CITY OF SALEM INFORMATION GUIDE A Guide To The Departments

CITY OF SALEM INFORMATION GUIDE E1 A Guide To The Departments and Services of the City of Salem, Oregon Prepared By : Department of Community Services Neighborhood and Community Services Division 555 Liberty Street SE City Hall, Room 300 Salem OR 97301 Revised April 2008 CITY OF SALEM INFORMATION GUIDE E1 Page i Table of Contents Page COUNCIL/MANAGER FORM OF GOVERNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 COUNCIL WARD BOUNDARIES MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 MAYOR-COUNCIL-DEPARTMENT HEADS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 CITIZEN PARTICIPATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 CITY BOARDS AND COMMISSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 NEIGHBORHOOD ASSOCIATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 CITY OF SALEM NEIGHBORHOOD ASSOCIATIONS MAP . . . . . . . . . . . . . . . . . . . . . . . . . 5 SALEM NEIGHBORHOOD ASSOCIATION CHAIRPERSONS . . . . . . . . . . . . . . . . . . . . . . . 6 ORGANIZATION OF THE CITY OF SALEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 OFFICE OF THE CITY MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ADMINISTRATIVE SERVICES DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Contracts and Procurement Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Facilities Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Financial Operations and Reporting Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Financial Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Financial and Management Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Payroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Project/Grant Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Fleet/Warehouse Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Municipal Court Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Parking Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Treasury and Analysis Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 DEPARTMENT OF COMMUNITY DEVELOPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Office of Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Airport Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Building and Safety Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Compliance Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Planning Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 DEPARTMENT OF COMMUNITY SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Office of Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Salem Housing Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 CITY OF SALEM INFORMATION GUIDE E1 Page ii Parks and Recreation Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Parks Maintenance Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recreation Management Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Aquatics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Neighborhood Recreation/Sports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Public Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salem Senior Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Neighborhood and Community Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Human Rights and Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Neighborhood Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Social Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Youth Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Parks Planning Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FIRE DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Administration Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Emergency Medical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Emergency Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Fire and Life Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 HUMAN RESOURCES DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Benefits Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 General Human Resources Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Labor Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Risk Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 INFORMATION TECHNOLOGY DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Geographical Information Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Printing and Reprographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Systems and Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Telecommunications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 LEGAL DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 City Attorney . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 City Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 SALEM PUBLIC LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Reference/Information Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Outreach Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Youth Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Technical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 POLICE DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Office of the Chief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Communications Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 CITY OF SALEM INFORMATION GUIDE E1 Page iii Investigations Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Patrol Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Support Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 DEPARTMENT OF PUBLIC WORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Office of Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Administrative Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Department Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Development Services Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Utility Planning Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Water Resources Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Engineering Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Engineering Administrative Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Engineering Project Management Teams . . . . . . . . . . . . . . . . . . . . . . . . 24 Engineering Technical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Operations Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Operations Clerical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Facilities Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Environmental Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Water Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Wastewater Collection Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Stormwater Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Wastewater Treatment Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Transportation Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Streets Maintenance Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Signs and Sweeping Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Traffic Engineering Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Transportation Planning Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 URBAN DEVELOPMENT DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Business Investment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Contract Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Federal Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Urban Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 CITY OF SALEM INFORMATION GUIDE E1 Page 1 COUNCIL/MANAGER FORM OF GOVERNMENT The City of Salem operates on the council-manager plan for municipal governments. All positions on the Salem City Council, including the Mayor, are voluntary and receive no financial remuneration for their service. Every two years, citizens elect a majority of City Council, four City Councilors and the Mayor. The Mayor’s term of office is two years, while City Councilor terms are four years. Each City Councilor is elected by the Ward (geographic area) in which they live. The Mayor is elected by a majority of City voters. Following are answers to some common questions regarding this system. Q. What is the council-manager plan which is used in so many city and county governments? A. The council-manager plan is the system of local government which combines the strong political leadership of elected officials in the form of the city council with the strong managerial experience of the city manager. Q. What is its purpose? A. It is intended to provide a council which is strong because it is elected by the people to govern the community and a city manager chosen by the council to carry out council's programs. Q. What is the difference between the council and the manager? A. The council is the community's legislative body. It sets policy, approves the budget, and determines the tax rate. It also hires the manager and supervises his/her performance. The manager prepares a recommended budget for the council's action, serves as the council's chief adviser, recruits and hires the government's staff, and sees to it that the council's programs are carried out. Q. What does this mean in practical terms? A. Because the council is the legislative body, its members are the community's decision makers. The manager is hired to serve the council as its full-time executive whose job is to bring to the community the benefits of years of training and experience in administering a local government's staff, projects, and programs on behalf of the council. Q. Does the manager participate in policy determination? A. The manager makes recommendations to the council, but the council may or may not adopt them and may change or modify them. The manager is bound by whatever action the council takes. Q. Where does the Mayor fit in? A. The Mayor is elected city wide and presides at the Council meeting. Along with the council, the Mayor is responsible for soliciting citizen views in forming these