Clayton College _ State Universi

Document Sample
Clayton College _ State Universi Powered By Docstoc
					     The SACS Reaffirmation
    Quality Enhancement Plan




Clayton College & State University
   A Senior Member of The University System of Georgia
            Development of the
          Quality Enhancement Plan
                  The Quality
                 Enhancement
                  Plan Focus

                   Student
                 Engagement      QEP Themes
Implementation   and Success         and
  Strategies
                                Subcommittees

   Goals,
                                   Data
 Objectives &
                                  Analysis
   Targets
                  Surveys of
                   Students
            Development of the
          Quality Enhancement Plan
                  QEP Themes
                      and
                 Subcommittees

                   Student
                 Engagement
 The Quality                      Data
                 and Success
Enhancement                      Analysis
 Plan Focus


Implementation                   Surveys of
  Strategies                      Students
                    Goals,
                  Objectives &
                    Targets
      The Quality Enhancement Plan
            Subcommittees
1. Data Collection and Analysis
  This subcommittee works with the Office of Institutional Research
  to gather and analyze data related to student performance and to
  the impact of improved student engagement, intervention
  strategies, and advisement/mentoring resulting from enhanced
  faculty/staff awareness and involvement.
2. Student Success and Faculty Development
  This subcommittee investigates means of improving student
  success and engagement and to design related faculty
  development activities.
3. Intervention and Faculty/Staff Involvement
  This subcommittee investigates intervention plans and related
  faculty/ staff development activities.
4. Advisement and Mentoring
  This subcommittee investigates means of improving mentoring
  and advisement of students.
     The Quality Enhancement Plan
           Subcommittees

1. Data Collection and Analysis

   Michael Deis, Chair   School of Business
   Ginny Bass            School of Technology
   Lisa Eichelberger     School of Health Sciences
   Ronald Jackson        School of Arts & Sciences
   Tatiana Krivosheev    School of Arts & Sciences
   Donna McCarty         School of Arts & Sciences
   Kim Robinson          College of Information &
                         Mathematical Sciences
     The Quality Enhancement Plan
           Subcommittees

2. Student Success and Faculty Development

  Jean-Jacques Medastin, College of Information &
     Co-Chair             Mathematical Sciences
  Martha Wicker, Co-Chair Director of Center for
                          Instructional Development
  John Becsi              School of Technology
  Sandy Harrison          School of Arts & Sciences
  Susan Henry             School of Arts & Sciences
  Gary May                School of Business
  Jannie Shaw             School of Health Sciences
  Joyce Swofford          School of Arts & Sciences
      The Quality Enhancement Plan
            Subcommittees

3. Intervention and Faculty/Staff Involvement
   Jim Braun, Co-Chair        School of Arts & Sciences
   Kathy Garrison, Co-Chair   Center for Academic Assistance
   Renee Ahmann               School of Technology
   Diane Burns                Office of Enrollment Management
   Bates Canon                Counseling and Career Services
   Jeff Hammer                Director of Enrollment Services
   Jeff Jacobs                Student Life & Orientation
   Jyotsna Kinnard            College of Information & Mathematical
                              Sciences
   Deborah Meyer              Library
   Leslie Meadows             Center for Academic Assistance
   Charlcie Neal              Center for Academic Assistance
   Sue Odom                   School of Health Sciences
   Sharon Sellers             School of Arts & Sciences
   Victoria Miller            School of Business
   Michael Terapane           School of Arts & Sciences
   Monica Woodring            Student Member
     The Quality Enhancement Plan
           Subcommittees

4. Advisement and Mentoring

  Susan Sanner, Chair     School of Health Sciences
  Richard Clendenning     School of Technology
  Susan Hornbuckle        School of Arts & Sciences
  Mary Hudachek-Buswell   College of Information &
                          Mathematical Sciences
  James Mackin            Associate Provost
  Jean Meyers             Registrar’s Office
  Rhonda McLain           School of Health Sciences
  Mike Mead               Athletics
  Benita Moore            School of Technology
  Steve Stephens          School of Business
  Astrid Wilson           School of Health Sciences
     The Quality Enhancement Plan
                Themes

1. Student Success and Faculty Development

2. Intervention and Faculty/Staff Involvement

3. Advisement and Mentoring
           Development of the
         Quality Enhancement Plan

                    Data
                   Analysis


                  Student
 QEP Themes     Engagement
                                 Surveys of
     and        and Success       Students
Subcommittees


