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CITY OF SALEM INFORMATION GUIDE A Guide To The Departments by guy22

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									CITY OF SALEM INFORMATION GUIDE                          E1




           A Guide To The
     Departments and Services
    of the City of Salem, Oregon




                         Prepared By :
               Department of Community Services
          Neighborhood and Community Services Division
                      555 Liberty Street SE
                      City Hall, Room 300
                        Salem OR 97301




                       Revised April 2008
CITY OF SALEM INFORMATION GUIDE                                    E1                                                               Page i

                                                  Table of Contents
                                                                                                                                  Page

 COUNCIL/MANAGER FORM OF GOVERNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

 COUNCIL WARD BOUNDARIES MAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

 MAYOR-COUNCIL-DEPARTMENT HEADS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

 CITIZEN PARTICIPATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

 CITY BOARDS AND COMMISSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

 NEIGHBORHOOD ASSOCIATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

 CITY OF SALEM NEIGHBORHOOD ASSOCIATIONS MAP . . . . . . . . . . . . . . . . . . . . . . . . . 5

 SALEM NEIGHBORHOOD ASSOCIATION CHAIRPERSONS . . . . . . . . . . . . . . . . . . . . . . . 6

 ORGANIZATION OF THE CITY OF SALEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

 OFFICE OF THE CITY MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

 ADMINISTRATIVE SERVICES DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
     Contracts and Procurement Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
     Facilities Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
     Financial Operations and Reporting Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
             Financial Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
             Financial and Management Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
             Payroll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
             Project/Grant Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
     Fleet/Warehouse Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
     Municipal Court Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
     Parking Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
     Treasury and Analysis Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

 DEPARTMENT OF COMMUNITY DEVELOPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
      Office of Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
      Airport Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
      Building and Safety Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
      Compliance Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
      Planning Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

 DEPARTMENT OF COMMUNITY SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
     Office of Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
     Salem Housing Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CITY OF SALEM INFORMATION GUIDE                                    E1                                                               Page ii

           Parks and Recreation Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
                  Parks Maintenance Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
                  Recreation Management Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
                         Aquatics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
                         Neighborhood Recreation/Sports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
                         Public Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
                         Salem Senior Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
           Neighborhood and Community Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
                  Human Rights and Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
                  Neighborhood Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
                  Social Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
                  Youth Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
           Parks Planning Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

 FIRE DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
       Administration Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
       Emergency Medical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
       Emergency Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
       Fire and Life Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

 HUMAN RESOURCES DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
     Benefits Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
     General Human Resources Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
     Labor Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
     Risk Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

 INFORMATION TECHNOLOGY DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
      Geographical Information Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
      Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
      Printing and Reprographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
      Systems and Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
      Telecommunications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

 LEGAL DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
      City Attorney . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
      City Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

 SALEM PUBLIC LIBRARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
      Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
      Reference/Information Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
      Outreach Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
      Youth Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
      Technical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

 POLICE DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
      Office of the Chief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
      Communications Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CITY OF SALEM INFORMATION GUIDE                                      E1                                                                 Page iii

           Investigations Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
           Patrol Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
           Support Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

 DEPARTMENT OF PUBLIC WORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
      Office of Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
             Administrative Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
                     Department Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
                     Development Services Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
                     Utility Planning Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
                     Water Resources Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
             Engineering Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
                     Engineering Administrative Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
                     Engineering Project Management Teams . . . . . . . . . . . . . . . . . . . . . . . . 24
                     Engineering Technical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
             Operations Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
                     Operations Clerical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
                     Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
                     Facilities Engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
                     Environmental Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
                     Water Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
                     Wastewater Collection Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
                     Stormwater Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
                     Wastewater Treatment Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
             Transportation Services Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
                     Streets Maintenance Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
                     Signs and Sweeping Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
                     Traffic Engineering Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
                     Transportation Planning Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

 URBAN DEVELOPMENT DEPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
     Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
            Business Investment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
            Contract Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
            Federal Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
            Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
            Urban Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
CITY OF SALEM INFORMATION GUIDE                                         E1                                                                      Page 1

                             COUNCIL/MANAGER FORM OF GOVERNMENT

 The City of Salem operates on the council-manager plan for municipal governments.

 All positions on the Salem City Council, including the Mayor, are voluntary and receive no financial
 remuneration for their service. Every two years, citizens elect a majority of City Council, four City
 Councilors and the Mayor. The Mayor’s term of office is two years, while City Councilor terms are
 four years. Each City Councilor is elected by the Ward (geographic area) in which they live. The
 Mayor is elected by a majority of City voters.

 Following are answers to some common questions regarding this system.

 Q. What is the council-manager plan which is used in so many city and county governments?
 A. The council-manager plan is the system of local government which combines the strong political
    leadership of elected officials in the form of the city council with the strong managerial
    experience of the city manager.

 Q. What is its purpose?
 A. It is intended to provide a council which is strong because it is elected by the people to govern
    the community and a city manager chosen by the council to carry out council's programs.

 Q. What is the difference between the council and the manager?
 A. The council is the community's legislative body. It sets policy, approves the budget, and
    determines the tax rate. It also hires the manager and supervises his/her performance. The
    manager prepares a recommended budget for the council's action, serves as the council's chief
    adviser, recruits and hires the government's staff, and sees to it that the council's programs are
    carried out.

 Q. What does this mean in practical terms?
 A. Because the council is the legislative body, its members are the community's decision makers.
    The manager is hired to serve the council as its full-time executive whose job is to bring to the
    community the benefits of years of training and experience in administering a local government's
    staff, projects, and programs on behalf of the council.

 Q. Does the manager participate in policy determination?
 A. The manager makes recommendations to the council, but the council may or may not adopt them
    and may change or modify them. The manager is bound by whatever action the council takes.

 Q. Where does the Mayor fit in?
 A. The Mayor is elected city wide and presides at the Council meeting. Along with the council, the
    Mayor is responsible for soliciting citizen views in forming these policies and interpreting them
    to the public. The Mayor also represents the city at official functions.

                                                                           Courtesy of the International City Management Association




       Neighborhood and Community Services Division; Parks, Recreation, and Community Services Department, Room 300, City Hall • 503-588-6261
CITY OF SALEM INFORMATION GUIDE                                       E1                                                                      Page 2




     Neighborhood and Community Services Division; Parks, Recreation, and Community Services Department, Room 300, City Hall • 503-588-6261
CITY OF SALEM INFORMATION GUIDE                                         E1                                                                      Page 3

                                  MAYOR-COUNCIL-DEPARTMENT HEADS


                   CITY COUNCIL                                                                DEPARTMENT HEADS

MAYOR: Janet Taylor                                                           ADMINISTRATIVE SERVICES: Tony Mounts
Council phone                                        503-399-7800             City Hall, Room 230           503-588-6040

COUNCILOR, WARD 1: Chuck Bennett                                              CITY ATTORNEY: Randall Tosh
Council phone                    503-399-7801                                 City Hall, Room 205                                      503-588-6003

COUNCILOR, WARD 2: Laura Tesler                                               COMMUNITY DEVELOPMENT: Vickie Hardin
Council phone                                        503-399-7802             Woods
                                                                              City Hall, Room 305         503-588-6000
COUNCILOR, WARD 3: Brad Nanke
Council phone                                        503-399-7803             PARKS, RECREATION, AND COMMUNITY
                                                                              SERVICES: Barbara Roberts
COUNCILOR, WARD 4: T.J. Sullivan                                              City Hall, Room 300         503-588-6261
Council phone                                        503-399-7804
                                                                              FIRE: Greg Keller
COUNCILOR, WARD 5: Kate Tarter                                                370 Trade Street SE                                      503-588-6245
Council phone                                        503-399-7905
                                                                              HUMAN RESOURCES: Constance Munnell
COUNCILOR, WARD 6: Bruce Rogers                                               City Hall, Room 225           503-588-6162
Council phone                                        503-399-7806
                                                                              INFORMATION TECHNOLOGY: Ida Salazar
COUNCILOR, WARD 7: Brent DeHart                                               690 Ferry Street SE          503-588-6355
Council phone                                        503-399-7907
                                                                              LIBRARY: Gail Warner
COUNCILOR, WARD 8: Dan Clem                                                   585 Liberty Street SE                                    503-588-6084
Council phone                                        503-399-7808
                                                                              MUNICIPAL COURT: Jane Aiken, Judge
                                                                              City Hall, Room 215               503-588-6407

            CITY MANAGER'S OFFICE                                             POLICE: Jerry Moore
                                                                              City Hall, Room 130                                      503-588-6080
CITY MANAGER PRO TEM: Linda Norris
City Hall, Room 220             503-588-6255                                  PUBLIC WORKS: Peter Fernandez, Interim Director
                                                                              City Hall, Room 325                  503-588-6044
INTERIM ASSISTANT CITY MANAGER: Sean O’Day
City Hall, Room 220            503-588-6255                                   URBAN DEVELOPMENT: Rick Scott
                                                                              350 Commercial Street NE                                 503-588-6178




                                                            City Hall
                                                       555 Liberty Street SE
                                                        Salem, OR 97301




       Neighborhood and Community Services Division; Parks, Recreation, and Community Services Department, Room 300, City Hall • 503-588-6261
CITY OF SALEM INFORMATION GUIDE                                          E1                                                                      Page 4

CITIZEN PARTICIPATION

The City of Salem encourages and supports active citizen participation in government. The Mayor
and City Council have established and make term appointments to a number of citizen advisory boards
and commissions which help develop City policy in regard to certain interest areas, advise City staff
on operational matters, or make recommendations to the City Council. In addition, the City provides
both staff support and materials to Salem's neighborhood associations, independent citizen
organizations which work toward maintaining and improving "livability" within their neighborhoods.