policies and interpreting them to the public. The Mayor also represents the city at official functions. Courtesy of the International City Management Association Neighborhood and Community Services Division; Parks, Recreation, and Community Services Department, Room 300, City Hall • 503-588-6261 CITY OF SALEM INFORMATION GUIDE E1 Page 2 Neighborhood and Community Services Division; Parks, Recreation, and Community Services Department, Room 300, City Hall • 503-588-6261 CITY OF SALEM INFORMATION GUIDE E1 Page 3 MAYOR-COUNCIL-DEPARTMENT HEADS CITY COUNCIL MAYOR: Janet Taylor Council phone 503-399-7800 DEPARTMENT HEADS ADMINISTRATIVE SERVICES: Tony Mounts City Hall, Room 230 503-588-6040 CITY ATTORNEY: Randall Tosh City Hall, Room 205 COUNCILOR, WARD 1: Chuck Bennett Council phone 503-399-7801 COUNCILOR, WARD 2: Laura Tesler Council phone COUNCILOR, WARD 3: Brad Nanke Council phone COUNCILOR, WARD 4: T.J. Sullivan Council phone COUNCILOR, WARD 5: Kate Tarter Council phone COUNCILOR, WARD 6: Bruce Rogers Council phone COUNCILOR, WARD 7: Brent DeHart Council phone COUNCILOR, WARD 8: Dan Clem Council phone 503-588-6003 503-399-7802 COMMUNITY DEVELOPMENT: Vickie Hardin Woods City Hall, Room 305 503-588-6000 PARKS, RECREATION, AND COMMUNITY SERVICES: Barbara Roberts City Hall, Room 300 503-588-6261 FIRE: Greg Keller 370 Trade Street SE 503-399-7803 503-399-7804 503-588-6245 503-399-7905 HUMAN RESOURCES: Constance Munnell City Hall, Room 225 503-588-6162 503-399-7806 INFORMATION TECHNOLOGY: Ida Salazar 690 Ferry Street SE 503-588-6355 503-399-7907 LIBRARY: Gail Warner 585 Liberty Street SE 503-399-7808 MUNICIPAL COURT: Jane Aiken, Judge City Hall, Room 215 503-588-6407 503-588-6084 CITY MANAGER'S OFFICE CITY MANAGER PRO TEM: Linda Norris City Hall, Room 220 503-588-6255 INTERIM ASSISTANT CITY MANAGER: Sean O’Day City Hall, Room 220 503-588-6255 POLICE: Jerry Moore City Hall, Room 130 503-588-6080 PUBLIC WORKS: Peter Fernandez, Interim Director City Hall, Room 325 503-588-6044 URBAN DEVELOPMENT: Rick Scott 350 Commercial Street NE 503-588-6178 City Hall 555 Liberty Street SE Salem, OR 97301 Neighborhood and Community Services Division; Parks, Recreation, and Community Services Department, Room 300, City Hall • 503-588-6261 CITY OF SALEM INFORMATION GUIDE E1 Page 4 CITIZEN PARTICIPATION The City of Salem encourages and supports active citizen participation in government. The Mayor and City Council have established and make term appointments to a number of citizen advisory boards and commissions which help develop City policy in regard to certain interest areas, advise City staff on operational matters, or make recommendations to the City Council. In addition, the City provides both staff support and materials to Salem's neighborhood associations, independent citizen organizations which work toward maintaining and improving "livability" within their neighborhoods. CITY BOARDS AND COMMISSIONS Airport Advisory Commission Board of Ethics Citizen Budget Committee Citizens Advisory Traffic Commission Civil Service Commission Community Police Review Board Downtown Advisory Board Historic Landmarks and Design Review Board Housing Advisory Committee Housing and Urban Development Plan Committee Human Rights & Relations Advisory Commission North Gateway Redevelopment Advisory Board Salem Area Social Service Advisory Board Salem Cultural & Tourism Promotion Advisory Board Salem Housing Advisory Board Salem Parks and Recreation Advisory Board Salem Planning Commission Salem Public Library Advisory Board Salem Sister City Advisory Commission Salem Youth Advisory Commission Senior Center Advisory Commission West Salem Redevelopment Advisory Board Citizens interested in serving on a board or commission may obtain an application from the Mayor's Office in Room 220 of City Hall, by calling 503-588-6159, or by visiting the City’s website at www.cityofsalem.net/~citygov/bds_comms. NEIGHBORHOOD ASSOCIATIONS The following neighborhood associations are officially recognized by Salem City Council. These citizen groups meet regularly to review information and to identify and address neighborhood issues. All residents, property owners, and businesses are considered members. The City identifies an administrative staff person to serve as a liaison to each of these recognized neighborhood associations. Central Area Neighborhood Development Organization (CAN-DO) Croisan-Illahe Neighborhood Association East Lancaster Neighborhood Association (ELNA) Faye Wright Neighborhood Association Grant Neighborhood Association Highland Neighborhood Association Lansing Community Action Association Morningside Neighborhood Association North Lancaster Neighborhood Association (NOLA) Northeast Neighbors (NEN) Northeast Salem Community Association (NESCA) Northgate Neighborhood Association South Central Association of Neighbors (SCAN) South Gateway Neighborhood Association South Salem Neighborhood Association Southeast Mill Creek Association (SEMCA) South East Salem Neighborhood Association (SESNA) Sunnyslope Neighborhood Association West Salem Neighborhood Association Neighborhood and Community Services Division; Parks, Recreation, and Community Services Department, Room 300, City Hall • 503-588-6261 CITY OF SALEM INFORMATION GUIDE E1 Page 5 CITY OF SALEM NEIGHBORHOOD ASSOCIATIONS CITY OF SALEM INFORMATION GUIDE E1 Page 6 CITY OF SALEM INFORMATION GUIDE E1 Page 7 CITY OF SALEM INFORMATION GUIDE E1 Page 8 OFFICE OF THE CITY MANAGER Room 220 CITY MANAGER PRO TEM: Linda Norris Budget Officer: Debra Neville Staff Assistant: Linda Cate Staff Assistant: Julie Gehring 503-588-6255 The City Manager is appointed by and serves at the pleasure of the City Council. Some of the Manager's duties as set forth in the Charter are: (1) (2) The city manager is the administrative head of the city government. A majority of the council shall appoint and may remove the manager. The appointment shall be without regard to political considerations and solely on the basis of administrative and management qualifications. No person elected or appointed to membership on the council shall, subsequent to such election or appointment, be eligible for appointment as city manager until one year has elapsed following the expiration of the person's council term. The manager need not reside in the city or the state when appointed, but promptly thereafter shall become, and during his or her tenure of office remain, a resident of the city. The manager shall be appointed for an indefinite term and may be removed by the council at its pleasure. When a vacancy occurs in the office, the council shall fill the vacancy by appointment as expeditiously as possible. The manager or designee of the manager shall: (a) Attend all council meetings unless excused by the council or mayor; (b) Keep the council advised of the affairs and needs of the city; (c) See that the provisions of all ordinances are administered to the satisfaction of the council; (d) See that all terms of franchises, leases, contracts, permits, and privileges granted by the city are fulfilled; (e) Appoint, discipline and remove appointive personnel; (f) Supervise and control appointive personnel in their service to the city; (g) Organize and reorganize the departmental structure of city government; (h) Prepare and transmit to the council an annual city budget; (i) Supervise city contracts; (j) Supervise operation of all city-owned public utilities and property; and (k) Perform other duties as the council prescribes consistent with this charter. (7) The manager may not control: (a) The council; or (b) The municipal judge in the judge's judicial functions. (8) The manager and other personnel whom the council designates may sit with the council but may not vote on questions before it. The manager may take part in all council discussions. (3) (4) (5) (6) CITY OF SALEM INFORMATION GUIDE E1 Page 9 (9) When the manager is absent from the city for a substantial period of time as determined by the council or disabled from acting as manager, or when the office of manager becomes vacant and until a manager is appointed under subsection (5) of this section, the council shall appoint a manager pro tem, who has the powers and duties of manager. (10) Except in council meeting, no council member may directly or indirectly, by suggestion or otherwise, attempt to influence the manager or a candidate for the office of manager in the appointment, discipline, or removal of personnel or in decisions regarding city property or contracts. A violator of this prohibition may be removed from office by a court of competent jurisdiction. In council meeting, members of the council may discuss with, or suggest to, the manager anything pertinent to city affairs. In short, the City Manager is responsible for the entire administration of the city and implementation of policies set by the City Council. INTERIM ASSISTANT CITY MANAGER: Sean O’Day 503-588-6255 The Assistant City Manager is responsible for managing and coordinating internal operations of the city, under the direction of the City Manager. This work includes providing direction to city departments, coordinating major projects and issues across departments, initiating organizational change efforts, identifying and responding to emerging community and organizational issues, and assisting with the annual budget process. The Assistant City Manager assists elected officials on ward issues, coordinates matters with public and private-sector agencies, and serves as the Acting City Manager in his absence. PUBLIC INFORMATION OFFICER: Linda Berman 503-588-6255 The Public Information Officer provides public information services on city-wide issues. The position writes news releases, prepares and publishes the community quarterly newsletter, researches information for the Mayor and City Manager’s Office, and drafts speeches. The Public Information Officer manages the Telecommunications Franchise and responds to issues related to telecommunication franchises. The