility here. We can
set up additional chat rooms if needed.

This is also can be good place for you to meet your students. You can setup virtual office hours so
you can meet with your students and answer any questions they may have.

If you decide to use a chat room, a chat button will be added to the course menu.

If you have further questions on how to make use of the chat room, please e-mail

                                            Instructor Tools

Once your course has been installed on the WebMentor course server, you will receive an Instructor
ID and password. To login as an instructor, go to http://www.ctdlc.org/sample/instructor.html.

Once you have logged on, you will have access to your course material and a set of reporting tools.
Course Information

Post Grades: Allows you to keep your grade book online.

Select Post Student Grades.
Select your course (if you are teaching more than one course)
Select the session (1) and Grade Category. New is defaulted. (If any previous grades were created,
they would be displayed in the drop down box.)

In New Grade Category, enter a name for the assignment/test/grade.
Enter a NUMERIC grade (between 0 & 100) for your students in the boxes provided. It will not accept
decimal places. You must enter at least one grade for the new category to be saved by the server.
When finished, click Post.

Viewing A Course: You can view a snapshot of your course from the student’s perspective.
Click the View a Course link. Select your course (if you are teaching more than one course).
If you wish to view a specific learning unit, select Learning Unit from the drop down and click Select.

The next screen will confirm you select. Click the View button to enter.
WARNING!: In this view, the Conference and E-Roster buttons will not display. You still may access
the conference and email roster from your instructor menu.

Edit A Course: This allows you to edit the contents of your course online. We have a separate
training document for this procedure. You must have additional software installed on your computer in
order to edit your content. We do not recommend first time instructors using this feature.

Change Your Password: You may change the password that was issued when you where first
enrolled on the training server. Enter your current password, your new password, verify the new
password and then click the Change button.

Review Course Completion Criteria: This function is not used.

Instructor Notebook: This allows you to keep online reminders and notes for yourself.
Click on the Instructor Notebook link. A new window will open. Click on the Add Entry button.

Enter the Expiration Date, the Reminder Start Date, and the Reminder Interval in number of days.
The reminder dates must be greater than today’s date. When finished, click Save Entry.

Enter the Classroom Conference: This allows you to enter the threaded discussion area of your
course. This area is where most of your class participation will occur.
Student Reports

Student Gradebook: This allows you to view any grades that a student has entered in the training
system. This includes any server-graded assessments and any custom grades you had entered
under Post Student Grades.
Select your course (if you are teaching more than one course).
Select the session (1). Your student roster is displayed with each Assessment grade and Posted
Grade Category that your course may have.

Student Progress: A student’s progress through your course can be tracked using this feature.
Select the student you would like to review the progress of and click Review. The student’s Progress
Report is then displayed, indicating which Lessons/Learning Units have been studied, as well as
completed Assessment test grades (when applicable).

Student Activity: A variety of Student events from the training system’s Activity Log can be

On the Activity Report Selection page, enter the student’s ID or last name. Note: Leaving both
boxes blank will display all students in the course chosen from the drop down. Select the type of
activity from the next drop down. You may also enter the Start Date and Stop Date for the time
period to be reviewed and click Start.
A student activity report then displays the Date/Time the course was entered and what Activity has

Individual Student Grades: On the Student Grades Selection page choose a student and course
session for which you want a grade report and click Select. The student’s report will then be
displayed on the next screen.
To Review Specific Student Answers (Correct/Wrong), click on the Check Mark icon in the Results
column. A pop-up window will display the questions and whether or not a student was correct or not.
You can click the Question link to see the actual Assessment question.

Course Grades: Choose the course you would like the report for (if more than one class is
instructed) and click Select. Select the session (1) and Grade Category. (This will only work on
assessments.) Click Select.
Your student roster is displayed with each Assessment grade for the selected Grade Category.
Individual student assessment results can be displayed – see Review Specific Student Answers

Class Rankings: To view your student class rankings, choose the course (if more than one is
instructed) and click Select. Select the session (1) and Grade Category (This works only with
assessments.) Click Select.
Your student roster is displayed, with highest rank listed first.

Individual Student Rankings: To review a student’s individual rank within the class, choose the
student and course session. Click Select. The student’s ranking within the session and course is
displayed, as well as their overall ranking.

Question Summary: This feature is used to analyze assessment results for your entire class.
Choose the course you would like the summary for (if more than one is instructed) and click Select.
Next, choose an assessment and click Select.
The Question Summary Report lists the student results for each assessment question. The
question links can be clicked to display each assessment question individually. Results can also be
viewed in a Vertical or Horizontal Bar Chart format. The complete Assessment Test can also be

Class Rosters (e-mail): Provides a list of students and their email addresses. Choose the course (if
more than one is instructed) and click Select. Next, select the session (1). The Student Roster for
your course is displayed.
To send an email to the entire listed class, click the letter icon next to the Session heading. Click on
the letter icon to the right of a student’s name to send email to that student only. When the letter icon
is clicked, a new window will open for composing the email. Enter your message in the text box and
click Send. A message will then display, verifying your email was sent to its recipient(s).

Course/Session Summary: A summary of all your classes is displayed, including the number of
registered students.

                                      Sample Instructor Course

CTDLC has built a sample course where faculty can explore the instructor course and
reporting tools available in the WebMentor course system. Go to:
http://ctdlc.org/Faculty/fcsample.html and follow the information for WebMentor.