CITY BOARDS AND COMMISSIONS

Airport Advisory Commission                                                North Gateway Redevelopment Advisory Board
Board of Ethics                                                            Salem Area Social Service Advisory Board
Citizen Budget Committee                                                   Salem Cultural & Tourism Promotion Advisory Board
Citizens Advisory Traffic Commission                                       Salem Housing Advisory Board
Civil Service Commission                                                   Salem Parks and Recreation Advisory Board
Community Police Review Board                                              Salem Planning Commission
Downtown Advisory Board                                                    Salem Public Library Advisory Board
Historic Landmarks and Design Review Board                                 Salem Sister City Advisory Commission
Housing Advisory Committee                                                 Salem Youth Advisory Commission
Housing and Urban Development Plan Committee                               Senior Center Advisory Commission
Human Rights & Relations Advisory Commission                               West Salem Redevelopment Advisory Board


Citizens interested in serving on a board or commission may obtain an application from the Mayor's
Office in Room 220 of City Hall, by calling 503-588-6159, or by visiting the City’s website at
www.cityofsalem.net/~citygov/bds_comms.


NEIGHBORHOOD ASSOCIATIONS

The following neighborhood associations are officially recognized by Salem City Council. These
citizen groups meet regularly to review information and to identify and address neighborhood issues.
All residents, property owners, and businesses are considered members.

The City identifies an administrative staff person to serve as a liaison to each of these recognized
neighborhood associations.
Central Area Neighborhood                                                  Northeast Neighbors (NEN)
    Development Organization (CAN-DO)                                      Northeast Salem Community Association (NESCA)
Croisan-Illahe Neighborhood Association                                    Northgate Neighborhood Association
East Lancaster Neighborhood Association (ELNA)                             South Central Association of Neighbors (SCAN)
Faye Wright Neighborhood Association                                       South Gateway Neighborhood Association
Grant Neighborhood Association                                             South Salem Neighborhood Association
Highland Neighborhood Association                                          Southeast Mill Creek Association (SEMCA)
Lansing Community Action Association                                       South East Salem Neighborhood Association (SESNA)
Morningside Neighborhood Association                                       Sunnyslope Neighborhood Association
North Lancaster Neighborhood Association (NOLA)                            West Salem Neighborhood Association




        Neighborhood and Community Services Division; Parks, Recreation, and Community Services Department, Room 300, City Hall • 503-588-6261
CITY OF SALEM INFORMATION GUIDE   E1                    Page 5

              CITY OF SALEM NEIGHBORHOOD ASSOCIATIONS
CITY OF SALEM INFORMATION GUIDE   E1   Page 6
CITY OF SALEM INFORMATION GUIDE   E1   Page 7
CITY OF SALEM INFORMATION GUIDE                      E1                                               Page 8


                             OFFICE OF THE CITY MANAGER
                                       Room 220
CITY MANAGER PRO TEM: Linda Norris                                                           503-588-6255
Budget Officer: Debra Neville
Staff Assistant: Linda Cate
Staff Assistant: Julie Gehring
The City Manager is appointed by and serves at the pleasure of the City Council. Some of the
Manager's duties as set forth in the Charter are:
   (1)    The city manager is the administrative head of the city government.
   (2)    A majority of the council shall appoint and may remove the manager. The appointment shall
          be without regard to political considerations and solely on the basis of administrative and
          management qualifications.
   (3)    No person elected or appointed to membership on the council shall, subsequent to such
          election or appointment, be eligible for appointment as city manager until one year has elapsed
          following the expiration of the person's council term.
   (4)    The manager need not reside in the city or the state when appointed, but promptly thereafter
          shall become, and during his or her tenure of office remain, a resident of the city.
   (5)    The manager shall be appointed for an indefinite term and may be removed by the council at
          its pleasure. When a vacancy occurs in the office, the council shall fill the vacancy by
          appointment as expeditiously as possible.
   (6)    The manager or designee of the manager shall:
         (a) Attend all council meetings unless excused by the council or mayor;
         (b) Keep the council advised of the affairs and needs of the city;
         (c) See that the provisions of all ordinances are administered to the satisfaction of the council;
         (d) See that all terms of franchises, leases, contracts, permits, and privileges granted by the city
         are fulfilled;
         (e) Appoint, discipline and remove appointive personnel;
         (f) Supervise and control appointive personnel in their service to the city;
         (g) Organize and reorganize the departmental structure of city government;
         (h) Prepare and transmit to the council an annual city budget;
         (i) Supervise city contracts;
         (j) Supervise operation of all city-owned public utilities and property; and
         (k) Perform other duties as the council prescribes consistent with this charter.
   (7)    The manager may not control:
         (a) The council; or
         (b) The municipal judge in the judge's judicial functions.

   (8) The manager and other personnel whom the council designates may sit with the council but
       may not vote on questions before it. The manager may take part in all council discussions.
CITY OF SALEM INFORMATION GUIDE                   E1                                             Page 9


   (9) When the manager is absent from the city for a substantial period of time as determined by the
       council or disabled from acting as manager, or when the office of manager becomes vacant and
       until a manager is appointed under subsection (5) of this section, the council shall appoint a
       manager pro tem, who has the powers and duties of manager.
   (10) Except in council meeting, no council member may directly or indirectly, by suggestion or
        otherwise, attempt to influence the manager or a candidate for the office of manager in the
        appointment, discipline, or removal of personnel or in decisions regarding city property or
        contracts. A violator of this prohibition may be removed from office by a court of competent
        jurisdiction. In council meeting, members of the council may discuss with, or suggest to, the
        manager anything pertinent to city affairs.
In short, the City Manager is responsible for the entire administration of the city and implementation
of policies set by the City Council.

INTERIM ASSISTANT CITY MANAGER: Sean O’Day                                               503-588-6255
The Assistant City Manager is responsible for managing and coordinating internal operations of the city,
under the direction of the City Manager. This work includes providing direction to city departments,
coordinating major projects and issues across departments, initiating organizational change efforts,
identifying and responding to emerging community and organizational issues, and assisting with the
annual budget process. The Assistant City Manager assists elected officials on ward issues, coordinates
matters with public and private-sector agencies, and serves as the Acting City Manager in his absence.

PUBLIC INFORMATION OFFICER: Linda Berman                                                 503-588-6255
The Public Information Officer provides public information services on city-wide issues. The position
writes news releases, prepares and publishes the community quarterly newsletter, researches information
for the Mayor and City Manager’s Office, and drafts speeches. The Public Information Officer manages
the Telecommunications Franchise and responds to issues related to telecommunication franchises. The
position staffs the Council Boards and Commissions Subcommittee and administers the program to
recruit and appoint members to city Boards and Commissions. The Public Information Officer manages
the Sister City programs, and coordinates and manages city-wide events, such as the annual Volunteer
Recognition event.

INTERGOVERNMENTAL RELATIONS/
FRANCHISE ADMINISTRATOR: Vacant                                                          503-588-6219
This position assists elected officials and city departments with issues that require intergovernmental
coordination and cooperation. The Administrator provides lobbying assistance with the State
Legislature, reviews and tracks legislative bills and issues, staffs the City Council Legislative
Subcommittee, and provides and coordinates testimony on high-priority issues. The Administrator
identifies legislative and intergovernmental issues and prepares policy recommendations. The
Administrator also manages the city’s franchise contracts and negotiations.

MANAGEMENT ANALYST II: Debra Figueroa                                                    503-588-6255
The Management Analyst II assists the Assistant City Manager in coordinating city issues, programs,
and events, and provides research. The Analyst monitors and reports on the status of Council Goals and
City Council Motions and provides regular reports to City Council. The Analyst coordinates city-wide
project teams, oversees the city-wide performance measure program, and assists with special projects.
The Analyst staffs the Community Police Review Board, trains Board members, investigates complaints,
and administers the Board’s hearing process. This position oversees the city’s website in coordination
with the Public Information Officer.
CITY OF SALEM INFORMATION GUIDE                    E1                                            Page 10


                      ADMINISTRATIVE SERVICES DEPARTMENT
                                   Room 230
DIRECTOR: Tony Mounts                                                                     503-588-6040
Staff Assistant: Debby Garrison                                                           503-588-6040
Management Analyst: Shery Stump                                                           503-588-6015

Administrative Services has responsibility for centralized purchasing; centralized accounting; building
maintenance; printing and document reproduction; fleet and equipment maintenance; code and parking
enforcement; security services at the Civic Center and the City parking garages; municipal court
operations; and operates the City's mail/messenger service.