position staffs the Council Boards and Commissions Subcommittee and administers the program to recruit and appoint members to city Boards and Commissions. The Public Information Officer manages the Sister City programs, and coordinates and manages city-wide events, such as the annual Volunteer Recognition event. INTERGOVERNMENTAL RELATIONS/ FRANCHISE ADMINISTRATOR: Vacant 503-588-6219 This position assists elected officials and city departments with issues that require intergovernmental coordination and cooperation. The Administrator provides lobbying assistance with the State Legislature, reviews and tracks legislative bills and issues, staffs the City Council Legislative Subcommittee, and provides and coordinates testimony on high-priority issues. The Administrator identifies legislative and intergovernmental issues and prepares policy recommendations. The Administrator also manages the city’s franchise contracts and negotiations. MANAGEMENT ANALYST II: Debra Figueroa 503-588-6255 The Management Analyst II assists the Assistant City Manager in coordinating city issues, programs, and events, and provides research. The Analyst monitors and reports on the status of Council Goals and City Council Motions and provides regular reports to City Council. The Analyst coordinates city-wide project teams, oversees the city-wide performance measure program, and assists with special projects. The Analyst staffs the Community Police Review Board, trains Board members, investigates complaints, and administers the Board’s hearing process. This position oversees the city’s website in coordination with the Public Information Officer. CITY OF SALEM INFORMATION GUIDE E1 Page 10 ADMINISTRATIVE SERVICES DEPARTMENT Room 230 DIRECTOR: Tony Mounts Staff Assistant: Debby Garrison Management Analyst: Shery Stump 503-588-6040 503-588-6040 503-588-6015 Administrative Services has responsibility for centralized purchasing; centralized accounting; building maintenance; printing and document reproduction; fleet and equipment maintenance; code and parking enforcement; security services at the Civic Center and the City parking garages; municipal court operations; and operates the City's mail/messenger service. Contracts and Procurement Division Room 330 ADMINISTRATOR: Gary Kanz 503-588-6136 The Contracts and Procurement Division is the central buyer of goods, materials, services and public improvement projects for the various departments of the City. The Division assists user departments in preparing bids, quotes, requests for proposals (RFPs) and other purchasing contract documents. Facilities Division 1580 20th Street SE MANAGER: Mark Connors 503-588-6306 This Division is responsible for the operation and maintenance of City owned facilities such as the Civic Center (City Hall and the Public Library), fire stations, parking structures, city swimming pools, Senior Center, historical buildings, radio equipment, communications devices, and transmit and receiving radio towers. The division also plans and manages construction projects in City facilities. Financial Operations and Reporting Division Room 230 ASSISTANT FINANCE DIRECTOR: Jon Ellis 503-588-6227 The Finance Division provides central accounting services for all City departments, the Urban Renewal Agency, the 9-1-1 Center, the Salem Housing Authority, and the Downtown Parking District. This division is also responsible for the preparation of the indirect cost allocation plan, the Comprehensive Annual Financial Report (CAFR), and the Single Audit report. Financial Operations SUPERVISOR: Kathy Thede 503-588-6074 This section is responsible for accounts payable; accounts receivable; and cashiering for the City. Parking Services Division 340 Chemeketa Street NE PARKING SERVICES MANAGER: Jim Upham 503-588-6133 Parking Services Division has been reorganized and refocused to centralized management of the City's Parking resources with continuing responsibility for security at City-owned structures. Parking Services provides accessible and effective parking resources through utilization analysis, public education and a highly visible enforcement program. Operational services include enforcement, parking meter collections, payments, and billings. Security safeguards personal and public property and the safety of employees and visitors to City Facilities. CITY OF SALEM INFORMATION GUIDE E1 Page 11 Payroll SUPERVISOR: Rhonda Miller 503-588-6263 This section provides services pertaining to wages, taxes, deductions, labor negotiation assistance, and employment incentives. Project/Grant Accounting SUPERVISOR: Melody Grenz 503-588-6215 This section manages the City’s project accounting system, including resource tracking, project costing, and grant accounting and billing. Financial and Management Accounting CHIEF ACCOUNTANT: David Hauser 503-588-6187 This section provides all general accounting and financial reporting services, including the Comprehensive Annual Financial Report, and internal audits. Fleet/Warehouse Services Division 1455 22nd Street SE FLEET/WAREHOUSE SUPERINTENDENT: Donald Thomson 503-588-6322 This Division is responsible for the maintenance, repair, inspection and replacement of all City vehicles and equipment in the City fleet. The operation of the warehouse/storeroom that contains maintenance/ construction equipment, automotive parts, and other supplies is also part of this division's function. Municipal Court Division JUDGE: Jane Aiken Court Administrator: Dan Swinney Court Operations: 503-588-6407 503-588-6407 503-588-6146 The Municipal Court has jurisdiction over violations of the Oregon Motor Vehicle Code, the Salem Revised Code, and Salem City Ordinances. The Court holds arraignments 5 mornings per week and Tuesday evenings. Treasury and Analysis Division Room 230 TREASURY MANAGER: Sandra Montoya 503-588-6174 Treasury Operations is responsible for e-Commerce; investing City funds; meeting project financing needs; bond sales; fiscal reports preparation; assisting other departments with rate and fee studies; coordinating the annual Capital Improvement Program (CIP); managing the franchise program including all telecommunications, gas, electric, and refuse franchises and related issues; and financial research as requested by the City Council and City Manager. CITY OF SALEM INFORMATION GUIDE E1 Page 12 DEPARTMENT OF COMMUNITY DEVELOPMENT Office of Director Room 305 DIRECTOR: Vickie Hardin Woods Management Analyst: Cyndi Easterly Staff Assistant: Kelly Kelly Receptionist: Casey Prock 503-588-6173 Ext. 7401 Ext. 7461 Ext. 7505 Ext. 7500 The Department of Community Development consists of four divisions - Building & Safety, Planning, Compliance Services, and the Airport Division. Each division exists to service an array of constituent needs in planning and implementing goals for Salem’s economic, cultural and social development. The divisions’ programs are especially oriented to the continued vitality, livability and development of all areas of the existing city core and associated neighborhoods. The organization of the Department reflects a national and local recognition of the critical interdependence of comprehensive planning, building and services code inspection/administration and transportation. Building and Safety Division Room 320 ADMINISTRATOR/BUILDING OFFICIAL: Tom Phillips Assistant Administrator: Jeff Starkey Inspection Supervisor: Mike Scholz Plan Review Engineer: Rebai Tamerhoulet Sign Inspector: Amy Dixon Staff Assistant: Ann Baylor PERMIT APPLICATION CENTER: Zoning Plan Review & Information Supervisor: Vacant Building Supervisor: Ken Eatwell 503-588-6242 Ext. 7401 Ext. 7421 Ext. 7414 Ext. 7447 Ext. 7404 Ext. 7456 503-588-6256 Ext. 7409 Ext. 7416 The Building and Safety Division administers new construction, signs other related codes and miscellaneous permits and licenses issued by the City of Salem. Administrative Section - Provides code administration and personnel management; maintains property and related records. New Construction Section - Enforces the building, electrical, plumbing, mechanical, and sign codes for new or altered buildings. It also approves construction plans and authorizes changes of occupancy. Permit Application Center - The centralized Permit Application Center (PAC) offers assistance and issues the following permits and licenses: Building Electrical Mechanical Plumbing Residential Parking Facility Parking On-street Parking Sign Permits Application for Liquor Licenses Misc Fire Department Permits All City Licenses House Moving Permits Mobile Home Placement Permits Alarm Permits (Police & Fire) CITY OF SALEM INFORMATION GUIDE E1 Page 13 Compliance Services Division Room 320 Compliance Services Administrator: Brady Rogers Senior Enforcement Officer: Patrick Long Staff Assistant: Susannah Bishop Office Assistant: Stephanie Wile 503-588-6241 503-588-6242 x7408 503-588-6421 x2026 503-588-6242 x7589 503-588-6242 x7492 The Compliance Services Division is the enforcement body for the Community Development Department, and is the main enforcement body for Salem Municipal Code. This division routinely inspects and licenses multi-unit housing, and responds to housing complaints at non-licensed properties. It also enforces health and nuisance codes; junk and solid waste violations; dangerous and derelict buildings; grass, weed, and tree ordinance offences; industrial noise and noise variance work; drug lab abatement; zone code violation cases; building code enforcement; and other duties as necessary to aid and support the Salem Police Department and Salem Public Works Department. Planning Division Room 305 URBAN PLANNING ADMINISTRATOR: Glenn W. Gross Assistant Urban Planning Administrator: Judith Moore Principal Planner (Long Range Planning): Cecilia Urbani Senior Planner (Current Planning): Vacant Administrative Analyst: Dave Gulledge Staff Assistants: Judy Copeland Helen Beckman Deb Meaghers 503-588-6173 Ext. 7506 Ext. 7556 Ext. 7508 Ext. 7556 Ext. 7526 Ext. 7523 Ext. 7513 Ext. 7543 