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					How do I book?

To make your booking, choose one of the following options:
 Visit our travel agent Web site at www.UtellAgent.com.
 Look for the UI chain code on the GDS.
 Call your local Utell by Pegasus reservations office on the numbers below.


North America                                 Latin America
Canadian Line 1 800 338 8355                  Argentina – toll free 0800 555 0001
USA/Canada 1 800 44 UTELL                     Brazil (55) 11 3089 7900
USA/Canada 1 800 448 8355                     Brazil - toll free 0800 11 9131
                                              Chile 1230 020 9104
Europe & Africa                               Colombia – toll free 01 800 555 1231
Austria - toll free 0800 220016               Ecuador (55) 11 3089 7927
Belgium - toll free 0800 84142                Mexico (52) 55 5387 9600
Denmark - toll free 8020 8100                 Mexico - toll free (800) 903 9500                                   Your Guide to Utell by Pegasus
Finland (358) 922 901904                      Panama (55) 11 3089 7927
France (33) 1702 00021                        Peru – toll free 0800 52 076                           What is Utell by Pegasus?
Germany (49) 069 668 01000                    Uruguay (55) 11 3089 7924
Hungary 0680017341                            Venezuela – toll free 0800 100 6832                    Utell by Pegasus™ is the world’s largest hotel representation service, representing more
                                                                                                                                WITH UTELL BY PEGASUS
Italy (39) 02 723131                                                                                 than 730,000 rooms worldwide. Founded more than 70 years ago, we work with our
Italy - toll free 800 820 144                 Asia Pacific                                           member hotels to offer travel agent customers high levels of customer service and a
Netherlands (31) 205 174717                   Australia (Sydney only) 02 9419 1777                   unique guest experience. Whether the hotels form part of the Luxury, Superior or Value
Northern Ireland - toll free 0800 660066      Australia (Outside Sydney) - toll free 1 800 221 176   selections, they are all required to conform to specific Utell by Pegasus 'brand standards'
Norway - toll free 800 35088                  China (North) 10 800 852 0673                          that ensure a reliable level of service for you and your customers.
Portugal (351) 213 173 750                    China (South) 10 800 152 0673
Portugal - toll free 800 846102               Hong Kong (SAR) (852) 2965 1999                        With Utell by Pegasus, you have a one-stop resource for sales and marketing
Rep Of Ireland (353) 1 872 3300               India 000 800 650 1157                                 collaboration, negotiated and promotional rate programmes, hotel booking advice and
South Africa - toll free 0800 995 393         Indonesia (65) 6260 8880                               multi-channel reservations capabilities. And you receive all of this at an excellent value
Spain (34) 902 45 46 47                       Japan (Tokyo) (81) 3 3475 3434                         for money. So, how can we help you and your customers with your hotel requirements?
Spain (Madrid only) 91 594 94 94              Japan (Western) – toll free 0120 318 900
Spain (Catalan) (34) 902 30 22 30             Malaysia 1 800 801 018                                        You have access to a selection of over 4,000 member hotels in
Sweden (46) 8 751 3659                        New Zealand - toll tree 0800 933 123                          more than 140 countries worldwide.
Switzerland (41) 22 3100849                   Singapore (65) 6260 8880
United Kingdom - toll free 08705 300 200      South Korea - toll free 00308 651 1888                        The portfolio covers all the options: budget to deluxe, city centre
                                              Taiwan 00801 855 686                                          to resort, independent hotels to major international brands.
                                              Thailand 1 800 651 881
                                                                                                            Our reservations staff are able to promptly source the right hotel
                                                                                                            in the right location at the right price.
Want to find out more about Utell by Pegasus?
Visit us online at our travel agent Web site
www.UtellAgent.com and access details on the
latest offers and promotions, check the status of
commission payments, search worldwide for hotels
and hotel information and make bookings.
Commitment to Superior Service                  Utell Selections...                                            Rate Programmes to Suit Your Needs                           LATEGETAWAYSTM
                                                the Quicker Way to Find the Right Hotel
To make your life easier, we have a                                                                            Selecting Utell by Pegasus member properties gives           LATEGETAWAYS is Utell by Pegasus’
well-established network of dedicated           To make it even simpler for you to find exactly the right      you access to a wide range of hotels, as well as a very      last-minute-availability rate programme,
reservation and customer support centres        hotel for your customers, we introduced Utell selections.      powerful selection of rate programmes suited to you          offering deeply discounted rates throughout
worldwide, taking your calls from over 40                                                                      and your clients’ needs, all fully commissionable to         the year for short-notice reservations at
countries in local languages.                   Each hotel in the portfolio is associated with at least one    travel agents:                                               over 2,500 participating hotels. The special
Utell by Pegasus also offers real-time          of these seven distinct selections, giving you an instant                                                                   rates are at least 25% off rack rate at these
availability and instant booking confirmation   impression of the hotel’s type and what it has to offer.       Preferred and Negotiated Rates                               hotels and are available up to a maximum of