                    Contracts and Procurement Division
                                Room 330
ADMINISTRATOR: Gary Kanz                                                                 503-588-6136
The Contracts and Procurement Division is the central buyer of goods, materials, services and public
improvement projects for the various departments of the City. The Division assists user departments
in preparing bids, quotes, requests for proposals (RFPs) and other purchasing contract documents.

                                          Facilities Division
                                          1580 20th Street SE
MANAGER: Mark Connors                                                                     503-588-6306
This Division is responsible for the operation and maintenance of City owned facilities such as the Civic
Center (City Hall and the Public Library), fire stations, parking structures, city swimming pools, Senior
Center, historical buildings, radio equipment, communications devices, and transmit and receiving radio
towers. The division also plans and manages construction projects in City facilities.

                  Financial Operations and Reporting Division
Room 230
ASSISTANT FINANCE DIRECTOR: Jon Ellis                                                     503-588-6227
The Finance Division provides central accounting services for all City departments, the Urban Renewal
Agency, the 9-1-1 Center, the Salem Housing Authority, and the Downtown Parking District. This
division is also responsible for the preparation of the indirect cost allocation plan, the Comprehensive
Annual Financial Report (CAFR), and the Single Audit report.

                                        Financial Operations
SUPERVISOR: Kathy Thede                                                                  503-588-6074
This section is responsible for accounts payable; accounts receivable; and cashiering for the City.

                                      Parking Services Division
                                      340 Chemeketa Street NE
PARKING SERVICES MANAGER: Jim Upham                                                       503-588-6133
Parking Services Division has been reorganized and refocused to centralized management of the City's
Parking resources with continuing responsibility for security at City-owned structures. Parking Services
provides accessible and effective parking resources through utilization analysis, public education and
a highly visible enforcement program. Operational services include enforcement, parking meter
collections, payments, and billings. Security safeguards personal and public property and the safety of
employees and visitors to City Facilities.
CITY OF SALEM INFORMATION GUIDE                    E1                                             Page 11


                                                Payroll
SUPERVISOR: Rhonda Miller                                                                  503-588-6263
This section provides services pertaining to wages, taxes, deductions, labor negotiation assistance, and
employment incentives.

                                      Project/Grant Accounting
SUPERVISOR: Melody Grenz                                                                   503-588-6215
This section manages the City’s project accounting system, including resource tracking, project costing,
and grant accounting and billing.

                   Financial and Management Accounting
CHIEF ACCOUNTANT: David Hauser                                                             503-588-6187
This section provides all general accounting and financial reporting services, including the
Comprehensive Annual Financial Report, and internal audits.

                    Fleet/Warehouse Services Division
                           1455 22nd Street SE
FLEET/WAREHOUSE SUPERINTENDENT: Donald Thomson                                             503-588-6322
This Division is responsible for the maintenance, repair, inspection and replacement of all City vehicles
and equipment in the City fleet. The operation of the warehouse/storeroom that contains maintenance/
construction equipment, automotive parts, and other supplies is also part of this division's function.

                                      Municipal Court Division
JUDGE: Jane Aiken                                                             503-588-6407
Court Administrator: Dan Swinney                                                    503-588-6407
Court Operations:                                                                   503-588-6146
The Municipal Court has jurisdiction over violations of the Oregon Motor Vehicle Code, the Salem
Revised Code, and Salem City Ordinances. The Court holds arraignments 5 mornings per week and
Tuesday evenings.

                     Treasury and Analysis Division
                               Room 230
TREASURY MANAGER: Sandra Montoya                                                           503-588-6174
Treasury Operations is responsible for e-Commerce; investing City funds; meeting project financing
needs; bond sales; fiscal reports preparation; assisting other departments with rate and fee studies;
coordinating the annual Capital Improvement Program (CIP); managing the franchise program including
all telecommunications, gas, electric, and refuse franchises and related issues; and financial research as
requested by the City Council and City Manager.
CITY OF SALEM INFORMATION GUIDE                   E1                                            Page 12


                      DEPARTMENT OF COMMUNITY DEVELOPMENT
                                  Office of Director
                                      Room 305
                                                                                         503-588-6173
DIRECTOR: Vickie Hardin Woods                                                                Ext. 7401
Management Analyst: Cyndi Easterly                                                           Ext. 7461
Staff Assistant: Kelly Kelly                                                                Ext. 7505
Receptionist: Casey Prock                                                                    Ext. 7500
The Department of Community Development consists of four divisions - Building & Safety, Planning,
Compliance Services, and the Airport Division. Each division exists to service an array of constituent
needs in planning and implementing goals for Salem’s economic, cultural and social development. The
divisions’ programs are especially oriented to the continued vitality, livability and development of all
areas of the existing city core and associated neighborhoods. The organization of the Department
reflects a national and local recognition of the critical interdependence of comprehensive planning,
building and services code inspection/administration and transportation.

                                    Building and Safety Division
                                             Room 320
                                                                                         503-588-6242
ADMINISTRATOR/BUILDING OFFICIAL: Tom Phillips                                                Ext. 7401
Assistant Administrator: Jeff Starkey                                                       Ext. 7421
Inspection Supervisor: Mike Scholz                                                          Ext. 7414
Plan Review Engineer: Rebai Tamerhoulet                                                      Ext. 7447
Sign Inspector: Amy Dixon                                                                   Ext. 7404
Staff Assistant: Ann Baylor                                                                  Ext. 7456

PERMIT APPLICATION CENTER:                                                               503-588-6256
Zoning Plan Review & Information Supervisor: Vacant                                         Ext. 7409
Building Supervisor: Ken Eatwell                                                            Ext. 7416
The Building and Safety Division administers new construction, signs other related codes and
miscellaneous permits and licenses issued by the City of Salem.
Administrative Section - Provides code administration and personnel management; maintains property
and related records.
New Construction Section - Enforces the building, electrical, plumbing, mechanical, and sign codes for
new or altered buildings. It also approves construction plans and authorizes changes of occupancy.
Permit Application Center - The centralized Permit Application Center (PAC) offers assistance and
issues the following permits and licenses:
Building                    Facility Parking                     All City Licenses
Electrical                  On-street Parking                    House Moving Permits
Mechanical                  Sign Permits                         Mobile Home Placement Permits
Plumbing                    Application for Liquor Licenses      Alarm Permits (Police & Fire)
Residential Parking         Misc Fire Department Permits
CITY OF SALEM INFORMATION GUIDE                     E1                                              Page 13


                                     Compliance Services Division
                                             Room 320
                                                                                           503-588-6241
Compliance Services Administrator: Brady Rogers                                      503-588-6242 x7408
Senior Enforcement Officer: Patrick Long                                             503-588-6421 x2026
Staff Assistant: Susannah Bishop                                                     503-588-6242 x7589
Office Assistant: Stephanie Wile                                                     503-588-6242 x7492
The Compliance Services Division is the enforcement body for the Community Development
Department, and is the main enforcement body for Salem Municipal Code. This division routinely
inspects and licenses multi-unit housing, and responds to housing complaints at non-licensed properties.
It also enforces health and nuisance codes; junk and solid waste violations; dangerous and derelict
buildings; grass, weed, and tree ordinance offences; industrial noise and noise variance work; drug lab
abatement; zone code violation cases; building code enforcement; and other duties as necessary to aid
and support the Salem Police Department and Salem Public Works Department.
                                           Planning Division
                                              Room 305
                                                                                            503-588-6173
URBAN PLANNING ADMINISTRATOR: Glenn W. Gross                                                    Ext. 7506
Assistant Urban Planning Administrator: Judith Moore                                           Ext. 7556
Principal Planner (Long Range Planning): Cecilia Urbani                                         Ext. 7508
Senior Planner (Current Planning): Vacant                                                       Ext. 7556
Administrative Analyst: Dave Gulledge                                                           Ext. 7526
Staff Assistants: Judy Copeland                                                                 Ext. 7523
                  Helen Beckman                                                                Ext. 7513
                  Deb Meaghers                                                                  Ext. 7543
The Planning Division includes three functional areas: current planning, long-range planning, and
geographic information systems.
Current planning - Includes zoning, subdivision and annexation administration. Involves providing
information, processing applications for zone changes, conditional uses, variances, adjustments, partitions,
subdivisions, planned unit developments and annexations; preparing staff reports, and revising the
development ordinances.
Long-range planning - Includes coordinating regional planning efforts with the City of Keizer and Marion
and Polk counties, and participates in regional transportation and land use subcommittees of the Mid-
Willamette Valley Council of Governments and other jurisdictions. Also includes developing residential
design standards to minimize the impact of new development in existing neighborhoods, and streamlining
the current code.
Geographic Information System (GIS) - Provides mapping and analysis services for Community Services,
Urban Development, Building and Safety, and the CD Planning Division. Maintains the Comprehensive
Plan and zoning databases.
                                            Airport Division
                                             McNary Field
503-588-6314
AIRPORT ADMINISTRATOR: Alan Alexander                                                   503-589-2057
Superintendent: Thomas Franklin                                                         503-589-2058
Staff Assistant: Kathy Sime                                                             503-588-6314
This division provides administration and operational control at McNary Field and associated industrial
areas. The division also is responsible for air service development, airport marketing, airport
maintenance, intergovernmental air transportation coordination, lease management and airport
development. The division also provides staff assistance to the Airport Advisory Commission.
CITY OF SALEM INFORMATION GUIDE                    E1                                            Page 14