The Planning Division includes three functional areas: current planning, long-range planning, and geographic information systems. Current planning - Includes zoning, subdivision and annexation administration. Involves providing information, processing applications for zone changes, conditional uses, variances, adjustments, partitions, subdivisions, planned unit developments and annexations; preparing staff reports, and revising the development ordinances. Long-range planning - Includes coordinating regional planning efforts with the City of Keizer and Marion and Polk counties, and participates in regional transportation and land use subcommittees of the MidWillamette Valley Council of Governments and other jurisdictions. Also includes developing residential design standards to minimize the impact of new development in existing neighborhoods, and streamlining the current code. Geographic Information System (GIS) - Provides mapping and analysis services for Community Services, Urban Development, Building and Safety, and the CD Planning Division. Maintains the Comprehensive Plan and zoning databases. Airport Division McNary Field 503-588-6314 AIRPORT ADMINISTRATOR: Alan Alexander 503-589-2057 Superintendent: Thomas Franklin 503-589-2058 Staff Assistant: Kathy Sime 503-588-6314 This division provides administration and operational control at McNary Field and associated industrial areas. The division also is responsible for air service development, airport marketing, airport maintenance, intergovernmental air transportation coordination, lease management and airport development. The division also provides staff assistance to the Airport Advisory Commission. CITY OF SALEM INFORMATION GUIDE E1 Page 14 PARKS, RECREATION, AND COMMUNITY SERVICES DEPARTMENT Office of Director Room 300 503-588-6261 DIRECTOR: Barbara Roberts Ext. 7579 Staff Assistant II: Cynthia Klein Ext. 7573 This department's focus is on improving the quality of life within the city's neighborhoods, addressing housing, parks and recreation services, social services, human rights, youth development, and programs for senior citizens. This department also works closely with other City departments in the City’s efforts to improve the livability of the neighborhoods. Salem Housing Authority 360 Church Street SE ADMINISTRATOR: Jerry Croft Office Supervisor: Linda Gregg 503-588-6452 503-588-6453 The Housing Authority develops and administers housing assistance programs for low-income households within the Urban Growth Boundary surrounding and including the cities of Salem and Keizer. About thirty-six hundred families, seniors and disabled persons receive long-term rent assistance or live in units that are owned by the Authority. About seven hundred families live in units owned or managed by the Authority; the remainder receive rent subsidies to live in privately owned rentals. In addition, the Authority, using funds from a variety of sources, provides one month of rent assistance each year to nearly two hundred families who are homeless or at risk of becoming homeless. Another two hundred families receive cash assistance to pay security deposits to gain access to affordable rental housing. The Authority links numerous family stabilization and self-sufficiency programs with rent assistance programs to facilitate families moving towards economic independence. About seven thousand families are now on Housing Authority lists waiting for rent assistance. Waiting times vary from just a few weeks up to twenty-four months. In addition to rental income, the Authority receives federal, state and local funds to provide affordable rents. The Housing Authority staffs the Housing Advisory Committee, the Emergency Housing Network, the Family Stabilization Council, two nonprofit corporations and ten resident councils. Parks and Recreation Division 1460 20th Street SE, Building 14 PARKS AND RECREATION MANAGER: Randy Dixon Parks Maintenance Management Parks Superintendent: Scott Rogers Staff Assistant: Tami Patterson Office Assistant: Ruth Rocha Administrative Analyst: Toni Whitler Accounting Assistant: (vacant) Volunteer Coordinator: Tibby Larson Project Coordinator: Keith Keever 503-588-6261 503-588-6336 Ext. 6284 Ext. 7778 Ext. 6336 Ext. 6304 503-589-2197 Ext. 6383 The goal of the Parks Maintenance Management Section is to provide clean and safe park facilities for Salem citizens. The Section supports City goals and objectives by providing services in the following areas: # # Park planning, acquisition, development. Park maintenance and irrigation services for 1,821 acres of park and open space areas including: • Building and structural inspection, and maintenance CITY OF SALEM INFORMATION GUIDE E1 Page 15 # # # • Shrub, plant and ground cover inspection, maintenance and care • Major facility repairs and construction in the Salem park system • Reservation, historical and special area responsibilities • Sensitive Area management. • Integrated Pest Management (IPM) Program Wetland/Stream Bank Restoration Program - maintain the city permitted wetland mitigation and stream bank restoration projects. Urban Forestry Program for the maintenance, care and service of 126,000 street trees, resulting in Salem being the proud recipient of the Tree City U.S.A. award annually since 1976. Supplemental labor and volunteer coordination of 140,794 hours recorded in 2004-05 (equivalent to 68 full time employees) These areas provide a backdrop for a wide variety of cultural, recreational and educational opportunities for the community. Recreation Management Services 503-588-6261 RECREATION SUPERINTENDENT: Bruce Bolton Ext. 7580 Recreation Coordinator: Becky George Ext. 7577 Recreation Coordinator/Softball: Billy Powers Ext. 7578 Recreation Specialist/Aquatics: Jon Preis Ext. 7575 Recreation Specialist/Youth Sports/Neighborhood Recreation: Melinda Mokalla Ext. 7576 Recreation Specialist/Youth Sports: Brad Falcon Ext. 7217 This Section is the leisure services component of the Parks and Recreation Division and is responsible for the planning, coordination, delivery, and evaluation of community recreation programs and services. This section also oversees the community use of parks, streets, public open spaces, ballfields, gymnasiums, and pool facilities. Resources are augmented by developing community partnerships, extensive use of volunteers, coordination and technical assistance to other jurisdictions and community service groups, and the development of revenue sources to offset direct program costs. The Recreation Management Section is divided into multiple program service areas including, but not limited to, Neighborhood Recreation, Youth Sports, Public Events, Aquatics, Softball, and the Salem Senior Center. Salem Senior Center - 1055 Erixon Street NE DIRECTOR: Marilyn Daily Resource Development Coordinator: Andrew Toney Volunteer Coordinator: Holli Crown Staff Assistant: Kris Yates 503-588-6303 This section operates the Salem Senior Center as a focal point for senior programs and services without any requirements for membership fees. The Center, overseen by the Senior Center Advisory Commission, offers a broad range of activities and services for seniors ages 50 and older. All aspects of Center operations are supplemented heavily by cooperative working relationships with volunteers, other senior service agencies, and community organizations. The Center offers health services, meals and nutrition programs, information and referral, counseling, education, recreational/social activities, special events, and special support services. Extensive dependence on volunteers and fund-raising activities are required to operate the center. Neighborhood and Community Services Division CITY OF SALEM INFORMATION GUIDE E1 Page 16 Room 300 Administration MANAGER: Jan Calvin Staff Assistant II: Debbie Kees 503-588-6261 Ext. 7583 Ext. 7527 This division strives to meet the goals of City Council to preserve and enhance the quality of life for all Salem residents and to provide for effective and efficient city government. These goals are pursued by utilizing innovative programming and new technologies, professional involvement to keep abreast of the most current trends, staying attuned to the pulse of the community, involving and encouraging citizen participation in government, and working hand in hand with neighborhood associations and actively pursuing new partnerships and collaborations to find more focused, integrated, and coordinated methods of meeting the community’s needs. The Neighborhood and Community Services Division is organized functionally into four sections: 1) Administration; 2) Neighborhood Support; 3)Youth Prevention; and 4) Human Rights and Relations, and Social Services. Administrative responsibilities include the overall management of the Division; budget development and control; personnel administration, ongoing evaluation of efficiency and effectiveness of delivery methods and procedures; contract administration; program administration; special projects; support to neighborhood associations, Boards, Commissions, and special task forces and committees; public information; and communication with advisory groups, other governmental jurisdictions, and the public. Human Rights and Relations HUMAN RIGHTS MANAGEMENT ANALYST: Marilyn Johnston 503-588-6261 Provides support to the Human Rights and Relations Advisory Commission. Assists citizens with human rights concerns; promotes harmonious interracial relationships among community groups; examines sources of tension, practices of discrimination, and acts of prejudice within the City of Salem; maintains an effective response system for human rights complaints, including conciliation services; and reports to the City Council and recommends action regarding human and civil rights issues. Neighborhood Response Effort Neighborhood Services Analyst: Jessica Loewen Preis the SESNA and Highland Neighborhood Response Efforts Neighborhood Services Neighborhood Services Specialist: Annie