 The Quality                       Goals,
Enhancement                      Objectives &
 Plan Focus                        Targets
                Implementation
                     Plan
         Student Data Analysis

A variety of data relevant to student success at
Clayton College & State University has been
collected and analyzed. The data includes:

• Retention Rate Trends
• Graduation Rate Trends
• Full-time/Part-time Enrollment Trends
• Student Demographics
• Standardized    Test   Results      and   Other
  Performance Indicators
                                 Freshman Retention and
                                     Freshman Index
                            Freshman Retention by Freshman Index - 1998-2002 Composite

                   80



                   75



                   70                                                                                     409 Students
                                           All Student Average = 62.3%
Percent Retained




                                                                                  324 Students
                   65
                                                       406 Students

                   60


                            485 Students
                   55



                   50



                   45
                        Freshman Index < 2300    Freshman Index 2300-2499   Freshman Index 2500-2700   Freshman Index >2700
Predictions of Retention Rates with Different
          Freshman Index Cutoffs
                         Freshman Retention by Freshman Index for Fall 1998 - Fall 2002

                   70




                   65
Percent Retained




                   60




                   55




                   50




                   45
                        F98              F99              F00              F01            F02
     All Students       60.00            61.80            57.90            64.90          61.50
     F.I. ≥2200         61.60            61.80            58.40            66.90          62.80
     F.I. ≥2300         64.80            62.50            60.10            68.20          65.20
     F.I. ≥2400         67.30            63.00            60.20            68.50          66.10
                         Retained Freshman GPA and
                               Freshman Index
                           Current Clayton GPA vs. Freshman Index for Retained Freshmen
                                                     1999-2003

              4.00


              3.50
                     y = -0.926 + 0.00137x
                     r = 0.5343
              3.00


              2.50
Clayton GPA




              2.00


              1.50


              1.00


              0.50


              0.00
                 1500           1700         1900   2100        2300        2500   2700   2900   3100

                                                           Freshman Index
               Development of the
             Quality Enhancement Plan

                     Surveys of
                      Students


                      Student
                    Engagement        Goals,
   Data
                    and Success     Objectives &
  Analysis
                                      Targets

 QEP Themes
                                   Implementation
     and
                                        Plan
Subcommittees        The Quality
                    Enhancement
                     Plan Focus
  Student Satisfaction Questionnaire

The Student Satisfaction Questionnaire, conducted
in April 2003, included items in four different areas
relevant    to    student   success:      Orientation,
Advisement, and Registration; Academic Support
Services; Faculty and Instruction; and the College
Experience. Item responses were solicited on a
Likert scale of 1 = Very Dissatisfied to 5 = Very
Satisfied.   Responses were received from 788
students. Demographic information shows that the
population of students who completed the survey
are reasonably representative of the Clayton State
student body as a whole.
    Student Satisfaction Questionnaire

                  Student Satisfaction Questionnaire Area Averages



    College Experience




  Faculty and Instruction




     Academic Support
         Services



Orientation, Advisement,
    and Registration


                            3.4   3.5   3.6   3.7    3.8    3.9   4   4.1   4.2

                                                    Score
    Student Satisfaction Questionnaire

                                         The College Experience

         Diverse Group Interactions

 Promotion of Multi-cultural Interests

Ability to Balance School and Family

             Ability to Manage Time

          Ability to Deal With Stress

     Ability to Find Campus Support

       Overall Experience at CCSU

            Ability to Relate Socially

Ability to Handle College-Level Work

             Fair Treatment by Staff

           Fair Treatment by Faculty

                                     3.00              3.50           4.00   4.50
                                                              Score
    Student Satisfaction Questionnaire

                                       Faculty and Instruction

              Quality of On-Line Courses

          Preparation for Future Careers

         Develop Communications Skills
                Develop Critical Thinking

Preparation for Future Academic Studies

          Overall Academic Experiences
                        Quality Instruction

         Use of Technology for Instruction

Faculty Willingness to Help Outside Class

                  Faculty Courteousness

                               Class Size

                    Faculty's Knowledge

                                              3.00     3.50              4.00   4.50
                                                                 Score
     Student Satisfaction Questionnaire