         PARKS, RECREATION, AND COMMUNITY SERVICES DEPARTMENT
                                  Office of Director
                                      Room 300
                                                          503-588-6261
DIRECTOR: Barbara Roberts                                     Ext. 7579
Staff Assistant II: Cynthia Klein                            Ext. 7573
This department's focus is on improving the quality of life within the city's neighborhoods, addressing
housing, parks and recreation services, social services, human rights, youth development, and programs
for senior citizens. This department also works closely with other City departments in the City’s efforts
to improve the livability of the neighborhoods.

                                      Salem Housing Authority
                                       360 Church Street SE
ADMINISTRATOR: Jerry Croft                                                                503-588-6452
Office Supervisor: Linda Gregg                                                            503-588-6453
The Housing Authority develops and administers housing assistance programs for low-income
households within the Urban Growth Boundary surrounding and including the cities of Salem and
Keizer. About thirty-six hundred families, seniors and disabled persons receive long-term rent
assistance or live in units that are owned by the Authority. About seven hundred families live in units
owned or managed by the Authority; the remainder receive rent subsidies to live in privately owned
rentals. In addition, the Authority, using funds from a variety of sources, provides one month of rent
assistance each year to nearly two hundred families who are homeless or at risk of becoming homeless.
Another two hundred families receive cash assistance to pay security deposits to gain access to
affordable rental housing. The Authority links numerous family stabilization and self-sufficiency
programs with rent assistance programs to facilitate families moving towards economic independence.
About seven thousand families are now on Housing Authority lists waiting for rent assistance. Waiting
times vary from just a few weeks up to twenty-four months. In addition to rental income, the Authority
receives federal, state and local funds to provide affordable rents. The Housing Authority staffs the
Housing Advisory Committee, the Emergency Housing Network, the Family Stabilization Council, two
nonprofit corporations and ten resident councils.

                                   Parks and Recreation Division
                                  1460 20th Street SE, Building 14
PARKS AND RECREATION MANAGER: Randy Dixon                                                 503-588-6261
Parks Maintenance Management                                                              503-588-6336
Parks Superintendent: Scott Rogers                                                            Ext. 6284
Staff Assistant: Tami Patterson                                                              Ext. 7778
Office Assistant: Ruth Rocha                                                                  Ext. 6336
Administrative Analyst: Toni Whitler                                                          Ext. 6304
Accounting Assistant: (vacant)
Volunteer Coordinator: Tibby Larson                                                       503-589-2197
Project Coordinator: Keith Keever                                                            Ext. 6383
The goal of the Parks Maintenance Management Section is to provide clean and safe park facilities for
Salem citizens. The Section supports City goals and objectives by providing services in the following
areas:
#      Park planning, acquisition, development.
#      Park maintenance and irrigation services for 1,821 acres of park and open space areas including:
              • Building and structural inspection, and maintenance
CITY OF SALEM INFORMATION GUIDE                    E1                                            Page 15


              • Shrub, plant and ground cover inspection, maintenance and care
              • Major facility repairs and construction in the Salem park system
              • Reservation, historical and special area responsibilities
              • Sensitive Area management.
              • Integrated Pest Management (IPM) Program
#      Wetland/Stream Bank Restoration Program - maintain the city permitted wetland mitigation and
       stream bank restoration projects.
#      Urban Forestry Program for the maintenance, care and service of 126,000 street trees, resulting
       in Salem being the proud recipient of the Tree City U.S.A. award annually since 1976.
#      Supplemental labor and volunteer coordination of 140,794 hours recorded in 2004-05
       (equivalent to 68 full time employees)

These areas provide a backdrop for a wide variety of cultural, recreational and educational opportunities
for the community.

Recreation Management Services                                              503-588-6261
RECREATION SUPERINTENDENT: Bruce Bolton                                         Ext. 7580
Recreation Coordinator: Becky George                                           Ext. 7577
Recreation Coordinator/Softball: Billy Powers                                   Ext. 7578
Recreation Specialist/Aquatics: Jon Preis                                       Ext. 7575
Recreation Specialist/Youth Sports/Neighborhood Recreation: Melinda Mokalla     Ext. 7576
Recreation Specialist/Youth Sports: Brad Falcon                                Ext. 7217

This Section is the leisure services component of the Parks and Recreation Division and is responsible
for the planning, coordination, delivery, and evaluation of community recreation programs and services.
This section also oversees the community use of parks, streets, public open spaces, ballfields,
gymnasiums, and pool facilities. Resources are augmented by developing community partnerships,
extensive use of volunteers, coordination and technical assistance to other jurisdictions and community
service groups, and the development of revenue sources to offset direct program costs.

The Recreation Management Section is divided into multiple program service areas including, but not
limited to, Neighborhood Recreation, Youth Sports, Public Events, Aquatics, Softball, and the Salem
Senior Center.

Salem Senior Center - 1055 Erixon Street NE
DIRECTOR: Marilyn Daily                                                                   503-588-6303
Resource Development Coordinator: Andrew Toney
Volunteer Coordinator: Holli Crown
Staff Assistant: Kris Yates
This section operates the Salem Senior Center as a focal point for senior programs and services without
any requirements for membership fees. The Center, overseen by the Senior Center Advisory
Commission, offers a broad range of activities and services for seniors ages 50 and older. All aspects
of Center operations are supplemented heavily by cooperative working relationships with volunteers,
other senior service agencies, and community organizations. The Center offers health services, meals
and nutrition programs, information and referral, counseling, education, recreational/social activities,
special events, and special support services. Extensive dependence on volunteers and fund-raising
activities are required to operate the center.


                         Neighborhood and Community Services Division
CITY OF SALEM INFORMATION GUIDE                     E1                                             Page 16


                                               Room 300
Administration                                                                             503-588-6261
MANAGER: Jan Calvin                                                                            Ext. 7583
Staff Assistant II: Debbie Kees                                                                Ext. 7527
This division strives to meet the goals of City Council to preserve and enhance the quality of life for all
Salem residents and to provide for effective and efficient city government. These goals are pursued by
utilizing innovative programming and new technologies, professional involvement to keep abreast of
the most current trends, staying attuned to the pulse of the community, involving and encouraging
citizen participation in government, and working hand in hand with neighborhood associations and
actively pursuing new partnerships and collaborations to find more focused, integrated, and coordinated
methods of meeting the community’s needs.
The Neighborhood and Community Services Division is organized functionally into four sections: 1)
Administration; 2) Neighborhood Support; 3)Youth Prevention; and 4) Human Rights and Relations,
and Social Services.
Administrative responsibilities include the overall management of the Division; budget development
and control; personnel administration, ongoing evaluation of efficiency and effectiveness of delivery
methods and procedures; contract administration; program administration; special projects; support to
neighborhood associations, Boards, Commissions, and special task forces and committees; public
information; and communication with advisory groups, other governmental jurisdictions, and the public.

Human Rights and Relations
HUMAN RIGHTS MANAGEMENT ANALYST: Marilyn Johnston                                          503-588-6261
Provides support to the Human Rights and Relations Advisory Commission. Assists citizens with human
rights concerns; promotes harmonious interracial relationships among community groups; examines
sources of tension, practices of discrimination, and acts of prejudice within the City of Salem; maintains
an effective response system for human rights complaints, including conciliation services; and reports
to the City Council and recommends action regarding human and civil rights issues.