Battée Neighborhood Services Specialist: Rachel Dixon Neighborhood Services Specialist: Vacant Ext. 7529 Ext. 7522 Ext. 7503 Ext. 7588 The Neighborhood Services staff provide support to Salem’s nineteen (19) neighborhood associations, as well as Salem Neighborhoods, Inc. (SNI). Services include the Neighborhood Liaison Program; publishing Community Connections monthly; publishing 19 neighborhood association annual newsletters; orientation and training for neighborhood association chairs and board members; support for Chapter 64 compliance; facilitating citizen/City linkages and partnerships; mailings and meeting notices; distribution of City Council materials to neighborhood associations; and referrals and other forms of citizen assistance. CITY OF SALEM INFORMATION GUIDE E1 Page 17 Social Services ADMINISTRATIVE ANALYST III: Angela Carey Provides support to the Social Service Advisory Board. Identifies the social service needs of the community and develops recommendations and solutions to meet those needs; monitors and evaluates social service programs funded by the City of Salem; advises the City Manager and City Council in the area of social service fiscal and program responsibilities. Youth Development Youth Development and Prevention Coordinator: Brent DeMoe Ext. 7521 The Youth Development staff provide support to the Salem Youth Advisory Commission; coordination of the REACH Club drug prevention program, the middle school POWER Program, the Teen Activity Network, Teen Volunteer Fair, summer adventure camps; and connections with community and governmental groups addressing youth issues. FIRE DEPARTMENT 370 Trade Street SE FIRE CHIEF: Greg Keller 503-588-6245 The mission of the Salem Fire Department is to protect lives, property and the environment, while placing safety and service above all else. This is accomplished through emergency medical response, fire suppression, fire prevention, public education, hazardous materials incident mitigation, emergency services and disaster management. These services are provided to the highest possible level with the resources allocated by its governing body. The Fire Department is administered through four divisions: Administration Services, Emergency Operations, Fire and Life Safety, and Emergency Medical Services. Administration Services FIRE CHIEF: Greg Keller Management Analyst II: Kacey Duncan Administrative Analyst II: Vickey Dosier 503-588-6245 503-588-6153 503-588-6245 The administration division's primary function is to provide policy direction and resources in support of all other fire department divisions. This includes management, fiscal, human resources, administrative, research, information systems and other support functions. Emergency Operations DEPUTY FIRE CHIEF: Mike Niblock North Battalion Chiefs: Brian Hoaglin, Frank Stephenson, Steven Berkson South Battalion Chiefs: Robert Davis, Scott Parker, Tom Nelson 503-588-6152 503-588-6412 503-588-6413 The emergency operations division provides fire suppression, basic and advanced life support, technical rescue services (including high angle, confined space, trench and water), hazardous materials release responses, and airport fire protection through ten neighborhood fire stations. DIVISION CHIEF, SAFETY & TECHNICAL SERVICES: Reed Godfrey 503-588-6280 Safety & technical services provides a department safety officer at emergency incidents to ensure scene integrity is maintained and coordinated actions are performed in a safe manner. The division is also responsible for the Hazardous Materials Response Team and coordinating the hazardous materials incident reporting process. CITY OF SALEM INFORMATION GUIDE E1 Page 18 TRAINING CHIEF: Craig Snively 503-588-6113 The training division provides or coordinates all training functions and activities for the department. This includes over 16,000 hours of annual training in areas such as wildland firefighting, rope rescue, water rescue, confined space rescue and extrication of patients from motor vehicles. Also provided annually is training in aircraft firefighting, breathing apparatus use, hazardous materials awareness and operations, building construction, fire suppression, and emergency medical technician training. Fire and Life Safety DEPUTY CHIEF, FIRE AND LIFE SAFETY: Joe Parrott 503-589-2130 Fire and life safety division is responsible for enforcement of Oregon State Fire Marshal's Administrative Rules, fire code as amended by the city, and Fire and Life Safety portions of the Uniform Building Code. The division carries out its activities through the city's plans review process and on-going fire inspection programs. The division is also responsible for fire cause investigations, coordination of the fire reporting, inspection of state properties, coordination of the department's public education and juvenile firesetter intervention programs, and the department’s public information program (media releases). EMERGENCY PREPAREDNESS MANAGER: Roger Stevenson 503-763-3331 This program encompasses disaster preparedness and emergency management issues citywide. This includes responsibility for the City's Emergency Management Plan and Annexes, maintaining equipment and supplies, and overseeing the Emergency Operations Center (EOC), and planning disaster scenario drills and training. Emergency Medical Services EMS COORDINATOR: Mike Heffner Management Analyst II: Susan Chase 503-588-6415 503-588-6288 This division provides direction for the delivery of basic and advanced life support services. Additional responsibilities of this division are: the collection of revenues generated through ambulance billing and Capital Fire Med, evaluation of emergency medical services through continuous quality improvement, development and analysis of pre-hospital treatment protocols and the administration of private contract transport services within Salem’s ambulance service area. HUMAN RESOURCES DEPARTMENT Room 225 HUMAN RESOURCES DIRECTOR: Constance Munnell Administrative Analyst II: Allison Pavelek 503-588-6162 503-588-6162 The Human Resources Department provides centralized personnel services for all City Departments and Salem Housing Authority. Services provided by Human Resources include all selection and recruitment activities, centralized personnel records, tuition reimbursement, employee suggestion award program, Civil Service for Fire Fighters, Board of Ethics, all matters pertaining to City employer/employee labor relations, employee benefits, classification and pay, organizational development and training, and the Risk Management function. The Department is divided into four functional areas: (1) General Human Resources Administration, (2) Labor Relations, (3) Benefits Administration, and (4) Risk Management. General Human Resources Administration HUMAN RESOURCES OPERATIONS MANAGERS: Paul Gonzales Human Resources Analyst: Franklin Felizardos, Kirstin Madigan 503-588-6162 503-588-6162 This division is responsible for recruitment and selection activities for all City positions. It also assists CITY OF SALEM INFORMATION GUIDE E1 Page 19 departments in the City and the Salem Housing Authority in active recruitment for all positions, identifying qualified applicants, and developing assessment tools. Applications for open position are available and accepted by the Department, including Fire Civil Service positions. The Department also houses centralized Personnel files for all City employees. The Human Resources Director also coordinates Board of Ethics requests. This division also provides services to departments relating to classification and compensation issues, training, and employee performance appraisal administration, internal Civil Rights investigations and organizational studies. Labor Relations LABOR RELATIONS ADMINISTRATOR: Vacant 503-588-6162 This division handles issues pertaining to collective bargaining and labor negotiations, grievance processing, employee discipline and grievance, civil rights investigation and interest arbitration. Most City employees are represented by four unions, International Association of Firefighters, Local No. 314 (AFL-CIO); Salem Police Employees’ Union; 9-1-1 Professional Communications Employee’s Association and the American Federation of State, County and Municipal Employees, Local No. 2067/Council 75 (AFL-CIO). Benefits Administration BENEFITS MANAGER: Dennis Engelhard 503-588-6162 This division administers City employee benefits which include: medical, vision and dental insurance, State and Federal Medical Leave Act, COBRA, HIPPA, Long Term Disability Insurance, retirement, deferred compensation, life insurance, and the employee assistance program. Risk Management RISK MANAGER: Sharee Emmons 503-588-6132 This division is responsible for administering the City’s Workers’ Compensation program, loss prevention/control, OR-OSHA, employee right-to-know, safety committees, unemployment insurance, excess insurance, claims processing, public liability. INFORMATION TECHNOLOGY DEPARTMENT 690 Ferry Street SE DIRECTOR: Ida Salazar Administrative Analyst: Erin Grimm Management Analyst: Chad Hammer 503-588-6351 503-763-3400 503-588-6474 The Department of Information Technology provides a full range of information technology services to all City departments and some services to Salem Housing Authority. The Department has two major divisions: Network Services and Systems and Programming. Network Services MANAGER: Craig Cole 503-588-6342 This division is responsible for all aspects of the Wide Area Network (WAN), the wireless networks, centralized servers, personal computers, network connectivity, access to the Internet, e-mail system, network security, anti-spam and anti-virus systems. Printing and Reprographics Division 1455 22nd Street SE SUPERVISOR: Marnel Goforth 503-588-6033 The Printing and Reprographics Division is responsible for the internal printing of the City of Salem, CITY OF SALEM INFORMATION GUIDE E1 Page 20 including desktop publishing, photocopying, and offset