To access or update your directory or emergency contact information, go to:
https://selfservice.uncc.edu/pls/BANPROD/twbkwbis.P_GenMenu?name=homepage
click “Enter Secure Area”
The Login page will appear:
Enter your UNC Charlotte ID and your pin. If you have never been in Self Service Banner before your pin will be your 6 digit birthday mmddyy, otherwise your pin is whatever you have previously set it to. If you have forgotten your PIN, click on Forgot PIN?
Please note, your menu may vary from the example given. Your menu will show all the features you have access to.
Select Personal Information to access and update your emergency contact and university directory information.
Personal Information Menu
Use Update Addresses & Phones to update your work and home addresses
Directory Info – for updating what you want displayed on the campus directories View Emergency Contact Info Update Emergency Contact Info
View Emergency Contact Info:
Update or add an emergency contact:
To enter multiple phone numbers, fill in this form and hit submit, then select New Contact and enter the information again, this time providing a different phone number.
Hit submit Changes to save
The Directory Profile allows you to choose if you would like your home address and phone to appear in the university directory
Check to display your address/phone or uncheck if you would prefer to not have your address/phone display in the directory
If your office or home address is incorrect, please return to the Personal Information Menu and select Update Addresses and Phones
Update your campus address and/or phone number:
To update your personal or campus address and phone select Current for the address that needs to be updated.
Update or Insert address information:
Make any necessary changes and hit submit. Please note, you can place a to/from date on your address