Neighborhood Response Effort
Neighborhood Services Analyst: Jessica Loewen Preis                                             Ext. 7529
the SESNA and Highland Neighborhood Response Efforts

Neighborhood Services
Neighborhood Services Specialist: Annie Battée                                                  Ext. 7522
Neighborhood Services Specialist: Rachel Dixon                                                  Ext. 7503
Neighborhood Services Specialist: Vacant                                                        Ext. 7588
The Neighborhood Services staff provide support to Salem’s nineteen (19) neighborhood associations,
as well as Salem Neighborhoods, Inc. (SNI). Services include the Neighborhood Liaison Program;
publishing Community Connections monthly; publishing 19 neighborhood association annual
newsletters; orientation and training for neighborhood association chairs and board members; support
for Chapter 64 compliance; facilitating citizen/City linkages and partnerships; mailings and meeting
notices; distribution of City Council materials to neighborhood associations; and referrals and other
forms of citizen assistance.
CITY OF SALEM INFORMATION GUIDE                   E1                                           Page 17


Social Services
ADMINISTRATIVE ANALYST III: Angela Carey
Provides support to the Social Service Advisory Board. Identifies the social service needs of the
community and develops recommendations and solutions to meet those needs; monitors and evaluates
social service programs funded by the City of Salem; advises the City Manager and City Council in the
area of social service fiscal and program responsibilities.

Youth Development
Youth Development and Prevention Coordinator: Brent DeMoe                             Ext. 7521
The Youth Development staff provide support to the Salem Youth Advisory Commission; coordination
of the REACH Club drug prevention program, the middle school POWER Program, the Teen Activity
Network, Teen Volunteer Fair, summer adventure camps; and connections with community and
governmental groups addressing youth issues.

                                       FIRE DEPARTMENT
                                        370 Trade Street SE
FIRE CHIEF: Greg Keller                                                                 503-588-6245
The mission of the Salem Fire Department is to protect lives, property and the environment, while
placing safety and service above all else. This is accomplished through emergency medical response,
fire suppression, fire prevention, public education, hazardous materials incident mitigation, emergency
services and disaster management. These services are provided to the highest possible level with the
resources allocated by its governing body.

The Fire Department is administered through four divisions: Administration Services, Emergency
Operations, Fire and Life Safety, and Emergency Medical Services.

                                      Administration Services
FIRE CHIEF: Greg Keller                                                                 503-588-6245
Management Analyst II: Kacey Duncan                                                     503-588-6153
Administrative Analyst II: Vickey Dosier                                                503-588-6245
The administration division's primary function is to provide policy direction and resources in support
of all other fire department divisions. This includes management, fiscal, human resources,
administrative, research, information systems and other support functions.

                                  Emergency Operations
DEPUTY FIRE CHIEF: Mike Niblock                                                         503-588-6152
North Battalion Chiefs: Brian Hoaglin, Frank Stephenson, Steven Berkson                 503-588-6412
South Battalion Chiefs: Robert Davis, Scott Parker, Tom Nelson                          503-588-6413
The emergency operations division provides fire suppression, basic and advanced life support, technical
rescue services (including high angle, confined space, trench and water), hazardous materials release
responses, and airport fire protection through ten neighborhood fire stations.

DIVISION CHIEF, SAFETY & TECHNICAL SERVICES: Reed Godfrey                                503-588-6280
Safety & technical services provides a department safety officer at emergency incidents to ensure scene
integrity is maintained and coordinated actions are performed in a safe manner. The division is also
responsible for the Hazardous Materials Response Team and coordinating the hazardous materials
incident reporting process.
CITY OF SALEM INFORMATION GUIDE                      E1                                              Page 18


TRAINING CHIEF: Craig Snively                                                                503-588-6113
The training division provides or coordinates all training functions and activities for the department.
This includes over 16,000 hours of annual training in areas such as wildland firefighting, rope rescue,
water rescue, confined space rescue and extrication of patients from motor vehicles. Also provided
annually is training in aircraft firefighting, breathing apparatus use, hazardous materials awareness and
operations, building construction, fire suppression, and emergency medical technician training.

                                            Fire and Life Safety
DEPUTY CHIEF, FIRE AND LIFE SAFETY: Joe Parrott                                              503-589-2130
Fire and life safety division is responsible for enforcement of Oregon State Fire Marshal's Administrative
Rules, fire code as amended by the city, and Fire and Life Safety portions of the Uniform Building Code.
The division carries out its activities through the city's plans review process and on-going fire inspection
programs. The division is also responsible for fire cause investigations, coordination of the fire reporting,
inspection of state properties, coordination of the department's public education and juvenile firesetter
intervention programs, and the department’s public information program (media releases).

EMERGENCY PREPAREDNESS MANAGER: Roger Stevenson                                              503-763-3331
This program encompasses disaster preparedness and emergency management issues citywide. This
includes responsibility for the City's Emergency Management Plan and Annexes, maintaining equipment
and supplies, and overseeing the Emergency Operations Center (EOC), and planning disaster scenario
drills and training.
                              Emergency Medical Services
EMS COORDINATOR: Mike Heffner                                                                503-588-6415
Management Analyst II: Susan Chase                                                           503-588-6288
This division provides direction for the delivery of basic and advanced life support services. Additional
responsibilities of this division are: the collection of revenues generated through ambulance billing and
Capital Fire Med, evaluation of emergency medical services through continuous quality improvement,
development and analysis of pre-hospital treatment protocols and the administration of private contract
transport services within Salem’s ambulance service area.

                          HUMAN RESOURCES DEPARTMENT
                                          Room 225
HUMAN RESOURCES DIRECTOR: Constance Munnell                                                  503-588-6162
Administrative Analyst II: Allison Pavelek                                                   503-588-6162
The Human Resources Department provides centralized personnel services for all City Departments and
Salem Housing Authority.          Services provided by Human Resources include all selection and
recruitment activities, centralized personnel records, tuition reimbursement, employee suggestion award
program, Civil Service for Fire Fighters, Board of Ethics, all matters pertaining to City
employer/employee labor relations, employee benefits, classification and pay, organizational
development and training, and the Risk Management function. The Department is divided into four
functional areas: (1) General Human Resources Administration, (2) Labor Relations, (3) Benefits
Administration, and (4) Risk Management.

                      General Human Resources Administration
HUMAN RESOURCES OPERATIONS
MANAGERS: Paul Gonzales                                                                      503-588-6162
Human Resources Analyst: Franklin Felizardos, Kirstin Madigan                                503-588-6162
This division is responsible for recruitment and selection activities for all City positions. It also assists
CITY OF SALEM INFORMATION GUIDE                      E1                                              Page 19


departments in the City and the Salem Housing Authority in active recruitment for all positions, identifying
qualified applicants, and developing assessment tools. Applications for open position are available and
accepted by the Department, including Fire Civil Service positions. The Department also houses centralized
Personnel files for all City employees. The Human Resources Director also coordinates Board of Ethics
requests. This division also provides services to departments relating to classification and compensation
issues, training, and employee performance appraisal administration, internal Civil Rights investigations
and organizational studies.

                          Labor Relations
LABOR RELATIONS ADMINISTRATOR: Vacant                                                        503-588-6162
This division handles issues pertaining to collective bargaining and labor negotiations, grievance
processing, employee discipline and grievance, civil rights investigation and interest arbitration. Most
City employees are represented by four unions, International Association of Firefighters, Local No. 314
(AFL-CIO); Salem Police Employees’ Union; 9-1-1 Professional Communications Employee’s
Association and the American Federation of State, County and Municipal Employees, Local No.
2067/Council 75 (AFL-CIO).

                          Benefits Administration
BENEFITS MANAGER: Dennis Engelhard                                                           503-588-6162
This division administers City employee benefits which include: medical, vision and dental insurance,
State and Federal Medical Leave Act, COBRA, HIPPA, Long Term Disability Insurance, retirement,
deferred compensation, life insurance, and the employee assistance program.

                                           Risk Management
RISK MANAGER: Sharee Emmons                                                                  503-588-6132
This division is responsible for administering the City’s Workers’ Compensation program, loss
prevention/control, OR-OSHA, employee right-to-know, safety committees, unemployment insurance,
excess insurance, claims processing, public liability.

                    INFORMATION TECHNOLOGY DEPARTMENT
                                   690 Ferry Street SE
DIRECTOR: Ida Salazar                                                                        503-588-6351
Administrative Analyst: Erin Grimm                                                           503-763-3400
Management Analyst: Chad Hammer                                                              503-588-6474
The Department of Information Technology provides a full range of information technology services
to all City departments and some services to Salem Housing Authority. The Department has two major
divisions: Network Services and Systems and Programming.

                                            Network Services
MANAGER: Craig Cole                                                                          503-588-6342
This division is responsible for all aspects of the Wide Area Network (WAN), the wireless networks,
centralized servers, personal computers, network connectivity, access to the Internet, e-mail system, network
security, anti-spam and anti-virus systems.