printing; and operating the City-wide mail/messenger/microfilm service. Reservations for use of City vehicles by Civic Center staff are also part of this Division's function. Systems and Programming MANAGER: Don Horschuch 503-588-3418 This division provides programming and database administration services for the City’s Financial Information Management System (which includes the Human Resources and Payroll systems); Fleet and Inventory; Permit Application; and others. Geographical Information Systems SUPERVISOR: Susan Blohm 503-588-3411 This division is responsible for maintaining the central functions of the City’s Geographic Information System (GIS). Telecommunications TELECOMMUNICATIONS MANAGER: Melissa Groff LEGAL DEPARTMENT Room 205 CITY ATTORNEY: Randall Tosh Office Supervisor: Sue Holcomb 503-588-6003 503-588-6003 503-588-6351 The City Attorney acts as legal counsel for the City (Council, Manager, boards and commissions, and departments); the Urban Renewal Agency; the Housing Authority of the City of Salem, Oregon; and the Hospital Facility Authority of the City of Salem, Oregon. The Attorney is responsible for civil and criminal litigation, appeals, legal advice, and document review and preparation. CITY RECORDER: Kathy Hall Deputy Recorder: Kellie Whiting 503-588-6097 503-588-6097 The City Recorder is the official custodian of all City records and is clerk of the Council, Urban Renewal Agency, and Housing Authority. The Recorder prepares agendas and attends all meetings of the Council, Urban Renewal Agency, and Housing Authority and takes minutes of the proceedings; files City documents and records; prepares and distributes all Salem Revised Code amendments, schedules and gives legal notice of public hearings before City Council; and performs duties connected with City elections. The Recorder is City Historian, City Archivist and Records Manager, and manages the retention and/or destruction of all City records. SALEM PUBLIC LIBRARY 585 Liberty Street SE DIRECTOR: Gail Warner 503-588-6071 The Salem Public Library provides information and education services. In addition to a comprehensive book collection, the Library is fully computerized and offers free public access computers and free training on many computer programs. Services are developed for individuals with special needs and who have difficulty reaching the Library. In its role as community center for knowledge, ideas, culture, and leisure time pursuits, the library presents exhibits, educational programs, concerts, lectures, films, video programs, and electronic data. The Library also participates with 17 other libraries in the region to provide service to residents in the CCRLS (Chemeketa Cooperative Regional Library Service) district. CITY OF SALEM INFORMATION GUIDE E1 Page 21 Administration MANAGER: Chad Reisig Staff Assistant: Elizabeth Hughes Office Assistant: Lynette Osborne 503-588-6064 503-588-6071 503-588-6071 The Library Administration is responsible for the Library's budget. Included within this responsibility is procurement, fiscal budgeting, and contract administration. Additionally, the Administration coordinates meeting room schedules, facility maintenance, volunteers, public relations, and Library security. Reference/Information Division SUPERVISOR: Vacant 503-588-6183 The Reference/Information Division has the responsibility for finding information in response to inperson, telephone and email requests by individuals, businesses, and government. Electronic and web based services are increasingly important tools for this operation. Staff evaluate the existing collection and purchase adult fiction and nonfiction, reference books, audio-visual media, downloadable audiobooks, magazines and electronic and online database services. Other major responsibilities include borrowing materials through interlibrary loan, maintaining CD-ROM and microfilm collections, and managing public access Internet terminals. Staff coordinate adult education and cultural programs and exhibits. Free Internet and other computer classes are offered to the public. The division also selects adult fiction titles. The Audio-Visual Center was developed in 1984 to provide community access to the rapidly changing variety of information formats and hardware. Library users have access to computers, software, video cassettes, DVDs, audio cassettes, recorded books on tape and CD, and compact discs at the Center. Outreach Services Division 503-588-6183 The Outreach Services Division provides library service to patrons residing outside the immediate area of the Central Library and to disabled and homebound persons. This is accomplished through the Bookmobile, which stops at 30 locations throughout Salem on a rotating schedule, and through Operation Bookshelf, a program in cooperation with the Assistance League of Salem whereby books are selected and delivered to shut-in patrons. The West Salem Branch Library and the development of Adult Programs for the Central and West Salem branches is managed by the Outreach Services Division. Youth Services Division SUPERVISOR: B.J. Quinlan 503-588-6039 The Youth Services Division provides library service to young people. Responsibilities include: selection of books and AV materials for children and young adults; story, craft, film, and special programs for youth; tours for classes; reader service and reference assistance to children and adults working with young people; early literacy training for parents and teachers, and outreach to help fill community needs. PROJECT READ brings the library to Salem-Keizer first graders. A specially equipped bookmobile visits all public elementary schools in the district. Each student is given an opportunity to receive a library card and check out a book and is awarded a "reader" button when visiting the central library. The goals of the program are to introduce the library and encourage community literacy. Since 1984 the Assistance League of Salem has provided volunteers and major funding to support the project. The Children's Discovery Room-established in 1986 through a grant from the Salem Downtown Rotary Club provides hands-on learning experiences for children. Four new exhibits are installed each year. The Discovery Room is primarily staffed by volunteers and is open about two-thirds of the library's hours. CITY OF SALEM INFORMATION GUIDE E1 Page 22 Technical Services SUPERVISOR: Doug Yancey 503-588-6020 The Technical Services Division is responsible for placing and receiving orders, and classifying and processing all library materials for public use. The division also maintains the master list of library holdings and the public computerized catalogs. Responsibilities also include repairing and rebinding damaged materials; withdrawing badly worn, lost, or outdated materials from the collection; overseeing technical functions for library materials security; and managing the magazine collection and public access to it. POLICE DEPARTMENT Room 130 Office of the Chief CHIEF OF POLICE: Jerry Moore Office Supervisor: Ruth Ann Stellmacher 503-588-6080 503-588-6100 The Chief of Police is responsible for the allocation and management of all department resources, development of policy and procedures, and the supervision of primary divisions. Investigations Division COMMANDER: Deputy Police Chief Steven Bellshaw 503- 588-6026 The Investigations Division includes Criminal Investigations, Community Response Section, and Special Operations. Within these sections are the following services: Persons Crimes, Property Crimes, Identification Laboratory, Youth Services Unit, Cadets, Drug Enforcement Unit, Gang Response Team and Graffiti Abatement, Community Response Team, Drug Activity Response Team, Crime Prevention and Volunteers. Patrol Division COMMANDER: Deputy Police Chief Debbie Baker 503-588-6425 The Patrol Division includes Field Operations, Traffic Control Unit, Downtown/Transit Bicycle Team, Telephone Reporting Office, Domestic Violence Team, K-9 Unit and Special Teams (SWAT, Hostage Negotiations, Bomb Team, Mobile Response Team). Support Division COMMANDER: Deputy Police Chief Lyle Gembala 503-588-6410 The Support Division includes Management Resources, Personnel and Training, Planning and Research, Property Control, Accreditation, Transport Services, and Internal Affairs. Communications Division DIRECTOR: Mark Buchholz 503-763-3333 The Communications Division is responsible for operation of the 9-1-1 Emergency Response Program, and the dispatch of emergency and non-emergency calls for 20 police and fire agencies in Marion and Polk counties. This division is also responsible for Police Records and Radio Communications. CITY OF SALEM INFORMATION GUIDE E1 Page 23 DEPARTMENT OF PUBLIC WORKS Office of Director Room 325 INTERIM DIRECTOR: Peter Fernandez Staff Assistant: Linda Nelson 503-588-6044 503-588-6008 The Public Works Department is managed by a six-person management team consisting of the Director, and five division managers: Assistant Director, City Engineer, Operations Services Manager, Wastewater Treatment Services Manager, and Transportation Services Manager. Administrative Division ASSISTANT DIRECTOR: Vacant Department Support Services Office Supervisor: Margo Moore 503-588-6008 503-588-6211 This group provides general administrative and support services for all divisions of the department housed in the Civic Center and the Salmon Run Office. Includes reception, response to public inquiries, document preparation, permit issuance, general bill paying, and filing of department records. Development Services Section Chief Development Services Engineer: Glenn Davis 503-588-6211 The development function is responsible for the review and processing of development proposals, land use changes, construction permits, and building plans. The Permit Activity Center (PAC) provides "onestop" plan approval, permits, and field inspections as well as customer information services on Public Works issues. Under the general category of development