Ron Auger, PMP
Programming Environments Professional experience
41434 Golden Field Circle Parker, CO 80138
Home Phone 303-646-4846 Cell Phone 720-238-2725 Work Fax 303-814-1398 Office Phone 719-487-6829 Email (pers) Ron@Auger.name Email (work) rauger@statera.com Email (project) rauger@us.ci.org
Visual Studio .NET and 2005 IDE -- C#, Visual Basic .NET, Microsoft Dynamics CRM 3.0 Other Environments – SQL, MS Project, MS Office, VBA, Perl, .NET Compact Framework
5/2006 -- Present
Statera Denver, CO
.NET Consultant, 5/2006 -- Present Microsoft CRM Practice at Statera Compassion International Project At Compassion International in Colorado Springs, I am fulfilling the role as a .NET consultant for a project utilizing Microsoft Dynamics CRM 3.0 as a solution to track Marketing Events, work shifts, and volunteers across the country. Working as the solution architect for this project, I’ve established a COM-wrapped assembly that acts as a connector (developed in .NET 2.0) between the Compassion website (developed in classic ASP) and a custom web service (developed in .NET 1.1) that in turn abstracts communication with the CRM web service. Extending my contract, Compassion has given me the sole duty for the CRM custom assembly development that the project requires (callouts, workflows and IFrames), including interfacing CRM to a third-party Zip Code lookup database, in order to meet their production deadline. 1984 – 5/2006 Getronics (aka Wang Global / Olsy NA / Olivetti NA / ISC Systems Corp.) Denver, CO
Professional experience
Enterprise Architect, 2001 – 5/2006 Financial Services Product Development, Banking Customer Implementation Projects As the Architect assigned to several concurrent customer implementation projects, my primary responsibility was to ensure that the resulting system was properly targeted to the client’s enterprise and size. Beginning with network analysis determining how the Globalfs system would operate in the client’s Active Directory environment, it culminated in performance and scalability testing. Since the premiere Getronics product, Globalfs, was of n-tier design and comprised of .NET and COM+ and SQL components, a deep functional understanding of a variety of Microsoft technologies was required, including; Windows Server 2003, .NET Framework, Microsoft Network Load Balancing, Microsoft Clustering Services, MSMQ, and SQL Server. An expertise in configuring SQL for performance, clustered SQL Servers, linking SQL Servers and SQL Profiler was also essential to my position. The client application was entirely managed code (C#) with the middle tier comprised of 2 web services (ASP.NET) and many traditional COM+ components (VB). My coding responsibilities included the development of several financial and teller transactions in the client application for each bank’s implementation. This involved developing the spec’d forms accommodating all of the functional and input requirements of the bank, utilizing the MSMQ object for messaging between Tellers, Web Services to communicate to the middle tier and the bank’s back-end systems, and interfacing with specialized peripherals (banking printers and magcard/pinpad devices). I was also involved in coding some of the infrastructure for the client framework. This functionality included interfacing the Globalfs database with the Microsoft CRM 3.0 database, searching for and subscribing to MSMQ queues in the network, downloading SQL program data to the client’s application’s cache directory on the local hard drive, and establishing communications with the connected peripherals. I also created test harnesses which mimicked the client application and simulated the communications of thousands of clients in order to stress test the middle and DB tiers which required a high level of expertise in the nuances of multi-threading and inter-process communications (System.Threading), coding for introspection and monitoring (System.Reflection and System.Diagnostics), and TCP and UDP communications (System.Net.Sockets).
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Ron Auger, PMP
Sr. Project Manager, 1997
41434 Golden Field Circle Parker, CO 80138
Home Phone 303-646-4846 Cell Phone 720-238-2725 Work Fax 303-814-1398 Office Phone 719-487-6829 Email (pers) Ron@Auger.name Email (work) rauger@statera.com Email (project) rauger@us.ci.org
Citibank Japan, Citifinancial In this role, I was responsible for the account relationship with Citibank Japan, overseeing sales, contracts and project management. In December 1997, I secured a contract to develop a Y2k-compliant NT-based teller system, managing a team of 3 analysts and 4 engineers along with the relationship between Olivetti Corp. of Japan and Citibank Japan for service and maintenance. This led to a second project to implement a new card reader/pinpad manufactured by Intellect of Australia Ltd. and a yen cash dispensing machine for the teller application which interfaced to our application using Microsoft’s WOSAXFS(J) device drivers. I worked in this role exclusively for 3 years requiring frequent trips to Tokyo. The timely successful completion of these projects led to an ongoing relationship to this day between Citibank Japan and Getronics. System Architect, 1993 Citibank Latin America For five years, I was instrumental in moving my company’s bank automation products and software engineering/business analyst services into Citibank’s global arena. Traveling alone to Bogotá, Mexico City, Caracas and Rio de Janeiro in 1992-93 for sales demos and proto-typing resulted in contracts for teller systems across all Latin America Citibank (LACB) businesses. I had complete responsibility for the technical architecture and coding of each country’s front-end teller system using a proprietary, object-oriented programming language/tool and Visual Basic. Involvement with all other phases of each country implementation, often requiring international travel, encompassed writing business requirements and functional specification documents, over-seeing QA and user acceptance testing, and on-site technical support of pilot branches. The LACB teller application architecture allowed for an initial base implementation in Mexico to be augmented for subsequent country businesses by separate teams of software engineers under my supervision. The correct balance between diplomacy and authority is necessary when interacting with different cultures and so many different Citibank divisions. Senior Software Engineer 1989 Citibank U.S., Citibank Puerto Rico My responsibilities centered on software installation programs/procedures for the domestic Citibank teller system rollout. My personal supervision of the installation of the first dozen branches in Manhattan was essential to their success and fostered the rollout of all 580 Citibank branches nationwide. Spending 50% of project time on-site, I was solely responsible for implementing a New Accounts Maintenance application for Citibank Puerto Rico which automated up to 70 steps in the account opening process. The application also interfaced to their hardware based queuing system and card reader/pin pad that was developed by Citibank’s wholly-owned technology division, CDC (formally Transaction Technologies Incorporated). Software Engineer, 1984 Pacific First Bank, First Federal of Palm Beach, Sun Bank, First Alabama Bank, Onondaga Savings Bank, I participated as member of the software development team in the coding effort for teller systems for various banks in Denver, Seattle, Florida, Alabama, Maryland and New York State.
Professional memberships Accreditations
Project Management Institute, Microsoft Development Network (MSDN)
Microsoft Dynamics CRM 3.0 customizations #MB2-422 {current} Project Management Professional (PMP) #23852 {current} Microsoft Certified Product Specialist NT #448199 {not current}
Education
1979 - 1982 University of Florida Gainesville, FL Attended UF working toward a Bachelor of Science in Computer Science, College of Engineering
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