                      Printing and Reprographics Division
                               1455 22nd Street SE
SUPERVISOR: Marnel Goforth                                                                   503-588-6033
The Printing and Reprographics Division is responsible for the internal printing of the City of Salem,
CITY OF SALEM INFORMATION GUIDE                    E1                                             Page 20


including desktop publishing, photocopying, and offset printing; and operating the City-wide
mail/messenger/microfilm service. Reservations for use of City vehicles by Civic Center staff are also
part of this Division's function.

                                     Systems and Programming
MANAGER: Don Horschuch                                                                     503-588-3418
This division provides programming and database administration services for the City’s Financial
Information Management System (which includes the Human Resources and Payroll systems); Fleet and
Inventory; Permit Application; and others.

                                 Geographical Information Systems
SUPERVISOR: Susan Blohm                                                                    503-588-3411
This division is responsible for maintaining the central functions of the City’s Geographic Information
System (GIS).

                       Telecommunications
TELECOMMUNICATIONS MANAGER: Melissa Groff                                                  503-588-6351

                                      LEGAL DEPARTMENT
                                           Room 205
CITY ATTORNEY: Randall Tosh                                                                503-588-6003
Office Supervisor: Sue Holcomb                                                             503-588-6003
The City Attorney acts as legal counsel for the City (Council, Manager, boards and commissions, and
departments); the Urban Renewal Agency; the Housing Authority of the City of Salem, Oregon; and
the Hospital Facility Authority of the City of Salem, Oregon. The Attorney is responsible for civil and
criminal litigation, appeals, legal advice, and document review and preparation.

CITY RECORDER: Kathy Hall                                                                  503-588-6097
Deputy Recorder: Kellie Whiting                                                            503-588-6097
The City Recorder is the official custodian of all City records and is clerk of the Council, Urban Renewal
Agency, and Housing Authority. The Recorder prepares agendas and attends all meetings of the Council,
Urban Renewal Agency, and Housing Authority and takes minutes of the proceedings; files City documents
and records; prepares and distributes all Salem Revised Code amendments, schedules and gives legal notice
of public hearings before City Council; and performs duties connected with City elections. The Recorder
is City Historian, City Archivist and Records Manager, and manages the retention and/or destruction of all
City records.

                                    SALEM PUBLIC LIBRARY
585 Liberty Street SE
DIRECTOR: Gail Warner                                                                      503-588-6071
The Salem Public Library provides information and education services. In addition to a comprehensive
book collection, the Library is fully computerized and offers free public access computers and free
training on many computer programs. Services are developed for individuals with special needs and
who have difficulty reaching the Library. In its role as community center for knowledge, ideas, culture,
and leisure time pursuits, the library presents exhibits, educational programs, concerts, lectures, films,
video programs, and electronic data. The Library also participates with 17 other libraries in the region
to provide service to residents in the CCRLS (Chemeketa Cooperative Regional Library Service)
district.
CITY OF SALEM INFORMATION GUIDE                     E1                                              Page 21


                                             Administration
MANAGER: Chad Reisig                                                                        503-588-6064
Staff Assistant: Elizabeth Hughes                                                           503-588-6071
Office Assistant: Lynette Osborne                                                           503-588-6071
The Library Administration is responsible for the Library's budget. Included within this responsibility
is procurement, fiscal budgeting, and contract administration. Additionally, the Administration
coordinates meeting room schedules, facility maintenance, volunteers, public relations, and Library
security.

                                   Reference/Information Division
SUPERVISOR: Vacant                                                                          503-588-6183
The Reference/Information Division has the responsibility for finding information in response to in-
person, telephone and email requests by individuals, businesses, and government. Electronic and web
based services are increasingly important tools for this operation. Staff evaluate the existing collection
and purchase adult fiction and nonfiction, reference books, audio-visual media, downloadable
audiobooks, magazines and electronic and online database services. Other major responsibilities include
borrowing materials through interlibrary loan, maintaining CD-ROM and microfilm collections, and
managing public access Internet terminals. Staff coordinate adult education and cultural programs and
exhibits. Free Internet and other computer classes are offered to the public. The division also selects
adult fiction titles.
The Audio-Visual Center was developed in 1984 to provide community access to the rapidly changing
variety of information formats and hardware. Library users have access to computers, software, video
cassettes, DVDs, audio cassettes, recorded books on tape and CD, and compact discs at the Center.

                                      Outreach Services Division
                                                                                            503-588-6183
The Outreach Services Division provides library service to patrons residing outside the immediate area
of the Central Library and to disabled and homebound persons. This is accomplished through the
Bookmobile, which stops at 30 locations throughout Salem on a rotating schedule, and through
Operation Bookshelf, a program in cooperation with the Assistance League of Salem whereby books
are selected and delivered to shut-in patrons. The West Salem Branch Library and the development of
Adult Programs for the Central and West Salem branches is managed by the Outreach Services Division.

                                        Youth Services Division
SUPERVISOR: B.J. Quinlan                                                                    503-588-6039
The Youth Services Division provides library service to young people. Responsibilities include: selection
of books and AV materials for children and young adults; story, craft, film, and special programs for youth;
tours for classes; reader service and reference assistance to children and adults working with young people;
early literacy training for parents and teachers, and outreach to help fill community needs.
PROJECT READ brings the library to Salem-Keizer first graders. A specially equipped bookmobile
visits all public elementary schools in the district. Each student is given an opportunity to receive a
library card and check out a book and is awarded a "reader" button when visiting the central library.
The goals of the program are to introduce the library and encourage community literacy. Since 1984
the Assistance League of Salem has provided volunteers and major funding to support the project.
The Children's Discovery Room-established in 1986 through a grant from the Salem Downtown Rotary
Club provides hands-on learning experiences for children. Four new exhibits are installed each year. The
Discovery Room is primarily staffed by volunteers and is open about two-thirds of the library's hours.
CITY OF SALEM INFORMATION GUIDE                   E1                                           Page 22


                                         Technical Services
SUPERVISOR: Doug Yancey                                                                 503-588-6020
The Technical Services Division is responsible for placing and receiving orders, and classifying and
processing all library materials for public use. The division also maintains the master list of library
holdings and the public computerized catalogs. Responsibilities also include repairing and rebinding
damaged materials; withdrawing badly worn, lost, or outdated materials from the collection; overseeing
technical functions for library materials security; and managing the magazine collection and public
access to it.

                                     POLICE DEPARTMENT
                                          Room 130
                                         Office of the Chief
CHIEF OF POLICE: Jerry Moore                                                            503-588-6080
Office Supervisor: Ruth Ann Stellmacher                                                 503-588-6100
The Chief of Police is responsible for the allocation and management of all department resources,
development of policy and procedures, and the supervision of primary divisions.

                            Investigations Division
COMMANDER: Deputy Police Chief Steven Bellshaw                                         503- 588-6026
The Investigations Division includes Criminal Investigations, Community Response Section, and
Special Operations. Within these sections are the following services: Persons Crimes, Property Crimes,
Identification Laboratory, Youth Services Unit, Cadets, Drug Enforcement Unit, Gang Response Team
and Graffiti Abatement, Community Response Team, Drug Activity Response Team, Crime Prevention
and Volunteers.

                                Patrol Division
COMMANDER: Deputy Police Chief Debbie Baker                                             503-588-6425
The Patrol Division includes Field Operations, Traffic Control Unit, Downtown/Transit Bicycle Team,
Telephone Reporting Office, Domestic Violence Team, K-9 Unit and Special Teams (SWAT, Hostage
Negotiations, Bomb Team, Mobile Response Team).

                                Support Division
COMMANDER: Deputy Police Chief Lyle Gembala                                             503-588-6410
The Support Division includes Management Resources, Personnel and Training, Planning and Research,
Property Control, Accreditation, Transport Services, and Internal Affairs.

                                     Communications Division
DIRECTOR: Mark Buchholz                                                                 503-763-3333
The Communications Division is responsible for operation of the 9-1-1 Emergency Response Program,
and the dispatch of emergency and non-emergency calls for 20 police and fire agencies in Marion and
Polk counties. This division is also responsible for Police Records and Radio Communications.
CITY OF SALEM INFORMATION GUIDE                     E1                                             Page 23


                            DEPARTMENT OF PUBLIC WORKS
                                   Office of Director
                                       Room 325
INTERIM DIRECTOR: Peter Fernandez                                                           503-588-6044
Staff Assistant: Linda Nelson                                                               503-588-6008
The Public Works Department is managed by a six-person management team consisting of the Director,
and five division managers: Assistant Director, City Engineer, Operations Services Manager,
Wastewater Treatment Services Manager, and Transportation Services Manager.