review, proposed actions are reviewed for presence/adequacy of public facilities and conformance to City standards. Conditions of approval typically require the private developer to build public facilities and donate them to the City. Inspection Section - The Inspection Section provides inspection for sewer, storm drain, and sidewalk installations of all residential and commercial construction projects. They also inspect the work performed by franchise companies (power, telephone, television cable, etc.) within the public right-of-way. The section also manages the City's cross connection control program which helps protect the City's water supply from contamination. In addition to their inspection duties, the section responds to a number of different types of customer inquiries. Utility Planning Section Chief Utilities Engineer: Steve Downs 503-588-6211 The Utility Planning Section works with the City's long-range master plans for water, sewer, and storm water facilities and the financial feasibility studies that are necessary to implement these utility plans. They provide computer modeling of the utility systems for the rest of the department, assist in setting priorities for construction of improvements, and keep the Master Plans current. Water Resources Section Water Resources Program Manager: Nitin Joshi 503-588-6211 The section is tasked with spearheading the Citywide Endangered Species Act (ESA) response, the Wetland Mitigation Banking Program, and the Riparian Restoration Program. This section is also responsible for facilitating approval of the Public Works Department’s regulatory agency permits for environmental compliance in the Capital Improvement Programs relating to water resources, drinking water, wastewater, and drainage systems. CITY OF SALEM INFORMATION GUIDE E1 Page 24 Engineering Division Room 325, Civic Center, and Salmon Run Office (471 High Street SE, Suites 100 & 200) CITY ENGINEER: Jim Bonnet 503-588-6211 The Engineering Division is responsible for providing full service project management of the City's capital construction budget through the design and construction process, inspection of the permitted construction program, and maintenance of a Records and Geographical Information System (GIS). These services are provided through professional engineers, surveyors, engineering technicians, construction inspectors, GIS technicians, and clerical staff. Engineering Administrative Services Office Supervisor: Tammi Starrs The Engineering Administrative Services Program encompasses administration and support services for the Engineering Division. Duties include budgeting and financial management, standards review and development, construction plan approval, program development and review, standards review and development, construction plan approval, program development and review, management of special projects, response to public inquiries on projects, contractor payments, filing of project records, and other general office responsibilities. Engineering Project Management Teams ASSISTANT CITY ENGINEER: Brian Martin ASSISTANT CITY ENGINEER: Keith Kuenzi ASSISTANT CITY ENGINEER: Cliff Serres, AIC 503-588-6211 There are three Engineering Project Management teams, each led by an Assistant City engineer and staffed by professional engineers, junior engineers, and CAD technicians. They perform full service project management of in-house designed public works construction projects through both design and construction phases. A large portion of the work is contracted out to private industry consultants involved in either the design or construction phases. The City engineering staff monitors and manages the consultants to assure quality and adherence to City standards. Engineering Technical Services Construction Engineer: Don Whitehurst City Surveyor: John Nemecek 503-588-6211 The Engineering Technical Services program encompasses records/surveying and construction inspection. Records/Surveying - The Records/Survey section is responsible for maintaining a comprehensive GIS database of all public infrastructure overlaying a controlled land parcel and photo map base, production of GIS products, checking of all land subdivisions by private development, checking and processing of easement and warranty deed documents, and providing boundary, topographic, and construction surveying in support of the Engineering Project Management program and other City Division and Department programs. Construction Inspection - This section provides construction inspection services in support of the Engineering Project Management program and construction permit programs. Responsible for drafting construction improvement agreements for the construction permit program and monitoring the program to assure compliance. Performs contract administration on routine projects designed by the Engineering Project Management teams. Participates in standards review and development. CITY OF SALEM INFORMATION GUIDE E1 Page 25 Operations Division 1410 20th Street SE OPERATIONS SERVICES MANAGER: Paul Eckley 503-361-2220, 503-932-6925(c) Operations Division is responsible for operating, maintaining and repairing the City-owned infrastructure (water, sewer, and stormwater). Operations Services has seven sections: Customer Service, Facilities Engineering, Environmental Services, Water Facilities, Wastewater Collection Facilities, Stormwater Facilities, and Wastewater Treatment. All operate from the City's Operations Complex at 1410 20th Street SE or the Willow Lake Water Pollution Control Facility on Windsor Island Road. Operations Clerical Support Support Staff Supervisor: Rebecca Shaw 503-588-6331 Operations Support staff are responsible for payroll, accounts payable, and all other clerical duties as assigned for Operations, Street Maintenance, Signs & Sweeping, and Traffic Engineering. Customer Service Customer Services Manager: Deborah Ingledew-Covington 503-588-6414 Customer Service is composed of account maintenance, utility customer service, and dispatching. Account Maintenance - Responsible for water and sewer billing, collection of delinquent accounts, and handling of customer inquiries and complaints. Utility Customer Service - Includes water meter reading, turning on and off of customer accounts, and resolution of high bill complaints. Centralized Dispatching Services - For all Public Works functions, Dispatch is located at the City shops. Twenty-four hours per day, seven days a week, the public may report any type of problem relating to water, sewer, street, or stormwater systems to the duty dispatcher. After-hours requests are also received for problems relating to Parks facilities, and other City facilities. In addition, the dispatchers monitor the water and wastewater collection system's telemetering equipment which provides early warning of operational problems. Facilities Engineering Facilities Engineer: Ken Roley 503-588-6386 Facilities Engineering is responsible for maintenance engineering in Operations, and manages the Environmental Services Section. It solves problems related to the operations and maintenance of existing sewer, streets, water, and stormwater facilities. Examples are flooding, high or low water pressures, emergency water supply pumping measures, and water/sewer lift stations power and pumping efficiency improvements. The maintenance engineering section also reviews plans and represents the interests of Public Works Operations for all new public facility construction projects. Environmental Services Environmental Services Supervisor: Jeanne Miller 1755 22nd Street SE 503-588-6228 The Environmental Services Program ensures compliance with State and Federal environmental regulations through the enforcement of federal and local industrial pretreatment standards, response to sewer overflows and bypasses, response to accidental spills to the sanitary sewer and stormwater facilities, and emergency response to hazardous material spills in the public right-of-way. Environmental Services also investigates illicit discharges to the storm and sanitary sewer systems. CITY OF SALEM INFORMATION GUIDE E1 Page 26 Water Services Water Services Manager: Sophia Hobet 503-588-6483 The City of Salem's water system provides an excellent quality and quantity of drinking water for domestic, business, industrial, irrigation, and fire protection through the following functions: Water Distribution - Maintenance and repair of water mains and services; leak detection and repair; fire hydrant repair and maintenance; valve repair and maintenance; response to the public on such items as pressure and flow inquiries, line location, and water meter repairs, maintenance, and replacement; provides for the installation of new water services and large taps for water system expansion. Water Treatment and Supply - Monitors the raw water quality of our watershed; operates and maintains Geren Island Water Treatment Facility, Franzen Reservoir, Aquifer Storage and Recovery System (ASR), and the Turner Control Facilities; continuously monitors finished water quality through routine and special sampling of water pumps and controls; maintains and operates 20 water pump stations, 18 reservoirs, 5 in-town wells, and the computer-based control center that continuously monitors the water system. Wastewater Collection Services Wastewater Collection Services Manager: David Prock 503-361-2218 The City of Salem’s wastewater collection system provides for the safe removal and conveyance of sewage within the Salem/Keizer Urban Growth Boundary and the City of Turner, to the wastewater treatment plant, through the following functions: Cleaning - Provides routine and emergency cleaning of the sanitary sewer system consisting of approximately 750 miles of pipelines and nearly 16,000 manhole structures. Also provides scheduled and emergency cleaning of the stormwater piping system consisting of approximately 430 miles of pipelines and 13,000 catch basins. TV Inspection - Provides video inspection