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					TWO NEW SERVICES ENHANCE ACCOUNT ACCESS FOR NY STATE FUND MEMBERS
Certifications and Claims Data Available Through Secure Online Service

K E E V I L Y H O T L I N E

The New York State Insurance Fund (NYSIF) has unveiled two new services that will enable policyholders to request insurance certification and check claim status online. NYSIF eCERTS This new service, which is available 24 hours a day, 365 days a year allows policyholders to create, print, issue duplicates e-mail and validate insurance certificates online. In addition, eCERTS offers an advanced anti-fraud device, enabling policyholders to ensure that the certificates that they have been issued are valid. As an added security measure, all genuine NYSIF policies will have eCERTS validation information on the bottom of the document. This service has seen a dramatic rise in users since it was first unveiled in early 2001. NYSIF CONNECTS The Clients On Net – NYSIF Electronic Claims Tracking System (CONNECTS) enables policyholders with Internet access to obtain their claims data in a paperless form. The simple system offers an enormous database which provides the entire history of any claim including: accident date, claim number, status, payments, hearing dates, reserves, reimbursements, settlements, return to work status and the name of the NYSIF claims manager handling the case. Both eCERTS and CONNECTS allow policyholders to access their account information and generate reports through a simple point and click interface. Both sites are password protected and users can easily register and choose a single password that will grant access to both sites. You can access eCERTS and CONNECTS by going to the Keevily website at www.keevily.com/webl.htm and clicking on “New York State Fund.” If you have any questions on the new online service offerings from NYSIF, please contact Mike McEvily either by phone at 800-523-5516 or by email at mmcevily@keevily.com


				
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posted:1/9/2009
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