                                        Administrative Division
ASSISTANT DIRECTOR: Vacant                                                                  503-588-6008
Department Support Services
Office Supervisor: Margo Moore                                                             503-588-6211
This group provides general administrative and support services for all divisions of the department
housed in the Civic Center and the Salmon Run Office. Includes reception, response to public inquiries,
document preparation, permit issuance, general bill paying, and filing of department records.

Development Services Section
Chief Development Services Engineer: Glenn Davis                                            503-588-6211
The development function is responsible for the review and processing of development proposals, land
use changes, construction permits, and building plans. The Permit Activity Center (PAC) provides "one-
stop" plan approval, permits, and field inspections as well as customer information services on Public
Works issues. Under the general category of development review, proposed actions are reviewed for
presence/adequacy of public facilities and conformance to City standards. Conditions of approval
typically require the private developer to build public facilities and donate them to the City.
Inspection Section - The Inspection Section provides inspection for sewer, storm drain, and sidewalk
installations of all residential and commercial construction projects. They also inspect the work performed
by franchise companies (power, telephone, television cable, etc.) within the public right-of-way.

The section also manages the City's cross connection control program which helps protect the City's
water supply from contamination. In addition to their inspection duties, the section responds to a number
of different types of customer inquiries.

Utility Planning Section
Chief Utilities Engineer: Steve Downs                                                       503-588-6211
The Utility Planning Section works with the City's long-range master plans for water, sewer, and storm
water facilities and the financial feasibility studies that are necessary to implement these utility plans.
They provide computer modeling of the utility systems for the rest of the department, assist in setting
priorities for construction of improvements, and keep the Master Plans current.

Water Resources Section
Water Resources Program Manager: Nitin Joshi                                               503-588-6211
The section is tasked with spearheading the Citywide Endangered Species Act (ESA) response, the
Wetland Mitigation Banking Program, and the Riparian Restoration Program. This section is also
responsible for facilitating approval of the Public Works Department’s regulatory agency permits for
environmental compliance in the Capital Improvement Programs relating to water resources, drinking
water, wastewater, and drainage systems.
CITY OF SALEM INFORMATION GUIDE                   E1                                            Page 24


                                  Engineering Division
Room 325, Civic Center, and Salmon Run Office (471 High Street SE, Suites 100 & 200)
CITY ENGINEER: Jim Bonnet                                                     503-588-6211
The Engineering Division is responsible for providing full service project management of the City's
capital construction budget through the design and construction process, inspection of the permitted
construction program, and maintenance of a Records and Geographical Information System (GIS).

These services are provided through professional engineers, surveyors, engineering technicians,
construction inspectors, GIS technicians, and clerical staff.

Engineering Administrative Services
Office Supervisor: Tammi Starrs
The Engineering Administrative Services Program encompasses administration and support services for
the Engineering Division. Duties include budgeting and financial management, standards review and
development, construction plan approval, program development and review, standards review and
development, construction plan approval, program development and review, management of special
projects, response to public inquiries on projects, contractor payments, filing of project records, and
other general office responsibilities.

Engineering Project Management Teams
ASSISTANT CITY ENGINEER: Brian Martin                                                    503-588-6211
ASSISTANT CITY ENGINEER: Keith Kuenzi
ASSISTANT CITY ENGINEER: Cliff Serres, AIC
There are three Engineering Project Management teams, each led by an Assistant City engineer and
staffed by professional engineers, junior engineers, and CAD technicians. They perform full service
project management of in-house designed public works construction projects through both design and
construction phases. A large portion of the work is contracted out to private industry consultants
involved in either the design or construction phases. The City engineering staff monitors and manages
the consultants to assure quality and adherence to City standards.

Engineering Technical Services
Construction Engineer: Don Whitehurst                                                    503-588-6211
City Surveyor: John Nemecek
The Engineering Technical Services program encompasses records/surveying and construction
inspection.

Records/Surveying - The Records/Survey section is responsible for maintaining a comprehensive GIS
database of all public infrastructure overlaying a controlled land parcel and photo map base, production
of GIS products, checking of all land subdivisions by private development, checking and processing of
easement and warranty deed documents, and providing boundary, topographic, and construction
surveying in support of the Engineering Project Management program and other City Division and
Department programs.

Construction Inspection - This section provides construction inspection services in support of the
Engineering Project Management program and construction permit programs. Responsible for drafting
construction improvement agreements for the construction permit program and monitoring the program
to assure compliance. Performs contract administration on routine projects designed by the Engineering
Project Management teams. Participates in standards review and development.
CITY OF SALEM INFORMATION GUIDE                    E1                                             Page 25


                                         Operations Division
1410 20th Street SE
OPERATIONS SERVICES MANAGER: Paul Eckley                                503-361-2220, 503-932-6925(c)
Operations Division is responsible for operating, maintaining and repairing the City-owned
infrastructure (water, sewer, and stormwater). Operations Services has seven sections: Customer
Service, Facilities Engineering, Environmental Services, Water Facilities, Wastewater Collection
Facilities, Stormwater Facilities, and Wastewater Treatment. All operate from the City's Operations
Complex at 1410 20th Street SE or the Willow Lake Water Pollution Control Facility on Windsor Island
Road.

Operations Clerical Support
Support Staff Supervisor: Rebecca Shaw                                                     503-588-6331
Operations Support staff are responsible for payroll, accounts payable, and all other clerical duties as
assigned for Operations, Street Maintenance, Signs & Sweeping, and Traffic Engineering.
Customer Service
Customer Services Manager: Deborah Ingledew-Covington                                      503-588-6414
Customer Service is composed of account maintenance, utility customer service, and dispatching.

Account Maintenance - Responsible for water and sewer billing, collection of delinquent accounts, and
handling of customer inquiries and complaints.

Utility Customer Service - Includes water meter reading, turning on and off of customer accounts, and
resolution of high bill complaints.

Centralized Dispatching Services - For all Public Works functions, Dispatch is located at the City shops.
Twenty-four hours per day, seven days a week, the public may report any type of problem relating to
water, sewer, street, or stormwater systems to the duty dispatcher. After-hours requests are also received
for problems relating to Parks facilities, and other City facilities. In addition, the dispatchers monitor
the water and wastewater collection system's telemetering equipment which provides early warning of
operational problems.

Facilities Engineering
Facilities Engineer: Ken Roley                                                             503-588-6386
Facilities Engineering is responsible for maintenance engineering in Operations, and manages the
Environmental Services Section. It solves problems related to the operations and maintenance of
existing sewer, streets, water, and stormwater facilities. Examples are flooding, high or low water
pressures, emergency water supply pumping measures, and water/sewer lift stations power and pumping
efficiency improvements. The maintenance engineering section also reviews plans and represents the
interests of Public Works Operations for all new public facility construction projects.
Environmental Services
Environmental Services Supervisor: Jeanne Miller                                           503-588-6228
1755 22nd Street SE
The Environmental Services Program ensures compliance with State and Federal environmental
regulations through the enforcement of federal and local industrial pretreatment standards, response to
sewer overflows and bypasses, response to accidental spills to the sanitary sewer and stormwater
facilities, and emergency response to hazardous material spills in the public right-of-way.
Environmental Services also investigates illicit discharges to the storm and sanitary sewer systems.
CITY OF SALEM INFORMATION GUIDE                     E1                                              Page 26


Water Services
Water Services Manager: Sophia Hobet                                                        503-588-6483
The City of Salem's water system provides an excellent quality and quantity of drinking water for
domestic, business, industrial, irrigation, and fire protection through the following functions:

Water Distribution - Maintenance and repair of water mains and services; leak detection and repair; fire
hydrant repair and maintenance; valve repair and maintenance; response to the public on such items as
pressure and flow inquiries, line location, and water meter repairs, maintenance, and replacement;
provides for the installation of new water services and large taps for water system expansion.

Water Treatment and Supply - Monitors the raw water quality of our watershed; operates and maintains
Geren Island Water Treatment Facility, Franzen Reservoir, Aquifer Storage and Recovery System
(ASR), and the Turner Control Facilities; continuously monitors finished water quality through routine
and special sampling of water pumps and controls; maintains and operates 20 water pump stations, 18
reservoirs, 5 in-town wells, and the computer-based control center that continuously monitors the water
system.

Wastewater Collection Services
Wastewater Collection Services Manager: David Prock                                         503-361-2218
The City of Salem’s wastewater collection system provides for the safe removal and conveyance of
sewage within the Salem/Keizer Urban Growth Boundary and the City of Turner, to the wastewater
treatment plant, through the following functions:

Cleaning - Provides routine and emergency cleaning of the sanitary sewer system consisting of
approximately 750 miles of pipelines and nearly 16,000 manhole structures. Also provides scheduled
and emergency cleaning of the stormwater piping system consisting of approximately 430 miles of
pipelines and 13,000 catch basins.

TV Inspection - Provides video inspection to determine the condition of the existing and new sanitary
sewer and stormwater pipelines. Also provides chemical sealing of leaky pipelines by internal injection
of grout.

