MYPF Chapter 4 section 2 Resolving Consumer Complaints Sources of Consumer Reasons for consumer dissatisfaction are: Complaints Fraud is: Common Types of Fraud
Resolving Differences Between Buyers and Sellers
Document the process by:
The ___ways below to resolve differences. Return to the Place of Purchase Contact Company Headquarters Ways to find contact information are:
Consumer Agency Assistance
BBB is
Government Agencies
FDA
CPSC
Dispute Resolution
is:
Mediation is:
Arbitration is:
MYPF Chapter 4 section 2 Sources of dispute resolution programs:
Legal Options for Consumers Small Claims Court
First:
What is it?
Dollar amounts:
Jury, Judge, Lawyers?
Class-Action Suits
What is it?
Who is involved?
Who benefits and How?
Other Legal Alternatives
Where to find a lawyer?
What qualifications of the lawyer are important?
Cost?
Legal Aid Society is