                          Orientation, Advisement, and Registration

               Scheduling

Getting the Course I Need
       in Sequence
    Preparation to Begin
         College

      Overall Advisement

Academic Advisement at
     Orientation

    Availability of Advisor


      Overall Registration


    Advisor's Knowledge

                              3.00          3.50               4.00   4.50
                                                     Score
    Student Satisfaction Questionnaire

                                 Academic Support Services

Regent's Test Preparation Workshop at CAA
                              Peer-Tutoring

 Seminars at Counseling & Career Services
             Individual Counseling Services
                        Library's Collection

           Skill Building Resources At CAA
                    Workshop From Library

              Instructional Materials at CAA

   Job Info at Counseling & Career Services
                  Information on ITP Choice

                                    Galileo

                       Support by the HUB

                                            3.00   3.50           4.00   4.50
                                                          Score
       National Survey of Student
             Engagement
The National Survey of Student Engagement was administered
at Clayton College & State University and at many other
colleges and universities nationwide.     The items were
classified under ten benchmark areas relevant to student
engagement and success:
   •   Academic Advising
   •   Educational and Personal Growth
   •   Emphasis on Diverse Perspectives
   •   Enriching Educational Experiences
   •   Faculty-Student Interactions
   •   Level of Academic Challenge
   •   Non-Academic Time Usage
   •   Overall Satisfaction
   •   Supportive Campus Environment
   •   Use of Technology
         National Survey of Student
               Engagement
                                 Benchmark Areas:
               Clayton State Seniors vs. NSSE 2003 Composite Seniors
                                                           Clayton Score   NSSE 2003 Score


Enriching Educational Experiences
       Faculty-Student Interactions

Emphasis on Diverse Perspectives
               Academic Advising

 Educational and Personal Growth
               Overall Satisfaction

     Level of Academic Challenge
  Supportive Campus Environment
                Use of Technology
      Non-Academic Time Usage
                                      0.00   0.50   1.00    1.50       2.00       2.50       3.00   3.50   4.00
                                                                      Score
             National Survey of Student
                   Engagement
                            Clayton State Seniors vs. NSSE 2003 Composite Seniors:
                                  Statistically Significant Negative Differences

                                                                                          Clayton Score     NSSE 2003 Score


                   Contributing to the welfare of your community
                                  Foreign language coursework
               Developing a personal code of values and ethics
     Talked about career plans with a faculty member or advisor
                                  Number of assigned textbooks
Worked with faculty members on activities other than coursework
                                          Understanding yourself
   Number of written papers or reports between 5 and 19 pages
             Preparing for class (studying, reading, writing, etc.)
      Number of written papers or reports of fewer than 5 pages
                                         Relaxing and socializing
                                     Working for pay on campus
                           Participating in co-curricular activities

                                                                       .00   .50   1.00      1.50    2.00      2.50   3.00    3.50   4.00   4.50
                                                                                                          Score
              National Survey of Student
                    Engagement
                   Clayton State Seniors vs. NSSE 2003 Composite Seniors:
                         Statistically Significant Positive Differences
                                                                           Clayton Score     NSSE 2003 Score


 Spending significant amounts of time on academic work

Problem sets that take you more than an hour to complete

                     Using computers in academic work

                                     Commuting to class

            Using computing and information technology

                               Challenging examinations

          Used e-mail to communicate with an instructor

             Providing care for dependents living with you

                              Working for pay off campus

                                                             .00   1.00   2.00       3.00           4.00       5.00   6.00   7.00
                                                                                            Score
           Example Needs Identified

• Student surveys indicate that improvements in class
  scheduling and new student orientation must be made so
  that students can enroll and succeed in the classes they
  need for graduation.
• Recent actions have been taken to improve academic
  student support services. The data indicate that we need
  to further increase the availability of library resources and
  implement tools that improve intervention capabilities of the
  Center for Academic Assistance.
• Data show that students who are admitted to the University
  with poor academic performance records rarely persist to
  graduation. We can improve student success at Clayton
  State by increasing admission standards.
           Development of the
         Quality Enhancement Plan
                   Goals,
                 Objectives &
                   Targets


                  Student
                Engagement
Surveys of                      Implementation
                and Success
 Students                            Plan



  Data                           The Quality
 Analysis                       Enhancement
                 QEP Themes      Plan Focus
                     and
                Subcommittees
         Theme 1: Student Success
         and Faculty Development
Goal 1: To establish ongoing faculty development
  programs related to student success.