Collection System Maintenance - Repairs wastewater collection system pipelines and manholes to
extend the serviceable life of the system.
Operation and Technical Services - Performs flow monitoring of sanitary sewers and NPDES storm
monitoring of the stormwater system. Provides technical support to the Services’ field personnel and
operates the wastewater collection system at optimum levels during periods of high flows to minimize
sanitary sewer overflows.
WW Pumps and Controls - Responsible for the maintenance and operation of 29 wastewater pump stations,
and the operations control center. The Supervisory Control and Data Acquisition (SCADA) system enables
staff to closely monitor the operation of the wastewater collection facilities 24 hours a day.
Stormwater Facilities
Stormwater System Manager: Sam Kidd                                                         503-589-2156
Provides maintenance and operating services covering 175 miles of streams and open channels, 428 miles
of piped systems, five large regional detention basins, two dams, 20,000 structures, three fish ladders, one
fish screen, and over 600 local detention systems which help to reduce flooding in the urban area.
CITY OF SALEM INFORMATION GUIDE                     E1                                              Page 27


                            Wastewater Treatment Division
                      Willow Lake Water Pollution Control Facility
                              5915 Windsor Island Road N
Wastewater Treatment Services Manager: Francis Kessler                                      503-588-6380
The Wastewater Treatment Plant section is located at the Willow Lake Treatment Plant whose five
functions are: Administrative, Operations, Maintenance, Biogro, and Environmental Lab.
Operations - The Operations Program operates various treatment processes 24 hours a day, 365 days
a year, to meet the water quality requirements to protect the Willamette River, set by the Oregon
Department of Environmental Quality and the Environmental Protection Agency.

Maintenance - The Maintenance Program provides effective and efficient preventive and corrective
maintenance to ensure that all electrical, mechanical, and instrumental treatment plant equipment are
operated on site with minimal downtime.

Biogro - The Biogro Program ensures all residual biosolids generated by the treatment processes are
beneficially reused in an effective and efficient manner consistent with State and Federal regulations.

Environmental Lab - The Laboratory Program provides laboratory testing support services for operation
of the wastewater plant/collection system and drinking water treatment plant/distribution system, and
environmental compliance. The data generated is used to determine compliance with regulatory
requirements, sewer rates, process control, identification of unknown substances, and drinking water quality
analysis.

River Road Wet Weather Treatment Facility - This new facility is located at Salem’s North River Road
Park and is separate from the main Willow Lake Facility. It will process wet weather season excess
flow prior to discharging the treated and disinfected wastewater to the Willamette River. This facility
was constructed exclusively to prevent discharge of dilute untreated wastewater to the river under most
rainfall conditions and is the only permitted facility of this kind in the nation. It is operated and
maintained by Willow Lake staff.
                     Transportation Services Division
                         Room 325, Civic Center
TRANSPORTATION SERVICES MANAGER: Mark Becktel                                               503-588-6211
Transportation Services is responsible for all matters related to streets, traffic engineering, and
transportation planning for the City. It is organized into four sections: Traffic Engineering,
Transportation Planning, Streets Maintenance, and Signs & Sweeping.


Streets Maintenance Section
1410 20th Street SE, Building #2                                                            503-588-6063
Bruce Hildebrandt, Street Services Supervisor
The Streets Maintenance Section performs street pavement, curb, sidewalk, and shoulder maintenance
activities, including overlay paving, surface preservation treatments, utility trench patching, pothole
patching, pavement and base repairs, bridge repairs, shoulder and alley grading. Sidewalk repairs are
made in response to citizen complaints, although resources are severely limited. The Section is
responsible for snow plowing, sanding, and deicing of streets during snow and ice storms.
Signs and Sweeping Section
1410 20th Street SE, Building #4                                                            503-588-6063
Cliff Bash, Street Services Supervisor
CITY OF SALEM INFORMATION GUIDE                      E1                                              Page 28


The Signs and Markings Section is divided into two major responsibilities:

Street Cleaning - Maintaining a clean and safe street area for citizen use by sweeping and flushing street
surfaces, removing accidental spills, removing leaves each fall, and mowing city-owned lots and street
right-of-way for code compliance and to eliminate vision hazards. The adopt-a-street program is also
included in this function.

Signs and Markings - Responsible for the fabrication, installation, and repair of street signs, as well as
installation of all pavement markings, including striping, turn arrows, legends, and crosswalks.

Traffic Engineering Section
City Traffic Engineer: Kevin Hottmann                                                        503-588-6211
Traffic Engineering Section staff are responsible for designing and approving all traffic control devices,
striping, and parking restrictions in the city. Section staff administer the Citizens Advisory Traffic
Commission (CATC), provide traffic engineering design services, issue traffic-related permits (such as street
closures and right-of-way encroachments), administer the vision clearance program, and maintain traffic
volume database. Section staff are also responsible for managing and maintaining the City's signal system.
Malfunctioning signals should be reported immediately to Public Works Dispatch at 503-588-6063.

Transportation Planning Section
Transportation Planning Manager: Julie Warncke                                               503-588-6211
Transportation Planning Section staff administer and update the Salem Transportation System Plan.
Other duties include conducting transportation studies, bicycle and pedestrian planning, parking studies,
and coordination with regional transportation agencies and partners through the Salem-Keizer Area
Transportation Study (SKATS).

                            URBAN DEVELOPMENT DEPARTMENT
                                  350 Commercial Street NE
                                                                                             503-588-6178
DIRECTOR: Rick L. Scott                                                                          Ext. 7498
Assistant Director: John Wales                                                                   Ext. 7586
Office Supervisor: Anita Sandoval                                                                Ext. 7540
The Urban Development Department Director’s Office is responsible for ensuring that efficient and timely
support is provided to the City Council, Urban Renewal Agency Board, the Department’s four advisory
boards, and serves as primary support to the Mill Creek Implementation Committee (a joint committee
comprised of City of Salem, Urban Renewal Agency, and State of Oregon representatives). And, in
addition to overseeing all Revitalization, Housing & Federal Programs, and Real Estate projects, programs,
and transactions, the Director’s Office also manages the daily department operations, contracts, and
finances.
The Urban Renewal Agency is the implementing body for the City’s urban renewal program and
redevelopment projects. Urban Renewal activities are governed by the State per Oregon Revised
Statues, Chapter 457.

Management Analyst: Renee Frazier                                                   Ext. 7531
Finance staff develop and monitor the Department and the Urban Renewal Agency's annual budgets
and handle all receipt and expenditure documentation for dedicated program funds.

Business Investment Manager: Sheri Wahrgren                                                       Ext. 7595
CITY OF SALEM INFORMATION GUIDE                     E1                                              Page 29


The Business Investment Manager strengthens the Department’s effort to inform, guide, and assist
private developers/investors in applying for financial assistance through Department programs and/or
other public and private financial resources.

Contract Administrator: Philip Morris                                                       Ext. 7553
Contract Administration assists project coordinators in soliciting bids and developing, executing, and
administering contracts pursuant to federal, state, and local requirements.

Federal Programs Manager: Rena Peck                                                      Ext. 7546
The Federal Programs Section administers the City of Salem’s federal allocation of Community
Development Block Grant (CDBG) and HOME Investment Partnership (HOME) programs. CDBG and
HOME funds are provided by the U.S. Department of Housing and Urban Development (HUD) to fund
housing activities, community development projects and public improvements for the benefit of low to
moderate-income individuals, families and communities.

Real Estate Supervisor: John Gibson                                                              Ext. 7519
Acquiring and disposing of property is an essential function of the Real Estate section. The City’s property
needs are strategically evaluated to help realize neighborhood planning goals and fulfill Urban Renewal
Agency strategies. In addition to acquisition, disposition and management of City and Agency owned
property, Real Estate Services purchases right-of-way and public easements for City projects. This section
also manages real property lease transactions for the City “to”, and “from” private third parties.

Urban Development Project Manager: Vacant                                                       Ext. 7548
Urban Development Project Manager: Courtney Knox                                                Ext. 7516
Urban Development Project Manager: Jill Corcoran                                                Ext. 7549
The Revitalization Section provides support to the Urban Renewal Agency (Agency). Duties include
management of the City’s eight Urban Renewal Areas (Riverfront/Downtown; Pringle Creek; Fairview;
North Gateway; West Salem; Mill Creek Industrial Park; South Waterfront; and McGilchrist), all projects
and activities inside Area boundaries, other special projects, and support to advisory boards which make
recommendations to the Agency Board regarding resource allocation and project priorities. Program
emphasis in these areas is in response to community needs which were identified by citizens and prioritized
by the Common Council and the Urban Renewal Agency Board. Urban Development also oversees the
Salem Enterprise Zone Program.

								
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