Business Letter Demonstration Activity Demonstration Activity Cover Sheet Student Name by ramhood2

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									Business Letter Demonstration Activity

Demonstration Activity Cover Sheet
Student Name:           ___________________________
Date:                   ___________________________
Student Goal:           ___________________________
                                         ___________________________
Activity:                                Business Letter
Description:                             Write a business letter to make a complaint or to request
                                         information from a business or other organization
Level:                                   5
Domain:                                  Communications
Learning Outcome:                        Write clearly to express ideas
Features                                    q Purpose and Form

                                            q Organization

                                            q Style

                                            q Mechanics

Results Summary                          Total of all sections = ___/___
                                         Percentage grade: ____% (80% needed for successful
                                         completion)
Successfully
demonstrated learning                    Yes / No
outcome:
Follow-up Required:                      __________________________
Teacher:                                 __________________________




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Business Letter Demonstration Activity

Demonstration Activity
Activity:       Business Letter
Description:    Write a business letter to make a complaint or to request
                information from a business or other organization
Level:          5
Domain:         Communications
Learning
                Write clearly to express ideas
Outcome:
Features            q Purpose and Form

                    q Organization

                    q Style

                    q Mechanics

Rationale:      Most adults find themselves in the position of having to contact a
                company, government agency, or other organization. They may need to
                request information, lodge a complaint, or make a compliment. The
                business letter remains the accepted method for this type of
                communication.
                            This exercise allows learners to prepare, and, if necessary, send a
                            business letter to an organization of their choice based on the learner’s
                            own situation and needs.
Learner                     To help ensure the best chance for success, learners should be fully
Readiness:                  prepared before they attempt the demonstration activity. Both the teacher
                            and student should examine the instructions to make sure that the
                            learner has the skills and confidence necessary.
Follow-up
                            __________________________
Required:
Teacher:                    __________________________
Note:                       Since this demonstration involves the process as well as the
                            product, all rough work (goal, list of points, rough copy, etc.) must
                            be handed in for evaluation.




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 Business Letter Demonstration Activity




Instructions:
   1. Decide on a situation that you wish to address with the letter. It can be an actual situation
      you are facing or simply an issue of interest to you.
   2. Identify the name and address for your letter using whatever source is necessary (e.g.,
      previous correspondence, phone directory, library, Internet search, etc.)
   3. In rough form, write out what you wish to accomplish with the letter.
   4. In point form, list as many points as possible that you may wish to make.
   5. Edit the list to leave only those points needed to make your point and accomplish your
      goal for the letter.
   6. Organize the remaining points into the most logical order.
   7. Write out the letter in rough form.
   8. Using a computer, if available, type out rough copy of the letter.
   9. Using spell check function, if available, correct any spelling errors. Also check spelling by
      sight to ensure that correctly spelled words are not used in the wrong context.
  10. Carefully read the letter, checking for grammar (e.g., complete sentences, proper
      punctuation, subject-verb agreement, parallel structure, etc.)
  11. Carefully read the letter to ensure that it is designed to accomplish the goal you have
      identified in step # 3.
  12. Make any changes necessary.
  13. Check the spelling and proofread again.
  14. Once you are satisfied that it is your best work, print it, sign it, and hand it in to be
      marked.
       (Optional) If the letter is based on a real-life situation and you wish to send it to the
       recipient, complete the following steps:
 15.   Using the computer, if available, prepare an envelope with the recipient’s address and
       your return address.
 16.   Ensure that the spelling and layout are correct and that the addresses are complete,
       including postal codes.
 17.   Print an extra copy of the letter, sign it and place it into the envelope.
 18.   Affix the proper postage based on its destination and mail it.




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 Business Letter Demonstration Activity

Evaluation 0f Demonstration Activity
    Assign a mark between 0 and 10 for each section based on your assessment of the
                                  features observed.
 Features/              Meets All         Meets             Meets             Needs          Unable to
                         Criteria          Most              Some             Work            Assess
 Performance                              Criteria          Criteria
 Indicators                10/10                                              0/10 to            N/A
                                           7/10 to           3/10 to           2/10
                                            9/10              6/10

 Purpose and
 Form
 Writes business
 letters

 Organizes notes

 Writes to report,
 persuade, argue,
 inform, explain,
 and summarize




Comments:
Total Marks Available:
                       Total Marks Received: _____
10


 Features/Performance               Meets          Meets           Meets          Needs         Unable
 Indicators                           All           Most            Some          Work            to
                                    Criteria       Criteria        Criteria                     Assess
                                                                                  0/10 to
                                      10/10         7/10 to        3/10 to         2/10           N/A
                                                     9/10           6/10

 Organization

 Organizes information and
 ideas to convey one main idea

 Selects essential supporting
 details skillfully for effect

 Refers to documented source
 materials as appropriate

 Revises independently


Comments:
Total Marks
                                   Total Marks Received: _____
Available: 10


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 Business Letter Demonstration Activity




 Features/             Meets All          Meets             Meets             Needs          Unable to
                        Criteria           Most              Some             Work            Assess
 Performance                              Criteria          Criteria
 Indicators               10/10                                               0/10 to            N/A
                                           7/10 to           3/10 to           2/10
                                            9/10              6/10
 Style


 Uses vocabulary
 with appropriate
 sophistication and
 effectiveness

 Uses special
 terminology if
 necessary

 Uses a variety of
 sentence types
 and structures as
 appropriate

 If needed, uses
 other word
 processing
 applications to
 enhance writing




Comments:




Total Marks Available: 10
Total Marks Received: _____




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 Business Letter Demonstration Activity




 Features/             Meets All          Meets             Meets             Needs          Unable to
                        Criteria           Most              Some             Work            Assess
 Performance                              Criteria          Criteria
 Indicators               10/10                                               0/10 to            N/A
                                           7/10 to           3/10 to           2/10
                                            9/10              6/10
 Mechanics


 Uses standard
 case for pronouns

 Uses more
 complex
 punctuation
 (colons and
 parentheses) as
 needed

 Uses more
 complex
 punctuation
 (colons and
 parentheses) as
 needed

 Uses quotation
 marks to
 distinguish words
 being discussed

 Confirms spelling
 of difficult and
 unfamiliar words
 and uses
 conventional
 spelling


Comments:




Total Marks Available: 10
Total Marks Received: ____
Total of all sections = ____/ 40
Percentage grade: ____% (80% needed for successful completion)
Successfully demonstrated learning outcome: Yes / No




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