to determine the condition of the existing and new sanitary sewer and stormwater pipelines. Also provides chemical sealing of leaky pipelines by internal injection of grout. Collection System Maintenance - Repairs wastewater collection system pipelines and manholes to extend the serviceable life of the system. Operation and Technical Services - Performs flow monitoring of sanitary sewers and NPDES storm monitoring of the stormwater system. Provides technical support to the Services’ field personnel and operates the wastewater collection system at optimum levels during periods of high flows to minimize sanitary sewer overflows. WW Pumps and Controls - Responsible for the maintenance and operation of 29 wastewater pump stations, and the operations control center. The Supervisory Control and Data Acquisition (SCADA) system enables staff to closely monitor the operation of the wastewater collection facilities 24 hours a day. Stormwater Facilities Stormwater System Manager: Sam Kidd 503-589-2156 Provides maintenance and operating services covering 175 miles of streams and open channels, 428 miles of piped systems, five large regional detention basins, two dams, 20,000 structures, three fish ladders, one fish screen, and over 600 local detention systems which help to reduce flooding in the urban area. CITY OF SALEM INFORMATION GUIDE E1 Page 27 Wastewater Treatment Division Willow Lake Water Pollution Control Facility 5915 Windsor Island Road N Wastewater Treatment Services Manager: Francis Kessler 503-588-6380 The Wastewater Treatment Plant section is located at the Willow Lake Treatment Plant whose five functions are: Administrative, Operations, Maintenance, Biogro, and Environmental Lab. Operations - The Operations Program operates various treatment processes 24 hours a day, 365 days a year, to meet the water quality requirements to protect the Willamette River, set by the Oregon Department of Environmental Quality and the Environmental Protection Agency. Maintenance - The Maintenance Program provides effective and efficient preventive and corrective maintenance to ensure that all electrical, mechanical, and instrumental treatment plant equipment are operated on site with minimal downtime. Biogro - The Biogro Program ensures all residual biosolids generated by the treatment processes are beneficially reused in an effective and efficient manner consistent with State and Federal regulations. Environmental Lab - The Laboratory Program provides laboratory testing support services for operation of the wastewater plant/collection system and drinking water treatment plant/distribution system, and environmental compliance. The data generated is used to determine compliance with regulatory requirements, sewer rates, process control, identification of unknown substances, and drinking water quality analysis. River Road Wet Weather Treatment Facility - This new facility is located at Salem’s North River Road Park and is separate from the main Willow Lake Facility. It will process wet weather season excess flow prior to discharging the treated and disinfected wastewater to the Willamette River. This facility was constructed exclusively to prevent discharge of dilute untreated wastewater to the river under most rainfall conditions and is the only permitted facility of this kind in the nation. It is operated and maintained by Willow Lake staff. Transportation Services Division Room 325, Civic Center TRANSPORTATION SERVICES MANAGER: Mark Becktel 503-588-6211 Transportation Services is responsible for all matters related to streets, traffic engineering, and transportation planning for the City. It is organized into four sections: Traffic Engineering, Transportation Planning, Streets Maintenance, and Signs & Sweeping. Streets Maintenance Section 1410 20th Street SE, Building #2 Bruce Hildebrandt, Street Services Supervisor 503-588-6063 The Streets Maintenance Section performs street pavement, curb, sidewalk, and shoulder maintenance activities, including overlay paving, surface preservation treatments, utility trench patching, pothole patching, pavement and base repairs, bridge repairs, shoulder and alley grading. Sidewalk repairs are made in response to citizen complaints, although resources are severely limited. The Section is responsible for snow plowing, sanding, and deicing of streets during snow and ice storms. Signs and Sweeping Section 1410 20th Street SE, Building #4 Cliff Bash, Street Services Supervisor 503-588-6063 CITY OF SALEM INFORMATION GUIDE E1 Page 28 The Signs and Markings Section is divided into two major responsibilities: Street Cleaning - Maintaining a clean and safe street area for citizen use by sweeping and flushing street surfaces, removing accidental spills, removing leaves each fall, and mowing city-owned lots and street right-of-way for code compliance and to eliminate vision hazards. The adopt-a-street program is also included in this function. Signs and Markings - Responsible for the fabrication, installation, and repair of street signs, as well as installation of all pavement markings, including striping, turn arrows, legends, and crosswalks. Traffic Engineering Section City Traffic Engineer: Kevin Hottmann 503-588-6211 Traffic Engineering Section staff are responsible for designing and approving all traffic control devices, striping, and parking restrictions in the city. Section staff administer the Citizens Advisory Traffic Commission (CATC), provide traffic engineering design services, issue traffic-related permits (such as street closures and right-of-way encroachments), administer the vision clearance program, and maintain traffic volume database. Section staff are also responsible for managing and maintaining the City's signal system. Malfunctioning signals should be reported immediately to Public Works Dispatch at 503-588-6063. Transportation Planning Section Transportation Planning Manager: Julie Warncke 503-588-6211 Transportation Planning Section staff administer and update the Salem Transportation System Plan. Other duties include conducting transportation studies, bicycle and pedestrian planning, parking studies, and coordination with regional transportation agencies and partners through the Salem-Keizer Area Transportation Study (SKATS). URBAN DEVELOPMENT DEPARTMENT 350 Commercial Street NE DIRECTOR: Rick L. Scott Assistant Director: John Wales Office Supervisor: Anita Sandoval 503-588-6178 Ext. 7498 Ext. 7586 Ext. 7540 The Urban Development Department Director’s Office is responsible for ensuring that efficient and timely support is provided to the City Council, Urban Renewal Agency Board, the Department’s four advisory boards, and serves as primary support to the Mill Creek Implementation Committee (a joint committee comprised of City of Salem, Urban Renewal Agency, and State of Oregon representatives). And, in addition to overseeing all Revitalization, Housing & Federal Programs, and Real Estate projects, programs, and transactions, the Director’s Office also manages the daily department operations, contracts, and finances. The Urban Renewal Agency is the implementing body for the City’s urban renewal program and redevelopment projects. Urban Renewal activities are governed by the State per Oregon Revised Statues, Chapter 457. Management Analyst: Renee Frazier Ext. 7531 Finance staff develop and monitor the Department and the Urban Renewal Agency's annual budgets and handle all receipt and expenditure documentation for dedicated program funds. Business Investment Manager: Sheri Wahrgren Ext. 7595 CITY OF SALEM INFORMATION GUIDE E1 Page 29 The Business Investment Manager strengthens the Department’s effort to inform, guide, and assist private developers/investors in applying for financial assistance through Department programs and/or other public and private financial resources. Contract Administrator: Philip Morris Ext. 7553 Contract Administration assists project coordinators in soliciting bids and developing, executing, and administering contracts pursuant to federal, state, and local requirements. Federal Programs Manager: Rena Peck Ext. 7546 The Federal Programs Section administers the City of Salem’s federal allocation of Community Development Block Grant (CDBG) and HOME Investment Partnership (HOME) programs. CDBG and HOME funds are provided by the U.S. Department of Housing and Urban Development (HUD) to fund housing activities, community development projects and public improvements for the benefit of low to moderate-income individuals, families and communities. Real Estate Supervisor: John Gibson Ext. 7519 Acquiring and disposing of property is an essential function of the Real Estate section. The City’s property needs are strategically evaluated to help realize neighborhood planning goals and fulfill Urban Renewal Agency strategies. In addition to acquisition, disposition and management of City and Agency owned property, Real Estate Services purchases right-of-way and public easements for City projects. This section also manages real property lease transactions for the City “to”, and “from” private third parties. Urban Development Project Manager: Vacant Ext. 7548 Urban Development Project Manager: Courtney Knox Ext. 7516 Urban Development Project Manager: Jill Corcoran Ext. 7549 The Revitalization Section provides support to the Urban Renewal Agency (Agency). Duties include management of the City’s eight Urban Renewal Areas (Riverfront/Downtown; Pringle Creek; Fairview; North Gateway; West Salem; Mill Creek Industrial Park; South Waterfront; and McGilchrist), all projects and activities inside Area boundaries, other special projects, and support to advisory boards which make recommendations to the Agency Board regarding resource allocation and project priorities. Program emphasis in these areas is in response to community needs which were identified by citizens and prioritized by the Common Council and the Urban Renewal Agency Board. Urban Development also oversees the Salem Enterprise Zone Program.