on all the major GDSs, Internet sites and                                                                                                                                   seven days before guest arrival. Rates are
through our travel agent Web site,              luxury selection                                               By entering into a Preferred Partner Relationship, you can   for Room only, and they are bookable up to
www.UtellAgent.com. To support your             Properties that provide the ultimate hotel experience. For     have access to preferred and negotiated rates at             the day of stay. There are no minimum or
needs further, our contact centres have         guests who demand the very highest standards, selected         Utell by Pegasus member hotels across the world. We          maximum stay restrictions.
committed to superior service:                  from the finest choices available from around the world.       facilitate the collection of these rates for our preferred
                                                                                                               travel agency customers utilising the Lanyon solicitation
  Answer 80% of calls within an average of      superior selection                                             tool. This process is managed by a dedicated rate            Visit www.UtellAgent.com for full
  20 seconds                                    Hotels which offer the traveller excellent quality rooms       solicitation support team who serve both member hotels       information on all Utell by Pegasus
                                                and facilities, making their stay, whether business or         and preferred travel agency customers, collecting and        Rate Programmes.
  Acknowledge all your queries to our           leisure, relaxing and comfortable.                             delivering rates in a totally automated way.
  customer support offices within 24 hours
  of receipt                                    value selection                                                GREATRATETM
                                                Hotels that take pride in creating a friendly and informal
  Provide, where possible, answers whilst       atmosphere, providing excellent value for money for both       GREATRATE is an exciting worldwide value-added rate
  you are on the telephone                      business and leisure stays.                                    programme offering very attractive savings year round.
                                                                                                               Your clients can choose from destinations as varied as
                                                style selection (by invitation only)                           London, Paris, Rome, Barcelona, Beijing, Hong Kong,
With Utell by Pegasus, Commission               Exclusive and individually designed hotels and historic        Singapore, Tokyo, Florida, New York, Buenos Aires and
Payment is Completely Clear                     properties that offer guests a unique hotel environment,       Mexico City – to name just a few! For a minimum
                                                each with a character of its own.                              two-night stay, GREATRATE offers:
Utell by Pegasus has a new brand
standard — all member hotels must pay           airport selection                                               Around 2,500 hotels worldwide
commissions to travel agents within 60 days     A range of hotels conveniently positioned near the major
of a guest’s departure. Furthermore, we         airports of the world. Each is within 10km of the airport,      Mid-week and weekend rates at least 15% off rack
have introduced a new Web-based                 with many offering shuttle services.                            rates throughout the year
commission payment and reporting service.
This requires member hotels to enter details    resort selection                                                Even greater savings of at least 25% off rack rates
for each commission payment into the            Ideal for those who require leisure or recreation facilities    throughout January and February and in July and
reporting system, which means you can           in or adjacent to a hotel as part of their hotel experience.    August
now view the status of your commissions         The selected resorts offer accommodation for all tastes
online at the dedicated travel agent Web        and budgets, whether for business, relaxation or fun.           Breakfast included with all rates
site, www.UtellAgent.com.
                                                apartment selection                                             Fully commissionable rates
                                                Creating a ‘home-away-from-home’ environment,
                                                with all-suites or apartments containing their own             REST&JETTM
                                                kitchenette facilities. These selections offer easy living
                                                or entertaining, with separate living and sleeping areas.      If your customers are looking for an airport hotel, choose
                                                                                                               REST&JET. It offers the ultimate travelling convenience in
                                                                                                               popular holiday and business destinations across the
                                                                                                               world. Destinations include Manchester, Miami and Milan.

                                                                                                               Participating hotels are less than 10km from the nearest
                                                                                                               airport and many offer additional benefits such as free
                                                                                                               parking and free airport transfers.




                                                                                                                                                                                   Your Guide to Utell by Pegasus

				
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