Objectives:
1. Determine, on an on-going basis, faculty development
   needs regarding student success issues.
2. Offer regular on-campus workshops on student
   success issues.
3. Award internal faculty development grants for
   classroom research projects related to improving
   student success.
4. Solicit external grants for funding faculty development
   training on student success.
          Theme 1: Student Success
          and Faculty Development
Goal 1: To establish ongoing faculty development
  programs related to student success.

Targets:
1. Beginning Spring 2003, a Student Satisfaction Survey
   and Faculty Development Needs Assessment will be
   administered annually.
2. Beginning Fall 2003, at least 80% of all full-time faculty
   will annually participate in at least one faculty
   development activity related to student success.
3. Beginning Fall 2003, a minimum of four internal
   Student Success Faculty Development Grants will be
   awarded annually.
4. At least one student success grant from an outside
   agency will be funded by Fall 2005.
            Development of the
          Quality Enhancement Plan

                 Implementation
                      Plan


                   Student
  Goals,         Engagement        The Quality
Objectives &     and Success      Enhancement
  Targets                          Plan Focus


                                   QEP Themes
 Surveys of
                                       and
  Students
                                  Subcommittees
                     Data
                    Analysis
       QEP Implementation Strategies
                                        Quality Enhancement
                                        Implementation Plan
                     Theme: Intervention and Faculty/Staff Involvement

Goal 1: To establish institutional policies, procedures,    Objective 1: Set appropriate admission standards
        and priorities that maximize student success.                    to enhance student success.


   Tasks           Timelines         Quantitative          Responsibility        Costs         Funding
                                      Outcomes                                                 Source
         Theme 1: Student Success
         and Faculty Development
Goal 2: To implement instructional strategies that
  promote student success.

Objectives:
1. Provide incentives for faculty to use student
   success strategies in their courses.
2. Identify discipline-specific instructional strategies
   that promote student success.
3. Faculty will implement the student success
   strategies in their courses.
4. Improve student retention and passing rates in
   courses where the student success strategies
   have been implemented.
        Theme 2: Intervention and
        Faculty/Staff Involvement

Goal 1:     To establish institutional policies,
  procedures, and priorities that maximize student
  success.

Objectives:
1. Set appropriate admission standards to enhance
   student success.
2. Schedule classes for places and times that
   maximize student success.
3. Increase the availability of library resources.
4. Analyze and address reasons for withdrawing
   from courses/university.
         Theme 2: Intervention and
         Faculty/Staff Involvement

Goal 2: To implement methods for early detection
  and remediation of students in academic difficulty.

Objectives:
1. Develop and implement protocols for identifying
   at-risk students using institutional data.
2. Develop     and    implement      more     proactive
   approaches to helping at-risk students.
3. Develop methods for preventing/preempting
   academic difficulties.
         Theme 2: Intervention and
         Faculty/Staff Involvement

Goal 3: To involve faculty, staff, and students in
  providing academic assistance for at-risk
  students.

Objectives:
1. Provide workshops for faculty to increase
   awareness of available academic support services.
2. Expand the structured tutoring program utilizing
   successful students.
3. Expand and revise the referral system for peer
   tutors and at-risk students.
         Theme 3: Advisement and
          Mentoring of Students

Goal 1: To improve the knowledge level of advisors.

Objectives:
1. Develop standard advisement processes and
   tools.
2. Provide faculty development activities addressing
   advisement.
        Theme 3: Advisement and
         Mentoring of Students

Goal 2: To improve freshman advisement/orientation

Objectives:
1. Increase the academic emphasis of new student
   orientation.
2. Expand the cluster program into learning
   communities for freshmen.
        Theme 3: Advisement and
         Mentoring of Students

Goal 3: To improve the uses of technology in the
  advisement of students.

Objectives:
1. Implement the degree-audit feature of Banner for
   all students.
2. Develop and implement an online advisement
   system.
        Theme 3: Advisement and
         Mentoring of Students

Goal 4: To enhance student success through
  faculty-student interaction outside   the
  classroom.

Objectives:
1. To develop a faculty-student mentoring program.
2. Develop a peer (student-student) mentoring
   program.

				
DOCUMENT INFO